Vidéotron Outage Report in Napierville, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Napierville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Napierville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Vidéotron
Vidéotron is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Napierville, Québec
Latest outage, problems and issue reports in Napierville and nearby locations:
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michel belleau (@mibel007) reported from Saint-Jean-sur-Richelieu, Québec
@Videotron mon fortat vien etre changé mais pas dans mon espace-client, ou il est le probleme , on vas encore payé du surplus pas fort !
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Wolf Patrol 🐺 (@Handsome_W0lf) reported from Saint-Rémi, Québec
Je suis pas expert en marketing mais je peux vous dire que ces pas en venant cogné chez moi à 8h le soir pour la 2fois en deux mois que vous allez m’avoir comme client @Videotron 😡
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Montreal Strobist (@MTLStrobist) reported
@videotron is there a outage in ahunstic/Cartierville? No internet, phone or tv 😣
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Quentin C (@CLARENNE_Q) reported
@Videotron @NuPays Same issue here with Helix !
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LandSa (@DJLandSa) reported
@Videotron Can we get a yes or no answer on whether there is an internet outage in the west island? I've been on hold with tech support for half an hour
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Trouffman (@Trouffman) reported
Tested already : - Modem rebooted - No extra router in between - Tested on multiple computers - All wired on Gbps network - Tested on @Videotron in the same city and no problem. Pleaase confirm there is no ITMP (Internet Traffic Management Policy) for wired internet.
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Cesar V. Martinez P. (@Cvmartinez1963) reported
@Videotron Videotron? ... in the networks they say that you give a bad service to the public ... Alo? Alo?
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NuPays (@NuPays) reported
@Videotron answer please. Internet is down in DDO?
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ThatMom (@ThatMom12129649) reported
@Videotron how can I get your cables removed from my property? I purchased a home in August 2020 and when I call your client service line they refused to do a service call because I never had your services. I want these cables off my property asap because of ongoing renovations.
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Aaron (@aaron70893) reported
@mannylakeshow96 @Videotron At least someone’s finally taking care of their network issues lmaooooo! 👏
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Alaa Dekhili (@alaa_dekhili) reported
@Videotron Internet is down in Pierrefonds, Montreal
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GroovyGrimm (@Grimcreeper134) reported
@Videotron an hour later after a restart and the internet is still absolute garbage. what the heck is going on