Vidéotron Outage Report in Prévost, Laurentides, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Prévost, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Vidéotron
Vidéotron is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prévost, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Colomban and Saint-Jérôme.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Colomban |
TV | |
| Saint-Jérôme |
Internet | |
| Saint-Colomban |
Internet | |
| Saint-Jérôme |
TV | |
| Saint-Sauveur |
Internet | |
| Sainte-Anne-des-Plaines |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Prévost, Québec
Latest outage, problems and issue reports in Prévost and nearby locations:
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Vortex✏️
(@binaire101) reported
from
Sainte-Adèle, Québec
Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte
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SVeilleux...
(@Sveilleux_CPP) reported
from
Prévost, Québec
@Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Burke
(@Globegrowth) reported
@Videotron Any updates for Western NDG? Any timelines? Why not have an OUTAGE map like the Hydro Quebec app has. Phone, internet and cable is now like an essential utility!
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Montrealer80
(@OmarAbalkhail) reported
@HadiElBach58110 @Videotron Wow that’s crazy !!! They should give u the whole month free for such bad service
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Montrealer80
(@OmarAbalkhail) reported
@jwmann @Videotron lol I feel bad ! But I still complain haha
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Mario Romero
(@PeruFlashback) reported
@StuntmanStutzle @Videotron I called them and they told me that we can apply for a credit only if the service has been down for more than 48 hours. And the credit is not automatic, you have to call and ask for it. Incredible.
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Thanassis Veggos
(@TVeggos) reported
@Videotron Same business practices líke Hydro Incompetence. Why the heck I moved from Bell I don't know😞. I have VOIP with Primus so now I don't even have 911 service nevermind Internet.
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👽Alex (NOT ALICE)👽
(@purrrcell) reported
@Videotron j8p still down...
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Al
(@freefox76) reported
@Videotron 3 days without internet for virtually every Videotron customer, with only lies said to placate us is unacceptable. Get your **** together. Oh, and provide an honest update.
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Loki
(@BanksyCentral) reported
@Nadia12014717 @Videotron Because focus is on power, this issue got buried
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Loki
(@BanksyCentral) reported
@andreas_indro @tjroyce4 @Videotron Same here, wifi was working when power came back yesterday night, but it's not working today morning.
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Zip Cable Tray Systems Inc.
(@ZipCableTray) reported
@Videotron Our companies (Zip Cable Tray Systems) service address is 573 Avenue Delmar, Pointe-Claire, H9R 4A9. We have had no Internet since Thursday. When will it be restored please, because we have no phones as well (VOIP)?