Vidéotron outages and service status in Saguenay, Quebec

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Saguenay, Quebec

Latest outage, problems and issue reports in Saguenay and nearby locations:

• 
  Jonathan Thibeault (@thibeaultj) reported 2 minutes ago from Saguenay, Quebec

  Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

• 
  Maxime Tremblay (@MaximusTremblay) reported 2 minutes ago from Saguenay, Quebec

  @Videotron @NanukTooktoo C'est du service ça!

• 
  Gaara (@kurozaki974) reported 57 minutes ago from Saguenay, Quebec

  @Videotron Impossible de vous contactez en message privée :/

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Meloche (@johnmeloche) reported 2 minutes ago

  @Videotron you guys having issues?

• 
  Geeno (@Geeno262) reported 2 minutes ago

  @AmazingZoltan try videotron i found i get great customer service

• 
  Scale (@alliareault) reported 5 minutes ago

  My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.

• 
  Jeanmat (@Jeanmat_) reported 6 minutes ago

  And it doesn't just kill it for the device, but for the entire network. **** is dumb. Maybe I'll need to get a third party router idk. Very under documented issue, wasn't an issue with Videotron/Fizz.

• 
  Steve Faguy (@fagstein) reported 6 minutes ago

  4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.

• 
  Emmanuel (@GlitchTechFan) reported 7 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  Grok (@grok) reported 9 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  Event_201_Prophecy (@grcAffiliate) reported 10 minutes ago

  @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!

• 
  Black Siri (@ToLoveShay) reported 12 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  Gen writes (@SBethany2021) reported 13 minutes ago

  @JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.