Vidéotron Outage Report in Saint-Antoine-sur-Richelieu, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Saint-Antoine-sur-Richelieu, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Antoine-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (6%)
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TV (4%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Antoine-sur-Richelieu, Québec
Latest outage, problems and issue reports in Saint-Antoine-sur-Richelieu and nearby locations:
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
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patrick fillion
(@pfill973) reported
from
Saint-Amable, Québec
@Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..
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patrick fillion
(@pfill973) reported
from
Saint-Amable, Québec
@Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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SpeakingColors
(@SpeakingColors_) reported
@JCyaah @Videotron Still down or very slow and super very intermitendly working yes
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Allen Arany
(@allen_arany) reported
@Videotron I just got off the phone with one of the rudest agents. I was wanting to know why I was being charged when the phone line was in vacation mode. I spent 4 hours on the line to rectify a mistake that videotron admitted to making in Jan. Only to encounter a horrible experience now.
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Nora Loreto
(@NoLore) reported
It sucks so much that @Videotron insists we buy newer and newer internet options to make sure it actually works and like 6 months later, it's always crap. I can't even have a skype call right now. What am I even paying for?
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Treat Tweets
(@RealTreatTweets) reported
@ArizonaCoyotes Move to Quebec City. Videotron Centre holds 18,000 people. This is absolutely absurd. @NHL you cannot allow this ridiculous crap. #Nordiques
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Chuck
(@chuckfromcanada) reported
@Videotron I realize it is bad to answer but when expecting important calls from docs etc without knowing the number its hard to...
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StockMan
(@StockMan987) reported
@Videotron Is internet down in downtown Montreal right now?
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Ninio
(@Ninio28750753) reported
@iceRK9 @isabellerivo A problem occurred about 3 months ago in Quebec with videotron, and the network was cut off for about 4 hours, and more than a million subscribers were affected by this outage I am not comparing between countries, i'm talking about the ways in which the regimes can take advantage
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JC
(@JCyaah) reported
@Videotron your internet service is down
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Scott Chancey
(@ScottLeChanceux) reported
@Videotron I called technical support over an hour and a half ago since my Helix stopped working. They told me there was an outage and they were working on it. Still no Internet and I can’t find any evidence that there’s an outage online anywhere.
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windfall.apples
(@windfallapples) reported
On hold again and they still have this wild big-band achievement playing. There is a second song now too which is almost as good. Almost. Superb nonetheless~ Their billing systems are terrible and get changes wrong more often than not but I am not even angry. Classic Videotron.