Vidéotron Outage Report in Prévost, Laurentides, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Prévost, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

City	Problem Type	Report Time
Saint-Jérôme	Internet	one month ago
Saint-Colomban	TV	2 months ago
Saint-Jérôme	Internet	2 months ago
Saint-Colomban	Internet	3 months ago
Saint-Jérôme	TV	4 months ago
Saint-Sauveur	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

• Vortex✏️ (@binaire101) reported 9 minutes ago from Sainte-Adèle, Québec

  Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

• SVeilleux... (@Sveilleux_CPP) reported 55 minutes ago from Prévost, Québec

  @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Sweetener753 (@Sweetener753) reported a minute ago

  @Videotron Fix your sh*t!

• Leon Sean (@ThisIsLeonSean) reported 2 minutes ago

  @Videotron We are already stuck home. Bad time for Helix to go down.

• Chuck from 🇨🇦 (@chuckfromcanada) reported 3 minutes ago

  @Videotron Where the hell is my TV service.

• Hugo Sham (@HugoSham) reported 3 minutes ago

  Seriously @Videotron ? Helix services down in westmount in a pandemic on new years eve and no one answering at technical support. Why do I pay for your services again?

• Marty the rock (@Martin94969570) reported 5 minutes ago

  @Videotron @FabyenVaillanc2 THATS a real customer service! @Videotron

• Ruth Fernandez (@FernandezInk) reported 5 minutes ago

  @Videotron @Do8qThi It’s still not working. Since 18h:46. 20 minutes and counting!

• KhârnTheBetrayer (@betrayer_kharn) reported 6 minutes ago

  @rebbford Ok so. I had to use a VPN to dodge the wacky ISP Videotron issues BUT. Holy. Sh*tf*ck. It was End Games levels of great. I want to do it again, pretty please it was so ******* good ;-; Thank you so much all of you for this

• 🇨🇦Bonjour-Ail 🇨🇦 (@ncolarusso) reported 7 minutes ago

  @Videotron Helix not working after the Alert

• Ruth Fernandez (@FernandezInk) reported 7 minutes ago

  @Videotron after emergency alert tv is not responding. Helix gives message:”This channel is temporarily unavailable. Error: XRe-03137. Please advise.

• kate18 (@kate18) reported 7 minutes ago

  @Videotron Helix shut down after that message….not fun!