Vidéotron Outage Report in Prévost, Laurentides, Quebec

Problems in the last 24 hours in Prévost, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Prévost, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

City	Problem Type	Report Time
Saint-Jérôme	Wi-fi	21 days ago
Saint-Jérôme	Internet	4 months ago
Saint-Colomban	TV	5 months ago
Saint-Jérôme	Internet	6 months ago
Saint-Colomban	Internet	6 months ago
Saint-Jérôme	TV	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Quebec

Latest outage, problems and issue reports in Prévost and nearby locations:

• 
  Vortex✏️ (@binaire101) reported 7 minutes ago from Sainte-Adèle, Quebec

  Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

• 
  SVeilleux... (@Sveilleux_CPP) reported 40 minutes ago from Prévost, Quebec

  @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wind (@w1nd_FPS) reported 7 minutes ago

  @Videotron Still down in H3W1E5.

• 
  Jeremy (@FeathyWap) reported 12 minutes ago

  @Videotron Bell never went out, we better be compensated

• 
  Andreas Indro (@andreas_indro) reported 13 minutes ago

  @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

• 
  YoungCanadian (@ygCAD) reported 13 minutes ago

  Just imagine losing 3 days of work on a pay because of @Videotron’s outage , you guys are ridiculous

• 
  Itsfizziks (@IFizziks) reported 15 minutes ago

  @Videotron My service keeps turning on and off every few hours is that normal?

• 
  Sterling Cohen (@sterling_cohen) reported 18 minutes ago

  @Videotron People with power outages running their generators still had internet and wifi your telling me with power back on you guys can’t fix your internet get good Vidéotron…..

• 
  Sterling Cohen (@sterling_cohen) reported 18 minutes ago

  @Videotron Bell is just superior clearly bell didn’t go out at all during the outage

• 
  Marc La Fontaine (@mac_lafon) reported 21 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  N (@malorian_arms) reported 24 minutes ago

  @JustafanYC @Videotron Fkk any idea if the situation any better in the area now?? Been out of the neighbourhood the whole day so idk wtf is going on 🥲

• 
  bruno gervasi (@bgervasi) reported 24 minutes ago

  One hour on chat on #videotron with no response from them. Awful , regardless of the storm, we they need find a way to communicate with their customers. It would reduce the stress on clients and staff