1. Home
  2. Companies
  3. Vidéotron
  4. Port Moody, British Columbia
Vidéotron

Vidéotron Outage Report in Port Moody, British Columbia

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Port Moody, British Columbia

The most recent Vidéotron outage reports came from the following cities: Burnaby.

CityProblem TypeReport Time
Burnaby Wi-fi 1 month ago
Burnaby Internet 10 months ago
Burnaby Internet 6 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • apukwa
    Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mollyangers_
    Molly🐝 (@mollyangers_) reported

    Ma tv a pas bugger d’la soiree... OD commence... a bug en tbk🙃🙃 @Videotron better fix this again plz

  • FerhanSiddique
    نا محرم (@FerhanSiddique) reported

    @Videotron All I wanted to upgrade my service to Helix $71 package

  • juliamariedurso
    Juliamariedurso (@juliamariedurso) reported

    @Videotron had a service tech here for #HELIX and still having issues...clearly an issue with the product?!?! #frustrated #wfhlife

  • SpartAthina
    Spartan Warrior (@SpartAthina) reported

    @Videotron do you support eSIM for mobile phones?

  • ebiss150
    Eric (@ebiss150) reported

    @Videotron very unsatisfied with service I've received. My plan includes a phone exchange every 2 years. But to get a new phone this time videotron wants to charge me an extra 5$ a month. Decided to keep my old phone. I'm already paying$150 for home phone, internet and cell.

  • Laogeodritt
    Marc-Alexandre Chan (@Laogeodritt) reported

    @Videotron Hi! Missed a call from 1-877-380-2611 saying a technician on their way. I am not a Videotron customer (or customer of a reseller) and did not have a tech scheduled. Was call legitimate? Should I take any further action to report a mistake (or scam call if applicable)?

  • marbou78
    Marco Boucher (@marbou78) reported

    @revtvcanada @ASCoC @Videotron No problem with other channels. Goes up to 2 weeks.

  • FerhanSiddique
    نا محرم (@FerhanSiddique) reported

    @Videotron Don't you guys have cross check for your lousy service, don't you monitor and control your CS performance

  • AnthonyIrwinLA
    Anthony F. Irwin (@AnthonyIrwinLA) reported

    @JacobRude I remember one nearby was called VIDEOTRON but the one in the opposite direction was called VIDEO STORE but when you walked in, you would never know which one you were inside

  • ebiss150
    Eric (@ebiss150) reported

    @Videotron Meanwhile, I'm paying extra for a phone plan that includes a phone that has been payed off for months now. Poor choices, I don't like iPhones, and the Samsung/Motorola are the size of tablets.