Vidéotron Outage Report in Kanata, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (64%)
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Wi-fi (15%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ktronic@Space
(@9eArtFr) reported
@Videotron Looks like DNS outage ...
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Paolo Venetti
(@PaoloVenetti) reported
today videotron not working made my day so bad cant study nothing.
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Kim Belair
(@BagelofDeath) reported
The internet is down across Montreal (for Videotron subscribers) and we mostly can’t work without it, but on the plus side, the internet is down across Montreal and we mostly can’t work without it.
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Beerhaze
(@Beerhaze) reported
@GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.
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aya nakamura stan account 💎
(@runawayyslave) reported
It’s me pretending that eye too have a problem with videotron so I dont have to work😭
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Erick Dahan
(@erickdahan) reported
Actually the videotron DNS outage is great, will mean less meetings in the coming hours...right? am I right?
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Joe
(@RealJoeSoldano) reported
@TheKaufmanShow It was a Videotron outage. Not the "internet" but a server issue. I checked online and there was a workaround. 1) connected to my phone's hotspot 2) logged into my PC's VPN Worked like a charm, but the outage still sucked. I'm staying with Videotron.
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Gabriel Béland
(@GabBeland14) reported
@FelChocobo @Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 11 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.53% :) ... Again, IF you lose 10 hours of services, which I highly doubt.
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Patrick Bourke
(@PatrickPio1) reported
@hugoodoherty @Videotron Pretty bad!
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Gabriel Béland
(@GabBeland14) reported
@Videotron ... let's say in the worst scenario, services are down until midnight. 1pm to 12. We talk about 10 hours. In a month, there's approx. 720 hours. You're asking for a credit of 1.39% :) ... Again, IF you lose 10 hours of services, which I highly doubt.