Vidéotron outages and service status in Sainte-Catherine, Quebec

Problems in the last 24 hours in Sainte-Catherine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sainte-Catherine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Saint-Constant.

City	Problem Type	Report Time
Montréal	Internet	56 minutes ago
Montréal	Internet	2 hours ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Sainte-Catherine, Quebec

Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:

• 
  DARRELL (@darealityy) reported 19 seconds ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

• 
  jyseerys (@jayseereyes) reported 6 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Sean Lloyd (@SeanLloyd93) reported 6 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Kristian Gravenor (@CoolopolisMTL) reported 8 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 9 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Dan Carnelly (@dancarnelly) reported 17 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  David MacIntyre (@dave_mac609) reported 22 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Jaaaaaayyyyy (@zerojay) reported 22 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 28 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Issa Sissoko (@IssaCheckmate) reported 32 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 33 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Richard E Flanagan (@phosfiend) reported 34 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Issa Sissoko (@IssaCheckmate) reported 36 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  M▼RKDIEZ (@markdiez514) reported 51 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  jyseerys (@jayseereyes) reported 53 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Jaaaaaayyyyy (@zerojay) reported 54 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Katelyn Thomas (@katelynvthomas) reported 54 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Jaaaaaayyyyy (@zerojay) reported 55 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Amanda (@wild_one1998) reported 56 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  lagarto malo 🦎 (@lagarto_malo) reported 60 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 10 minutes ago

  @highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 11 minutes ago

  wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron

• 
  Morin (@MorinLoL1) reported 12 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 17 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 18 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.

• 
  Scale (@alliareault) reported 18 minutes ago

  @GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time

• 
  Audrey Laurent-André (@CancerPrime) reported 21 minutes ago

  @Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?

• 
  Derek Kilian (@DerekJKilian) reported 22 minutes ago

  @Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!

• 
  Emmanuel (@GlitchTechFan) reported 22 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  Brandon Caron (@b2caron) reported 23 minutes ago

  @FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢