Vidéotron Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	7 days ago
Gatineau	Internet	12 days ago
Ottawa	TV	17 days ago
Ottawa	Internet	17 days ago
Ottawa	Internet	17 days ago
Ottawa	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Allie MacAlister (@AllieKnitNinja) reported 10 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vlad Catrinescu (@vladcatrinescu) reported 6 minutes ago

  Hey @Videotron . Currently in the US on roaming using daily traveller pass - but phone calls do not work. As soon as I call it just hangs and up and says call ended. I cannot even call 611 for tech support. Any Ideas?

• 
  Meghann C (@Meghann_88) reported 6 minutes ago

  Is anyone else having problems with their @Videotron internet in Montreal?

• 
  Vlad Catrinescu (@vladcatrinescu) reported 9 minutes ago

  @Videotron So found a forum, and was able to switch from AT&T to TMobile and it works for now. But apparently it will stop working in July - luckily my videotron contract stops before so I can switch Networks. Too bad you guys became a joke network with no more US partners.

• 
  Mike (@mke1138) reported 10 minutes ago

  @Videotron I’d like to use Pi-hole across my whole network and changing DNS per device is an unacceptable situation.

• 
  Marie but screaming in Québécois (@FightForeverMTL) reported 11 minutes ago

  Calling my mom's internet service provider like "hello she died" Happy Monday to that specific Videotron employee I guess

• 
  Graeme Moffat (@graemedmoffat) reported 11 minutes ago

  @fanCRTCProfling @VassB If you can find a single person who would choose to wait for Bell or Rogers or Videotron to eventually maybe deliver service someday over having StarLink now, that would be a very impressive feat.

• 
  searching for you. (@EnglishMontreal) reported 19 minutes ago

  @Videotron While this is good to help people in need. But there are people of Yemen 8 years of war and I know people can’t get in touch with their loved ones because they don’t have internet in Yemen not even power or food. Or it’s because they are not white ?

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 22 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Curtis (@cuto8) reported 23 minutes ago

  @Videotron is there a data issue with cellular networks in #Ottawa area? Data doesn't work. Happens on both my wife's iPhone 12 and my Samsung S21. #outage

• 
  searching for you. (@EnglishMontreal) reported 23 minutes ago

  @Videotron why online help people of Ukrainian ?