Vidéotron

Vidéotron Outage Report in Napierville, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Napierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Napierville, Montérégie, Québec 03/18/2026 10:05

March 18: Problems at Vidéotron

Vidéotron is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Napierville, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Mont-Saint-Grégoire.

Loading map, please wait...
City Problem Type Report Time
CanadaMont-Saint-Grégoire Internet
CanadaSaint-Jean-sur-Richelieu Total Blackout
CanadaSaint-Jean-sur-Richelieu Wi-fi
CanadaSaint-Jean-sur-Richelieu Internet
CanadaSaint-Michel Internet
CanadaMont-Saint-Grégoire Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Napierville, Québec

Latest outage, problems and issue reports in Napierville and nearby locations:

  • MomFluffy 🌷Fluffy Mom Masquée💋 (@MomFluffy) reported from Saint-Rémi, Québec

    @ChocoPoire @Videotron Enfaite, pour faire simple, Vidéotron et même Rogers font payer la facture, toujours un mois d'avance. C'est jamais un mois en arrière ( un mois d'utilisation). J'sais pas pour les autres compagnies, mais eux c'est comme ça.

  • mibel007 michel belleau (@mibel007) reported from Saint-Jean-sur-Richelieu, Québec

    @Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !

  • Handsome_W0lf Wolf Patrol 🐺 (@Handsome_W0lf) reported from Saint-Rémi, Québec

    Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Sluggy1x Sluggy1x (@Sluggy1x) reported

    @Videotron wtf is happening with your wifi connection We need 0 ping for fncs

  • lucckyvlogs lucckyvlogs (@lucckyvlogs) reported

    The customer service i received from @RogersHelps today, is exactly why i took 5 of my lines to videotron, unbelievable....so unfortunate that your agents don’t care anymore

  • ffocd Lidless Blender (@ffocd) reported

    @Videotron @douzepont I don’t think it’s an isolated issue

  • douzepont Alex D (@douzepont) reported

    @Videotron again your internet is down?? How many times does this have to happen during work hours?

  • louiscool34 Louis On GeForce NOW 😷🇨🇦 (@louiscool34) reported

    @GregRavengrave Yea videotron is fast but i never had cik cuz its garbage i recommend using videotron

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?

  • nkpj226 NKSingh (@nkpj226) reported

    Outage with @Videotron again???

  • myroneon Myron (@myroneon) reported

    @Videotron I just had the worst costumer service experience in my life. I was being extra respectful and cooperative. 2h38 mins on the line and still wasn't helped with. I have a pretty impatient and rude employee I'm talking to. Videotron Quebec I can't believe this

  • FournierChantal Chantal Fournier ⚜️🇨🇦 (@FournierChantal) reported

    @lesleychestrman @Bell Worst. Customer. Service. Ever. We were with Bell. I called to get info for my new iPhone. Kid you not. I spoke to 5 diff. people and got 5 diffe. info, everyone contradicting the info I had just received. I gave up and switched all our services to Videotron shortly after.

  • BeaucyFn beaucy (@BeaucyFn) reported

    I swear @Videotron have the worst WiFi of all time this legit greif my FNCS i think I will have to switch to @BellCentre