Vidéotron

Vidéotron Outage in Kanata, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Vidéotron problems in the last 24 hours in Kanata, Ontario

The following chart shows the number of reports that we have received about Vidéotron over the past 24 hours from users in Kanata and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Vidéotron Outage Chart in Kanata, Ontario 08/16/2022 18:30

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Most Reported Problems:

  • Internet 63.94% Internet
  • TV 15.27% TV
  • Wi-fi 9.57% Wi-fi
  • Total Blackout 5.48% Total Blackout
  • E-mail 2.93% E-mail
  • Phone 2.82% Phone

Vidéotron Outage Map Near Kanata, Ontario

The most recent outage reports and issues originated from Ottawa and Gatineau.

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CanadaOttawa Internet
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CanadaOttawa Total Blackout
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Vidéotron in Kanata, Ontario Comments

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Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:
  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • CdnAvSpotter Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • ottawadeafgirl Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • naitchaboi Naitcha Boi💯 (@naitchaboi) reported

    @Videotron Wow garbage customer service, who do you hire? You’re OK with a client canceling and leaving to @Bell because you can’t offer your current Helix internet promotions to existing clients whose contract is ending. Bravo!

  • frank275 F.Riff (@frank275) reported

    @jamiljivani @ezralevant worst than Bell; Videotron in Quebec

  • jesse_arcouette Jesse Arcouette (@jesse_arcouette) reported

    @Videotron why is my internet not working all of the sudden? help

  • EtiDaFwEaK Etienne CS (@EtiDaFwEaK) reported

    @RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(

  • RaphaelPoire Raphaël Poiré (@RaphaelPoire) reported

    @TheNeilHaley @Videotron I'm having the same problem

  • TheNeilHaley ThatMainframeDude (@TheNeilHaley) reported

    @Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.

  • winemaker1960 cliff wardle (@winemaker1960) reported

    @Sammich_BLT @spencerdjblake If Videotron buys Freedom, they may have better coverage. I got a fairly decent package from Fido (The I'm sorry for bringing down Canada Sale)

  • go_literary GO Lit (@go_literary) reported

    @Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService

  • vNodesV dSeb | vNodes Validators | Sifchain DAO Council (@vNodesV) reported

    @Videotron Bonjour! Can you confirm service outage in the ste-therese/boisbriand area and a ETA on service fix please.

  • JJTheJetPlaneP1 JJTheJetPlane (@JJTheJetPlaneP1) reported

    @saschasegan Great map. Do you think Videotron/Quebecor will have the capital to support more expansion of Freedom? One of the things I was hoping to see was the completion of the London/Windsor Corridor on FM.