Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Prévost, Laurentides, Québec 01/04/2026 20:40

January 04: Problems at Vidéotron

Vidéotron is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Prévost, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

Loading map, please wait...
City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban Internet
CanadaSaint-Jérôme TV
CanadaSaint-Sauveur Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • savage_sultin Tim moe ⚡️🦈 (@savage_sultin) reported

    @PHNX_Coyotes Embarrassing is an understatement. The Videotron Centre has lots of space @AZCoyotesPR the @NHL would never allow this in Canada especially if it was one of the poorest teams

  • CathySt35873400 Cathy Stone.No dms please! (@CathySt35873400) reported

    Mr Champagne. Videotron does not have nationwide coverage re. Is the transfer to Videotron of Shaw now going to allow Videotron full service across Canada?

  • HurzMd Popper (@HurzMd) reported

    Is @Videotron down in the St Henri area? I've been waiting for an hour and is still out of service

  • YanniCrypto ♟YANNI 👽 (@YanniCrypto) reported

    @MetaLemonTweet @Tripp_inVeve @ChrisCoffeeEth Fair enough. I see. Your ms speed actually is bad and you still managed to get one. 👏🏼I just came back to Canada and I’m debating which internet provider to get. Do you have any to recommend as the best speed wise? I was thinking to go with videotron

  • Milnoc François Caron 🇨🇦 (💉x4) (@Milnoc) reported

    @BenKlass @Videotron @TekSavvyBuzz I miss Australia's $40 per month 15 GB 4G service.

  • PotemaQuest Potéma (Yule love my festive display name pun) (@PotemaQuest) reported

    @Videotron myself and my neighbor seem to both have no Internet coming through our routers, is there an outage in the mont Royal/rosemont area?

  • dandycanada Dan Separation Anxiety Jette (@dandycanada) reported

    It’s now done, the @Videotron landline account is closed. It’s going to be a lot of work to notify schools, work, doctors, offices, and God knows who else, but I could no longer trust this service.

  • CathySt35873400 Cathy Stone.No dms please! (@CathySt35873400) reported

    I know this for fact as I was back & forth MTL Vancouver for 3 years. Told by Videotron cell service not available all parts of Vancouver, so I went with Bell

  • korea_suicide biracial waluigi (@korea_suicide) reported

    @tummiscrtchbeat You using cable internet? Looks like Videotron and any third parties using their lines is down rn

  • strutswell Nick Hatswell (@strutswell) reported

    @Mae149 @Videotron I am incredibly interested to learn more about not using DNS resolution I thought it was a requirement for ipv6. Is there some other service discovery you are using?