Vidéotron Outage Report in Saint-Colomban, Laurentides, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Saint-Colomban, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Colomban and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 12: Problems at Vidéotron

Vidéotron is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (61%)

2. 

   Wi-fi (17%)

3. 

   TV (11%)

4. 

   Total Blackout (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Colomban, Québec

Latest outage, problems and issue reports in Saint-Colomban and nearby locations:

• 🧐 (@togobap) reported a minute ago from Mirabel, Québec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

• Crystal (@pixels_mom) reported 35 minutes ago from Lachute, Québec

  @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Draco (@Draco36244815) reported 4 minutes ago

  I swear i don't recommend @Videotron they have the worst customer service. One of they're agent's disconnect my services while i was on the phone with him ! Lol they have this hang up on customers culture !

• mitzi (@Meltdow09155158) reported 7 minutes ago

  @Videotron J0x2g0 still down? Any update or expected service?

• Nancy Vaudry (@devilrose21) reported 9 minutes ago

  @Videotron an update on outage would be nice. I understand storm caused problems but your customers deserve a better answer than just wait.

• TheEmuWarrior (@warrior_emu) reported 15 minutes ago

  @Videotron Is there an ETA for when service will be back in Gatineau? News say outages could last 5 days. Is that the case for internet service?

• Darren Shadzy (@shadzy99) reported 20 minutes ago

  @peternowak @TELUS @Videotron Will we only get service in French?

• Stephanie Vicente (@StephyVicente) reported 21 minutes ago

  @Videotron No service here in J9A still

• Curtis (@cuto8) reported 22 minutes ago

  @DrSamTheDentist @reideltj @Videotron But the issue is publicly known to have happened before the storm though! Ya sidebar, I'm pretty amazed for such a carrier, it still hasn't implemented support for eSIM yet!

• Paul Marriott, PhD. (@pmarriott) reported 24 minutes ago

  @pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.

• Dan (@M0504D) reported 25 minutes ago

  @Videotron again without internet, it’ll be 5 days with this problem.

• pL (@pluc) reported 26 minutes ago

  @pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider