Vidéotron Outage Report in Ottawa, Ontario
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If you are having issues, please submit a report below.
The latest reports from users having issues in Ottawa come from postal codes K2C , K1N , K4M , K1R and K1T .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 9 days ago |
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Internet | 15 days ago |
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TV | 19 days ago |
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Internet | 19 days ago |
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Internet | 19 days ago |
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Internet | 22 days ago |
Community Discussion
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Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Christopher provost (@Christopherprov) reported from Chelsea, Quebec@Videotron seems to be a major outage but not able to contact you.
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, OntarioHey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Quebec@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin (@3_punch) reported from Gatineau, QuebecSo @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Trxcz (@ValidTrxcz) reported@Videotron plz fix your fkn internet
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Your newest addiction (@CILANTRO_xo) reported@Videotron internet been down for hours and you don’t even announce anything to your customers ? Lots of us are in work meetings and school exams ... this is really lame, come here for answers and there’s no official announcement or apology... I’m changing provider!
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Philip T. (@Corporate18) reported@VicFrancalancia @Videotron Seems to be an outage. I am sure they are working on it. They are rarely down.
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Mark Campellone (@ItalStallion14) reported@Videotron no internet. I think all systems are down
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Wahaj Uddin (cupid55) (@IamWajz) reported@PreferToRemain What’s wrong with Videotron? Even there phone lines are down
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Andrew (@arotheram) reported@Videotron can you please let us know anything? Seem you have a major incident!
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Chris 🔜 Canceled 🔜 Youtube B2B Twitch (@Toothpaste1077) reported@ItalStallion14 @Videotron I still have internet on half my **** its so ******
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Sebastien Talbot (@talbot_lab) reported@Videotron cell service and wifi is down........
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Mister Man (@scofield_alex) reportedIs #Helix down? @Videotron
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Mpatt Mpatt 🗣 (@mpatters_can) reportedI think videotron is having some major issues... (in Gatineau as well)