Vidéotron Outage Report in Ottawa, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (7%)

5. 

   E-mail (2%)

6. 

   Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Vidéotron outage reports came from the following cities: Kanata, Gatineau, Ottawa, Orléans and Stittsville.

City	Problem Type	Report Time
Kanata	Internet	yesterday
Gatineau	Internet	2 days ago
Ottawa	Internet	3 days ago
Orléans	Wi-fi	4 days ago
Ottawa	Internet	5 days ago
Gatineau	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• Paul Morneau (@Paul_Morneau) reported 11 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• Allie MacAlister (@AllieKnitNinja) reported 24 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• johnefrancis🇨🇦 (@johnefrancis) reported 28 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• Gilles Monvoisin (@3_punch) reported 31 minutes ago from Gatineau, Québec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• Paul Morneau (@Paul_Morneau) reported 43 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• ɢʀʏʍ (@GuimiliRym) reported 3 minutes ago

  I will use my phone data **** it nothing can stop me I cannot and will not be stopped Videotron cannot stop me from watching this episode

• Brett Morris (@tehowennathe) reported 3 minutes ago

  @Videotron Yes it's compatible. I am using a Poco M4 Pro 5G currently on Telus. I have VoLTE and I am able to roam in the US. I just know it only works on the T-Mobile network when roaming.

• to *** in the sink or sink in the *** 🧐 (@smoothenXIX) reported 4 minutes ago

  Looking for a good and reliable ISP in montreal/laval area, don’t say videotron please the service is absolute garbage

• ♟YANNI 👽 (@YanniCrypto) reported 9 minutes ago

  @MetaLemonTweet @Tripp_inVeve @ChrisCoffeeEth Fair enough. I see. Your ms speed actually is bad and you still managed to get one. 👏🏼I just came back to Canada and I’m debating which internet provider to get. Do you have any to recommend as the best speed wise? I was thinking to go with videotron

• Leonard ‘Real Food is the only Food’ Eichel (@ldeichel) reported 12 minutes ago

  @Mark_Goldberg @Videotron @Quebecor I thought his name sounded familiar. And no, I think I'll fail that test!

• Christopher (@ChrisDaemen) reported 13 minutes ago

  Clearly @Videotron doesn’t get jack ****.

• Tom Burke (@Globegrowth) reported 13 minutes ago

  @NHLFBoys @Videotron Yes. Me too in NDG. Apparently there is some sort of general outage.

• 𝚅𝚊𝚗𝚎𝚜𝚜𝚊 ❤️‍🔥 (@vannybees) reported 15 minutes ago

  videotron’s costumer service hold music goes hard af

• Orbxtal (@xOrbxtal) reported 15 minutes ago

  @LazerothYT @Videotron yup, basically impossible to game 90% of the time. I have a top tier router, bought new cables, bought a good intel internet card to make sur the issue wasnt my motherboard's nic, factory resetted my router. Basically did everything possible on my side and nothing worked

• Dwayne Winseck (@mediamorphis) reported 17 minutes ago

  The TPIA regime has been key, argues #Shaw lawyer, since the 90s & given rise to indy ISPs & @cnoconline members. This'll be key to @Videotron's success b/c it'll allow it to compete in wireline service & to bundle that w/ mobile to compete head on w/ Telus-- 1/x #Rogers #CRTC