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Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Prévost, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 61% Internet (61%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Prévost, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

CityProblem TypeReport Time
Saint-Jérôme Wi-fi 20 days ago
Saint-Jérôme Internet 4 months ago
Saint-Colomban TV 5 months ago
Saint-Jérôme Internet 6 months ago
Saint-Colomban Internet 6 months ago
Saint-Jérôme TV 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Prévost, Quebec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • binaire101
    Vortex✏️ (@binaire101) reported from Sainte-Adèle, Quebec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

  • Sveilleux_CPP
    SVeilleux... (@Sveilleux_CPP) reported from Prévost, Quebec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Bell filed a #CRTC outage report. Just showed for me. Did Rogers? Did Videotron? Did Fido? Did Freedom? Any wholesalers? Any resellers?

  • freefox76
    Al (@freefox76) reported

    @Videotron by the time you get around to restoring my internet, I might be weened off of it and just cancel.. Who needs sports and YouTube anyway?

  • earldev
    earl devine (@earldev) reported

    @Videotron when will service be returned to cote st luc ?

  • jamie_montreal
    Jamie (@jamie_montreal) reported

    @Workhusband92 @freefox76 @Videotron Hopefully :) I'm still confused about why it even went down when hydro didn't go out though.

  • ygCAD
    YoungCanadian (@ygCAD) reported

    @JiangYingxiao @Videotron Dont call for nothing Shirley , never lost power but internet doesn’t work since 2pm yesterday. Dont waste your time on the phone with them .

  • CrushrDestroyer
    Stewart Chiasson (@CrushrDestroyer) reported

    @Videotron Can’t wait to get my internet connection back so I can change ISPs 😑 Never lost power but no videotron for over 24 hours

  • iamchrisfraser
    Chris Fraser (@iamchrisfraser) reported

    @TheSlasherChick @Videotron I’m on Fido. I’ve been doing speed checks since we lost power. I assume the network is so overloaded as we’re all trying to stream things instead of using the home internet (because all our routers are down).

  • mohaneappen
    mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • beautytools4u
    beautytools4u (@beautytools4u) reported

    @Videotron No mobile services, or internet and landline. We are sitting ducks in Chateauguay. I had this tiny window to send a message. No way to call you for tech support.

  • f_begl
    crâne chauve (@f_begl) reported

    @Videotron Fix your **** this is ridiculous