Vidéotron Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet
-
Wi-fi
-
Total Blackout
-
TV
-
E-mail
-
Phone
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau, Orléans, Stittsville and Kanata.
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:-
Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
-
johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
-
Gilles Monvoisin (@3_punch) reported from Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
-
Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
-
͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
-
Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
-
Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
Alexander (@Alexand90873019) reported
@Videotron my internet is down and the website and phone number done seem to be working.
-
Pepe Chavez (@jchavech) reported
@Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?
-
ÆCH (@infamousadam13) reported
@videotron you serious second time in a month that internet goes down and I have a meeting right now I can't attend since no data or anything is working!
-
Joy Blake (@jblake_NSQC) reported
Is @Videotron down?
-
sam (@txorontxo) reported
You guys have literally the worst access to services ever. En plus de payer des prix de fou par mois, you guys don’t even have the decency to have a reliable internet connection AND customer service. I have never been so angered by a multinational company. @Videotron
-
Alexei Ramotar (@AlexeiRamotar) reported
@jblake_NSQC @Videotron Their DNS is down. Use google's 8.8.8.8
-
EliteFourJeff (@Jeff_Macarine) reported
Internet outage in Montreal for all Videotron users right? Cause my **** doesn't work!
-
Ann Lemieux (@ann_lemieux) reported
@Videotron your phone lines are not working???? C.S. And Tech Suppot
-
Ali (@Redondizou) reported
@Videotron why have all your services stopped? Website not opening, neither is customer service number working
-
Mr.Ha (@wha_mtl) reported
@rmitchello @Videotron Yes, same problem in mtl/Saint-Laurent since about 13h00