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Vidéotron

Vidéotron Outage Report in Kanata, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Kanata, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Total Blackout 9 days ago
Ottawa TV 19 days ago
Ottawa Internet 19 days ago
Ottawa Internet 19 days ago
Ottawa Internet 21 days ago
Ottawa Total Blackout 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • AllieKnitNinja
    Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • johnefrancis
    johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • InsaneLawsane
    Marc Lawsane (@InsaneLawsane) reported

    @Videotron so what's the problem now?

  • AshveerGolam
    Ashveer golam (@AshveerGolam) reported

    @Videotron no internet for 48 hours. Technical department doesn’t know when the problem is going to be fixed or doesn’t know how to articulate the nature of the issue in detail. We want updates before switching our Internet Service. (Haven’t been able to work from home)

  • AlsoKnownAs_AA
    Algis Akstinas (@AlsoKnownAs_AA) reported

    @JJ_McCullough Foreign help or homegrown competition, issue is in barrier of entry. Need $5B to enter the market and serve 50% population. After this merger Canada will have 2.85 national wireless networks (Bell+TELUS, Rogers and Videotron+Freedom). Open them up for competition. Go Full #MVNOs.

  • fagstein
    Steve Faguy (@fagstein) reported

    - If Shaw doesn't think it could work as a multi-service telecom company in B.C. and Alberta, why would we expect Videotron to be successful as just a wireless provider without a cable network for bundled services? (Yes it has VMedia, but is that really sufficient?)

  • djbarsanti
    Dbars (@djbarsanti) reported

    @Videotron Service is down again

  • KalSDavian
    kal creates (@KalSDavian) reported

    @Videotron Yeah, you keep saying that, and yet we continue to have to use this piece of garbage.

  • WMichaelOsborne
    Michael Osborne (@WMichaelOsborne) reported

    @CompBureau Notice of Appeal raises 2 grounds: 1. Tribunal should have analyzed original deal (Rogers buys all of Shaw including Freedom), then considered whether Freedom divestiture to #Videotron resolves competition problems.

  • quaid_jennifer
    Jennifer Quaid (@quaid_jennifer) reported

    3 key points: - Tribunal analysis based on deal, *as modified by divestiture to Videotron*, so only loss of Freedom wireless, not Shaw wireless as a whole - only AB & BC geographic markets in issue - wireline business not considered as @CompBureau did not allege this was issue

  • NotPrinceF
    Prince (@NotPrinceF) reported

    @LuchyMTL @Videotron It’s been out for me since 12 am last night makes no sense power hasn’t gone out but somehow the wifi is not working

  • Death7Conqueror
    Death The Conqueror (@Death7Conqueror) reported

    @DeadByBHVR (1/2) Good morning and Merry Christmas ! My internet(Videotron) has been down since yesterday morning (~10:00 MTL time on the 24th) which has made it impossible for me to log into the game to play and redeem my daily gifts.