Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Prévost, Laurentides, Québec 02/05/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Prévost, Québec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • myamoonbaby ☽ муα мσση ☾ (@myamoonbaby) reported

    @fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.

  • chanelchahine chαneℓ☽ (@chanelchahine) reported

    @Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.

  • nbaconmk Nicole Bacon (@nbaconmk) reported

    @Videotron are there any outages today? Having issues with my Fizz account

  • Milnoc François Caron 🇨🇦 (💉x4) (@Milnoc) reported

    Hey @fanCRTCProfling, do you remember when my phone picked up a US cell signal while I was in Brockville last month? I just got the bill from @videotron. No extra charges. Will see what happens next month.

  • dream20232 dream2023 (@dream20232) reported

    @Videotron @videotron are you aware of what is going in iran . all mobile operators in canada have provided free calls service for calls to iran as the intetnet is cutt off . you know all operators in canada exept videotron . i have called made complain and until now no news from your side

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).

  • jodyheavener Jody (@jodyheavener) reported

    @Videotron I have Helix hardware that I own but cannot use as I’m moving out of your service area - do you want it back?

  • KristianKahn Kristian Kahn (@KristianKahn) reported

    @Videotron you twice my account twice 133$ and refuse to pay it back. Been dealing with this for months. Everyone: stay away. Worst customer service ever!

  • KristianKahn Kristian Kahn (@KristianKahn) reported

    @Videotron charged my account twice for a 130$ payment and refuses to pay back the double charge. Been dealing with them for months. Stay away. Worst customer service ever.

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    "Videotron has proven to be the most successful regional wireless operator in Canada with full and deep-pocketed financial support from its parent" "vast majority of Freedom’s subscribers and Shaw’s overall subscribers are in Ontario where Shaw has no wireline operations"