Vidéotron

Vidéotron Outage Report in Saint-Antoine-sur-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Antoine-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Antoine-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Antoine-sur-Richelieu, Montérégie, Québec 01/18/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Antoine-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Antoine-sur-Richelieu and nearby locations:

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @BenKlass @CompBureau @CRTCeng the thing is that "offer only in Quebec" because videotron is a bit cheaper so they have to "compete", so having this nation wide mean that a customer in Ontario or BC would have an option cheaper because Videotron is cheaper. (or they could just all raise prices)

  • WJ_Roberts Bill Roberts (@WJ_Roberts) reported

    @Videotron Is the setting I need available on iOS app or not? Please explain EXACTLY how I can check my billing notification preferences. Trying to solve a problem you created by stopping my paper billing…

  • Fishticon2 Fishticon 🇨🇦 (@Fishticon2) reported

    Its 40 degrees out and the Videotron business line for the POS systems are down. A rampage is bound to happen.

  • SammyM12 Sam Meikle (@SammyM12) reported

    @Videotron is internet down in Montreal ?

  • karimzak1 Karim Zakher (@karimzak1) reported

    @BarrySchwartzBW Yes same issue here with Videotron, can’t figure out why.

  • theboui boui🌙 (@theboui) reported

    idk what happened to videotron internet last month during that outage but its been complete garbage since. constant DNS errors, random drops in connection, days where i cant get more than 15mb/s when i pay for 100mb/s... wtf

  • seymourvajayjay Maffers (@seymourvajayjay) reported

    @koodo your customer service is garbage. 3 attempts to TALK to a CSR have failed. If the 4th fails, I will be speaking to a Videotron CSR

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    Hey @Videotron you have a full internet outage in my whole neighborhood in #Montreal right now for over 2 hours, and your CSR has no ETA for me for when it will be fixed. This is unacceptable.

  • Pathfinder Pathfinder⚡ (@Pathfinder) reported

    @Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.

  • tom_pharma Tom_pharma 💉💉🌈 (@tom_pharma) reported

    Who should I trust ? @Videotron telling me that @koodo made incomplet phone number transfert or koodo saying I had never say yes to the text message to confirm I want to leave them... (but I did) 😒... Bad service when I speak to @koodo