Vidéotron

Vidéotron Outage Report in Kanata, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kanata, Ontario 11/26/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kanata, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mmichelle1121 m,michelle (@mmichelle1121) reported

    @Videotron I'm the 10% , that still no internet service yet. although the hydro power restored 2days. :(

  • tanyatastic Tanya (@tanyatastic) reported

    @Videotron In Lasalle still don’t have internet and yet my brother who lives less than a km away got it back no problem, disappointing

  • futani75 Balou (@futani75) reported

    @Videotron Still down in H9W2G8. Please confirm if this is correct.

  • richblackhat Ricardo Alonso (@richblackhat) reported

    @Videotron h3n 2n2 no fizz internet service here, please help

  • JackHen94375938 Jack Henry (@JackHen94375938) reported

    @IMFROMCANADAEH @Videotron Yoooo I’m with u bro just got my power back over here West Island this shits *** were not in the 90’s anymore like wtf

  • MelanieG66 Melanie (@MelanieG66) reported

    @Videotron Sure 90%… I’m in Dorval and no one here has it and most of the West Island as well. I’ve had power but no internet. Get your crap together and get my internet back.

  • Rohitch63198945 Rohit chakraborty (@Rohitch63198945) reported

    @Videotron H3T Edouard montpetit no internet since Wednesday, no clear communication whatsoever, 90% that's plain lie, never going with Videotron again and also not recommending anyone to go with them. Even before this weather their service was **** with slow speed and they inc. the bill.

  • Saharharhar Sahar - زن زندگی آزادی #MahsaAmini (@Saharharhar) reported

    @Videotron NDG, H4A, Helix internet went down Wednesday 11:45PM (no power outage) and has been down ever since. Just in time for my long weekend when I'm stuck @ home with a sprained ankle on crutches. Thanks a lot. 90%? Literally everyone I know who's w/you guys is without wifi

  • pss999 Paul Schwartz (@pss999) reported

    @JeanSeb84085073 @Videotron Yep, I’m also H8T and also down this morning after having it back all day yesterday 🙄

  • atrud66 Rude Trude 🇨🇦 (@atrud66) reported

    @Videotron Internet in Outremont still down