Vidéotron outages and service status in Ottawa, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (59%)
- Wi-fi (19%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 11 days ago |
|
Gatineau
|
Internet | 17 days ago |
|
Ottawa
|
TV | 21 days ago |
|
Ottawa
|
Internet | 22 days ago |
|
Ottawa
|
Internet | 22 days ago |
|
Ottawa
|
Internet | 24 days ago |
Community Discussion
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Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, OntarioHey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Spiritorix (@TheSpiritorix) reported@Videotron Phone number NOT working, App NOT working, Website NOT working. I have NO INTERNET and i am working!!! What in the actual **** is happening?????
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alex t (@alextirca) reported@Videotron no internet and no answer to customer service. Is there a blackout?
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Corado (@Corado15594104) reported@Videotron what went down so badly that so many people lost connection? Your phone lines don't work either.
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russ (@rmitchello) reported@Videotron are you experiencing any technical issues in mtl/NDG since about 1pm?
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𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reportedYou @Videotron , you wanna give any info on this outage in MTL or...
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Cy (@yungcze) reportedVideotron Internet is down smh
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𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reportedYo @Videotron , you wanna give any info on this outage in MTL or...
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Philip T. (@Corporate18) reported@Videotron @VinceDascoli Same here. Everything is working fine I terms of wifi signal. But the internet is. It coming through. Just started within the last 30 minutes. I am in Rosemont
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Charles Milette (@sy1ve0n) reported@Videotron WHY IS YOUR DNS DOWN AND WHY DOES YOUR NEW HELIX STUFF NOT ALLOW ME TO CHANGE THE DNS SERVERS??? The old ZyXel gateway was much better but I was forced into the new one to get 400mbps (even though the old gateway was perfectly capable of that) 😡
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Droussy 🎙🔥 (@DroussyBabe) reported@TheSpiritorix @Videotron Same + my girl is mid a med exam online. They could at least post on their platforms that they are down. #switchingforbell