Vidéotron Outage Report in Mirabel, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Mirabel, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mirabel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (19%)
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TV (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mirabel, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Jérôme and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Mirabel, Québec
Latest outage, problems and issue reports in Mirabel and nearby locations:
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Schwartz
(@pss999) reported
@JeanSeb84085073 @Videotron Yep, I’m also H8T and also down this morning after having it back all day yesterday 🙄
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Tanya
(@tanyatastic) reported
@Videotron In Lasalle still don’t have internet and yet my brother who lives less than a km away got it back no problem, disappointing
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mabis - 🐳 spoutible.com🇭🇹🇨🇦
(@HMALDprayers) reported
@Videotron The lies are worst!
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I'm just here for the insults.
(@bramhabs98) reported
@Videotron Mine came back, went down and just came back but I can't access any of my tv channels, says I'm not subscribed.
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Sahar - زن زندگی آزادی #MahsaAmini
(@Saharharhar) reported
@Videotron NDG, H4A, Helix internet went down Wednesday 11:45PM (no power outage) and has been down ever since. Just in time for my long weekend when I'm stuck @ home with a sprained ankle on crutches. Thanks a lot. 90%? Literally everyone I know who's w/you guys is without wifi
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bernard wolf
(@bernardwolf) reported
@AzemOfLight @Videotron Wtf does being a boomer have to do with it, jerk!
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Ricardo Alonso
(@richblackhat) reported
@Videotron h3n 2n2 no fizz internet service here, please help
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Yohane
(@YohaneVC) reported
@Videotron still down H4P
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sam
(@txorontxo) reported
@videotron you guys are ridiculous. not even able to refund me my exceed data usage because my wifi is with Fizz (literally your subcontractor with the same owner..). Your customer representatives are literal robots with no empathy whatsoever (1/?) #Videotron #Montreal #qcpol
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Deb White
(@debbieabo) reported
What’s happening with @Videotron & @fizz_ca? Finally got wifi back yesterday for a couple of hours only to have it off again. Funny they seem to be the only provider with a problem