Vidéotron

Vidéotron Outage Report in Saguenay, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saguenay, Québec 03/08/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saguenay, Québec

Latest outage, problems and issue reports in Saguenay and nearby locations:

  • kurozaki974 Gaara (@kurozaki974) reported from Saguenay, Québec

    @Videotron Impossible de vous contactez en message privée :/

  • thibeaultj Jonathan Thibeault (@thibeaultj) reported from Saguenay, Québec

    Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

  • MaximusTremblay Maxime Tremblay (@MaximusTremblay) reported from Saguenay, Québec

    @Videotron @NanukTooktoo C'est du service ça!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _daxdax Carlos Dasilva (@_daxdax) reported

    @Videotron As of the announcement that Huawei is banned from the 5G network, my Huawei tablet will no longer connect to my Helix wi-fi network. Has Videotron just taken it upon themselves to ban their clients Huawei equipment?

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron @VideotronDiv the system is down. I have tried to reboot without success.

  • kittycatlvr4vr Eli ૮ • ﻌ - ა (@kittycatlvr4vr) reported

    @lux1trick yeah and my data didn’t work cuz I have ****** service from videotron

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. For Android, I can do it but it's a slow workaround.

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. Sure, it's a workaround but slow

  • mestoulouse Marie Smith 🇨🇦 (@mestoulouse) reported

    @j_gp93 @Videotron Had that problem in Gatineau last night…..unplugged everything and it came back on. Sometimes it just needs to reset.

  • boudnic24 Nicolas (@boudnic24) reported

    Fix your **** @Videotron

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    Week 2 of @videotron mobile outage in Ottawa. Support confirmed it won’t be resolved for weeks, if not MONTHS! I thought Ottawa was lucky to have Videotron coverage, but it’s a low quality product. Sad I’m likely switching to Bell or Rogers.

  • Jeff_Langevin Jeffrey (@Jeff_Langevin) reported

    @Videotron any updates on the internet in Gatineau? Still not working

  • kavanyoung Kavan Young (@kavanyoung) reported

    @j_gp93 @Videotron I'm in Aylmer and have zero internet but full cell service.