Vidéotron

Vidéotron Outage Report in Saguenay, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saguenay, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saguenay, Québec 03/02/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saguenay, Québec

Latest outage, problems and issue reports in Saguenay and nearby locations:

  • kurozaki974 Gaara (@kurozaki974) reported from Saguenay, Québec

    @Videotron Impossible de vous contactez en message privée :/

  • thibeaultj Jonathan Thibeault (@thibeaultj) reported from Saguenay, Québec

    Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • gielmann1 gielmann (@gielmann1) reported

    @RazzleDazzleXD @Videotron No service in Lorraine this morning

  • TheRealSophie10 Sophie #Villain☔️ (@TheRealSophie10) reported

    Sorry guys, not sure I can stream today. I am having issues with my PS4 controller. I swear, I think I am jinxed. Last Friday was issues with Videotron's internet. I am so disappointed.

  • DannyAgonist Danny Marino (@DannyAgonist) reported

    @Videotron Internet down for over an hour. Just in time for #HNIC habs v leafs during a lockdown with curfew. Awesome... 🙄tried online and phone customer service. No response.

  • Jamseyyboi James O'Connor (@Jamseyyboi) reported

    @Videotron Videotron internet service is out again in my area (Roxboro, QC). Have checked with the neighbours as well. Any updates?

  • franktank2020 franktank (@franktank2020) reported

    @Videotron Ville Mercier is having internet issues J6R

  • MetalWifeLife Laura Marino (@MetalWifeLife) reported

    @Jamseyyboi @Videotron Same here! What’s going on, Videotron? We tried chat for help but it disconnected. And phone help is out of business hours!

  • SRuivoS Sonia Ruivo (@SRuivoS) reported

    @maximemc @Videotron It's beyond ridiculous. At this rate they're almost as bad as Bell. 🙄

  • sadlilstoner Thesadlittlestoner (@sadlilstoner) reported

    @Videotron are you guys seriously down again getting as bad as bell

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Dear #Videotron, Roses are red violets are blue, You are the highest priced internet provider in all of Canada. Nothing rhymes with that, makes me sad, plus you want basic phone service cut-off w/o explanation out of the blue. Guess i'll slit my wrists. F you.

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron Yooooo guys I need some help here. My account shows a credit of $465 after I accidentally overpaid you in August, and still kept paying monthly anyway. Agent says he sees $75 credit only. My customer centre says $465. Seriously all I want is Helix and ya'll givin me HEADACHES.