Vidéotron Outage Report in Kanata, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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GC
(@AIMforGC) reported
@Videotron Mine keeps coming on and off. Horrible man.
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oddnotnormal
(@oddnotnormal) reported
@Videotron @GretaLemieux9 #agedlikemilk so much for reliable service. I know it's not your fault as community manager, but this corporate copypasta bullshit does nothing to help. Y'all have enough money to provide semi-reliable service and new technologies without increases. #corporategreed
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Лев Антонович
(@youngcicero_) reported
@ElephantStoneHQ @Videotron not working as well in downtown montreal
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J
(@Outlandishitt) reported
@CBergstaller @Videotron The Walmart of internet and telephone service.
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Paolo Venetti
(@PaoloVenetti) reported
today videotron not working made my day so bad cant study nothing.
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paul jones
(@Jonesmtl181) reported
@xXElextraXx @MitchSchwartzCo @Videotron im in montreal and mine never went down... i don't think its everyone
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Patrick Bourke
(@PatrickPio1) reported
@hugoodoherty @Videotron Pretty bad!
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aya nakamura stan account 💎
(@runawayyslave) reported
It’s me pretending that eye too have a problem with videotron so I dont have to work😭
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iNSUPERABLE 🇨🇦
(@OCGiNSUPERABLE) reported
@monkeyism Videotron? Had same issues here-_-
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Anthony Barranco
(@AnthonyBarranco) reported
@Bobby_Anguelov do you really need such a crazy router? especially for an apartment? I had a silly default router from Videotron but it works really well. Limited admin sucks though. But if I really wanted, I'd just grab a more modern netgear or linksys routers for cheap.