Vidéotron

Vidéotron Outage Report in Kanata, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kanata, Ontario 03/21/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kanata, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaGatineau TV

Community Discussion

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Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • andoy007 Andrew (@andoy007) reported

    @aguyswife1 You don’t even know what the deal is stop the garbage . Videotron out of Quebec will be the fourth do research before you post

  • ljp0101 ljp0101 (@ljp0101) reported

    @mgeist Rogers gets to cut unit costs by putting Shaw on its platform while they lose market share so it makes sense for them. Videotron is no longer hamstrung by having a regional network and high roaming fees that allow it to compete aggressively and in all of Canada.

  • ajcrowlor 🏵️ pool boy at Camp Chitaqua 🏵️ (@ajcrowlor) reported

    of course today Videotron has to be a piece of **** when we're trying to watch Winchesters 🙃

  • Bryson_M bryson (@Bryson_M) reported

    The Competition Bureau's position on the Rogers-Shaw-Videotron deal illustrates the Kafkaesque reasons why Canadians won't benefit from either increased facilities or service-based competition. The CB complains that Videotron would rely on a competitor to provide services.

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @AnthonyLacavera Only in socialized Canada should anyone but the owners decide whom they should sell to. FYI the Crown can direct divestiture but not pick the receiving buyers. @Globalive never stood a chance against the size of @Videotron.

  • LostDei TheLostDeiTy (@LostDei) reported

    @Videotron Why is the Goddamn internet ALWAYS down. And even worse you always pretend like there is no problem. Zero transparency with your customers. I'm done with you guys after this contract.

  • JessMessias_ Jess Messias (@JessMessias_) reported

    @Videotron I’m unable to connect to use my wifi. Is there an estimated time for when this outage will be resolved?

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Another key point: who believes that Rogers being able to pick a replacement for Shaw's Freedom Mobile, ie Videotron, and then do what it needs to help foster Videotron as a strong competitor? This is fantasy & fiction, paraphrase y'day's brutal ruling by the FCA.

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @CaelemSG @Curbisboy Well for cellular it might actually help since they'll still Freedom to Videotron, right? Weirdly enough

  • TheGraceful_1 Sean Lapalme (@TheGraceful_1) reported

    @Videotron why are you so garbage at sim sub. Missing nfl playoffs because you guys are asleep at the switch.