Vidéotron

Vidéotron Outage Report in Saguenay, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saguenay, Québec 02/10/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saguenay, Québec

Latest outage, problems and issue reports in Saguenay and nearby locations:

  • MaximusTremblay Maxime Tremblay (@MaximusTremblay) reported from Saguenay, Québec

    @Videotron @NanukTooktoo C'est du service ça!

  • thibeaultj Jonathan Thibeault (@thibeaultj) reported from Saguenay, Québec

    Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

  • kurozaki974 Gaara (@kurozaki974) reported from Saguenay, Québec

    @Videotron Impossible de vous contactez en message privée :/

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • the_bluebottle andrewemanuel (@the_bluebottle) reported

    @Videotron any idea how long the internet outage in West Island (Montreal) will last for?

  • Splash_InG TTD / Spladzø (@Splash_InG) reported

    @SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).

  • Shadow_Hy Laurent (@Shadow_Hy) reported

    @Z_E_R_C Never had problems with Videotron. Bell feels like a bundle of problems even if the deals are better. I've been with teksavvy that uses the same Videotron network and is cheaper. You could try that?

  • BillyCA82 🇨🇦 Brynn A 🇵🇭 (@BillyCA82) reported

    @Videotron Dont think its a terminal issue, we have 3, and the channel isnt working on any of them. Come to think of it, NBA network isn't working either, this definitely coming from you guys or the networks itself. Please verify on your end.

  • malikilam_ Malik (@malikilam_) reported

    @benniboya_ @the_bluebottle @Videotron Same here, still down

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jfmezei @Milnoc Landline is a susceptible to everything (tree's, power, poles falling etc). Power outage on landline Phone: Videotron has battery back-up on phones (supposed to last 8 hrs, but old batteries can deplete, can order another for ~$15), Bell is an $ option, ~35$ that no one buys. 1/2

  • chanelchahine chαneℓ☽ (@chanelchahine) reported

    @Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.

  • benniboya_ B (@benniboya_) reported

    @Videotron helix internet down all day. Is there an outage? Very frustrating, I have a lot of work pending.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    They are allowed to charge for terminals (STBs) but a "terminal/STB access fee"??? WTF is that? PLUS a Network access fee? WTF is that? Anyhow the above is a persons Videotron Skinny basic @ CRTC mandated 25$. What a fuqing rip-off of bogus charges. *** u #CRTC. Just *** u.