Vidéotron

Vidéotron Outage Report in Port Moody, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Port Moody, British Columbia 01/24/2026 14:40

January 24: Problems at Vidéotron

Vidéotron is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • devinbrodie25 devinbrodie25 🇨🇦 (@devinbrodie25) reported

    .@Videotron customer support is terrible.

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @muradhem @EvanLSolomon Rogers, Bell/Telus-Ericsson 5G gear, Videotron and Sasktel-Samsung 5G gear, Freedom was down to Ericsson or Nokia when sale stopped project, other providers use the big carriers. So who's left? private networks?

  • didzej11 didzej (@didzej11) reported

    @ghislainedagena @Videotron Happy to cancel Videotron in 2020

  • jeanmic52848063 jean-michel (@jeanmic52848063) reported

    @Videotron helix is by far the worst tv/internet provider service i've used. I have problem for months now and they just keep saying everything if fine. Even tho i have proof that their network is very unstable, they keep telling me "nope, we don't see that". 400mbits plan,30irl!

  • JudyAnjowski Judy (@JudyAnjowski) reported

    @Videotron is there an outage in Gatineau/Aylmer?

  • LeslieSpector7 Leslie Spector (@LeslieSpector7) reported

    @Videotron worst service. Waited all day for technician. Kept telling me I was next call. Nobody showed up. No wifi, No television, No telephone. Missed an entire day of work.

  • Emma95756653 RedBalloon (@Emma95756653) reported

    @Videotron your chat service is not answering me. My old sim card got deactivated. I inserted the new one your had sent me (even though I didn't want it but now that you killed my old one I guess I no choice) BUT I CAN'T ACTIVATE MY NEW SIM CARD BECAUSE I CAN'T MAKE PHONE CALLS.

  • M3rcyQc MercyQc (@M3rcyQc) reported

    Live is cancel ,am fighting with my internet and it running my game not gone live on this shity wifi at all anymore...**** you @Videotron 🤬🤬🤬it was fine before and now am droping packet all the time...

  • gbuena gino buena (@gbuena) reported

    @Videotron no internet service Montreal-east?

  • BeachFoamPop Beach Foam Pop / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @CTVLife has had an audio-video out of sync problem for weeks on @Videotron. They don't seem to know how to fix the problem. @Bell Can you help?