Vidéotron Outage Report in Prévost, Laurentides, Quebec

Problems in the last 24 hours in Prévost, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Prévost, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

City	Problem Type	Report Time
Saint-Jérôme	Wi-fi	19 days ago
Saint-Jérôme	Internet	4 months ago
Saint-Colomban	TV	5 months ago
Saint-Jérôme	Internet	6 months ago
Saint-Colomban	Internet	6 months ago
Saint-Jérôme	TV	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Quebec

Latest outage, problems and issue reports in Prévost and nearby locations:

• 
  Vortex✏️ (@binaire101) reported 22 minutes ago from Sainte-Adèle, Quebec

  Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

• 
  SVeilleux... (@Sveilleux_CPP) reported 25 minutes ago from Prévost, Quebec

  @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Real ones know (@MrWickDoe) reported 5 minutes ago

  @alexposadzki @globeandmail We all know Shaw has lied in the past and we all know how greedy and manipulative Rogers is. Videotron would relay heavily on Rogers for network support so Rogers would benefit by this also. Freedom has been left as sitting ducks when it comes to being competitive we see they are

• 
  alex g (@alex_goldrich) reported 11 minutes ago

  @Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?

• 
  Kalpana Patel (@kalpana03459096) reported 18 minutes ago

  @Videotron But customer service dosn’t open until 9am 🙃

• 
  Kas🗣 (@ayisyenkas) reported 18 minutes ago

  Spoke to supervisors who were extremely condescending. No one has provided any type of resolution. I started with 2 connections with you guys and now i’m done. Its ridiculous. @Videotron will be running to you guys, i need actual customer service.

• 
  Mouad Bouras (@Mouadbouras) reported 19 minutes ago

  @seancanlas @Bell switch to @Videotron, Bell is ****.

• 
  Nabila Oubouchou (@NabilaOubouchou) reported 19 minutes ago

  @Videotron what is this #helix system always down, i am frustrated to be charged after canceling my subscription and you call you are told that the #helix system is down we can do nothing

• 
  Marie - Girl Knows Tech (@girlknowstech) reported 24 minutes ago

  Am I the only one having issues with @Videotron and RDS? The broadcast of the Canada-Croatia match keeps stopping, getting black, slow FPS,...

• 
  🇨🇦 Sauron (@Nemesis4All) reported 24 minutes ago

  @Videotron Is the internet down? I’m barely getting any download speed.

• 
  🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported 25 minutes ago

  @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

• 
  Thomas (@donadeiThomas) reported 26 minutes ago

  If you’re with Ebox or Videotron, don’t panic, it’s not just you. Their support line seems to be down as well. Either it’s hosted on the same network, or it’s overloaded with calls. More information to come for sure. #InternetOutageMontreal