Vidéotron Outage Report in Sainte-Catherine, Montérégie, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Catherine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
TV (11%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Sainte-Catherine, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Pointe-Claire, Dollard-Des Ormeaux, Longueuil, La Prairie, Laval, Brossard and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Pointe-Claire |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sainte-Catherine, Québec
Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
-
KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
-
Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
-
khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Viglas
(@MattViglas) reported
@Videotron Bell Fibe was online the moment electricity came back, just saying.. Videotron is still down at my dads place (J7T). I've been bugging him to switch. After this fiasco he will be.
-
Manuel Pulido
(@Moepulido) reported
@Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?
-
Xaina
(@Xaina71) reported
@Videotron No internet in Edouard Montpetit H3T 1K4 .. it was down at 4pm today
-
Marc Griffin
(@montrealmarc) reported
@greynotgrey @Videotron People are saying on the Videotron support page they’re being told: “no idea when the internet will be back on.”
-
Wendy Chen
(@WendyCh62813748) reported
@Videotron I don’t want to say any bad words… but
-
carmax
(@carmax74905256) reported
@Videotron 2) I have Rogers as a cell provider. Their network was offline for me. Was able to connect to an agent in a minute. That agent followed up by email & suggested I ask billing for a credit. They are now back online. Two completely different experiences. Videotron is not prepared.
-
Kevin Gélinas
(@KevinGlinas1) reported
@greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.
-
Sterling Cohen
(@sterling_cohen) reported
@Videotron Load of crap
-
steven
(@stevenindig03) reported
@Videotron Bs fix my damn wifi already
-
Derek Kilian
(@DerekJKilian) reported
@Videotron are you saying that it’s 90% of your employees that have service? With all the dissatisfied customers that are speaking out, it’s hard to imagine that we make up the 10% that have no services…