Vidéotron Outage Report in Ottawa, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (8%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.

City	Problem Type	Report Time
Ottawa	Internet	5 days ago
Ottawa	Phone	6 days ago
Gatineau	Internet	17 days ago
Gatineau	TV	18 days ago
Orléans	Wi-fi	24 days ago
Ottawa	Internet	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• johnefrancis🇨🇦 (@johnefrancis) reported 30 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• Gilles Monvoisin (@3_punch) reported 47 minutes ago from Gatineau, Québec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• Allie MacAlister (@AllieKnitNinja) reported 50 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• Paul Morneau (@Paul_Morneau) reported 56 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Stu Charlton (@svrc) reported 20 seconds ago

  @ResolveReviews @qobuz Until qobuz comes to Canada. ( Apparently already in Quebec under a white labeled Videotron service! )

• AgostinoScafidiMusic (@MusicScafidi) reported 28 seconds ago

  Dear @Videotron, as a long time customer I implore you to defend freedom online and do what you can to oppose Bill C-10!!

• Ma'am, this is a Wendy's (@McMoxy) reported 3 minutes ago

  @UbiNox84 @Gauts @Videotron Oops! I guess they're having a few issues! I'm Plateau (and no one is tweeting about it..?)

• Joey Absi (@JoeyAbsi) reported 7 minutes ago

  Is it just me or @Videotron internet is #down? I am having problems with my #internet since 5 AM

• Bruno LeBlanc (@UbiNox84) reported 8 minutes ago

  @evanhallward @Videotron I am having the same issue here. Up and downs.

• Ma'am, this is a Wendy's (@McMoxy) reported 9 minutes ago

  @Gauts @UbiNox84 @Videotron Outage affecting 600 ppl, of which I am one...so we're in the same boat (and also neighbors!)

• Sawyer (@OmarStati) reported 13 minutes ago

  ******* Videotron down again...

• Dr. Lisa Dillon (@lisaydillon) reported 15 minutes ago

  Anyone else lose an entire day of productivity due to combined #Videotron problems and @UMontreal server problems? On and on and on.....

• Ashkan Karbasfrooshan (@ashkan) reported 16 minutes ago

  Freaking @Videotron - when you think they fixed your service issue, they create another problem. God damn it! Moving to Bell soon. Cc @PKP_Qc

• LZR Ħ SuperGirlKels (@SuperGirlKels) reported 16 minutes ago

  @Videotron @SoarJM they wanna help so go ahead and message them