Vidéotron Outage Report in Prévost, Laurentides, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (18%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Prévost, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

City	Problem Type	Report Time
Saint-Jérôme	Wi-fi	12 days ago
Saint-Jérôme	Internet	3 months ago
Saint-Colomban	TV	4 months ago
Saint-Jérôme	Internet	5 months ago
Saint-Colomban	Internet	6 months ago
Saint-Jérôme	TV	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

• SVeilleux... (@Sveilleux_CPP) reported 2 minutes ago from Prévost, Québec

  @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

• Vortex✏️ (@binaire101) reported 33 minutes ago from Sainte-Adèle, Québec

  Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Stayana Regina (@thecaoyana) reported 3 minutes ago

  @Videotron What if lack of electricity was never a problem in an area? What would the reason be for the sudden interruption of your services in such area? Genuinely asking

• THESPORTSGUY (@IMFROMCANADAEH) reported 3 minutes ago

  @sterling_cohen @Videotron I got a response back and the cause for my outage is because their “infrastructure” does not have power. Hydro Quebec is saying it could take till Monday to restore all power so I am not holding my breath.

• Priesh Mistry (@TheMistryUK) reported 4 minutes ago from Dorval, Québec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• IVAN? (29-32-13) 🐝🇨🇦🇨🇱 (@Manic_Madman) reported 5 minutes ago

  Hey @Videotron I've been on the line with you guys for about 25 minutes and none of y'all are answering. I've got some connectivity issues going on right now. What gives?

• Sahar - زن زندگی آزادی #MahsaAmini (@Saharharhar) reported 7 minutes ago

  @ManicinBadlands @Videotron Me tooooo 😭 I'm stuck at home with a sprained ankle/crutches, so this really sucks :(

• Nezzy (@CatIs4Fyte) reported 7 minutes ago

  @Videotron Have had power for 30 hours and no ******* internet, I’m pretty sure you’re just making up numbers. 60%? Literally not one of the people i know has your **** tier service back.

• Andreas Indro (@andreas_indro) reported 13 minutes ago

  @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

• MIKAËL (@MSQUARED2_M2) reported 16 minutes ago

  @Videotron Still no phone & internet in the Montérégie… Any ETA as to when full service will be restored? Thank you

• Athena 🇨🇦 (@tinsbabe) reported 18 minutes ago

  My mom has power. However her building uses @Videotron for the entrance buzzer system & her phone, internet & cable. The whole system has been down since Wednesday and we can't get in touch with her unless we drive over. She's 85 and alone like most of the people in her building

• N (@malorian_arms) reported 19 minutes ago

  @JustafanYC @Videotron Fkk any idea if the situation any better in the area now?? Been out of the neighbourhood the whole day so idk wtf is going on 🥲