Vidéotron

Vidéotron Outage Report in Rigaud, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rigaud, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rigaud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Rigaud, Montérégie, Québec 02/20/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Rigaud, Québec

Latest outage, problems and issue reports in Rigaud and nearby locations:

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LoganCDN Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • Gapaxevotich Sora Murasaki (@Gapaxevotich) reported

    @Videotron is the network down or is it my modem?

  • Eric83722680 Eric (@Eric83722680) reported

    @fizz_ca Am I the only one with internet problems? Intermittent internet outages in the last weeks. Constant rebooting of my modem. Specially bad today. Lost my whole day of work. Is this a Fizz problem or is it a problem with @Videotron infrastructure?

  • Nemachocolat368 Homie in Chief (@Nemachocolat368) reported

    @Videotron I dnt think I have the energy to walk anyone through my issue for 10000 times. Still on the phone (for more than an 1h now)issue still not solved. Second time Im calling for this, you would think that it would help. Im too upset to be nice anyways thats how great your services R

  • rturchyniak Ron Turchyniak (@rturchyniak) reported

    @fizz_ca I need help, Videotron cable was never properly burried and it needs repair as it is cut.

  • mac_justin Justin McKenzie (@mac_justin) reported

    @darrenscrimes @ComputerChick0 I love the bit where he says he is a phone repair expert and can be trusted, also there are no 5G networks in Canada, I think Rogers Wireless, Bell Mobility, Telus Mobility and Videotron might disagree. He is not going to repair any phone of mine, he is an idiot.

  • cynicalwytch audrey em 🍄 (@cynicalwytch) reported

    trying to return a piece of hardware to @Videotron after an accidental double purchase has required 2 visits to a store, 3 phone calls to customer service and a confused technician sent to our home to pick up the item. why’d you have to go and make things so complicated?

  • citykidbreezy1 💰 ฿ ☈ € € ☡ ¥ヅ (@citykidbreezy1) reported

    Mannn **** @Bell @Videotron is 10000x Better

  • cuto8 Curtis (@cuto8) reported

    @Videotron any line of sight as to when eSIM support will be added? Would like to make use of the #eSIM functionality on our #iPhone12Pro @Apple

  • fastpuppy FastPuppy (@fastpuppy) reported

    @videotron is #slow again/still I really wish they’d put a damn reset button on the front of their modems.