Vidéotron Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1V, K1G and K2P.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (69%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Lisa Dillon
(@lisaydillon) reported
Anyone else lose an entire day of productivity due to combined #Videotron problems and @UMontreal server problems? On and on and on.....
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Quarantined T
(@TCarperos450) reported
@Videotron is such 🗑. Your wifi never works and you constantly crash.
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Bruno LeBlanc
(@UbiNox84) reported
Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?
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Bruno LeBlanc
(@UbiNox84) reported
@evanhallward @Videotron I am having the same issue here. Up and downs.
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Ma'am, this is a Wendy's
(@McMoxy) reported
@Gauts @UbiNox84 @Videotron Outage affecting 600 ppl, of which I am one...so we're in the same boat (and also neighbors!)
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CrazedPixel #BLM! 🇨🇦
(@crazedpixel) reported
@Fauwxx Ah i remember yhat battle. 10+ years ago when my parent were with bell canada. Paying 7.5Mbps but we were having 1Mbps. Oh yeah normal your at 10+km from the base .... Change to videotron with 30, never an issue -_- yes bell the distance was the issue. Still hate them for that.
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Stu Charlton
(@svrc) reported
@ResolveReviews @qobuz Until qobuz comes to Canada. ( Apparently already in Quebec under a white labeled Videotron service! )
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Ma'am, this is a Wendy's
(@McMoxy) reported
@UbiNox84 @Gauts @Videotron Oops! I guess they're having a few issues! I'm Plateau (and no one is tweeting about it..?)
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Chantal Fournier ⚜️🇨🇦
(@FournierChantal) reported
@lesleychestrman @Bell Worst. Customer. Service. Ever. We were with Bell. I called to get info for my new iPhone. Kid you not. I spoke to 5 diff. people and got 5 diffe. info, everyone contradicting the info I had just received. I gave up and switched all our services to Videotron shortly after.
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Joey Absi
(@JoeyAbsi) reported
Is it just me or @Videotron internet is #down? I am having problems with my #internet since 5 AM