Vidéotron Outage Report in Napierville, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Napierville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Napierville, Québec
Latest outage, problems and issue reports in Napierville and nearby locations:
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michel belleau
(@mibel007) reported
from
Saint-Jean-sur-Richelieu, Québec
@Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !
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Wolf Patrol 🐺
(@Handsome_W0lf) reported
from
Saint-Rémi, Québec
Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mehrad Tajkarimi
(@mehrad_t) reported
@Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!
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Curtis
(@cuto8) reported
@reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. For Android, I can do it but it's a slow workaround.
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Mihyang༝༝
(@mignoneroy20) reported
@Videotron I've had issues with my Internet for the last few days, with ping spikes in games and dropped frames while streaming, but today everything keeps on cutting off completely between 30s and full on minutes, blinking orange, then green, even after restarting, help?
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sbg4evr
(@sbg4evr) reported
@Videotron Is this the reason why Helix was not working early today?
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Dr. Sam
(@DrSamTheDentist) reported
Day 6 of @Videotron’s outage in Ottawa South. No update on when service will return. Call to support suggested it may be a month. Proceed with caution when selecting a carrier when you live near the edge. Repairs are slooooooow.
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Nicolas
(@boudnic24) reported
Fix your **** @Videotron
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Curtis
(@cuto8) reported
@reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. Sure, it's a workaround but slow
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Johnny Barone 🇨🇦 🇺🇦
(@JohnnyBarone1) reported
@PierreLambertJr @Videotron did you since when it's down? I just found out a few minutes ago. Tried to open the TV and it's not working.
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Dr. Sam
(@DrSamTheDentist) reported
@cuto8 @Videotron We’re approaching one week of Vidoetron’s mobile data service outage in Ottawa South. No updates from Videotron. Support said it may take a month to resolve!
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Crystal
(@pixels_mom) reported
from
Lachute, Québec
@Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.