Vidéotron Outage Report in Saint-Antoine-sur-Richelieu, Montérégie, Quebec

Problems in the last 24 hours in Saint-Antoine-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Antoine-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Saint-Antoine-sur-Richelieu, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption, and Saint-Jude.

City	Problem Type	Report Time
L'Assomption	Internet	15 days ago
Saint-Jude	Internet	21 days ago
L'Assomption	Total Blackout	7 months ago
L'Assomption	Internet	8 months ago
Verchères	E-mail	1 year ago
Verchères	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Antoine-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Antoine-sur-Richelieu and nearby locations:

• 
  patrick fillion (@pfill973) reported 22 minutes ago from Saint-Amable, Quebec

  @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

• 
  patrick fillion (@pfill973) reported 44 minutes ago from Saint-Amable, Quebec

  @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

• 
  Myriam Arpin (@Myriam_Arpin) reported 59 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caracticus Thirdaisi (@Caracticus) reported 9 seconds ago

  @TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.

• 
  Mila (@Mila99344837) reported 2 minutes ago

  @Videotron Internet has been down for almost 2 hours in DDO

• 
  Logan Foster (@LoganCDN) reported 9 minutes ago

  @Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.

• 
  Quentin C (@CLARENNE_Q) reported 11 minutes ago

  @Videotron @NuPays Same issue here with Helix !

• 
  dynastyhua (@dynastyhua) reported 11 minutes ago

  @gerrybeliveau @Videotron Internet is down in roxboro also

• 
  Jack (@jackxred) reported 15 minutes ago

  @Videotron any update on the outage in pierrefonds?

• 
  Ron Turchyniak (@rturchyniak) reported 22 minutes ago

  @fizz_ca I need help, Videotron cable was never properly burried and it needs repair as it is cut.

• 
  Logan Foster (@LoganCDN) reported 26 minutes ago

  @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

• 
  .Zack//Rabbit (@ZackTaylorFA) reported 28 minutes ago

  @CakeBunnyNSFW @PandasAndVidya That would make sense. Never heard of "videotron" before

• 
  Justin McKenzie (@mac_justin) reported 29 minutes ago

  @darrenscrimes @ComputerChick0 I love the bit where he says he is a phone repair expert and can be trusted, also there are no 5G networks in Canada, I think Rogers Wireless, Bell Mobility, Telus Mobility and Videotron might disagree. He is not going to repair any phone of mine, he is an idiot.