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Vidéotron

Vidéotron Outage Report in Saguenay, Quebec

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Saguenay come from postal codes G7B .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saguenay, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saguenay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Saguenay, Quebec

The most recent Vidéotron outage reports came from the following cities: Saguenay.

CityProblem TypeReport Time
Saguenay Total Blackout 8 days ago
Saguenay Internet 5 months ago
Saguenay Internet 6 months ago
Saguenay Internet 7 months ago
Saguenay Internet 8 months ago
Saguenay Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saguenay, Quebec

Latest outage, problems and issue reports in Saguenay and nearby locations:

  • kurozaki974
    Gaara (@kurozaki974) reported from Saguenay, Quebec

    @Videotron Impossible de vous contactez en message privée :/

  • thibeaultj
    Jonathan Thibeault (@thibeaultj) reported from Saguenay, Quebec

    Le service à la clientèle de @Videotron est pire que celui de @Bell. Je dois être un des rares à avoir eu un excellent service Bell et de bons prix. Pas possible de négocier de bons prix pour ajouter la Helix TV parce que j’ai déjà un service d’actif. 🤯

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DJStarQ
    DJ STAR Q (@DJStarQ) reported

    @Videotron how long is this internet outage going to last? It’s been a few hours now.

  • NoLore
    Nora Loreto (@NoLore) reported

    It sucks so much that @Videotron insists we buy newer and newer internet options to make sure it actually works and like 6 months later, it's always crap. I can't even have a skype call right now. What am I even paying for?

  • DJStarQ
    DJ STAR Q (@DJStarQ) reported

    @Videotron Once again, we’re affected by another outage and your agent has put me on hold for over 10 minutes trying to find out why or ETAs. I’ve been on helix for less than a month now and this is the second time I’m calling about outage.

  • Vee__Writes
    Mrs. Larmond (@Vee__Writes) reported

    @Videotron defunct can only file complaint because they cannot sue. They have no money. They are in chapter seven bankruptcy. Laugh & carry on 🥂

  • JCyaah
    JC (@JCyaah) reported

    @Videotron your internet service is down

  • mke1138
    Mike (@mke1138) reported

    @zaheedonism @SaskTelSupport @Videotron Well there’s your problem, it’s not plugged in.

  • SpeakingColors_
    SpeakingColors (@SpeakingColors_) reported

    @Videotron Checking what? It's slow for everyone, I'm IT. I already checked, thanks. Just reporting the issue so you fix it. We should get credits for that, for everytime it is hyper slow or down which is way too often for the price we pay.

  • chuckfromcanada
    Chuck (@chuckfromcanada) reported

    @Videotron I realize it is bad to answer but when expecting important calls from docs etc without knowing the number its hard to...

  • ScottLeChanceux
    Scott Chancey (@ScottLeChanceux) reported

    @Videotron I called technical support over an hour and a half ago since my Helix stopped working. They told me there was an outage and they were working on it. Still no Internet and I can’t find any evidence that there’s an outage online anywhere.

  • FoxyShaggy
    Shaggy! The french canadian fox who bleps when shy (@FoxyShaggy) reported

    @Lloyd_Deer I’m with Videotron too. I called them. They take note of the number and then a new scammer comes in (or the same with a different number, I wonder it’s it’s as bad with bell, Fido etc.)