Vidéotron Outage Report in Ottawa, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Ezequiel L. Friscia
(@ezequielfriscia) reported
@kaubin @iPhoneinCanada @Videotron Couldn’t agree more; never tried them but everyone complains, plus they are stuck in the past about services.
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Timothe Lapetite
(@nebukam) reported
@Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...
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GMNN
(@GMNN63778035) reported
@SucksQuebec Quebec is literal mediocrity... just look at Quebecor/Videotron lol amateur ****
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Azer
(@BoucheratNoam) reported
@GhostGaming @Videotron your internet is not working, I got a lot of lag
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Sauto
(@Sauto_aie) reported
@Videotron why is your internet so ****** ****?
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Z
(@LonerZue) reported
@GhostGaming @Videotron ur internet not working im lagging allot
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Jean-François Mezei
(@jfmezei) reported
@milnoc at the time you got your SIM card with Vidéotron, did it already have VolTE service ? Just curious if last of VoLTE is because your SIM might be too old or if Videotron blocking you because it doesn’t like your phone.
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milou @ 🐤 🐥.。o○( searching for sleep zz)
(@miloucomehome) reported
oh no not videotron salespeople showing up (without their mask on) at my door trying to get me to sign up with them for a service that is more expensive than my current provider then trying to "splain" what the CRTC is as a communications grad :'D
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Alex Ohári 🇭🇺🇺🇦🔴⚪️
(@FutureCanes) reported
5 million people in the metro Phoenix and their building is half empty, gearing up for a 5k seat barn. Meanwhile, you’ve got a diehard hockey population in Quebec City with the brand new Videotron Centre just sitting there. It will never make sense.
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Mathieu Lauzon
(@MathieuLauzon3) reported
@TSN_Sports Good evening, the signals of the standard TSN 1-2-3-4-5 channels as well as TSN 2 HD do not currently work at Videotron, they do not seem able to receive your signal.