Vidéotron Outage Report in Saint-Rémi, Montérégie, Québec

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

Anyone else having @Videotron internet issues?

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

@MikeSidel @Videotron Sucks

@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

Fix this **** Now !! @Videotron #enjeuxmajeurs

@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

@Videotron Service internet.

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

Hm, Videotron Internet is unstable tonight...

@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

@Videotron I am using a @rogers network to tweet that I am having internet problems with my helix and phone. #videotron

@Videotron To anyone reading this: You can set your DNS server on your PC on through your router to 8.8.8.8 or 1.1.1.1, Videotron's DNS servers went down.

@Videotron Aw cute, can you please get your line back on so i can cancel my subscription 🥰

@Videotron My LTE service is also down but for some reason I can access Twitter. And Videotron CS and tech support numbers are also not working...

Hey @Videotron it's not like most people are working from home expecting to receive a service that we already overpay for... Get your service back up and issue some credits to the customers you gouge.

Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.

Yesterday TD had some issues with their direct deposit Today Videotron and Fizz is down.

@PLGilbertini If you're having problems with Videotron, its due to the DNS servers. Change your DNS settings to googles DNS 8.8.8.8 for primary 4.4.4.4 for secondary

**** videotron😤😤😤

Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4 #videotron