Vidéotron

Vidéotron Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2C, K1N, K4M, K1R and K1T.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ottawa, Ontario 04/01/2026 06:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Total Blackout
CanadaGatineau Internet
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • NuPays NuPays (@NuPays) reported

    @Videotron internet is down in Dollard des Ormeaux?

  • jamie_montreal Jamie (@jamie_montreal) reported

    @roburwin @fizz_ca Yeah. Fizz kept telling me everything is fine with the service. Then a neighbour on Videotron told me about the outage.

  • CLARENNE_Q Quentin C (@CLARENNE_Q) reported

    @Videotron @NuPays Same issue here with Helix !

  • febs40 heidi (@febs40) reported

    @Videotron is the internet down?

  • gerrybeliveau Gerry Beliveau (@gerrybeliveau) reported

    @Videotron my internet seems down in ddo

  • MTLStrobist Montreal Strobist (@MTLStrobist) reported

    @videotron is there a outage in ahunstic/Cartierville? No internet, phone or tv 😣

  • sonalikarnick Sonali Karnick (@sonalikarnick) reported

    @Videotron The Helix app seems to get it right for timing but the resolution is not great when cast onto our screen.

  • Ohmyfukinjuliaa J $ L (@Ohmyfukinjuliaa) reported

    When @Videotron internet be slow afffff 😡😡😡😡

  • malbiont - + (@malbiont) reported

    @Videotron Hi! I want to call to Est Europe and I would like to unlock my phone to do this and also add the 'Overseas long distance calls' option. It's urgent and due to the national holiday the customer service is not available. Please help!

  • Amanda57354853 Amanda (@Amanda57354853) reported

    @Videotron is there an outage in montreal ????