Vidéotron

Vidéotron Outage Report in Napierville, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Napierville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Napierville, Montérégie, Québec 05/31/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Napierville, Québec

Latest outage, problems and issue reports in Napierville and nearby locations:

  • mibel007 michel belleau (@mibel007) reported from Saint-Jean-sur-Richelieu, Québec

    @Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !

  • MomFluffy 🌷Fluffy Mom Masquée💋 (@MomFluffy) reported from Saint-Rémi, Québec

    @ChocoPoire @Videotron Enfaite, pour faire simple, Vidéotron et même Rogers font payer la facture, toujours un mois d'avance. C'est jamais un mois en arrière ( un mois d'utilisation). J'sais pas pour les autres compagnies, mais eux c'est comme ça.

  • Handsome_W0lf Wolf Patrol 🐺 (@Handsome_W0lf) reported from Saint-Rémi, Québec

    Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterMoltar Dan P. (@MasterMoltar) reported

    Funny Story : @Videotron, @rogers and @Xfinity use the same tv box. I have an error code that show up out of nowhere. Searched on the internet, can't find how to solve the problem. Maybe if you join your forces, you can solve the problem #fixRDK03117

  • BdgBill Christian Gunchurch (@BdgBill) reported

    I'm going to leave @Videotron after 20 years if their support in English doesn't improve. They don't seem to have any problem accepting my ***** Anglo money. I could at least get some audio prompts in English to setup my voicemail. #montreal

  • jeanmic52848063 jean-michel (@jeanmic52848063) reported

    @Videotron and once again helix is down :) how come videotron can give a sooooo bad service. A tech is supose to come for a outside the house problem. But NO ONE wants to give me a credit even tho my service don't work.

  • J88738850 J (@J88738850) reported

    @Bell @Videotron Called Bell to cancel services as we switched to Videotron (same service but for less). After refusing retention offers the agent hanged up on me. Bell would offer better service if agents didn't fear losing their jobs over statistics/retention objectives. 👎👎

  • fisha697 Matt Fish (@fisha697) reported

    Never use @bell Tech came 3 months ago to switch receivers, took the old one with him and now bell is charging me $800 for the receiver!!! Never again will I use this company. @videotron will be getting a new client today

  • Mariko_Sagari Mariko Sagari (@Mariko_Sagari) reported

    @Videotron I have done a manual transaction, from the automatic technic support on the paper I received. The money was sent from my credit card, proof on my bank account. But on my Customer Center it still says I have a 230$ Balance due. Should I think it's delay and trust or call for help?

  • jeanmic52848063 jean-michel (@jeanmic52848063) reported

    @Videotron helix is by far the worst tv/internet provider service i've used. I have problem for months now and they just keep saying everything if fine. Even tho i have proof that their network is very unstable, they keep telling me "nope, we don't see that". 400mbits plan,30irl!

  • didzej11 didzej (@didzej11) reported

    @ghislainedagena @Videotron Happy to cancel Videotron in 2020

  • Myriam_Neeme Myriam_Neeme (@Myriam_Neeme) reported

    @jeanmic52848063 @Videotron Star académie said that we can see the postsmortem with videotron but there is nothing. Videotron is bad

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron, what does "Managing your home network settings is now easier than ever" mean, because logging into two separate websites & downloading a phone app just to port forward is the exact opposite of the ease of just logging into a router on my desktop. Wtf is this nonsense