Vidéotron

Vidéotron Outage Report in Saguenay, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saguenay, Québec 02/18/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saguenay, Québec

Latest outage, problems and issue reports in Saguenay and nearby locations:

  • kurozaki974 Gaara (@kurozaki974) reported from Saguenay, Québec

    @Videotron Impossible de vous contactez en message privée :/

  • MaximusTremblay Maxime Tremblay (@MaximusTremblay) reported from Saguenay, Québec

    @Videotron @NanukTooktoo C'est du service ça!

  • thibeaultj Jonathan Thibeault (@thibeaultj) reported from Saguenay, Québec

    Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fagstein Steve Faguy (@fagstein) reported

    Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

  • btaplatt Brian Platt (@btaplatt) reported

    More: ⁃a commitment to invest $5.5 billion dollars to expand 5g coverage and additional network services ⁃and a commitment to invest $1 billion to connect rural, remote and indigenous communities Penalties of up to $200 million on Videotron and $1 billion on Rogers

  • jonathanallard Jonathan Allard (@jonathanallard) reported

    We've been down today since around 13:30 (2h ago), still nothing @Videotron @TekSavvyNetwork

  • AlefYei Alef Yei (@AlefYei) reported

    @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron so after speaking with tech support, still no help. I’m priority to get service back but its been 3 days. Can I assume this month will be free??

  • MannyTerrebonne COLDBLUE (@MannyTerrebonne) reported

    @MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?

  • brianpa65577962 brianpartridge555 (@brianpa65577962) reported

    @Vono13 @CP24 Not true at all. In Montreal, Rogers, Telus, Videotron and Bell worked together to install the network, at NO COST, to the City. It doesn't make them any more profits. BAI however wants to use our data to push ads to us, so they can make money.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @Videotron Thanks but this needs to go to customer loyalty or whatever the next step is. Or even the CCTS. I’m out $700.

  • fagstein Steve Faguy (@fagstein) reported

    As part of the agreement, Videotron/Quebecor must: - Keep Freedom Mobile's pricing, and offer 10% more data, for 5 years - Offer Freedom pricing at "similar" rates to Videotron's offer in Quebec - Extend service to Manitoba (via MVNO) within 3 years, at prices similar to Quebec

  • kosetsuart Kōsetsu (@kosetsuart) reported

    @Videotron You definitely have an outage in Montreal I haven’t been able to use my internet since 5:30