Vidéotron Outage in Saint-Colomban, Laurentides, Québec

@Videotron , @Videotron24_7 , après +2 mois de promesses et d'obstinage, je vais migrer tous mes services (Télé, internet, cell, filaire, etc) vers des vieux plus cléments. Votre équipe n'a pas réussi à corriger les lacunes des 2+ derniere mois.

@rickynoise52 @_Guy___ bravo de les denoncer,tres vrai,ils vous repondent et on ne comprend rien de leur mauvais francais,videotron aussi.

So according to @Videotron fixing a cable modem's signal being 'out of spec' on Fizz (their cheap brand) is part of their VIP package which you have to pay for, rather than part of a typical installation. Fixing modem signals is even required for 3rd party installs.

@Videotron Some of your satisfaction department agents are rude.I escalated an issue 1 month ago,never got a call back from the manager,i believe i'm on the call with the agent again. Apparently existing customers mean nothing to your organization. I want to fill a complaint.

@Videotron I hope you guys were telling the truth in the ads about listening to the customer because I went store to store agent after agent over the phone and even online to be told I messed up at end when it could have been taken care of visit number one thanks @FreedomMobile

@Videotron internet stopped working as soon as I get a day off, after working 10 days straight 12 hours a day. And a technician is not available to come help me today even though I called first thing in the morning. Unnaceptable, time to start looking at other service providers.

@SamanthaPaquin Hello! Through the Customer Center, you can only subscribe to the pre-authorized payment method. In order to pay your bills online, I invite you to reach your financial institution's website, add ''Videotron LTEE'' as a payee, then add your account number. 1/2

@Videotron Just wondering why my internet got ridiculously slow I usually have 30+mbps and now 1mbps... my upload speed is actually faster.

@londoncafe @MamaTealRose **** Bell! I left them 12 years ago, had problem with them the year after I left them. Was with Videotron, but left them too for my iPhone. I'm ok with Virgin. For the bank, they all charged me, except HSBC, but they are so complicated, so not in 2019... for snow... it will melt

@TheSenturion @HockeyScanner Another reason to switch from @bell when I get home tonight. That @videotron flyer looking awful good rn.

@Videotron We signed up last week under 8GB promo in Ottawa. At the time we were told there was an issue with your system, so only 6GB would show on our account BUT we would be getting the additional 2GB once your system was fixed. It’s been a week now & it’s still not showing

@Videotron Well... Damn. Okay. I'll just keep checking the website like a neanderthal :/.