Vidéotron outages and service status in Kanata, Ontario
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
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Internet | 11 days ago |
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Ottawa
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Internet | 11 days ago |
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Ottawa
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Total Blackout | 1 month ago |
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Ottawa
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TV | 2 months ago |
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Ottawa
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Internet | 2 months ago |
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Ottawa
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Internet | 2 months ago |
Community Discussion
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Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, OntarioHey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario@caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Moll (@LindaMoll22169) reported@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
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Indonesian Philosopher (@nusantaran_chud) reportedHoly **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭
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𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reportedwtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron
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Samuel Miller (@Hephaestus7) reported@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
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Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported@FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.
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Daniel (@MTLDaniel) reported@lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.
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Paul Nagy (@PaulWNagyJr) reported@Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?
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🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported@JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum
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Morin (@MorinLoL1) reported@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
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Lex Harvey (@lexharvs) reportedCllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.