Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Prévost, Laurentides, Québec 12/20/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prévost, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme and Saint-Colomban.

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City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban Internet
CanadaSaint-Jérôme TV
CanadaSaint-Sauveur Internet

Community Discussion

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Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ubi_Frank Ubi Frank (@Ubi_Frank) reported

    Yo @Videotron I’m about to yeet your modem down the road how frigging hard is it to note down a new address? It’s the 4th technician you send to the old address. It’s the 15th technician we talk to this week. We’ve been on the phone for 15 hours this week for a simple change.

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron I already contacted your customer support, and they verified there is a big outage in my neighborhood. They also could not tell me when the problem would be resolved. Hours? Days? They had no ETA at all. That is unacceptable.

  • NickytaLeb NK Leb (@NickytaLeb) reported

    Videotron down for 3+ hours today. If there's no internet, then there's no one to complain that it's down.

  • amand_ina Amanda Di Marco (@amand_ina) reported

    @rachdibartolo @Videotron Mine is terrible.

  • seymourvajayjay Maffers (@seymourvajayjay) reported

    @koodo your customer service is garbage. 3 attempts to TALK to a CSR have failed. If the 4th fails, I will be speaking to a Videotron CSR

  • VeryScott Scott Troudt (@VeryScott) reported

    @iPhoneinCanada That’s ok! @Videotron will be that 4th player to force competition and lower prices. Bell sucks.

  • rachdibartolo Rachele DiBartolo (@rachdibartolo) reported

    @Videotron what is wrong with the internet? It is so terrible lately.

  • Ubi_Frank Ubi Frank (@Ubi_Frank) reported

    @Videotron So you can tell me to call customer service & have to repeat my claim for the 16th time? I want direct access to someone who knows what they're talking about and that I can call back without going through the crazy house that is your service center.

  • ceasestrife Katherine Seiler (@ceasestrife) reported

    @Videotron my internets been slow and choppy for the last few days. Is there something that can be done to fix it?

  • tom_pharma Tom_pharma 💉💉🌈 (@tom_pharma) reported

    Who should I trust ? @Videotron telling me that @koodo made incomplet phone number transfert or koodo saying I had never say yes to the text message to confirm I want to leave them... (but I did) 😒... Bad service when I speak to @koodo