Vidéotron Outage Report in Sainte-Catherine, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Catherine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (66%)
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Wi-fi (15%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Sainte-Catherine, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Longueuil, La Prairie, Laval, Brossard and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Dollard-Des Ormeaux |
Wi-fi | |
| Longueuil |
Internet | |
| Montréal |
Internet |
Community Discussion
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Vidéotron Issues Reports Near Sainte-Catherine, Québec
Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Lévesque #FSDBetaCanada
(@MartinLvesque6) reported
@sparkyb1 @TorontoUltra @Bell Now Starlink is here and that other company changed their pricing. Bell tho, is still not on my street for internet, same with Videotron or an other ISP including DSL. For my cellphone, I have one or two bars on my on my phone with Bell which barely gives me a signal.
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Chevy
(@CoachSanta_) reported
Samsung A70 combined with @Videotron internet and data = prehistoric network speed. It's 2021 and my YouTube videos are playing in 480p because of network speed. Smh
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Ru55o Gaming
(@Ru55o2) reported
@SwampyJoe11_SRQ @KatieJStrang NHL got it wrong in Arizona. It was a risk move and didn't pan out. You better believe the Coyotes are going to a much more guaranteed deserving city. I would say KC or Quebec City. Money is on QC city. The videotron arena is spectacular and guaranteed sellout. Poor Yotes fans :(
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Dwayne Winseck
(@mediamorphis) reported
@fanCRTCProfling Agreed. This is part of what I am pointing to in terms of why Videotron is a poor candidate for a potential spin-off remedy. As I said, Quebecor's track record-in wireless, broadcasting & newspaper publishing--outside QC is poor. That should play a key role in the review, imo.
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Logan Foster
(@LoganCDN) reported
WoW raiding got cut short for me last night due to some sort of truly horrible internet brain fart from @Videotron that resulted in 5 sec lag and zero ui response in game. Apologies to my guild and our pugs for losing a tank 3 bosses in SoD normal.
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Andy Kaplan-Myrth
(@kaplanmyrth) reported
In Nov 2019, media arms of Bell, Rogers, and Videotron asked the Federal Court to order *themselves* and other ISPs to block unlicensed streaming service GoldTV. Today, @TekSavvyBuzz is taking that case to the Supreme Court of Canada. 🧵👇🏼
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Commissioner Miner
(@fanCRTCProfling) reported
@krisjoseph @BenKlass I see what u are saying & where coming from, but, yeah I can't ever seeing myself siding with ISED on this if what Bell claims is true. ISED's policy is bad policy. Their fix is worse policy (a fix in secret to benefit their hand picked champ, videotron only). Rotten.
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Judyth Mermelstein
(@GadflyQuebec) reported
@peter102746 @Nancy_Crouse @CBCNews I very much doubt either CTV or Global would create an equivalent cross-Canada French-language service; rather, they'd claim it wasn't economically viable to do more than dub/translate what they find profitable. As for Videotron, it's not national & is too dominant in QC already.
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Jason
(@JasonZeroOne_) reported
mmmhmmm, gota love a cellphone provider like @chatrmobile even though theyre under among the biggest service providers, like @Rogers or @Videotron whichever it is now, i pay my bill, n then what? get cut off every 28th? lol, imagine if u guys cared at all about your clients
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Phil. T.
(@Corporate18) reported
@Videotron Is it normal that my gateway model keeps turning off on its own because of the outage ?