Vidéotron

Vidéotron Outage Report in Napierville, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Napierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Napierville, Montérégie, Québec 11/05/2025 14:55

November 05: Problems at Vidéotron

Vidéotron is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Napierville, Québec

Latest outage, problems and issue reports in Napierville and nearby locations:

  • MomFluffy 🌷Fluffy Mom Masquée💋 (@MomFluffy) reported from Saint-Rémi, Québec

    @ChocoPoire @Videotron Enfaite, pour faire simple, Vidéotron et même Rogers font payer la facture, toujours un mois d'avance. C'est jamais un mois en arrière ( un mois d'utilisation). J'sais pas pour les autres compagnies, mais eux c'est comme ça.

  • mibel007 michel belleau (@mibel007) reported from Saint-Jean-sur-Richelieu, Québec

    @Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !

  • Handsome_W0lf Wolf Patrol 🐺 (@Handsome_W0lf) reported from Saint-Rémi, Québec

    Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kosetsuart Kōsetsu (@kosetsuart) reported

    @Videotron You definitely have an outage in Montreal I haven’t been able to use my internet since 5:30

  • GUCFan Emmanuel Bergeron (@GUCFan) reported

    Videotron can you update the Illico EPG to reflect the changes to Teletoon and Cartoon Network? Really shouldn't have to use the Helix EPG to see what's coming up on Boomerang since Illico's EPG has not been updated with the new info's yet.

  • btaplatt Brian Platt (@btaplatt) reported

    More: ⁃a commitment to invest $5.5 billion dollars to expand 5g coverage and additional network services ⁃and a commitment to invest $1 billion to connect rural, remote and indigenous communities Penalties of up to $200 million on Videotron and $1 billion on Rogers

  • AlefYei Alef Yei (@AlefYei) reported

    @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

  • gaelnantel Gaël 🇨🇦🏳️‍🌈 (@gaelnantel) reported

    @MobileSyrup I’m with @Videotron on a win back plan, coverage is excellent and customer service is beyond reproach!

  • stacey_13 Stacey (@stacey_13) reported

    @Bell dont go with five, your fibe is the worst it goes down everyday plus it freezes , everyone i knwo that has videotron this does not happen

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Your customer care site is broken with a 500 error. I can't log in. @Videotron

  • CrazyDanmas Daniel Massicotte 🌎 (@CrazyDanmas) reported

    @Videotron I finally solved the problem of HELIX, all I needed was a hammer.

  • scorpiosteve Steve Williams #BLACKLIVESMATTER (@scorpiosteve) reported

    @Bell_Support as 50+ year Bell subscriber I am disappointed that your receivers no longer support Netflix. I called to upgrade to the new Box and was told I have to upgrade my PVR as well. $50. Shipping for each = $100 and I do the installation. @Videotron will perhaps be better

  • realjohnrambo Alex Markovic (@realjohnrambo) reported

    @Videotron I'll definitely reach out to your DM! And my bad, I should've been clearer. I'm in Montreal.