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Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Quebec

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Prévost, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Prévost, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

CityProblem TypeReport Time
Saint-Jérôme Wi-fi 17 days ago
Saint-Jérôme Internet 4 months ago
Saint-Colomban TV 5 months ago
Saint-Jérôme Internet 6 months ago
Saint-Colomban Internet 6 months ago
Saint-Jérôme TV 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Quebec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • binaire101
    Vortex✏️ (@binaire101) reported from Sainte-Adèle, Quebec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

  • Sveilleux_CPP
    SVeilleux... (@Sveilleux_CPP) reported from Prévost, Quebec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • steep_deeped
    Powder Pete 🎿 (@steep_deeped) reported

    @CameronC11 @Videotron We will never get a answer.

  • Patrick_Thi
    Patrick Thibodeau (@Patrick_Thi) reported

    @danmac40 @Videotron Blame Legault with his stupid curfew .. Videotron is not responsible ll

  • _sggxo
    shamylah.💋 (@_sggxo) reported

    @Videotron It’s not working!!!!

  • CameronC11
    Cameron (@CameronC11) reported

    @Videotron How does the curfew alert affect the helix service I pay for?

  • LoveThePlateau
    Marion Bialek (@LoveThePlateau) reported

    @Videotron Works! Finally!! Was a very disturbing experience. We are all already stressed and confined. Losing TV service on the 31 December is simply unacceptable.

  • Torkizoid
    A concerned human (@Torkizoid) reported

    @Videotron Nothing f’in works… and your technical support number does not work as well ….

  • Deanna30020501
    Deanna (@Deanna30020501) reported

    @Videotron Tried and still not working

  • KevinTh79328517
    Kevin Thomson (@KevinTh79328517) reported

    @pimart206 @Videotron Seriously? Most of the updates have been in French. Got issues?

  • nhabib505
    Nabil (@nhabib505) reported

    @Videotron Doesn't work... Maybe kicking the box like old time.... Common... Some clarity is needed here🤔🤔🤔

  • kamitsis_leon
    Leon Kamitsis (@kamitsis_leon) reported

    @Videotron It's not working 😢