1. Home
  2. Companies
  3. Vidéotron
  4. Prévost, Quebec
Vidéotron

Vidéotron Outage Report in Prévost, Laurentides, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Prévost, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Prévost, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Prévost, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

CityProblem TypeReport Time
Saint-Jérôme Wi-fi 19 days ago
Saint-Jérôme Internet 4 months ago
Saint-Colomban TV 5 months ago
Saint-Jérôme Internet 6 months ago
Saint-Colomban Internet 6 months ago
Saint-Jérôme TV 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Prévost, Quebec

Latest outage, problems and issue reports in Prévost and nearby locations:

  • Sveilleux_CPP
    SVeilleux... (@Sveilleux_CPP) reported from Prévost, Quebec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

  • binaire101
    Vortex✏️ (@binaire101) reported from Sainte-Adèle, Quebec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MondeMicro
    MicroMonde (@MondeMicro) reported

    @GoyerMel @OdyseeTeam @Videotron Solution VPN

  • jacktodd46
    Jack Todd (@jacktodd46) reported

    @rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.

  • The_Rebel_Heart
    Rebel Heart (@The_Rebel_Heart) reported

    @Videotron We've been having major issues with our internet all weekend. Any update as to when that'll be repaired? Thanks

  • Guialajr
    Jean Roger Guiala (@Guialajr) reported

    @Videotron I'm an helix user and I have some difficulties accessing internet today , already rebooted the router twice , is there an ongoing issue ?

  • jacktodd46
    Jack Todd (@jacktodd46) reported

    @SandraFalcone I know that and I've had my issues with Videotron also. But they don't behave in quite the same brutal fashion as Bell. What they have done to CJAD is unacceptable. In effect, Bell is waging war on a Montreal institution.

  • TripleX137
    Danny 🇨🇦 (@TripleX137) reported

    Not impressed with Videotron...since high school they’ve been collecting by credit card my payments. Not a single missed payment. I cancel my plan by another provider. They send the last bill to my last address...then a few months later a collection agency calls me...wtf!?! Mf...

  • browncoat
    Mike (@browncoat) reported

    @zaheedonism @Videotron 400/50 for the whole home. I’ve got most stuff hooked up via hardwire (thank goodness for MoCA adapters!) but even then our Sunday night speeds have always been horrid.

  • Meghann_88
    Meghann C (@Meghann_88) reported

    @Videotron we keep deleting shows from our pvr and then they come back as not deleted. We cannot clear the space in our pvr. How can we fix this?

  • Karen__Ess
    Karen__Ess (@Karen__Ess) reported

    @jacktodd46 I gave up on @Videotron a long time ago. On Demand content is important to me because I binge watch and Videotron offers almost no Anglo content compared with Bell. Less expensive also. Plus there is the PKP issue....

  • FlightyMimi
    Mimi D (@FlightyMimi) reported

    @jacktodd46 The problem is that Videotron is just as horrible a company.