Vidéotron Outage Report in Kanata, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (19%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 10 days ago |
|
Ottawa
|
TV | 20 days ago |
|
Ottawa
|
Internet | 20 days ago |
|
Ottawa
|
Internet | 20 days ago |
|
Ottawa
|
Internet | 22 days ago |
|
Ottawa
|
Total Blackout | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported from Ottawa, Ontario@caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.
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🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, OntarioHey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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HorrorRadio (@HorrorRadio1) reportedstore reps who work for the telecom companies in Canada @Rogers @Bell @Videotron stop selling phones to people that were born when lead tinctures and leeches were a medically viable solution to your ailments. if your customer remembers ww2 from the start, no sale. thank you.
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VinnyT權 (@vinnytam) reportedInternet speeds has been terrible since 23rd with @Videotron. Called tech support and they say they are aware of the problem but have no update when it will be fixed. Family of 5 stuck at home in a mini lockdown only capable of one person streaming
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Frank Morissette (@Crimsonium) reported@Videotron internet down yet in Saint-Laurent. Third time in less than a week.
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Sylvain Paquette 💭 (@zyx_psilon) reported@scottmatla The technicalities of such TV broadcasting is simple. - Videotron or Bell (etc) supply the connectivity feed - Both must maintain a compatibility stream vulnerable to RGBA limits on common servers such as 5G or less - ANY fluctuations in stability of transmission by "cameras" 1/2
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Things_that_I__hate (@Things_I___Hate) reported@Videotron Yo Are you shitting me? How long do I have to wait? The service was down from last night. Don't you have a ******* monitoring system?
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Cybele (@Xoellisms) reportedSo.... That curfew warning on all devices fried my Helix? Wtf @Videotron ???
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늙은 사람 (@tabarjack) reportedNew scam in Quebec: "Hi this is {ISP Name}. We have detected your security is not configured properly which violates our terms of service. We will suspend your account if you do not rectify the situation. Press 1 for assistance to rectify the situation" @Videotron @Bell_Support
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EtiennoSaurus (@etiennosaurus) reported@eXoofed Never had any problem with videotron
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Leon Sean (@ThisIsLeonSean) reported@Videotron We are already stuck home. Bad time for Helix to go down.
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KhârnTheBetrayer (@betrayer_kharn) reported@rebbford Ok so. I had to use a VPN to dodge the wacky ISP Videotron issues BUT. Holy. Sh*tf*ck. It was End Games levels of great. I want to do it again, pretty please it was so ******* good ;-; Thank you so much all of you for this