Vidéotron Outage Report in Ottawa, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
TV | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Gilles Monvoisin (@3_punch) reported from Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Stu Charlton (@svrc) reported
@ResolveReviews @qobuz Until qobuz comes to Canada. ( Apparently already in Quebec under a white labeled Videotron service! )
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AgostinoScafidiMusic (@MusicScafidi) reported
Dear @Videotron, as a long time customer I implore you to defend freedom online and do what you can to oppose Bill C-10!!
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Ma'am, this is a Wendy's (@McMoxy) reported
@UbiNox84 @Gauts @Videotron Oops! I guess they're having a few issues! I'm Plateau (and no one is tweeting about it..?)
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Joey Absi (@JoeyAbsi) reported
Is it just me or @Videotron internet is #down? I am having problems with my #internet since 5 AM
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Bruno LeBlanc (@UbiNox84) reported
@evanhallward @Videotron I am having the same issue here. Up and downs.
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Ma'am, this is a Wendy's (@McMoxy) reported
@Gauts @UbiNox84 @Videotron Outage affecting 600 ppl, of which I am one...so we're in the same boat (and also neighbors!)
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Sawyer (@OmarStati) reported
******* Videotron down again...
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Dr. Lisa Dillon (@lisaydillon) reported
Anyone else lose an entire day of productivity due to combined #Videotron problems and @UMontreal server problems? On and on and on.....
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Ashkan Karbasfrooshan (@ashkan) reported
Freaking @Videotron - when you think they fixed your service issue, they create another problem. God damn it! Moving to Bell soon. Cc @PKP_Qc
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LZR Ħ SuperGirlKels (@SuperGirlKels) reported
@Videotron @SoarJM they wanna help so go ahead and message them