Vidéotron Outage Report in Ottawa, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (8%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Orléans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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MrMontreal66 Productions
(@montreal66) reported
@Videotron Is the 8nternet down in Montreal. I've reset my modem 3 times and still unable to connect.
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Vexo Maitrecam
(@thebugha) reported
@FortniteGame please help videotron is down
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Adam Glinglin (cis/he/him) #BLM 🌈
(@adamglinglin) reported
@Videotron is there a place I can subscribe to so I get notified when outage in Montreal is resolved?
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Amy
(@Amy_Dess) reported
Hey @Videotron are you broken orrrrr???
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Jonathan Schneidman
(@iamschnibs) reported
@Videotron there is no service and none of your phone numbers are working.
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Philip T.
(@Corporate18) reported
@Videotron @VinceDascoli Same here. Everything is working fine I terms of wifi signal. But the internet is. It coming through. Just started within the last 30 minutes. I am in Rosemont
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Amé FC
(@AmelianeFC) reported
@Videotron Internet is down, and I can’t seem to be able to call technical support either it hangs up right away. Please help.
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Habs Worldwide 🏒🌎⚽
(@habsworldwide) reported
@Videotron the internet service is down and we can not reach your technical support. Have you closed your business?
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Charles Milette
(@sy1ve0n) reported
@Videotron WHY IS YOUR DNS DOWN AND WHY DOES YOUR NEW HELIX STUFF NOT ALLOW ME TO CHANGE THE DNS SERVERS??? The old ZyXel gateway was much better but I was forced into the new one to get 400mbps (even though the old gateway was perfectly capable of that) 😡
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philippe gautreau
(@philippegautre2) reported
@Videotron Internet, TV, websites... Everything is down... What's going on??