Vidéotron Outage Report in Mirabel, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Mirabel, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mirabel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mirabel, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Mirabel, Québec
Latest outage, problems and issue reports in Mirabel and nearby locations:
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Cee (@CeeFor) reported from Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Amanda (@wild_one1998) reported from Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
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🧐 (@togobap) reported from Mirabel, Québec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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jyseerys (@jayseereyes) reported from Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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jyseerys (@jayseereyes) reported from Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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David MacIntyre (@dave_mac609) reported from Montréal, Québec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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courtney (@conicoletti) reported from Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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Ahsan. (@Iqballer69) reported from Montréal, Québec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Hugo Mendes (@hmendes00) reported
Bottom Line: We will also change internet provider. Thanks for the worst service ever @Videotron. (Last tweet)
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JJTheJetPlane (@JJTheJetPlaneP1) reported
@saschasegan Great map. Do you think Videotron/Quebecor will have the capital to support more expansion of Freedom? One of the things I was hoping to see was the completion of the London/Windsor Corridor on FM.
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Saleem 🇨🇦🇵🇰 (@Saliqbal2016) reported
@Mikeggibbs Ditching Bell Media, going over to Videotron. Can't support such organization by paying for their services.
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Jean-François Gagné (@jfg956) reported
I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]
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Etienne CS (@EtiDaFwEaK) reported
@RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(
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ThatMainframeDude (@TheNeilHaley) reported
@Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.
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GO Lit (@go_literary) reported
@Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService
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Jesse Arcouette (@jesse_arcouette) reported
@Videotron why is my internet not working all of the sudden? help
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dSeb | vNodes Validators | Sifchain DAO Council (@vNodesV) reported
@Videotron Bonjour! Can you confirm service outage in the ste-therese/boisbriand area and a ETA on service fix please.
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AyeTee Su Portsu (@APortsu) reported
@Videotron Just meant to thank you for the rapid restore flow you got with your techs going all hands on desk to fix these. We had one in Sherbrooke last week. I was in the middle of a DR SQL recovery playbook while it shut down. You resolving the matter within 15mins saved our team a lot.