Vidéotron Outage Report in Ottawa, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Orléans and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Orléans |
Internet | |
| Ottawa |
TV | |
| Orléans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Lumpy 🔪
(@lumpybag) reported
@Videotron this is poor response is making my family switch to bell
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TravelBlissNow
(@travelblissnow) reported
@Videotron Can you explain why my land line didn’t work during the power outage? I thought that was the one thing that was supposed to be reliable.
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Pedro Reducindo
(@pitredu) reported
@Videotron Vidéotron. Your update is so vague. I’m your website you don’t even have an option to verify service status . So disappointed:(
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Dean Simon
(@D_DeanSi) reported
@Videotron trying to get an update on timing. You were supposed to come fix a downed wire on Thursday, then Friday. Care to let me know when you’ll come fix it and I’ll have WIFI again #montrealicestorm #CustomerService #help
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Giovanni Zappia
(@Undertakerz111) reported
@Videotron Internet is back online on my street... proof videotron technical support services are not on holiday this long weekend.
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Scooby snacks
(@Mat_Brazers) reported
@Videotron My Internet is back but keeps going down.
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videc0eurSFW
(@Videc0eurSFW) reported
@Videotron I cannot believe you dont have a map. Ridiculous, that's the least you could provide us with. I'd like to know if my service is restored or not before going back home.
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Al
(@freefox76) reported
@Whereismypart @Videotron The tinfoil hat wearer in me thinks this could be a bigger plan. Maybe @Videotron has been incentivized to help bring workers back to the office by slowing down their restoration of service? Something feels off about this one, no loss of power but 3+ days without internet
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QueensClasher
(@QueensClasher) reported
@Videotron Still waiting for my internet service to be back after 4 days now in Gatineau Quebec!!! Get on it pls
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MTLxQUANTUM
(@xxQUANTUM) reported
@Videotron Do you have an outage map?