Vidéotron

Vidéotron Outage Report in Kanata, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kanata, Ontario 11/30/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kanata, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaOttawa Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • M3rcyQc MercyQc (@M3rcyQc) reported

    Live is cancel ,am fighting with my internet and it running my game not gone live on this shity wifi at all anymore...**** you @Videotron 🤬🤬🤬it was fine before and now am droping packet all the time...

  • windfallapples windfall.apples (@windfallapples) reported

    On hold again and they still have this wild big-band achievement playing. There is a second song now too which is almost as good. Almost. Superb nonetheless~ Their billing systems are terrible and get changes wrong more often than not but I am not even angry. Classic Videotron.

  • LeslieSpector7 Leslie Spector (@LeslieSpector7) reported

    @Videotron worst service. Waited all day for technician. Kept telling me I was next call. Nobody showed up. No wifi, No television, No telephone. Missed an entire day of work.

  • StockMan987 StockMan (@StockMan987) reported

    @Videotron Is internet down in downtown Montreal right now?

  • BeachFoamPop Beach Foam Pop / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @CTVLife has had an audio-video out of sync problem for weeks on @Videotron. They don't seem to know how to fix the problem. Can you help?

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @stevenchase Rogers, Bell/Telus-Ericsson 5G gear, Videotron, Sasktel- Samsung 5G gear, Freedom was down to Nokia and Ericsson 5G gear before sale put hold on project. Who's left? The majority of providers all use the big carriers networks.

  • CharnayLCPham C (@CharnayLCPham) reported

    @Videotron Helix internet down in Montreal area. H8T

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    .@Videotron customer support is terrible.

  • gbuena gino buena (@gbuena) reported

    @Videotron no internet service Montreal-east?

  • VsCanadians Xandros Cana (@VsCanadians) reported

    @Trinity50436567 @pablorodriguez @Videotron That **** shouldnt be on tv