Vidéotron Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (73%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
-
Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
-
johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
-
Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
-
Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
sam feigenbaum
(@samfeigenbaum) reported
@Videotron Never received a call
-
m
(@megano_xx) reported
Truly the main argument for not raising the minimum wage should be videotron tech support
-
Alexander Soderkvist
(@ImmaWipeYou) reported
@Videotron is anyone else having wifi issues because my internet is down
-
m
(@megano_xx) reported
If anyone of y’all know someone working for videotron’s tech support please tell them that I think they’re a ******* idiot xoxoxox
-
Eric 🥃 🇨🇦
(@eric_habs) reported
@Nilan3073 @Bell_Support Oh so why have you never switched. I just switched to videotron and between my two cell phones and tv and internet I’m saving 77 dollars a month for two years and even after two years I’m saving 55 dollars compared to what I was paying
-
Hugo Sham
(@HugoSham) reported
Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC
-
Loup Phoque
(@Lewphoque) reported
@Davy_Ray @Videotron Same problem here!
-
Andrew Garca
(@AndrewTI3) reported
@Davy_Ray @JoeAnthony13 @Videotron Exactly, Twitter pictures barely showing, Netflix not working on Smart TV but works on other devices.
-
mlevison
(@mlevison) reported
Dear @Videotron over the course of 1 mth, I've had to call 3 times to have a $50 charge reversed. In all I've now spent 3+ hrs on hold. Service reps are all helpful. How 3+ hrs is madness. Perhaps Videotron should pay to improve the system. Good people, poor system.
-
Michael Carreiro
(@Davy_Ray) reported
@videotron having internet problems tonight? Anyone else having problems?