Vidéotron

Vidéotron Outage Report in Saint-Antoine-sur-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Antoine-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Antoine-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Antoine-sur-Richelieu, Montérégie, Québec 12/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Antoine-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Antoine-sur-Richelieu and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • KoDAlexander KoDAlexander (@KoDAlexander) reported

    @Videotron Could you Check the status of internet/TV in my area? Everything seems to be down now... Everything was fine until I went to sleep at 230am in the Hudson/Saint-Lazare area. Thanks

  • GeraldPrezeau Gerald Prezeau (@GeraldPrezeau) reported

    @Videotron my helix internet and television have been going on and off all morning is there a problem on Montreal West Island?

  • LPizzuco Liborio Pizzuco (@LPizzuco) reported

    @Videotron hi there … I know the network was down earlier. But now it’s back but many of my channels on the TV network are not working. Is it normal?

  • heart_succubus SuccubusHeart (@heart_succubus) reported

    @rebbford @PlayWarframe Guys, please try to communicate with @Videotron , ever since the first hotfix of the new war, they've been messing around with something, and a whole lot of players on east coast canada can't connect or play properly anymore :( not even log in! help!!

  • zyx_psilon Sylvain Paquette 💭 (@zyx_psilon) reported

    @scottmatla The technicalities of such TV broadcasting is simple. - Videotron or Bell (etc) supply the connectivity feed - Both must maintain a compatibility stream vulnerable to RGBA limits on common servers such as 5G or less - ANY fluctuations in stability of transmission by "cameras" 1/2

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron @rcastrovexler The one time I need to do work and I can’t. Perhaps you should reconsider your proposed $3/m increase. Your infrastructure is poor. Heck you don;t even have 1GBps anymore and Bell has 1.5GBps.

  • Martin94969570 Marty the rock (@Martin94969570) reported

    @Videotron @FabyenVaillanc2 THATS a real customer service! @Videotron

  • SXGlory Sam Glory (@SXGlory) reported

    @Videotron The support section had been beyond useless. There is nothing about the specific issue I am having. Is your management specifically issuing you instructions that's wasting customer time? I'd appreciate if you can provide more information on the outage and it's impact and time.

  • Bucs_Fan_MTL RememberDaTightOnes (@Bucs_Fan_MTL) reported

    @lori25986007 @Videotron Mine too is down in boisbriand

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare