Vidéotron outages and service status in Saguenay, Quebec

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Saguenay, Quebec

Latest outage, problems and issue reports in Saguenay and nearby locations:

• 
  Gaara (@kurozaki974) reported 4 minutes ago from Saguenay, Quebec

  @Videotron Impossible de vous contactez en message privée :/

• 
  Maxime Tremblay (@MaximusTremblay) reported 50 minutes ago from Saguenay, Quebec

  @Videotron @NanukTooktoo C'est du service ça!

• 
  Jonathan Thibeault (@thibeaultj) reported 57 minutes ago from Saguenay, Quebec

  Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel Miller (@Hephaestus7) reported 5 minutes ago

  @Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.

• 
  Averwing Entertainment (@AverwingTTV) reported 6 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Scale (@alliareault) reported 7 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  Isabella Reed (@bella_reedq) reported 9 minutes ago

  @NenkMonica Terrible tragedy. Prayers for her loved ones. Really hope they figure out what caused that videotron to fall.

• 
  Travis (@LFordTravis) reported 9 minutes ago

  @Videotron hello can you fix TCM channel

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 9 minutes ago

  @FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.

• 
  Ann 🇨🇦 (@Annwatson29) reported 11 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago

  W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 16 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 16 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!