Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Prévost, Laurentides, Québec 01/25/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Prévost, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

Loading map, please wait...
City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban Internet
CanadaSaint-Jérôme TV
CanadaSaint-Sauveur Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Brett_W_Walter Citizen I (@Brett_W_Walter) reported

    @Videotron I have no internet in Cote des neige non of my devices will connect it say connected/no internet??? The CS phone line is not working either, it is always busy??

  • darryllevine Darryl Levine (@darryllevine) reported

    @Videotron Do you have an update on Internet disruption today, Feb 12? Seems to be a widespread outage.

  • VicFrancalancia V (@VicFrancalancia) reported

    @Videotron what’s happening with the internet connection?! We’re all experiencing issues

  • scofield_alex Mister Man (@scofield_alex) reported

    Is #Helix down? @Videotron

  • YogiBear1286 YogiBear (@YogiBear1286) reported

    @Videotron internet been down for a while.. unable to reach your tech support as number is dead and customer service same.. how am I supposed to work from home? Maybe @Bell could help me out.

  • Ash___Tray Ash (@Ash___Tray) reported

    @rmitchello @Videotron Their call center is down as well

  • pzeeman Paul Zeeman (@pzeeman) reported

    @Videotron Are you aware of any internet service outage in the Gatineau area? I confirmed that it’s not just my residence experiencing issues.

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @ElephantStoneHQ @Videotron Even tried calling them and it’s not working ... wtf is happening

  • fake_gatsby The Fake Gatsby (@fake_gatsby) reported

    @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

  • ItalStallion14 Mark Campellone (@ItalStallion14) reported

    @Videotron no internet. I think all systems are down