Vidéotron

Vidéotron Outage Report in Ottawa, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ottawa, Ontario 03/03/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @peternowak haha Good one. Videotron sued them for failure to invest in the "shared network". To my recollection Rogers under-invested in the shared network & instead built a diff one to get rid of Tron. Should try and find the story on that & what's happening in court w/ it.

  • mtl_beh B (@mtl_beh) reported

    .@Videotron - is there an outage in the Old Port or is it just me?

  • FutureCanes Alex Ohári 🇭🇺🇺🇦🔴⚪️ (@FutureCanes) reported

    5 million people in the metro Phoenix and their building is half empty, gearing up for a 5k seat barn. Meanwhile, you’ve got a diehard hockey population in Quebec City with the brand new Videotron Centre just sitting there. It will never make sense.

  • khurana_puja Puja Khurana (@khurana_puja) reported

    @Videotron @PierreBiaz Why is it so hard to say what areas are affected rather than getting everyone to contact you individually ?! Old port area has not had service since 3pm today and wont till 7pm I’m told

  • PierreBiaz PierreB (@PierreBiaz) reported

    @MissSeverine18 @mtl_beh @Videotron It’s a shame, 1 day long to fix something some ******* expensive

  • mtl_beh B (@mtl_beh) reported

    .@VMediaCSR @Videotron - where is the status update for the internet outage in the Old Port? We were told it would be fixed by 8pm last night.

  • kosta__7 Kosta V. (@kosta__7) reported

    @Videotron any news on when the outage in old Montreal will be resolved?

  • andre9rm Mirand dre (@andre9rm) reported

    @Videotron @Valkyrie_Bubble Do you have an estimate hour to the service is going to be back?

  • Nachi97638558 Nachi 🍙🤡🖋️ (@Nachi97638558) reported

    If i am strolling in akihabara and see vox's massive tits in that huge videotron i am gonna LOSE IT in the middle of that random road i will immediately start wheezing like i have breathing problems

  • InfinitumTrader 💎 (@InfinitumTrader) reported

    @dkoffler @Videotron Hello, I was on google and landed here. How did u solve this issue?