Vidéotron

Vidéotron Outage Report in Rigaud, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rigaud, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rigaud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rigaud, Montérégie, Québec 01/12/2026 04:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Rigaud, Québec

Latest outage, problems and issue reports in Rigaud and nearby locations:

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Errorist66 stephane harnois (@Errorist66) reported

    internet down? but i can ping 1.1.1.1 so it’s only the DNS from #videotron. so change the adaptor settings for you network card and add 1.1.1.1 to the list of DNS

  • GatorrGG GatorrGG #BHRC⚪️ (@GatorrGG) reported

    @Videotron you guys are the worst

  • jnreyt Jean-Nicolas Reyt, PhD (@jnreyt) reported

    @Davesdere @Videotron Exactly my issue. I am starting to regret switching to Helix.

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    @Mrc010203 @StephyVicente @Videotron Down in Gatineau too. Phone line to customer service says customer you are retrying to reach does not exist. Ooh boy

  • yarvinator Ken Shields (@yarvinator) reported

    @Videotron If you know how to change your DNS settings on your PC or router, change it to use 8.8.8.8 for now. DNS services are down... not the internet

  • estebanitos7 Esteツ (@estebanitos7) reported

    @videotron is my internet weak, le are you having issues in Quebec?

  • LVBirdsong L. V. Birdsong (they/them) (@LVBirdsong) reported

    @Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.

  • NakedRaptor Nico (@NakedRaptor) reported

    @Videotron i swear ive been complaining about you more often this year than the number of times ive used youre internet drop one more time, PLEASE, so i can fkn go to another service already

  • Perrier40579754 Perrier (@Perrier40579754) reported

    @Davesdere @Videotron Same, I have 2 quizzes this afternoon, I have missed the first one just now, I hope it will be fixed before 3 or else Im in deep ****

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @fagstein @Videotron Is it even their servers or are they now DDoSing someone else’s poor server?