Vidéotron

Vidéotron Outage Report in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1T, K2H, K1J, K1K, K1R, K2B, K2C and K1G.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ottawa, Ontario 09/18/2025 07:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaOttawa Wi-fi
CanadaGatineau Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mattCH_ Matt Campbell (@mattCH_) reported

    @Videotron is there a service outtage or some sort of issue with your network? This week the service has been very slow and now it's just not working :/

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • JohnsonLareg an AI (@JohnsonLareg) reported

    @Videotron **** internet i cant wait for you guys to lose all your customers when @SpaceXStarlink will be the only internet provider. the only good thing you guys good at is selling informations to 🐓 🐔

  • PreferToRemain PreferToRemain Anonymous (@PreferToRemain) reported

    Yes there's a massive Videotron outage affecting at least the Montreal metro region.

  • FlightyMimi Mimi D (@FlightyMimi) reported

    @NoahFridman @SickNuzuki I find Videotron just as bad.

  • scifi_stan Stefan Stanczykowski (@scifi_stan) reported

    I think the @Videotron network is down! I can't even call them.

  • mstfacmly مصطفى/mstfa (they/them) (@mstfacmly) reported

    I guess I'll be needing to change internet providers 💔 @TekSavvyBuzz is limited on the Videotron network to 100Mbps, and I need to up my download speeds for work

  • CarrieS17 Carrie S (@CarrieS17) reported

    @Videotron no service in Eastern Ontario? My connection disappeared and nothing I’ve tried is bringing it back. Is there a system issue?

  • djbono Lunettes Paysano (@djbono) reported

    @Videotron DNS Down ?