Vidéotron

Vidéotron Outage in Ottawa, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

 No problems detected at Vidéotron

Vidéotron problems in the last 24 hours in Ottawa, Ontario

Vidéotron Outage Chart in Ottawa, Ontario 11/27/2020 13:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 83.33% Internet
  • E-mail 4.76% E-mail
  • Total Blackout 3.57% Total Blackout
  • Phone 3.57% Phone
  • Wi-fi 2.38% Wi-fi
  • TV 2.38% TV

Vidéotron Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Ottawa, Gatineau and Ottawa.

CanadaOttawa Internet
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CanadaGatineau TV
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Vidéotron in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • ottawadeafgirl Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • timvoet Tim (@timvoet) reported

    Try and login to @Videotron to see why I'm overcharged, and their whole site is down....i guess I know why I'm overcharged, they're having issues with their own systems

  • _PrincessssD ✨ Bratz (@_PrincessssD) reported

    @Videotron The only way you can help me is if you refund me the rest of “MY” Money

  • _PrincessssD ✨ Bratz (@_PrincessssD) reported

    I don’t like y’all not y’all poor services @Videotron

  • vignola_ann Elie ann Vignola (@vignola_ann) reported

    @kristinebarbara @Videotron I had no problem yesterday with my internet , im close to the iga

  • MoSlaibeh Achamian 🇨🇦 (@MoSlaibeh) reported

    @Videotron I resolved it with customer service. Took 98 minutes on the phone and being transferred to 4 different agents but they confirmed I was overcharged by quite a bit two months in a row - no explanation why.

  • MoSlaibeh Achamian 🇨🇦 (@MoSlaibeh) reported

    @Videotron I'm trying to but your website is broken. Twitter was my only way to reach you. First seemed like a mistake. Agent insisted I would be credited lots and my bill this month should have been lower due to credits from previous overcharge. Was very upset to see a double bill again.

  • MoSlaibeh Achamian 🇨🇦 (@MoSlaibeh) reported

    Hey @Videotron: Just got my bill and that's two months in a row where you've "mistakenly" charged me double with no plausible explanation. Last month your agent told me it was resolved and that I'd have credits - this month wasn't fixed, was worse. Now your website is down. 👎

  • Time5billionAD The First Archangel (@Time5billionAD) reported

    @pierreluc_leb @Bell Videotron might not be the solution. I have videotron. My recorder is designed to record 8 channels simultaneously, but it doesn't work. I can only record 2 channels.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron in the past 2 months you have sent me notifications that you are taken away my TV call display and BBC Canada, costs go up my services goes down. #notimpressed

  • frpaul1 Bicycle Seen 🍂 🚴‍♂️ (@frpaul1) reported

    @bikeviewca @Videotron @CapitalWard yeah, speeding to "make the light" is a problem that can have dire consequented. When a collision does happen, it's often treated as an oopsie because most of the time they get away with it and it was just bad luck that a collision happened.