Vidéotron Outage Report in Ottawa, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (5%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Gatineau, Ottawa and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Lemieux
(@ann_lemieux) reported
@Videotron #Quebec Since replacing Videotron Box for cable (one week), all was great. (TY to your Technician) Yesterday I had no Data, so I called Tech. Support after 2 attempts to fix it with no luck (Sam) told me,my remote is defective. When I asked…
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Cody Campbell - MSO OSSTF D25 SSP
(@codyc321) reported
@Videotron are you having service issues? I can get a few channels and many are unavailable....
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Christian Duguay 💉💉 🇨🇦
(@SensDuguay) reported
@JulianGianfran4 I'm on @Videotron That sucks. We use to have access to every big ppv.. I dont get why if were gona pay for it, we shouldnt have access to it 😒
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Noor Nahas
(@NoorNahas1) reported
Without these laws, Microsoft, Bell, Videotron, etc would need to outsource support/programming to overseas countries, but instead, they can just pay garbage wages to Quebecois who can't escape and speak passable English.
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HajiDiRobertis
(@DiRobertis) reported
@Videotron You guys are doing maintenance on Saturday night??? WTF!!! I can't sign into the Sportsnet APP because of this.... AND it now says I have exceeded the limit (which I haven't). Couldn't do this at 4am? wow.
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Just Some Guy
(@like_it_is_99) reported
@dominicgrenier @Videotron They should call this service HELSHIT and not HELIX...I've had it since launch. Went well for the first couple of years. Now it is crap.....guess I'll play yo yo again and go back with Bell (painful) and then switch back in a couple of years. LOL
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GSG Flash
(@GSGFlash) reported
@Videotron Hi, quick question about my Videotron invoice. I paid my latest balance last week, however I still don't see it reflected in the Customer Centre and I received an email today that my payment is due. Just want to make sure that I won't get charged for a late payment.
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Mathias Røyrvik
(@Saihtamen) reported
@chrislesage I'm on Fizz, which is on Videotron and apparently it doesn't support it :/ Not that I have a big need for it, but would be fun to play with.
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Kathy
(@falkaanne) reported
@lesleychestrman @Bell_Support All my services are with Videotron. Never a problem, either calling customer support or getting a service call.
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HajiDiRobertis
(@DiRobertis) reported
@Videotron Still not working.