Vidéotron outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Internet	8 hours ago
Ottawa	Wi-fi	2 months ago
Ottawa	Wi-fi	3 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 53 seconds ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Paul Morneau (@Paul_Morneau) reported 56 seconds ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Allie MacAlister (@AllieKnitNinja) reported 2 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported 11 minutes ago from Ottawa, Ontario

  @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 28 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Al (@moviesbbq) reported 39 minutes ago from Ottawa, Ontario

  @Videotron when will you support esims?

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 45 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Paul Morneau (@Paul_Morneau) reported 46 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Al (@moviesbbq) reported 51 minutes ago from Ottawa, Ontario

  @Videotron when will support esims?

• 
  Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported 52 minutes ago from Ottawa, Ontario

  @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kamelia (@money_pulasi) reported 4 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 7 minutes ago

  @moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭

• 
  Scale (@alliareault) reported 8 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  sasksailortech75 (@sasksailortech1) reported 12 minutes ago

  @senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.

• 
  Sharon Daniel ©️🎭 (@sharondaniel91) reported 14 minutes ago

  Ok so this is what we have to deal with here . The big 3 -Ts we have. Thanks to our CRTC. We are F*cked why because where are you going to go . Each of those companies now’s this . The Canadian customer can’t go any where really . As don’t now who own who anymore . The beautiful monopoly we have is crazy. They don’t late anyone in. BCE Inc. ├─ Bell Canada ├─ Bell Mobility ├─ Virgin Plus ├─ Lucky Mobile ├─ Northwestel ├─ Bell Media │ ├─ CTV │ ├─ CTV News │ ├─ BNN Bloomberg │ ├─ CP24 │ └─ Noovo —————————————————- Rogers Communications ├─ Rogers Wireless ├─ Rogers Internet ├─ Rogers TV ├─ Fido ├─ Chatr ├─ Shaw ├─ Sportsnet ├─ Citytv └─ 37.5% of Maple Leaf Sports & Entertainment ——————————————————- TELUS Corporation ├─ TELUS ├─ Koodo ├─ Public Mobile ├─ TELUS Health └─ TELUS Agriculture ——————————————————- Quebecor └─ Videotron ├─ Freedom Mobile ├─ Fizz └─ Videotron Internet/TV So don’t be fooled by the. New. CRTC .Saya start June 12 if I am not mistaken @grok please check it. The those monopolies companies can’t charge you for? Activation. Searching ore cancelation. Again we late grok fact check all

• 
  J (@jesshabs) reported 20 minutes ago

  Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron

• 
  Anne DeBlois (@annedeblois) reported 22 minutes ago

  @frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.

• 
  Crab Navi 🦀 (@ChickenPoutine) reported 23 minutes ago

  *Some people would say I never had 18/18 because I don't have the Videotron Centre.

• 
  Kamelia (@money_pulasi) reported 23 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 24 minutes ago

  Two straight days @Videotron internet is down. Clown service.