Vidéotron Outage Report in Kanata, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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TV (5%)
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E-mail (4%)
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Phone (%)
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
TV | |
| Ottawa |
||
| Ottawa |
Internet | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Ruggles 🇨🇦
(@kyleruggles) reported
@ThabusyBee @lewdog73 @DrJasonJohnson Depends, if I was on Rogers or Videotron which provides cable, I could get it possibly, but it's never really been a thing. Netflix I think was with bell a while back but... Again, count yourselves as lucky, we're one of the worst in the world for telecom to tell ya the truth.
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MichAEL
(@MichAEL45533039) reported
@Marnz555 Im with Videotron... my phone was acting up all day, my wife at work was fine, but started acting up here as well.. will need to wait for a update/fix....
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CuervoenMontreal 🇦🇷🇨🇦
(@CuervoenCanada) reported
@Videotron Regular noise ?? @Videotron knows this issue, the support forum is full of complains regarding this issue, all people with first generation gateway. I am sorry to hear in what kind of company @Videotron is now .. A one which don’t recognize its faults.
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Ann Lemieux
(@ann_lemieux) reported
@checkupcbc Am with Videotron same service and another price increase ($6.50 increase)
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Honor Magrama 🐆
(@magramaa) reported
@bell if you dont fix my internet ong ima go with @Videotron (+ shoutout to @Videotron)
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EmmasVarietyArts
(@emmasvarietyart) reported
@DatPinkPuffball Whats even worst is that we cant switch companies since videotron is also responsible for our cable.
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Jean-François Mezei
(@jfmezei) reported
4th player strategy in late 1990s failed. Both Fido and Clearnet ceased to failed. 4th Player in 2007/2008: While Videotron/Eastlink survived, Canada still ranks near/at top in terms of most expensive so after 10 years, still not working. #CRTC
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Alirio
(@alirio) reported
@Videotron any official word on an outage affecting Montreal? I’m in the plateau and without Internet for about an hour now.
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nectarios
(@nectarios) reported
Bell Fibe vs. Videotron high speed? Which big bad telco is better?
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Jean-François Mezei
(@jfmezei) reported
@ldeichel I thought that Videotron hadn't started to sell in region because they were unhappy with what Bell was offering. I guess I'll have to hunt for the CRTC filings to see what the problems are.