Vidéotron Outage Report in Kanata, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (14%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Shenfield
(@shennyboy) reported
@oscarmic Yeah - that would be the move. @Videotron - see? That would be a very simple way to solve your very stupid problem.
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Commissioner Miner
(@fanCRTCProfling) reported
@pozpiggy86 @Videotron Money grab with BS words. It's not in a decrepit state like Rogers network. There have even been warning about Cogeco's networks becoming like Rogers network if the Cogeco entertained Rogers offer to buy them. Rogers Network is a [low] class on its own. Videotron is a pure $ grab
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Jaspal Thind
(@JSTQC) reported
@videotron can you please contact me ASAP if possible? I'm was given/promised a quote which is not being accepted. I'm on the phone now with an agent right now and it seems to be going nowhere. If they not going to accept their own quote I will just cancel all my services.
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BRING RAP MONSTER BACK - STREAM MMMH
(@isaiah_borges) reported
@Off_ChrisTyson @Videotron because it is physically damaged. the videotron device protection’s only moment where you don’t pay the deductible is when your device is malfunctioning without any physical damage. all other type of claims requires a deductible
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Hugo Sham
(@HugoSham) reported
Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC
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JohnWilliams
(@JohnWil03812844) reported
@Videotron lack of respect for your customer time is unbelievable when trying to get hold of any departments by calling 611. Today I will be taking another service from you and going to a different company that is more mindful. Great job...
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Stephan
(@StephanKaz) reported
@Videotron hello. I am trying to watch TV on the app on my tablet. I am able to do it on my phone and computer. The Lenovo tablet says that it is not HDCP compliant. Can you help?
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Isa L
(@bbfrack) reported
@Videotron should we be looking at connection issue at 8:00pm every night for the next 4 weeks ? With Helix that means no internet and no tv ....
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Commissioner Miner
(@fanCRTCProfling) reported
@Videotron @mayq2012 Basically what videotron just said here is that the poor working people not privileged with being able to work from home will subsidize those who are working from home. This is pretty bad.
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Emmanuel SAMPIN, ing.
(@esampin) reported
@Videotron My residential internet service is down for the last 30 mins. I am in Saint-Leonard (Montreal)