Vidéotron

Vidéotron Outage Report in Port Moody, British Columbia

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Port Moody, British Columbia 12/20/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Moody, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tuste69 Marvin Taylor-Ebanks (@tuste69) reported

    @Videotron aware you guys are working hard to resolve current outage issue but an update would be appreciated. Called this morning to have the CS rep say he had no idea and last update posted was 9pm yesterday evening.

  • segacs segacs (@segacs) reported

    Anyone else's @videotron just crash? Phone, cable, internet all just went down here. Middle of the workday, not ideal.

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron so technical support can't remove devices neither. Who's the genius that suggested this downgrade to your network to wait for the device to be disconnected before allowing it to be forgotten?

  • ChrisComeau Chris Comeau (@ChrisComeau) reported

    @fizz_ca @Videotron there seems to be an home internet outage in Cote-St-Luc (H4X1R1), any updates? Thanks.

  • latanante26 JR (@latanante26) reported

    @segacs @Videotron Not yet for me, but it’s been slow as hell for the past 5 minutes

  • bogiyah Bogiyah Basagita (@bogiyah) reported

    I don't know how it is in other countries, but I feel that #TikTok in #Indonesia is really terrible. Because Indonesian #TikTok is like CCTV in public spaces, whose footage is shown on videotron or megatron.   @Tawan_V

  • dsmandeep Canadian Desi (@dsmandeep) reported

    @segacs @Videotron Internet down J7V8B5. Can u confirm please

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!

  • cuto8 Curtis (@cuto8) reported

    @DrSamTheDentist @Videotron Ya, they told me the workaround is to drop it down to 3G/HSPA+. Still pretty inconvenient if we're paying for the service. Also it takes a while for the outgoing call to register.

  • Jessewhyte Jesse Whyte (@Jessewhyte) reported

    @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer