Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Prévost, Laurentides, Québec 01/16/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Prévost, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

Loading map, please wait...
City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban Internet
CanadaSaint-Jérôme TV
CanadaSaint-Sauveur Internet

Community Discussion

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Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Da_fredian Fred A (@Fred_Da_fredian) reported

    @Videotron hi! Any idea when will the service be back in Laval?

  • windfallapples windfall.apples (@windfallapples) reported

    On hold again and they still have this wild big-band achievement playing. There is a second song now too which is almost as good. Almost. Superb nonetheless~ Their billing systems are terrible and get changes wrong more often than not but I am not even angry. Classic Videotron.

  • allen_arany Allen Arany (@allen_arany) reported

    @Videotron I just got off the phone with one of the rudest agents. I was wanting to know why I was being charged when the phone line was in vacation mode. I spent 4 hours on the line to rectify a mistake that videotron admitted to making in Jan. Only to encounter a horrible experience now.

  • matrancer Mateus Ribeiro (@matrancer) reported

    @Videotron I was able to connect using my computer. I use Android 10, not sure if the problem was related to my OS. Maybe it is a hardware issue, I brought the phone from Brazil. Thanks anyway.

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron I realize it is bad to answer but when expecting important calls from docs etc without knowing the number its hard to...

  • mke1138 Mike (@mke1138) reported

    @zaheedonism @SaskTelSupport @Videotron Well there’s your problem, it’s not plugged in.

  • allanomfs Allan Lisbona (@allanomfs) reported

    @Videotron Too late! I will be switching to Bell who has much better customer service

  • SpeakingColors_ SpeakingColors (@SpeakingColors_) reported

    @Videotron Checking what? It's slow for everyone, I'm IT. I already checked, thanks. Just reporting the issue so you fix it. We should get credits for that, for everytime it is hyper slow or down which is way too often for the price we pay.

  • RealTreatTweets Treat Tweets (@RealTreatTweets) reported

    @ArizonaCoyotes Move to Quebec City. Videotron Centre holds 18,000 people. This is absolutely absurd. @NHL you cannot allow this ridiculous crap. #Nordiques

  • HelenEleni Helen Eleni (@HelenEleni) reported

    @NoLore @Videotron I dumped their *** months ago. Terrible internet, and customer service kept implying it was our fault. Totally confusing billing system too.