Vidéotron outages and service status in Saint-Antoine-sur-Richelieu, Quebec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron generated 0 outage signals in the last 24 hours around Saint-Antoine-sur-Richelieu, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Antoine-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Antoine-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 15, 1:40 PM EDT	0	0
May 15, 2:00 PM EDT	0	0
May 15, 2:20 PM EDT	0	0
May 15, 2:40 PM EDT	0	0
May 15, 3:00 PM EDT	0	0
May 15, 3:20 PM EDT	0	0
May 15, 3:40 PM EDT	0	0
May 15, 4:00 PM EDT	0	0
May 15, 4:20 PM EDT	0	0
May 15, 4:40 PM EDT	0	0
May 15, 5:00 PM EDT	0	0
May 15, 5:20 PM EDT	0	0
May 15, 5:40 PM EDT	0	0
May 15, 6:00 PM EDT	0	0
May 15, 6:20 PM EDT	0	0
May 15, 6:40 PM EDT	0	0
May 15, 7:00 PM EDT	0	0
May 15, 7:20 PM EDT	0	0
May 15, 7:40 PM EDT	0	0
May 15, 8:00 PM EDT	0	0
May 15, 8:20 PM EDT	0	0
May 15, 8:40 PM EDT	0	0
May 15, 9:00 PM EDT	0	0
May 15, 9:20 PM EDT	0	0
May 15, 9:40 PM EDT	0	0
May 15, 10:00 PM EDT	0	0
May 15, 10:20 PM EDT	0	0
May 15, 10:40 PM EDT	0	0
May 15, 11:00 PM EDT	0	0
May 15, 11:20 PM EDT	0	0
May 15, 11:40 PM EDT	0	0
May 16, 12:00 AM EDT	0	0
May 16, 12:20 AM EDT	0	0
May 16, 12:40 AM EDT	0	0
May 16, 1:00 AM EDT	0	0
May 16, 1:20 AM EDT	0	0
May 16, 1:40 AM EDT	0	0
May 16, 2:00 AM EDT	0	0
May 16, 2:20 AM EDT	0	0
May 16, 2:40 AM EDT	0	0
May 16, 3:00 AM EDT	0	0
May 16, 3:20 AM EDT	0	0
May 16, 3:40 AM EDT	0	0
May 16, 4:00 AM EDT	0	0
May 16, 4:20 AM EDT	0	0
May 16, 4:40 AM EDT	0	0
May 16, 5:00 AM EDT	0	0
May 16, 5:20 AM EDT	0	0
May 16, 5:40 AM EDT	0	0
May 16, 6:00 AM EDT	0	0
May 16, 6:20 AM EDT	0	0
May 16, 6:40 AM EDT	0	0
May 16, 7:00 AM EDT	0	0
May 16, 7:20 AM EDT	0	0
May 16, 7:40 AM EDT	0	0
May 16, 8:00 AM EDT	0	0
May 16, 8:20 AM EDT	0	0
May 16, 8:40 AM EDT	0	0
May 16, 9:00 AM EDT	0	0
May 16, 9:20 AM EDT	0	0
May 16, 9:40 AM EDT	0	0
May 16, 10:00 AM EDT	0	0
May 16, 10:20 AM EDT	0	0
May 16, 10:40 AM EDT	0	0
May 16, 11:00 AM EDT	0	0
May 16, 11:20 AM EDT	0	0
May 16, 11:40 AM EDT	0	0
May 16, 12:00 PM EDT	0	0
May 16, 12:20 PM EDT	0	0
May 16, 12:40 PM EDT	0	0
May 16, 1:00 PM EDT	0	0
May 16, 1:20 PM EDT	0	0
May 16, 1:40 PM EDT	0	0

May 16: Problems at Vidéotron

Vidéotron is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Antoine-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Antoine-sur-Richelieu and nearby locations:

patrick fillion (@pfill973) reported 4 minutes ago from Saint-Amable, Quebec
@Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...
Myriam Arpin (@Myriam_Arpin) reported 9 minutes ago from Saint-Roch-de-Richelieu, Quebec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
patrick fillion (@pfill973) reported 45 minutes ago from Saint-Amable, Quebec
@Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Audrey Laurent-André (@CancerPrime) reported 2 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
Detlef (@Detlef) reported 3 minutes ago
@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 3 minutes ago
wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron
🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 4 minutes ago
@JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum
DownHooligan (@DownHooligan) reported 8 minutes ago
@mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.
James Somaeck (@somaeck) reported 8 minutes ago
I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9
Scale (@alliareault) reported 13 minutes ago
@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.
PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 14 minutes ago
Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.
François (@F__Peladeau) reported 20 minutes ago
My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell
Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 21 minutes ago
Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.