Vidéotron Outage in Ottawa, Ontario

@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Try and login to @Videotron to see why I'm overcharged, and their whole site is down....i guess I know why I'm overcharged, they're having issues with their own systems

@Videotron The only way you can help me is if you refund me the rest of “MY” Money

I don’t like y’all not y’all poor services @Videotron

@kristinebarbara @Videotron I had no problem yesterday with my internet , im close to the iga

@Videotron I resolved it with customer service. Took 98 minutes on the phone and being transferred to 4 different agents but they confirmed I was overcharged by quite a bit two months in a row - no explanation why.

@Videotron I'm trying to but your website is broken. Twitter was my only way to reach you. First seemed like a mistake. Agent insisted I would be credited lots and my bill this month should have been lower due to credits from previous overcharge. Was very upset to see a double bill again.

Hey @Videotron: Just got my bill and that's two months in a row where you've "mistakenly" charged me double with no plausible explanation. Last month your agent told me it was resolved and that I'd have credits - this month wasn't fixed, was worse. Now your website is down. 👎

@pierreluc_leb @Bell Videotron might not be the solution. I have videotron. My recorder is designed to record 8 channels simultaneously, but it doesn't work. I can only record 2 channels.

@Videotron in the past 2 months you have sent me notifications that you are taken away my TV call display and BBC Canada, costs go up my services goes down. #notimpressed

@bikeviewca @Videotron @CapitalWard yeah, speeding to "make the light" is a problem that can have dire consequented. When a collision does happen, it's often treated as an oopsie because most of the time they get away with it and it was just bad luck that a collision happened.