Vidéotron Outage Report in Sainte-Anne-des-Plaines, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Sainte-Anne-des-Plaines, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Anne-des-Plaines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (78%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (5%)
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E-mail (1%)
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Phone (1%)
Live Outage Map Near Sainte-Anne-des-Plaines, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Sainte-Anne-des-Plaines, Blainville, Bois-des-Filion and Terrebonne.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi | ||
Wi-fi | ||
Wi-fi |
Community Discussion
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Vidéotron Issues Reports Near Sainte-Anne-des-Plaines, Québec
Latest outage, problems and issue reports in Sainte-Anne-des-Plaines and nearby locations:
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
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Daniel McMahon (@danmac40) reported from Mascouche, Québec
@Videotron what’s going on no service on helix
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Roberts (@WJ_Roberts) reported
@Videotron So I’m in your iOS app and can’t find notification options, there is no search. Help?
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Anthony Barranco (@AnthonyBarranco) reported
@Videotron your site is down. My network is down.
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Rachel Pedersen (@rachelpedersen) reported
@Videotron charged me $35 extra for a fee that was waived on my contract. Talked with customer service and the fee was fixed on their end but apparently I cannot see it on my end 🤔🤔🤔 does that not seem suspicious
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coolio iglesias (@naxalite) reported
@Videotron issues. English customer support?
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MarcoO (@Marco_281284) reported
@Videotron For the chat is it customer service or technical support?
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Alex Tipaldos (@kellergraham) reported
Update: Third call to @AcanacInc and they tell me the problem is with @Videotron . I check their Twitter feed and see very little activity pertaining to an outage. What’s going on?
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Jb (@JulieeB11) reported
I never hated @Videotron until now!
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Tina (@curious6720) reported
@Videotron Has anyone been falsely billed $1.75 for calling a taxi but you didn't use this service ?
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mary maraj (@marymaraj) reported
@Videotron @SheilaB06891416 Totally ridiculous! we pay a lot for this service that you change with no alerts!
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K (@K56879801) reported
@Videotron If you read my message you know that I did contact customer service and they can’t help me with that