Vidéotron Outage Report in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kanata, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Total Blackout	9 days ago
Ottawa	TV	19 days ago
Ottawa	Internet	19 days ago
Ottawa	Internet	19 days ago
Ottawa	Internet	21 days ago
Ottawa	Total Blackout	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 38 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 39 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Paul Morneau (@Paul_Morneau) reported 43 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 44 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Paul Morneau (@Paul_Morneau) reported 46 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• 
  Allie MacAlister (@AllieKnitNinja) reported 55 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Judy (@JudyAnjowski) reported 6 minutes ago

  @Videotron is there an outage in Gatineau/Aylmer?

• 
  Leslie Spector (@LeslieSpector7) reported 16 minutes ago

  @Videotron Called that a wire was cut and down outside my house. Was told technician would 100% arrive by end of day. Lie after lie from customer service. Wasted an entire day waiting for technician

• 
  Treat Tweets (@RealTreatTweets) reported 17 minutes ago

  @ArizonaCoyotes Move to Quebec City. Videotron Centre holds 18,000 people. This is absolutely absurd. @NHL you cannot allow this ridiculous crap. #Nordiques

• 
  Allan Lisbona (@allanomfs) reported 18 minutes ago

  @Videotron Too late! I will be switching to Bell who has much better customer service

• 
  JC (@JCyaah) reported 20 minutes ago

  @Videotron your internet service is down

• 
  ScorpioSymbol (@IvanMakesGames) reported 22 minutes ago

  @Videotron Helix really makes me miss coaxial cable. This tech just isn't there, and integrating it into our household has been nothing but problems.

• 
  Shaggy! The french canadian fox who bleps when shy (@FoxyShaggy) reported 31 minutes ago

  @Lloyd_Deer I’m with Videotron too. I called them. They take note of the number and then a new scammer comes in (or the same with a different number, I wonder it’s it’s as bad with bell, Fido etc.)

• 
  Daevien (@daevien) reported 32 minutes ago

  @SigmaFocus @Videotron Seems to be some routing issues currently. Try a vpn if you have one and can connect to it

• 
  Fred A (@Fred_Da_fredian) reported 34 minutes ago

  @Videotron hi! Any idea when will the service be back in Laval?

• 
  windfall.apples (@windfallapples) reported 35 minutes ago

  On hold again and they still have this wild big-band achievement playing. There is a second song now too which is almost as good. Almost. Superb nonetheless~ Their billing systems are terrible and get changes wrong more often than not but I am not even angry. Classic Videotron.