Vidéotron Outage Report in Kanata, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 7 days ago |
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Ottawa
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TV | 17 days ago |
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Ottawa
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Internet | 17 days ago |
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Ottawa
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Internet | 17 days ago |
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Ottawa
|
Internet | 19 days ago |
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Ottawa
|
Total Blackout | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, OntarioHey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario@caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mother🫀 (@Bloodbathboi) reported@prezoh Wtf is a videotron
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TheGreatNeos (@Neopabo2) reported@Bell Had horrible packet loss with Bell, then I switched to Videotron. I get better speeds, no random price changes, and no packet loss.
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Frapper 打つ (@frapper_21) reported@Gliittcchh Ya i have videotron to fkg sucks for gaming
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Marty the rock (@Martin94969570) reported@Bell_FR Wait what? I got 400 m/bits with Videotron and I swear I have no lag, never had problem with price, NEVER HAD PROBLEM TO GET THE RIGHT ANSWER BECAUSE THE PEOPLE WHO YOU TALK TOO KNOW YOUR LANGUAGE AND KNOW WHAT THEIR TALKING ABOUT! NO FREIGH HIDING OR WHAT EVER! TAKE NOTE BELL!
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Roger Palfree (@RogerPalfree) reported@Videotron Too bad there is no mechanism to notice that kind of activity and trigger a rapid investigation and tracing. These scammers need severe punishment. I am alert and ignore them, but they hurt many vulnerable people. The calls are the first step in very nasty crimes.
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Sophie (@heygirlygeek) reported@Videotron Is Illico service down? Unplug and replug, and my TV is unable to detect its AV source.
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Frank (@FrankoCDN) reported@Videotron Are you guys having problems with Samsung 4K PVRs similar to past 2 weeks? Once again it’s stuck at 10:57. Unplugging/replugging power has it go through a shorter boot time to stop and freeze at “1057”
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Siavash (@siavash88) reportedMy internet service has been down since early morning, while I have had a ton of meetings!! I had to overuse my mobile phone data, Can you tell me when the service will be back @Videotron?
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Tara (@taralynneR) reported@Videotron Have to say how disappointed I am with the level of customer service from Videotron. I feel that the multiple customer service representatives I have spoken with over the last 2 weeks have not been honest with me about the shipping of the phone I ordered.
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Gliittcchh 🐁™ (@Gliittcchh) reported@frapper_21 Same problem on Apex only. I blame videotron mostly, bad rooting and dns, I have jitter and bad ping all the time. Cant even change my dns on my router anymore. I dont know if you are with videotron, but they are not optimal for gamers. Bell fiber is the best you can have in QC.