Vidéotron Outage Report in Kanata, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Kanata, Ontario

The most recent Vidéotron outage reports came from the following cities: Gatineau and Ottawa.

City	Problem Type	Report Time
Gatineau	Internet	9 days ago
Ottawa	Wi-fi	13 days ago
Ottawa	Internet	13 days ago
Ottawa	TV	14 days ago
Ottawa	Total Blackout	14 days ago
Ottawa	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• Gilles Monvoisin (@3_punch) reported 17 minutes ago from Gatineau, Québec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• Paul Morneau (@Paul_Morneau) reported 23 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• Allie MacAlister (@AllieKnitNinja) reported 27 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• johnefrancis🇨🇦 (@johnefrancis) reported 32 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Flott (@Flott_ttv) reported 5 minutes ago

  @IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?

• Sam (@SamNoailles) reported 6 minutes ago

  @_dootdoot That boy be like: the problem with videotron!! ✨ (a thread)

• lapinlapin (@lapinlapin20) reported 7 minutes ago

  @ElephantStoneHQ @Videotron Down here in Westmount, we have online team meeting at 2:30pm🙈 I have to use my data plan to connect

• Vincent Blain 🍁 (@Vincent___Blain) reported 7 minutes ago

  @LykeOnTopp @BaJumVFX @Videotron If you're not a Bell customer, I might look better but as a customer, it's not. I guess you didn't hear about the massive layoff last week.

• Brandon "LinuxLiaison" Nolet (@LinuxLiaison) reported 7 minutes ago

  BIG ******* SURPRISE: When you pay your workers a decent salary, then you're gonna get some ******* decent performance from them. @Videotron change your hiring practices and stop sticking any joe schmoe who can open the Start menu in a booth at your tech support center.

• L3P3RM3SSI4H (@L3P3RM3SSI4H) reported 7 minutes ago

  @Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC

• Danny A. Ignacio (@Dan_ign) reported 8 minutes ago

  @Videotron "Technical problems" are we talking about internet? Cellphone? Cable?

• Charlotte N (@BigFatRebound) reported 11 minutes ago

  Videotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.

• Ktronic@Space (@9eArtFr) reported 14 minutes ago

  @Videotron Looks like DNS outage ...

• bear (@agoddamnedbear) reported 17 minutes ago

  @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke