Vidéotron Outage Report in Morin-Heights, Laurentides, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Morin-Heights, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Morin-Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Vidéotron
Vidéotron is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Morin-Heights, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Colomban and Saint-Jérôme.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Colomban |
TV | |
| Saint-Jérôme |
Internet | |
| Saint-Colomban |
Internet | |
| Saint-Jérôme |
TV | |
| Saint-Sauveur |
Internet | |
| Saint-Jérôme |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Morin-Heights, Québec
Latest outage, problems and issue reports in Morin-Heights and nearby locations:
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Vortex✏️
(@binaire101) reported
from
Sainte-Adèle, Québec
Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte
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SVeilleux...
(@Sveilleux_CPP) reported
from
Prévost, Québec
@Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Josloujac12🇨🇦
(@josloujac12) reported
@PurolatorInc @PurolatorHelp Very bad delivery service, not on time, horrible customer service. Please @videotron use a different a different shipping company ASAP😠🤬
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Jenn C.
(@jeni_cote) reported
@Videotron are you guys having issues? My internet isn't connecting to anything with helix rn. No WiFi, no Ethernet connection either :/
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Julien Lavigne
(@Julien_Lavigne1) reported
@Videotron Why can't I fast forward when I restart a program? I missed the beginning but now I want to get back to where I was. I want to fast forward through the opening credits but can't. I never had this problem with @Rogers!
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Fastest Mario/12 Foot Tall Home Depot Skeleton
(@xTallMatt) reported
Literally dropped 65k frames in 40 minutes of streaming today. If I wasn't already drained today I'd flip my **** at Videotron rn.
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Susan Schneir
(@SusanSchneir) reported
@Videotron why doesn't crave work on my Samsung tv anymore? When I went to watch it on my phone, it won't work. I'm not able to find Videotron on the crave login. Please tell me how to fix this
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François Caron 🇨🇦 (AZ:💉💉 Flu:💉)
(@Milnoc) reported
@SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.
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Black Siri
(@ToLoveShay) reported
@Videotron How do I know if my Wi-Fi being down is an outage in my sector only for my home?
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Vincent Di Pietro
(@Vinny111171) reported
Problem seems to be coming from my service provider Videotron
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Erick Dahan
(@erickdahan) reported
Is @Videotron Helix support always ****, or is just tonight?
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Kakurady
(@kakurady) reported
Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.