Vidéotron

Vidéotron Outage in Ottawa, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

 No problems detected at Vidéotron

Vidéotron problems in the last 24 hours in Ottawa, Ontario

Vidéotron Outage Chart in Ottawa, Ontario 06/03/2020 16:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 84.92% Internet
  • Wi-fi 4.76% Wi-fi
  • E-mail 3.97% E-mail
  • Total Blackout 3.17% Total Blackout
  • TV 3.17% TV

Vidéotron Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Gatineau and Ottawa.

CanadaGatineau TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa E-mail

Vidéotron in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • north_fam_BP ..... (@north_fam_BP) reported from Ottawa, Ontario

    @palm #Santa forgot to add #palm to #Canadian #CELL #Network .......#MerryChristmas #Grinch --- @Bell @Rogers @TELUS @Fidomobile @koodo @Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • iamjayhonest Jay Honest (@iamjayhonest) reported

    @Videotron The issue has been resolved by @Videotron amazing customer service agents!! Thanks again, the issue was with @Huawei the entire time...

  • iamjayhonest Jay Honest (@iamjayhonest) reported

    @Videotron fully helped me fix the issues that were arisen due to @Huawei Defective phones.... guys beware, do not buy huawei phones until further notice. And remember @Videotron is an amazing company with great customer service !!! Always a pleasure

  • tlacroix Tommy Lacroix (@tlacroix) reported

    @Videotron Thanks for the reply. The problem got away by itself after 2 hours. I’m back to 57Mbits on a theoretical 60Mbit according to speedtest. Wasn’t a WiFi problem, same slowness when wired. Postal code is H2L 2T1 in case you’d like to investigate. Anyhow, all good!

  • iamjayhonest Jay Honest (@iamjayhonest) reported

    The amazing agent at @Videotron is working around the clock to figure this out for me , I really think @Huawei is pulling some shady moves and still selling defective phones to customers worldwide, I am using my platform to help not only myself but everyone else being affected

  • iamjayhonest Jay Honest (@iamjayhonest) reported

    A customer satisfaction SHOULD NOT BE USED IF THE PHONE YOU SEND ME IS DEFECTIVE @Videotron AND 3 TIMES......

  • iamjayhonest Jay Honest (@iamjayhonest) reported

    @Videotron Yes, the agent who called me stated that there’s nothing you guys can do and I’m now stuck with 3 broken defective phones and a huge bill BECAUSE I TOOK THE RECOMENDATION OF AN AGENT to chose the huawei phones .....

  • iamjayhonest Jay Honest (@iamjayhonest) reported

    @videotron I just received my THIRD device from you, this won’t one even let me successfully download apps as the google play store constantly closes on me..... seriously this is 3 phones now .... WTF !!!!! I expect a call shortly ....

  • OstaMG Ostalius (@OstaMG) reported

    @canadaposthelps I had a parcel from Vmedia (Videotron) that was out for delivery on friday May 22, Never showed up and now the tracking is stuck in Date Pending since then

  • ninos97 Nino (@ninos97) reported

    my internet decided to **** up multiple times today, the great part was when I lost a huge pot and dropped down to 8bb. that was hilarious ******* @Videotron

  • Fishticon2 Fishticon (@Fishticon2) reported

    @Videotron Downdetector says videotron is down here. Itll probably be working by tomorrow but my plans for tonight are ruined. Thanx though, ill have to call soon to get another modem.