Vidéotron

Vidéotron Outage Report in Saguenay, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saguenay, Québec 02/18/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saguenay, Québec

Latest outage, problems and issue reports in Saguenay and nearby locations:

  • thibeaultj Jonathan Thibeault (@thibeaultj) reported from Saguenay, Québec

    Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

  • kurozaki974 Gaara (@kurozaki974) reported from Saguenay, Québec

    @Videotron Impossible de vous contactez en message privée :/

  • MaximusTremblay Maxime Tremblay (@MaximusTremblay) reported from Saguenay, Québec

    @Videotron @NanukTooktoo C'est du service ça!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinPetker Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    @Videotron Talked to a support agent at 8:55pm, "Should be half an hour or so.", well it's 10:04pm, no messages, no tech. My kids are in bed, don't need someone stomping around. Why do I need to call/follow-up? Why am I not being informed? This a full day without phone or internet.

  • mmneron27 Marie-Michele Neron (@mmneron27) reported

    @Videotron service down in Rouyn-Noranda. Any news incoming ?

  • Ozz3605 Ozz3605 (@Ozz3605) reported

    @Jayd_Ink So idk about that since im with Videotron but ive been with Rogers for 15yrs before and not a single issue. You get 1 day with no service then its the worst ever. . .

  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    Hate that @Videotron is trying to jam this Helix garbage down our throats. (Arrogant customer service as well) More features disappearing for Illico customers. #Bell still not offering decent speeds 400Mbps+ in my postal code.

  • marceldehetre Marcel de Hêtre (@marceldehetre) reported

    @Videotron Already chatted with tech support and my wife called the same yesterday, same story: our engineers are aware of the problem and are working on it. No ETA for resolution…

  • redmcgraw1 jack mcgraw (@redmcgraw1) reported

    @hope0070 @FP_Champagne Cancel the rogers shaw merger, but its not a duopoly. Shaw, bell, videotron, rogers and telus

  • redmcgraw1 jack mcgraw (@redmcgraw1) reported

    @FP_Champagne Is there a policy and technical way to ensure that canadians could switch to another provider (say videotron, bell, telus or shaw) if a provider (say rogers) goes down on an emergency basis, at the expense of of the downed provider (example rogers)?

  • clogicca Steven (@clogicca) reported

    went to use the illico app to set dvr remotely to record but it is dead .. it had Me download the helix app instead .. the helix app is a piece of **** that has the wrong channel numbers and can't record 👎🙁💩😠 @Videotron @VideotronDiv

  • pcinnovation Harvey Hope 🇨🇦 💻 (@pcinnovation) reported

    @merry123459 I was with Rogers since 1992. Unsatisfied with their increasingly gouging plans, in 2017 I switched over to Videotron. Very stable service and cost effective plans. 👍

  • ryanwright Ryan Wright 🌻💙💛🌻 (@ryanwright) reported

    @Mazerall I have cell service back now. For some reason my phone was not on auto selection of carrier and thought “Let’s try Videotron towers!” Which should work in all honesty. We have Roam like Home when away. Why can’t we connect to ANY tower when Rogers is unavailable?