Vidéotron Outage Report in Saguenay, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saguenay, Québec 05/25/2024 21:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (5%)

    TV (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saguenay, Québec

Latest outage, problems and issue reports in Saguenay and nearby locations:

  • thibeaultj Jonathan Thibeault (@thibeaultj) reported from Saguenay, Québec

    Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

  • kurozaki974 Gaara (@kurozaki974) reported from Saguenay, Québec

    @Videotron Impossible de vous contactez en message privée :/

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • yuvn6711 yu hang (@yuvn6711) reported

    @TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.

  • SammyandLucky Casey & Lucky Kovacs (@SammyandLucky) reported

    @Videotron Unbelievable.again and again my invoice is wrong. Now I have to waste time by calling and arguing with customer service about the salesman who sold me the service and the fact that I was overcharged on my bill...AGAIN. 3 months straight #videotron #fedup

  • DallanInvictus Chigbo Ikejiani (@DallanInvictus) reported

    @reneeyoxon Fizz is a Videotron flanker brand so they use the same networks - not sure the latter would be any more reliable if you're having trouble with the former?

  • girlknowstech Marie - Girl Knows Tech (@girlknowstech) reported

    Am I the only one having issues with @Videotron and RDS? The broadcast of the Canada-Croatia match keeps stopping, getting black, slow FPS,...

  • casaraku r kenedi (@casaraku) reported

    @Videotron By then the issue will be solved. Not. Just like Ukraine.

  • MatthewSBritton Matt Britton 13-11-2 (@MatthewSBritton) reported

    @manofbird I was on the phone with Videotron. Got a "Don't worry about it bro, it happens" when I was forced to make a payment arrangement. Bro? I guess times have changed. Im used to hearing a more "I dont give a **** about your problems" tone from them.

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron Thank you for the quick response. Looks like I have to call customer service and change my channe line up.

  • boileaupa Phil Boileau (@boileaupa) reported

    @nspector4 Yeah he got some bandwidth for cheap for Videotron across Canada. Something to exchange or sell down the road maybe.

  • reneeyoxon René Yoxon (they/them) ♿️ (@reneeyoxon) reported

    @DallanInvictus This is what I thought! And why I'm hesitant to switch. But at least Videotron has a customer service department, whereas I can only communicate with Fizz via twitter DMs. I dunno!

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron But customer service dosn’t open until 9am 🙃