Vidéotron outages and service status in Saguenay, Quebec

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Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Saguenay, including 0 direct reports.
The most common problems reported in this area mention Total Blackout.

Total Blackout (100%)

The latest reports from users having issues in Saguenay come from postal codes G7B .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 7, 6:20 PM EDT	0	0
Apr 7, 6:40 PM EDT	0	0
Apr 7, 7:00 PM EDT	0	0
Apr 7, 7:20 PM EDT	0	0
Apr 7, 7:40 PM EDT	0	0
Apr 7, 8:00 PM EDT	0	0
Apr 7, 8:20 PM EDT	0	0
Apr 7, 8:40 PM EDT	0	0
Apr 7, 9:00 PM EDT	0	0
Apr 7, 9:20 PM EDT	0	0
Apr 7, 9:40 PM EDT	0	0
Apr 7, 10:00 PM EDT	0	0
Apr 7, 10:20 PM EDT	0	0
Apr 7, 10:40 PM EDT	0	0
Apr 7, 11:00 PM EDT	0	0
Apr 7, 11:20 PM EDT	0	0
Apr 7, 11:40 PM EDT	0	0
Apr 8, 12:00 AM EDT	0	0
Apr 8, 12:20 AM EDT	0	0
Apr 8, 12:40 AM EDT	0	0
Apr 8, 1:00 AM EDT	0	0
Apr 8, 1:20 AM EDT	0	0
Apr 8, 1:40 AM EDT	0	0
Apr 8, 2:00 AM EDT	0	0
Apr 8, 2:20 AM EDT	0	0
Apr 8, 2:40 AM EDT	0	0
Apr 8, 3:00 AM EDT	0	0
Apr 8, 3:20 AM EDT	0	0
Apr 8, 3:40 AM EDT	0	0
Apr 8, 4:00 AM EDT	0	0
Apr 8, 4:20 AM EDT	0	0
Apr 8, 4:40 AM EDT	0	0
Apr 8, 5:00 AM EDT	0	0
Apr 8, 5:20 AM EDT	0	0
Apr 8, 5:40 AM EDT	0	0
Apr 8, 6:00 AM EDT	0	0
Apr 8, 6:20 AM EDT	0	0
Apr 8, 6:40 AM EDT	0	0
Apr 8, 7:00 AM EDT	0	0
Apr 8, 7:20 AM EDT	0	0
Apr 8, 7:40 AM EDT	0	0
Apr 8, 8:00 AM EDT	0	0
Apr 8, 8:20 AM EDT	0	0
Apr 8, 8:40 AM EDT	0	0
Apr 8, 9:00 AM EDT	0	0
Apr 8, 9:20 AM EDT	0	0
Apr 8, 9:40 AM EDT	0	0
Apr 8, 10:00 AM EDT	0	0
Apr 8, 10:20 AM EDT	0	0
Apr 8, 10:40 AM EDT	0	0
Apr 8, 11:00 AM EDT	0	0
Apr 8, 11:20 AM EDT	0	0
Apr 8, 11:40 AM EDT	0	0
Apr 8, 12:00 PM EDT	0	0
Apr 8, 12:20 PM EDT	0	0
Apr 8, 12:40 PM EDT	0	0
Apr 8, 1:00 PM EDT	0	0
Apr 8, 1:20 PM EDT	0	0
Apr 8, 1:40 PM EDT	0	0
Apr 8, 2:00 PM EDT	0	0
Apr 8, 2:20 PM EDT	0	0
Apr 8, 2:40 PM EDT	0	0
Apr 8, 3:00 PM EDT	0	0
Apr 8, 3:20 PM EDT	0	0
Apr 8, 3:40 PM EDT	0	0
Apr 8, 4:00 PM EDT	0	0
Apr 8, 4:20 PM EDT	0	0
Apr 8, 4:40 PM EDT	0	0
Apr 8, 5:00 PM EDT	0	0
Apr 8, 5:20 PM EDT	0	0
Apr 8, 5:40 PM EDT	0	0
Apr 8, 6:00 PM EDT	0	0
Apr 8, 6:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saguenay, Quebec

The most recent Vidéotron outage reports came from the following cities: Saguenay.

City	Problem Type	Report Time
Saguenay	Total Blackout	14 days ago
Saguenay	Internet	5 months ago
Saguenay	Internet	7 months ago
Saguenay	Internet	8 months ago
Saguenay	Internet	8 months ago
Saguenay	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saguenay, Quebec

Latest outage, problems and issue reports in Saguenay and nearby locations:

Jonathan Thibeault (@thibeaultj) reported 23 minutes ago from Saguenay, Quebec
Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯
Gaara (@kurozaki974) reported 24 minutes ago from Saguenay, Quebec
@Videotron Impossible de vous contactez en message privée :/

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Gates Zullo (@GatesZullo) reported 8 minutes ago
@Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.
bruno gervasi (@bgervasi) reported 14 minutes ago
One hour on chat on #videotron with no response from them. Awful , regardless of the storm, we they need find a way to communicate with their customers. It would reduce the stress on clients and staff
Sterling Cohen (@sterling_cohen) reported 14 minutes ago
@Videotron it’s gonna be funny to see the number of lost Vidéotron customers switching over to bell both **** but clearly bell is better….
Marc La Fontaine (@mac_lafon) reported 14 minutes ago from Vaudreuil-Dorion, Quebec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
Jd (@Jd15578965) reported 14 minutes ago
@Videotron Your services are garbage. Your staff are trained to answer rubbish to customers' questions, and you have no respect to your customers' concern. I'm terminating my subscription.
Honey✨ (@honeylust5) reported 15 minutes ago
@IFizziks @Videotron I’m having the same problem, they told me just unplug my box and plug it back in and that did nothing 😒
Rock Star (@sstar9999) reported 16 minutes ago
@Videotron Still down in WEST ISLAND, been over 2 days.
Al (@freefox76) reported 19 minutes ago
@Videotron I bet I can have bell installed before you restore service. Horrible company.
THESPORTSGUY (@IMFROMCANADAEH) reported 19 minutes ago
@sterling_cohen @Videotron I got a response back and the cause for my outage is because their “infrastructure” does not have power. Hydro Quebec is saying it could take till Monday to restore all power so I am not holding my breath.
NickDarius 🚹 (@meletakos) reported 20 minutes ago
@Videotron Still down H3M. Came back online yesterday for about 30 mins and nothing since