Vidéotron

Vidéotron Outage Report in Napierville, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Napierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Napierville, Montérégie, Québec 12/29/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Napierville, Québec

Latest outage, problems and issue reports in Napierville and nearby locations:

  • mibel007 michel belleau (@mibel007) reported from Saint-Jean-sur-Richelieu, Québec

    @Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !

  • Handsome_W0lf Wolf Patrol 🐺 (@Handsome_W0lf) reported from Saint-Rémi, Québec

    Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinGlinas1 Kevin Gélinas (@KevinGlinas1) reported

    @greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

  • Khalid_Montreal Khalid L., PhD (@Khalid_Montreal) reported

    Still no @videotron since Wednesday Manage to talk to someone from the technical support can’t confirm when the service will be back

  • Bselianakis Bobby Digital (@Bselianakis) reported

    @Videotron Timberlea Kirkland is still down. Is there an ETA as to when we will have internet access again?

  • kikerangel The Omega Man (@kikerangel) reported

    @Videotron No Internet in Côte-des-Neiges Victoria Av, we had Internet yesterday for like 8 hours and we are back to no service.

  • Xaina71 Xaina (@Xaina71) reported

    @Videotron No internet in Edouard Montpetit H3T 1K4 .. it was down at 4pm today

  • greynotgrey Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported

    @montrealmarc @Videotron It was going in and out until Wednesday evening when it cut out entirely, around the sane time all the big trees fell over on my block - I assume it was related.

  • Raysterz . (@Raysterz) reported

    @Videotron just lost service in Pierrefonds West, is there an outage ? Find it strange losing service at this moment in time when we had it up until now

  • sterling_cohen Sterling Cohen (@sterling_cohen) reported

    @Videotron Load of crap

  • Xaina71 Xaina (@Xaina71) reported

    @Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit