Vidéotron Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1V, K1G, K2P, K2E and K1H.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl Levine
(@darryllevine) reported
@Videotron Do you have an update on Internet disruption today, Feb 12? Seems to be a widespread outage.
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Sweet spice
(@XxSweetspice) reported
@Videotron hi the wifi is not working at my house nor can I access your website or call customer service. I need an answer ASAP before my Uni exams begin! Thank you
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robert maccaull
(@CanadianKryles) reported
@Videotron my wifi works, but my ethernet connection doesn't. Ive reboot PC, router, and modem. Cant get through your phone lines for Customer service or Tech support. Sister lives 5 minutes away with no issues, so not sure if this is large scale or just me.
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YogiBear
(@YogiBear1286) reported
@Videotron internet been down for a while.. unable to reach your tech support as number is dead and customer service same.. how am I supposed to work from home? Maybe @Bell could help me out.
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FrankieP
(@FrancoisPeladau) reported
@CanadianKryles @Videotron It is a system wide outage. No ETA.
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TheWritingJungle
(@LeaSchizas) reported
@Videotron pierrefonds, no internet and TV service. What's going on.
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Sebastien Talbot
(@talbot_lab) reported
@Videotron cell service and wifi is down........
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farnaz
(@farnaznaz) reported
@Videotron the worst and least reliable internet service ever !!
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Mark Campellone
(@ItalStallion14) reported
@Videotron no internet. I think all systems are down
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Louis Dion-Marcil
(@ldionmarcil) reported
@fagstein @denkiii @Videotron It's a bad DNS push to their routeurs. Switch to public ones (1.1.1.1,8.8.8.8) and it'll work again.