Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Prévost, Laurentides, Québec 03/11/2026 23:00

March 11: Problems at Vidéotron

Vidéotron is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @fmesny @piantagrano @Videotron I had to step out but it was still down when i left like 10 minutes ago.

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @Videotron hey, is there an outage in Montreal right now?

  • ffocd Lidless Blender (@ffocd) reported

    @Videotron your internet service is down again. We were doing work catch-up from the hours we missed for a four hour block today. WTF?

  • Manzo27 Manzolini (@Manzo27) reported

    @Videotron you guys need to wake up. Your customer service is more terrible than the Buffalo Sabres..

  • _nkyt_ Ankit something (@_nkyt_) reported

    @Videotron policies are disclosed about helix while canceling the service not while starting the service, worst ever service

  • Raman78795574 Raman (@Raman78795574) reported

    @Videotron When we call them no body have the answer. Guys do you even have SLA??? . How are you surviving in this business ?? Is this how you treat your customers???. Who will compensate us for the work and $ we have lost just because of your system bug??? I NEED AN ANSWER

  • DrDevil87 DrDevil87 (@DrDevil87) reported

    @Silversnack @MarcPDumont @Videotron Same. My damn app on my phone / computer is ahead of the feed on my tv. Ridiculous.

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @Videotron is there an outage?

  • piantagrano piantagrano (@piantagrano) reported

    @AKOvO47 @fmesny @Videotron Its still down for me, since 2:30pm. Anyone get any updates?

  • BourdagesAndre André Bourdages (@BourdagesAndre) reported

    It is really frustrating! I am trying to use Notion yesterday. Always broken down! I live in Canada and am with Videotron. @NotionHQ