Vidéotron Outage Report in Napierville, Montérégie, Quebec

Problems in the last 24 hours in Napierville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Napierville, Quebec

The most recent Vidéotron outage reports came from the following cities: Mont-Saint-Grégoire.

City	Problem Type	Report Time
Mont-Saint-Grégoire	Internet	21 days ago
Saint-Jean-sur-Richelieu	Total Blackout	9 months ago
Saint-Jean-sur-Richelieu	Wi-fi	2 years ago
Saint-Jean-sur-Richelieu	Internet	2 years ago
Saint-Michel	Internet	3 years ago
Mont-Saint-Grégoire	Internet	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Napierville, Quebec

Latest outage, problems and issue reports in Napierville and nearby locations:

• 
  🌷Fluffy Mom Masquée💋 (@MomFluffy) reported 7 minutes ago from Saint-Rémi, Quebec

  @ChocoPoire @Videotron Enfaite, pour faire simple, Vidéotron et même Rogers font payer la facture, toujours un mois d'avance. C'est jamais un mois en arrière ( un mois d'utilisation). J'sais pas pour les autres compagnies, mais eux c'est comme ça.

• 
  michel belleau (@mibel007) reported 25 minutes ago from Saint-Jean-sur-Richelieu, Quebec

  @Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !

• 
  Wolf Patrol 🐺 (@Handsome_W0lf) reported 40 minutes ago from Saint-Rémi, Quebec

  Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fluxtrot (@fluxtrot) reported 11 seconds ago

  @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

• 
  Scale (@alliareault) reported 2 minutes ago

  @MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.

• 
  Crypta Sussurro (@VoxMysterii) reported 3 minutes ago

  @Videotron down for anybody else ?

• 
  Black Siri (@ToLoveShay) reported 4 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 4 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  Steve Faguy (@fagstein) reported 5 minutes ago

  4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.

• 
  Panda🌻 (@takarajewels) reported 5 minutes ago

  The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀

• 
  Amelie Leah (@melievisuals) reported 6 minutes ago

  @GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫

• 
  Francis Taquin (@FrancisTaquin1) reported 6 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Fluxtrot (@fluxtrot) reported 9 minutes ago

  @Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.