Vidéotron

Vidéotron Outage Report in Saint-Antoine-sur-Richelieu, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Antoine-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Antoine-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Antoine-sur-Richelieu, Montérégie, Québec 12/09/2025 13:45

December 09: Problems at Vidéotron

Vidéotron is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Antoine-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Antoine-sur-Richelieu and nearby locations:

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Globegrowth Tom Burke (@Globegrowth) reported

    @Videotron Any updates for Western NDG? Any timelines? Why not have an OUTAGE map like the Hydro Quebec app has. Phone, internet and cable is now like an essential utility!

  • GorionZ Zorander 🇬🇷 🇨🇦 (@GorionZ) reported

    @Videotron been on hold for 3 hours waiting to get someone this is totally unacceptable with NO updated and Not enough people to answer the phones and NO messages on the IVR to give us a rough estimate. as someone that works in the IT field this is piss poor service.

  • coachellap Ella Peplowski (@coachellap) reported

    @Videotron Our videotron wire snapped. Will Videotron find us or do we have to find videotron? Customer Service us not responding. Please advise

  • TVeggos Thanassis Veggos (@TVeggos) reported

    @Videotron Same business practices líke Hydro Incompetence. Why the heck I moved from Bell I don't know😞. I have VOIP with Primus so now I don't even have 911 service nevermind Internet.

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron Day 4 without tv and internet. Never lost power. This is unacceptable! Next Tuesday I am switching to @Bell

  • MelanieGali Melanie & Co. (@MelanieGali) reported

    @Videotron Pierrefonds here, electricity back since more than 24hrs, but not connection to Internet since Wednesday afternoon. I don’t believe 60% of custumer who had it down regained it.

  • debbieabo Deb White (@debbieabo) reported

    @Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated

  • OmarAbalkhail Montrealer80 (@OmarAbalkhail) reported

    @jwmann @Videotron lol I feel bad ! But I still complain haha

  • OmarAbalkhail Montrealer80 (@OmarAbalkhail) reported

    @HadiElBach58110 @Videotron Wow that’s crazy !!! They should give u the whole month free for such bad service

  • _BrianMahoney Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported

    @FidoSolutions What's to go over? I paid you $49.46 for four and a half years, no problem. Now it's $51.46 because Rogers bought Shaw. Hell, I'm not paying for that. @Videotron offers a much better plan for $50.00. 20 Gigs! @freedomsupport is up next.