Vidéotron

Vidéotron Outage Report in Port Moody, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Port Moody, British Columbia 11/23/2025 09:00

November 23: Problems at Vidéotron

Vidéotron is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Moody, British Columbia

The most recent Vidéotron outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Port Moody, British Columbia

    @gregobr @Quebecor @Bell @TVASports If @CRTC doesn't slap them down hard, and fast, then they might as well give up regulating BDUs altogether. In Bell's position, I'd ask if it's okay to bootleg TVA Sports' signal from another BDU, or maybe even do it without asking. Perhaps with a Videotron box. ;)

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Foureyedhuman2 Foureyedhuman (@Foureyedhuman2) reported

    @ElephantStoneHQ @Videotron change up your dns to 8.8.8.8 and you'll be fine. i have the same problem.

  • JustMikeTwo Justin (@JustMikeTwo) reported

    @rawatrocks2008 @Videotron @Rogers Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4

  • ottcdrfurniture Janet (@ottcdrfurniture) reported

    @Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.

  • jessylavoie91 Jessy Lavoie (@jessylavoie91) reported

    @Videotron it`s a DNS issue. I change my router to look at google DNS instead of videotron DNS. Works for me now.

  • charbel18285494 charbel (@charbel18285494) reported

    @Videotron **** you and your shitty service you raise the ****** monthly bills for better service and your shitty ****** wifi doesn’t you know I’m to bell you ugly *****. **** VIDÉOTRON **** WHOEVER IS RESPONSIBLE **** YALL

  • rawatrocks2008 Rohit Rawat (@rawatrocks2008) reported

    @Videotron I am using a Rogers network to tell you that I am facing internet issues.

  • patloyer Patrick Loyer (@patloyer) reported

    @Videotron Even customer service phone number and tech support down

  • GadSaad Gad Saad (@GadSaad) reported

    Internet is down and I have Zoom office hours and a Zoom lecture to deliver. Well done @Videotron.

  • canadiancapers moki (@canadiancapers) reported

    @videotron what’s up with the major outage? Can’t get through. Can’t get work done. Not a happy camper. At all.

  • PeepeeP09727232 Peepee Poopoo (@PeepeeP09727232) reported

    @maelgraham @YanVxnom @Videotron Fizz is videotron bro. I'm on fizz and my internet is down