Vidéotron outages and service status in Saguenay, Quebec

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Saguenay, Quebec

Latest outage, problems and issue reports in Saguenay and nearby locations:

• 
  Gaara (@kurozaki974) reported 12 minutes ago from Saguenay, Quebec

  @Videotron Impossible de vous contactez en message privée :/

• 
  Jonathan Thibeault (@thibeaultj) reported 45 minutes ago from Saguenay, Quebec

  Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

• 
  Maxime Tremblay (@MaximusTremblay) reported 52 minutes ago from Saguenay, Quebec

  @Videotron @NanukTooktoo C'est du service ça!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isabella Reed (@bella_reedq) reported 3 minutes ago

  @NenkMonica Terrible tragedy. Prayers for her loved ones. Really hope they figure out what caused that videotron to fall.

• 
  CEOofEva (@CE00fEva) reported 6 minutes ago

  @Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...

• 
  Scale (@alliareault) reported 9 minutes ago

  Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  Black Siri (@ToLoveShay) reported 11 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 12 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 13 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  corteo (@CorteoNft) reported 13 minutes ago

  Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.

• 
  Geoff Larsen (@GeoffLarsen) reported 15 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  David Labelle (@DavidLabelle3) reported 17 minutes ago

  @koodo No issue with Fizz (Videotron)