Vidéotron

Vidéotron Outage Report in Sainte-Catherine, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Catherine, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Catherine, Montérégie, Québec 02/15/2026 18:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Catherine, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Brossard, LaSalle, Mercier and Dorval.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Wi-fi
CanadaMontréal TV
CanadaMontréal Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Catherine, Québec

Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • LedZepFan1976 Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported from Châteauguay, Québec

    @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • AverwingTTV Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Québec

    @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

  • jonjerkone Brommelier (@jonjerkone) reported from Westmount, Québec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • TheMistryUK Priesh Mistry (@TheMistryUK) reported from Dorval, Québec

    @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • CoolopolisMTL Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Québec

    @videotron no internet here at my home in NDG. Please fix

  • mohaneappen mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Québec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • peternowak Peter Nowak (@peternowak) reported

    PKP on the $850 million Rogers-Videotron network-sharing lawsuit: this time it's going to be different, trust us

  • 2closetocall Bryan Breguet (@2closetocall) reported

    @CaelemSG @Curbisboy Well for cellular it might actually help since they'll still Freedom to Videotron, right? Weirdly enough

  • LockieSimon Simon Lockie (@LockieSimon) reported

    The focus on enforceability of the @FP_Champagne conditions misses the mark: the conditions themselves are irrelevant to solving the actual problem, ie that Canada's wireless markets (including Quebec) are the least competitive in the world, and Videotron simply won't change that

  • BenKlass Ben Klass (@BenKlass) reported

    Videotron is saying it will bring prices down once it enters foreign territory. I’m currently paying $45 per month for 27 GB and unlimited calling from fido. Hey @PKP_Qc, you want my business? Make me a better offer!

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    I don't like @Videotron anymore. I ordered three phones. Received two with new plans. My old contract is still in place, and their invoice is so complicated I can't tell what's what. Not the first time we've had problems, but other companies are the same. #sigh

  • yiffyballs yiffyballs (@yiffyballs) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng **** videotron, they suck *** anyway. too busy supporting quebec separatism to maintain their own networks

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @AnthonyLacavera Only in socialized Canada should anyone but the owners decide whom they should sell to. FYI the Crown can direct divestiture but not pick the receiving buyers. @Globalive never stood a chance against the size of @Videotron.

  • aftellemath michelle (of the people) (@aftellemath) reported

    alright NO ONR can talk me into qc dates i hate videotron with my entire being i will not go to that awful arena even for space band

  • Lachine4life Franco Fragapane (@Lachine4life) reported

    @HunterZThompson Why aren't you with Videotron? Bell is terrible lol

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @kaplanmyrth @TekSavvyBuzz He calls on @FP_Champagne to w/hold his decision on the spectrum license transfer to Videotron until the #CRTC rules on TekSavvy undue preference complaint. 2/