Vidéotron

Vidéotron Outage Report in Napierville, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Napierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Napierville, Montérégie, Québec 12/16/2025 22:15

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Napierville, Québec

Latest outage, problems and issue reports in Napierville and nearby locations:

  • Handsome_W0lf Wolf Patrol 🐺 (@Handsome_W0lf) reported from Saint-Rémi, Québec

    Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡

  • mibel007 michel belleau (@mibel007) reported from Saint-Jean-sur-Richelieu, Québec

    @Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • macmedic13 Bill Christie (@macmedic13) reported

    @Videotron I’m shocked that in 2021 you do not have a status page or outage page? I’ve been in an outage since 11:50 and the only update is a restore time of 3:45?

  • MossieuGhislain Ghislain Bergevin (Gigilles) (@MossieuGhislain) reported

    @SailingOnSound @fizz_ca I have it for internet and am pleased with it. The modem-router they provide is a bit crap. Self-service works well and the perks/bonuses are nice. Any problems I have are the same as I had with my previous ISP and likely due to Videotron hardware

  • Faber4Real Todd Faber: Blocked by Scientology! (@Faber4Real) reported

    @AwesomeO8183 @pizzanachos69 MOVIE IDEA NUMBER 68482: Danny McBride is the new player/coach of the Bison de Québéc, a horrible team that is completely modeled on the @BuffaloSabres and plays at Centre Videotron. Major League meets Slap Shot Rated TV-MA

  • SebastienNadeau Sebastien Nadeau (@SebastienNadeau) reported

    @PMercier31 EBox is a provider like Videotron or Rogers. The Network portal asks your provider's credentials when you have a paid subscription. It merely acts as a auth process, like when you use your Facebook account to login to another website

  • kyleruggles Kyle Ruggles 🇨🇦 (@kyleruggles) reported

    @ThabusyBee @lewdog73 @DrJasonJohnson Depends, if I was on Rogers or Videotron which provides cable, I could get it possibly, but it's never really been a thing. Netflix I think was with bell a while back but... Again, count yourselves as lucky, we're one of the worst in the world for telecom to tell ya the truth.

  • jeffrey_grospe jeffrey Grospe (@jeffrey_grospe) reported

    @Videotron The internet is so slow today :( keep losing connection....

  • SportRage2021 🇨🇦Sports, Movies and Music for $400 🇨🇦 (@SportRage2021) reported

    Rogers telecommunications/Cable has purchased Shaw telecommunications/ Cable for $26 billion. Rogers also tried to take over Videotron and Cogeco but were denied. Rogers can kiss my ***. They push woke garbage diversity on everything they touch.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • CuervoenCanada CuervoenMontreal 🇦🇷🇨🇦 (@CuervoenCanada) reported

    @Videotron I have Helix since January. The noise from de modem is impossible to support. Videotron change the modem for a new one (same model) and it is noise as much as the first one.

  • MichAEL45533039 MichAEL (@MichAEL45533039) reported

    @Marnz555 Im with Videotron... my phone was acting up all day, my wife at work was fine, but started acting up here as well.. will need to wait for a update/fix....