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Vidéotron

Vidéotron Outage Report in Napierville, Montérégie, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Napierville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Napierville, Quebec

The most recent Vidéotron outage reports came from the following cities: Mont-Saint-Grégoire.

CityProblem TypeReport Time
Mont-Saint-Grégoire Internet 21 days ago
Saint-Jean-sur-Richelieu Total Blackout 9 months ago
Saint-Jean-sur-Richelieu Wi-fi 2 years ago
Saint-Jean-sur-Richelieu Internet 2 years ago
Saint-Michel Internet 3 years ago
Mont-Saint-Grégoire Internet 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Napierville, Quebec

Latest outage, problems and issue reports in Napierville and nearby locations:

  • MomFluffy
    🌷Fluffy Mom Masquée💋 (@MomFluffy) reported from Saint-Rémi, Quebec

    @ChocoPoire @Videotron Enfaite, pour faire simple, Vidéotron et même Rogers font payer la facture, toujours un mois d'avance. C'est jamais un mois en arrière ( un mois d'utilisation). J'sais pas pour les autres compagnies, mais eux c'est comme ça.

  • Handsome_W0lf
    Wolf Patrol 🐺 (@Handsome_W0lf) reported from Saint-Rémi, Quebec

    Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡

  • mibel007
    michel belleau (@mibel007) reported from Saint-Jean-sur-Richelieu, Quebec

    @Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MrWickDoe
    Real ones know (@MrWickDoe) reported

    @alexposadzki @globeandmail We all know Shaw has lied in the past and we all know how greedy and manipulative Rogers is. Videotron would relay heavily on Rogers for network support so Rogers would benefit by this also. Freedom has been left as sitting ducks when it comes to being competitive we see they are

  • alex_goldrich
    alex g (@alex_goldrich) reported

    @Videotron Helix outage in Cote St Paul area. Is this happening to anyone else?

  • kalpana03459096
    Kalpana Patel (@kalpana03459096) reported

    @Videotron But customer service dosn’t open until 9am 🙃

  • ayisyenkas
    Kas🗣 (@ayisyenkas) reported

    Spoke to supervisors who were extremely condescending. No one has provided any type of resolution. I started with 2 connections with you guys and now i’m done. Its ridiculous. @Videotron will be running to you guys, i need actual customer service.

  • Mouadbouras
    Mouad Bouras (@Mouadbouras) reported

    @seancanlas @Bell switch to @Videotron, Bell is ****.

  • NabilaOubouchou
    Nabila Oubouchou (@NabilaOubouchou) reported

    @Videotron what is this #helix system always down, i am frustrated to be charged after canceling my subscription and you call you are told that the #helix system is down we can do nothing

  • girlknowstech
    Marie - Girl Knows Tech (@girlknowstech) reported

    Am I the only one having issues with @Videotron and RDS? The broadcast of the Canada-Croatia match keeps stopping, getting black, slow FPS,...

  • Nemesis4All
    🇨🇦 Sauron (@Nemesis4All) reported

    @Videotron Is the internet down? I’m barely getting any download speed.

  • MontrealLFC
    🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

  • donadeiThomas
    Thomas (@donadeiThomas) reported

    If you’re with Ebox or Videotron, don’t panic, it’s not just you. Their support line seems to be down as well. Either it’s hosted on the same network, or it’s overloaded with calls. More information to come for sure. #InternetOutageMontreal