Vidéotron Outage Report in Kanata, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Andre Courchesne
(@IndianaTux) reported
@mrmikeMTL Ditched Bell about 7 years ago to go to Teksavvy VoIP. But now everyone has a cell, my alarm is on my internet connection so I ditched the VoIP 2 years ago. I also ditched Videotron cable a few month ago for Teksavvy TV over IP service
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Thiago Soares
(@thisoares4) reported
@Videotron I'm still having issue with my network mobile, this is getting tiring. @Fidomobile do you miss me?
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Matt Walsh
(@_MBW) reported
@Videotron No I haven’t restarted my entire phone to try and rectify the issue
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JaySnoLGE
(@Jaayy07) reported
Wtf @Videotron whats wrong with my internet????????????
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CHRISTOPHER Tyson
(@Off_ChrisTyson) reported
@Videotron !!! How can you possibly sell a @SamsungCanada #GalaxyS21Ultra without a phone charger. No accessories. Just a cable to change from one phone to another. If you never owned one. How do you do that without a phone charge and don't include one or sell it stores?
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SeanRookie
(@SeanRookie) reported
@NotionStatus Not working with Videotron in Canada Quebec, works with a different IP server and on cell phone.
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Eye
(@Eyemooose) reported
@Videotron Please expand into Ontario, we are getting robbed by @Rogers and @Bell their service is literally any other service
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Jer
(@MTLJer) reported
@SoarJM @Videotron Oh youre net is down too?
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CHRISTOPHER Tyson
(@Off_ChrisTyson) reported
@Videotron That's bull crap.
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Deadchamber
(@Deadchamber19) reported
@Videotron I've had high Ping/Latency Playing Online Games Yesturday & Today In Chateauguay, just Outside Montreal. Modem/Router restarts don't help. Is this due to the outage that's being reported in montreal?