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Vidéotron

Vidéotron Outage Report in Saint-Antoine-sur-Richelieu, Montérégie, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Saint-Antoine-sur-Richelieu, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Antoine-sur-Richelieu, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 5% E-mail (5%)
  • 2% Phone (2%)

Live Outage Map Near Saint-Antoine-sur-Richelieu, Quebec

The most recent Vidéotron outage reports came from the following cities: L'Assomption, and Saint-Jude.

CityProblem TypeReport Time
L'Assomption Internet 16 days ago
Saint-Jude Internet 21 days ago
L'Assomption Total Blackout 7 months ago
L'Assomption Internet 8 months ago
Verchères E-mail 1 year ago
Verchères Internet 2 years ago

Community Discussion

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Vidéotron Issues Reports Near Saint-Antoine-sur-Richelieu, Quebec

Latest outage, problems and issue reports in Saint-Antoine-sur-Richelieu and nearby locations:

  • Myriam_Arpin
    Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Quebec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

  • pfill973
    patrick fillion (@pfill973) reported from Saint-Amable, Quebec

    @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

  • pfill973
    patrick fillion (@pfill973) reported from Saint-Amable, Quebec

    @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Videotron
    Videotron (@Videotron) reported

    @hfiguiere 2/3 innovating with, for example, Helix, multi-TV, home automation, self-serve transactional site, self-installation service, 5G, etc. For AMC, the channel has unrealistic demands and Videotron cannot go through, for the best interests of our customers.

  • Chris7435266055
    Chris74 (@Chris7435266055) reported

    @Videotron I will just cancel my service, thanks. Also don't make your clients wait 30 40 50 minutes trying to get in touch with you using 611. It's just like shitting on them. Hire more people if you want to show that you care about them. Its now more than 25 min waiting 2 talk 2 U...

  • Dctr_MaD
    Mahdi. (@Dctr_MaD) reported

    americans really have it with customer service. almost fell in love with the lady at the other end of the line. Videotron/Bell prenez des notes.

  • Eric80892337
    eric wuttunee (@Eric80892337) reported

    But I'm not taking any chances I got another notice with Videotron my cable service this week that there's been an attempt of hacking within my server so that's where we're at guys.... I pay $67 a month extra to have my firewall

  • habsexpos
    MTL#1 (@habsexpos) reported

    @NatashaAnn1717 @fagstein Agree, their CS/Tech support is exemplary @Videotron

  • Jeff60838977
    Jeff (@Jeff60838977) reported

    Why is @Videotron throttling my internet? I pay too much money to be getting this awful service!!! smdh

  • windowlinker
    WindowLinker (@windowlinker) reported

    @CTVMontreal Scam. Videotron can't even do LTE properly as they still use the old 2100 mhz frequency. Worst signals of any carrier in QC.

  • AnthonyIrwinLA
    Anthony F. Irwin (@AnthonyIrwinLA) reported

    @JacobRude I remember one nearby was called VIDEOTRON but the one in the opposite direction was called VIDEO STORE but when you walked in, you would never know which one you were inside

  • VeronicaSicuso
    Veronica Sicuso (@VeronicaSicuso) reported

    @Videotron I was told a return label could not be provided and to present myself in store during a global pandemic to return modem. Lousy customer service. Glad I cancelled before the 30 day trial period. #paidoutofpocket

  • infamousadam13
    ÆCH (@infamousadam13) reported

    @Videotron just had to make my day even "better" been a long day and now internets down and might only be up tomorrow... Thanks for rubbing salt in the wound 😑