Vidéotron Outage Report in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kanata, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Total Blackout	9 days ago
Ottawa	TV	19 days ago
Ottawa	Internet	19 days ago
Ottawa	Internet	19 days ago
Ottawa	Internet	21 days ago
Ottawa	Total Blackout	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Allie MacAlister (@AllieKnitNinja) reported 4 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Paul Morneau (@Paul_Morneau) reported 16 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Paul Morneau (@Paul_Morneau) reported 30 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 53 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Lawsane (@InsaneLawsane) reported 4 minutes ago

  @Videotron so what's the problem now?

• 
  Ashveer golam (@AshveerGolam) reported 8 minutes ago

  @Videotron no internet for 48 hours. Technical department doesn’t know when the problem is going to be fixed or doesn’t know how to articulate the nature of the issue in detail. We want updates before switching our Internet Service. (Haven’t been able to work from home)

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 10 minutes ago

  @JJ_McCullough Foreign help or homegrown competition, issue is in barrier of entry. Need $5B to enter the market and serve 50% population. After this merger Canada will have 2.85 national wireless networks (Bell+TELUS, Rogers and Videotron+Freedom). Open them up for competition. Go Full #MVNOs.

• 
  Steve Faguy (@fagstein) reported 14 minutes ago

  - If Shaw doesn't think it could work as a multi-service telecom company in B.C. and Alberta, why would we expect Videotron to be successful as just a wireless provider without a cable network for bundled services? (Yes it has VMedia, but is that really sufficient?)

• 
  Dbars (@djbarsanti) reported 14 minutes ago

  @Videotron Service is down again

• 
  kal creates (@KalSDavian) reported 17 minutes ago

  @Videotron Yeah, you keep saying that, and yet we continue to have to use this piece of garbage.

• 
  Michael Osborne (@WMichaelOsborne) reported 18 minutes ago

  @CompBureau Notice of Appeal raises 2 grounds: 1. Tribunal should have analyzed original deal (Rogers buys all of Shaw including Freedom), then considered whether Freedom divestiture to #Videotron resolves competition problems.

• 
  Jennifer Quaid (@quaid_jennifer) reported 18 minutes ago

  3 key points: - Tribunal analysis based on deal, *as modified by divestiture to Videotron*, so only loss of Freedom wireless, not Shaw wireless as a whole - only AB & BC geographic markets in issue - wireline business not considered as @CompBureau did not allege this was issue

• 
  Prince (@NotPrinceF) reported 18 minutes ago

  @LuchyMTL @Videotron It’s been out for me since 12 am last night makes no sense power hasn’t gone out but somehow the wifi is not working

• 
  Death The Conqueror (@Death7Conqueror) reported 19 minutes ago

  @DeadByBHVR (1/2) Good morning and Merry Christmas ! My internet(Videotron) has been down since yesterday morning (~10:00 MTL time on the 24th) which has made it impossible for me to log into the game to play and redeem my daily gifts.