Vidéotron

Vidéotron Outage Report in Saguenay, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saguenay, Québec 01/25/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saguenay, Québec

Latest outage, problems and issue reports in Saguenay and nearby locations:

  • thibeaultj Jonathan Thibeault (@thibeaultj) reported from Saguenay, Québec

    Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

  • kurozaki974 Gaara (@kurozaki974) reported from Saguenay, Québec

    @Videotron Impossible de vous contactez en message privée :/

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @VIDEOTRON why...why does my piece of crap helix does not have abc tv today. On demand not available either. 2 says of this ****.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron @Videotron sucks. Their customer service is terrible. I asked to make a change to my service and they basically said "too bad so sad."

  • sylviafit Sylvia Tremblay (@sylviafit) reported

    @Videotron It's not working

  • Torkizoid A concerned human (@Torkizoid) reported

    @Videotron So much for Friends the reunion on CTV… How about compensating all of your customers for the LACK of support…

  • tovahnovak Tovah Novak (@tovahnovak) reported

    @Videotron My internet is down too. I don’t have access to ANY channels and my home phone isn’t working 😡

  • Deanna30020501 Deanna (@Deanna30020501) reported

    @Videotron Tried and still not working

  • lilmike_inter Mike C (@lilmike_inter) reported

    @Videotron people pay a ridiculous amount of money for your horrible service. Everyone is locked in at home and now even television is taken away from us all because of a stupid government alert for a curfew WE ALL KNOW ABOUT. Bullshit

  • Patrick_Thi Patrick Thibodeau (@Patrick_Thi) reported

    @DAlisella @Videotron Why cancel Videotron??? It's Legault that send his stupid curfew message to your Helix and crashed your cable ...

  • GangstHannah Hanner (@GangstHannah) reported

    @Pioldes @robrousseau Apparently Videotron users got this **** on their tvs and it even broke Helix for a bunch of people. Fun times in Kebek

  • CameronC11 Cameron (@CameronC11) reported

    @Videotron How does the curfew alert affect the helix service I pay for?