Vidéotron Outage Report in Napierville, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Napierville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Vidéotron
Vidéotron is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Napierville, Québec
Latest outage, problems and issue reports in Napierville and nearby locations:
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Wolf Patrol 🐺
(@Handsome_W0lf) reported
from
Saint-Rémi, Québec
Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡
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michel belleau
(@mibel007) reported
from
Saint-Jean-sur-Richelieu, Québec
@Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Living Dead Girl ☠
(@CynthiaBLack666) reported
@Videotron Is it fixed now ?? I missed my damn football game because of this 🙄 I don’t want to miss the habs loosing again tonight.
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TP Reseller
(@1Neveroutgunned) reported
@Videotron Thanks for the quick reply, apparently there's an outage in the area.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Nesta
(@nesta5_) reported
@zopdzn @Videotron i have problems with my connection
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron I have taken a vacation day to sit home and wait all frigging day , called you at 430 and you told me my equipement would be here within the hour...NOTHING. You are really making me want to cancel my tv,mobile and house service. #shitservice
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Kevin Filion
(@KevinFilion) reported
@Videotron service down?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Ted Harman
(@tedh13) reported
@Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?
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Ted Harman
(@tedh13) reported
@Videotron Service is back.
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...