Vidéotron outages and service status in Sainte-Catherine, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Sainte-Catherine, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 9, 9:16 PM EDT.

Internet (65%)
Wi-fi (17%)
Total Blackout (10%)
E-mail (6%)
TV (2%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Catherine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0
Apr 10, 9:40 PM EDT	0	0
Apr 10, 10:00 PM EDT	0	0
Apr 10, 10:20 PM EDT	0	0
Apr 10, 10:40 PM EDT	0	0
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0
Apr 11, 12:20 AM EDT	0	0
Apr 11, 12:40 AM EDT	0	0
Apr 11, 1:00 AM EDT	0	0
Apr 11, 1:20 AM EDT	0	0
Apr 11, 1:40 AM EDT	0	0
Apr 11, 2:00 AM EDT	0	0
Apr 11, 2:20 AM EDT	0	0
Apr 11, 2:40 AM EDT	0	0
Apr 11, 3:00 AM EDT	0	0
Apr 11, 3:20 AM EDT	0	0
Apr 11, 3:40 AM EDT	0	0
Apr 11, 4:00 AM EDT	0	0
Apr 11, 4:20 AM EDT	0	0
Apr 11, 4:40 AM EDT	0	0
Apr 11, 5:00 AM EDT	0	0
Apr 11, 5:20 AM EDT	0	0
Apr 11, 5:40 AM EDT	0	0
Apr 11, 6:00 AM EDT	0	0
Apr 11, 6:20 AM EDT	0	0
Apr 11, 6:40 AM EDT	0	0
Apr 11, 7:00 AM EDT	0	0
Apr 11, 7:20 AM EDT	0	0
Apr 11, 7:40 AM EDT	0	0
Apr 11, 8:00 AM EDT	0	0
Apr 11, 8:20 AM EDT	0	0
Apr 11, 8:40 AM EDT	0	0
Apr 11, 9:00 AM EDT	0	0
Apr 11, 9:20 AM EDT	0	0
Apr 11, 9:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sainte-Catherine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, and La Prairie.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Saint-Constant	Internet	3 days ago
Montréal	Internet	8 days ago
Montréal	Internet	8 days ago

Nearby cities with recent reports

Montréal

3 recent signals

2 days ago

Saint-Constant

1 recent signals

3 days ago

Community Discussion

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Vidéotron Issues Reports Near Sainte-Catherine, Quebec

Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 4 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Cee (@CeeFor) reported 10 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Issa Sissoko (@IssaCheckmate) reported 12 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Richard E Flanagan (@phosfiend) reported 16 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
KitEdotca (@KittEdotca) reported 21 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
sbg4evr (@sbg4evr) reported 21 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
lagarto malo 🦎 (@lagarto_malo) reported 24 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
martin lutteral 🇨🇦 (@mlutteral) reported 27 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Amanda (@wild_one1998) reported 28 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
M▼RKDIEZ (@markdiez514) reported 32 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Jaaaaaayyyyy (@zerojay) reported 35 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Kathy M (@kathym425) reported 40 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Sean Lloyd (@SeanLloyd93) reported 42 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Ahsan. (@Iqballer69) reported 47 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
David MacIntyre (@dave_mac609) reported 49 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Kathy M (@kathym425) reported 52 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
m@rie (@mtn_carnet) reported 53 minutes ago from Montréal, Quebec
@Videotron Service internet.
martin lutteral 🇨🇦 (@mlutteral) reported 56 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
martin lutteral 🇨🇦 (@mlutteral) reported 57 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
DARRELL (@darealityy) reported 59 minutes ago from Brossard, Quebec
@NobuBergy @Videotron Damn times are hard out here!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Chris (@Silverxx27) reported 3 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
DJV (@wickerman555666) reported 4 minutes ago
@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking
Levi Gratton (@LeviGratton) reported 9 minutes ago
@Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?
James Somaeck (@somaeck) reported 11 minutes ago
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
LibertyDragonette (@LostLunatic2) reported 11 minutes ago
@mrenner_schultz @RichardAubrey11 @Starlink Ah shut up! All the internet service does. Bell Canada, Videotron... they all do. If you have a phone, they spies on you with your data. I don't care, I have nothing to hide. I'm doing nothing illegal.
James Somaeck (@somaeck) reported 12 minutes ago
To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9
Grok (@grok) reported 12 minutes ago
The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
Amelie Leah (@melievisuals) reported 15 minutes ago
Anyone else with Videotron/Helix having issues?
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 21 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Sean Lloyd (@SeanLloyd93) reported 24 minutes ago
@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell