Vidéotron

Vidéotron Outage Report in Saint-Antoine-sur-Richelieu, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Antoine-sur-Richelieu, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Antoine-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Antoine-sur-Richelieu, Montérégie, Québec 01/22/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Antoine-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Antoine-sur-Richelieu and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • segacs segacs (@segacs) reported

    @Videotron Internet is completely down here in Montreal and your technical support phone lines seem to be down as well. What's going on?

  • Ashveer96297666 Ash (@Ashveer96297666) reported

    @Videotron what a joke. Internet has been intermittent for weeks now. Did a reset, now there seems to be an outage. We need to use mobile data for online classes and work from home. Tried calling tech support or chat, they just don't pick up.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported

    @TheSpiritorix @Videotron Same + my girl is mid a med exam online. They could at least post on their platforms that they are down. #switchingforbell

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    Ok did Videotron’s entire network go down lol

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    Is there a problem w Videotron wifi right now?

  • halfpasstnoon 🤍 (@halfpasstnoon) reported

    @Videotron well thats it for me! Canceling and going with another company! Your internet is pure crap

  • fake_gatsby The Fake Gatsby (@fake_gatsby) reported

    @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

  • GornPetro Petro Gornostayev (@GornPetro) reported

    @Videotron yo what's up with the internet in mtl? Can you fix it?

  • jado06 Jad El Houssami (@jado06) reported

    @Videotron HELIX internet down, and technical support line is not connecting. I'm unable to work, can we have any updates about what is happening?

  • SharePointBruno Bruno Simon (@SharePointBruno) reported

    @videotron, Internet down in Pointe-Claire