Vidéotron

Vidéotron Outage Report in Napierville, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Napierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Napierville, Montérégie, Québec 12/12/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Napierville, Québec

Latest outage, problems and issue reports in Napierville and nearby locations:

  • MomFluffy 🌷Fluffy Mom Masquée💋 (@MomFluffy) reported from Saint-Rémi, Québec

    @ChocoPoire @Videotron Enfaite, pour faire simple, Vidéotron et même Rogers font payer la facture, toujours un mois d'avance. C'est jamais un mois en arrière ( un mois d'utilisation). J'sais pas pour les autres compagnies, mais eux c'est comme ça.

  • Handsome_W0lf Wolf Patrol 🐺 (@Handsome_W0lf) reported from Saint-Rémi, Québec

    Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡

  • mibel007 michel belleau (@mibel007) reported from Saint-Jean-sur-Richelieu, Québec

    @Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • emcangel815 E Angel S (@emcangel815) reported

    @Videotron can you provide some update on service being down In DDO? Lots of home owners and business have no internet for about an hour now and we got no news. #ddo #videotron #technicalsupport

  • heliodanielb Helio Borges (@heliodanielb) reported

    @Videotron @diego_henao I’m experiencing the same problem in the same postal code

  • ananarchie dead inside ✌️ (@ananarchie) reported

    why does videotron's site have the worst UX

  • ganseybois gansey (@ganseybois) reported

    @Videotron Hi, is there a service disruption in Laval?

  • LP83697336 Larry (@LP83697336) reported

    @iamjohnpollock I just spent 29 minutes trying unsuccessfully (AGAIN) to get the garbage @tsn app to connect through garbage @videotron. Giving up. One less viewer for Dynamite this week. 😤

  • diego_henao Diego Henao (@diego_henao) reported

    @_shiiyaaa @fizz_ca @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐

  • diego_henao Diego Henao (@diego_henao) reported

    @heliodanielb @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐

  • passionthy Isa Tran (@passionthy) reported

    @Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?

  • HelenEleni Eleni Helen (@HelenEleni) reported

    Videotron / Rogers = worst internet company.

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @Videotron @Rami64N Why don't you announce that your service is down, instead of telling us to go to these links, and don't ask to send a message either, your answers are vague there as well.