Vidéotron Outage Report in Ottawa, Ontario

The latest reports from users having issues in Ottawa come from postal codes K2C, K1N, K1R, K1T and K2P.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (19%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	2 hours ago
Ottawa	Internet	6 hours ago
Ottawa	Internet	7 hours ago
Ottawa	Internet	2 days ago
Ottawa	Total Blackout	2 days ago
Gatineau	TV	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• Allie MacAlister (@AllieKnitNinja) reported 14 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• johnefrancis🇨🇦 (@johnefrancis) reported 45 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Dean P. Fleming (@deanpfleming) reported a minute ago

  @videotron you have to be better. No internet is one thing but such a low signal that even a phone call is hard to make most of the time is beyond not doing well enough.

• curi00sa (@L0uraG) reported 3 minutes ago

  @endeezed @Videotron Two days -we never lost power and still no wireless. Is it time to switch back to bell….?

• POCHITA (@TSUUNAMY) reported 4 minutes ago

  @Videotron fix helix goddamnit i wanna play video games 😡

• Gabriel Gendron (@Gabrovski) reported 6 minutes ago

  @Videotron If the other companies were able to provide internet during such bad weather and you couldn't... probably gonna cost you customers...

• Sfeez (@Gabagooli7) reported 8 minutes ago

  @Videotron That's still leaves 66% of your clients without service...

• Bringbackmoviemagic (@Bringbackmovie1) reported 11 minutes ago

  @SjKumar10 @Videotron Came back a couple if times for a few minutes but still down here in H4L too. Good to know I'm not the only one.

• Seb Charb (@Charby666) reported 13 minutes ago

  @lepage33 @Videotron It's gonna be 3 days without internet now in H7R. The best internet network my ***. Maybe we should switch to Bell.

• Frank Morissette (@Crimsonium) reported 17 minutes ago

  @Videotron All four condos buildings are down. I bet Bell is working.

• Beemz 🇬🇷🇨🇦 (@Beemzz) reported 19 minutes ago

  @Videotron Helix Internet still down in Rosemere J7A

• Martin Degenne (@MartinDegenne) reported 22 minutes ago

  @Videotron Still down in Montreal H2R. 😞 Godspeed to the repair teams