Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Prévost, Laurentides, Québec 01/10/2026 22:20

January 10: Problems at Vidéotron

Vidéotron is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Prévost, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

Loading map, please wait...
City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban Internet
CanadaSaint-Jérôme TV
CanadaSaint-Sauveur Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacob_Salloum Jacob Salloum (@Jacob_Salloum) reported

    @Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.

  • Shadow_Hy Laurent (@Shadow_Hy) reported

    @Z_E_R_C Never had problems with Videotron. Bell feels like a bundle of problems even if the deals are better. I've been with teksavvy that uses the same Videotron network and is cheaper. You could try that?

  • tweetygirlf1 Mamabear 2022 🙂 (@tweetygirlf1) reported

    @Videotron hi my mom is having issue with her Rai Italia the screen goes black and it takes awhile for it to come back. Is there a problem with the program?

  • malikilam_ Malik (@malikilam_) reported

    @benniboya_ @the_bluebottle @Videotron Same here, still down

  • OceanNoodle Leviathan (@OceanNoodle) reported

    @Videotron Just fix the issue. The problem is from you guys, clearly (as I'm not the only customer without internet).

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    Day 4 back with @Videotron . I should never have left you for Bell.But yesterday,half my channels were gone and I had to reboot the receiver and call Videotron,but they fixed it right away.

  • BillyCA82 🇨🇦 Brynn A 🇵🇭 (@BillyCA82) reported

    @Videotron is there something wrong with channel 791 MLB network? We've just had a black screen on there all day...

  • BillyCA82 🇨🇦 Brynn A 🇵🇭 (@BillyCA82) reported

    @Videotron Dont think its a terminal issue, we have 3, and the channel isnt working on any of them. Come to think of it, NBA network isn't working either, this definitely coming from you guys or the networks itself. Please verify on your end.

  • chanelchahine chαneℓ☽ (@chanelchahine) reported

    @Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.

  • Splash_InG TTD / Spladzø (@Splash_InG) reported

    @SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go