Vidéotron outages and service status in Ottawa, Ontario
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- Internet (57%)
- Total Blackout (29%)
- TV (14%)
The latest reports from users having issues in Ottawa come from postal codes K2C , K1N , K4M , K1R and K1T .
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 12 days ago |
|
Gatineau
|
Internet | 18 days ago |
|
Ottawa
|
TV | 22 days ago |
|
Ottawa
|
Internet | 23 days ago |
|
Ottawa
|
Internet | 23 days ago |
|
Ottawa
|
Internet | 25 days ago |
Community Discussion
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Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Jessica Lavoie (@MadameDanis) reported from Gatineau, Quebec@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Gilles Monvoisin (@3_punch) reported from Gatineau, QuebecSo @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Christopher provost (@Christopherprov) reported from Chelsea, Quebec@Videotron seems to be a major outage but not able to contact you.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Quebec@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, OntarioHey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Curtis (@cuto8) reported@Videotron when will #eSIM support arrive on #Videotron network?
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David_iB (@davadivou) reported@Videotron internet is completely down in Laval. Restarted router & modem. Nothing is working.
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MTL#1 (@habsexpos) reported@NatashaAnn1717 @fagstein Agree, their CS/Tech support is exemplary @Videotron
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نا محرم (@FerhanSiddique) reported@Videotron Don't you guys have cross check for your lousy service, don't you monitor and control your CS performance
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Jeff (@Jeff60838977) reportedWhy is @Videotron throttling my internet? I pay too much money to be getting this awful service!!! smdh
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Harold Estrella (@HaroldEstrella) reported@Videotron having issues with the internet connection.? No connection at all.
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FBRENNAND (@FabianoBrennand) reported@Videotron It my 1st day as videotron client and I am already facing some problems. Ichanged the mobile operator and I activated my new SIM card, but I can’t receive any calls. I am able to make call but for those that are calling me, they hear a msg “this number is unavailable”
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Sherri Clair (@Ottawasherri) reported@smwgilbert @ctvottawa On videotron network in orleans. Nothing.
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Gary Robertson (@GaryRobertson24) reported@Videotron My internet was down, what is wrong with this damn Helix device!! The whole island is screaming about it I am told it is my devices in my house? Something needs to change!!!
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Eleni Polychronakos (@HelenEleni) reportedWhat do people think of Videotron's HELIX internet router? They promise out-of this world stability and speed. I'm teaching online next term so I need something really solid. #Quebec #Internet