Vidéotron Outage in Ottawa, Ontario

@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

@Videotron seems to be a major outage but not able to contact you.

@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

@Silversnack @MarcPDumont @Videotron Same. My damn app on my phone / computer is ahead of the feed on my tv. Ridiculous.

@Videotron policies are disclosed about helix while canceling the service not while starting the service, worst ever service

@Videotron **** videotron, policies are disclosed about helix while canceling the service not while starting the service, worst ever

I have been a customer with @virginmedia since #videotron days and I'm done with your **** customer service. Picking and choosing who you want to respond to.

@Videotron Is there a problem because I have no internet service.

@CTVMontreal You know there is a problem when you can't sign in to the CTV website with @videotron but only with a bell media account. This is not fair and I still pay for cable where CTV is with @Videotron. Everyone should have access in Canada to the CTV website.

@Videotron When we call them no body have the answer. Guys do you even have SLA??? . How are you surviving in this business ?? Is this how you treat your customers???. Who will compensate us for the work and $ we have lost just because of your system bug??? I NEED AN ANSWER

@Videotron “WORST COMPANY EVER”. There systems are full of bugs. They shutdown our internet 3 times because they thought we are moving to a new address. Its second day today that our internet is not working so we cant work.

@Videotron 5 hours and internet is still down... I'm really close to move my business elsewhere

@Videotron @douzepont My internet is down this morning still. It was showing a yellow blinking light and still not working!! @Videotron so frustrating with work on a 9am.