Vidéotron Outage Report in Kanata, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Total Blackout (10%)
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Wi-fi (9%)
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TV (5%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kanata, Ontario
The most recent Vidéotron outage reports came from the following cities: Gatineau, Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Gatineau |
Wi-fi | |
| Gatineau |
TV | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Zarebczan 📚 🧐
(@TomZarebczan) reported
@GoyerMel @OdyseeTeam @Videotron It should be fixed now...it was some strange cloudflare issue in that area only.
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toni
(@tonih_78) reported
@stephenlautens Horrible. Videotron may be owned by PKP but I have to say, they're not as bad as Bell, Rogers etc... (knock on wood)
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WorldTrade Canada
(@WorldTradeCa) reported
Why has @videotron been so freaking slow over the last several months. It's ridiculous today.
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Premium *****
(@itsfuckingcathi) reported
@AshTagMeBitch @Videotron @hydroquebec why my internet not working??
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Jack Todd
(@jacktodd46) reported
@rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.
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Thomas Lefebvre
(@thomlbvr) reported
Btw @Videotron, internet is down in my area. Router has been rebooted countless of times.
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Matt Campbell
(@mattCH_) reported
@Videotron is there a service outtage or some sort of issue with your network? This week the service has been very slow and now it's just not working :/
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Jack Todd
(@jacktodd46) reported
@SandraFalcone I know that and I've had my issues with Videotron also. But they don't behave in quite the same brutal fashion as Bell. What they have done to CJAD is unacceptable. In effect, Bell is waging war on a Montreal institution.
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devinbrodie25 🇨🇦
(@devinbrodie25) reported
Does .@Videotron have the worst customer service in Quebec? Or do I just get special treatment because I'm anglophone?
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Solon McDade
(@solonmcdade) reported
@craigforrest1 I'm cancelling my #bell service Monday morning. #BellLetsTalk sorry, I'm busy, on the line with @Videotron