Vidéotron Outage Report in Sainte-Catherine, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Sainte-Catherine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet
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Wi-fi
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Total Blackout
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TV
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E-mail
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Phone
Live Outage Map Near Sainte-Catherine, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, LaSalle, Saint-Constant, Longueuil, Dollard-Des Ormeaux, Saint-Bruno-de-Montarville, Dorval, Brossard, Châteauguay, Lachine, Mercier, Greenfield Park, Montréal-Ouest and Pointe-Claire.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vidéotron Issues Reports Near Sainte-Catherine, Québec
Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:-
martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Beth W (@bunnyette) reported from Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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DARRELL (@darealityy) reported from Brossard, Québec
@NobuBergy @Videotron Damn times are hard out here!
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Juliana C 🏳️🌈 (@juycer) reported from Longueuil, Québec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
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mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Brommelier (@jonjerkone) reported from Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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Richard E Flanagan (@phosfiend) reported from Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Beth W (@bunnyette) reported from Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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KitEdotca (@KittEdotca) reported from Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:-
stephane harnois (@Errorist66) reported
internet down? but i can ping 1.1.1.1 so it’s only the DNS from #videotron. so change the adaptor settings for you network card and add 1.1.1.1 to the list of DNS
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Ken Shields (@yarvinator) reported
@Videotron If you know how to change your DNS settings on your PC or router, change it to use 8.8.8.8 for now. DNS services are down... not the internet
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FrekkieMonster (@FrekkieMonster) reported
@JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop
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andrew quenneville (@AndrewTechDude) reported
@Videotron i am loosing money on my investments as we speak VIDEOTRON fix this before i lose more money
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L. V. Birdsong (they/them) (@LVBirdsong) reported
@Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.
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Sophie-Anne B. (@SophieAnneB) reported
Videotron down in Gatineau. How am I supposed to work?
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Nadia (@Nadia22812773) reported
@JokeSins @Videotron I’m in West Island and no service
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Peepee Poopoo (@PeepeeP09727232) reported
@maelgraham @YanVxnom @Videotron Fizz is videotron bro. I'm on fizz and my internet is down
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P.J. (@PJ86994288) reported
@Videotron Would be nice to get updates and an estimated time when service could be re-established
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GatorrGG #BHRC⚪️ (@GatorrGG) reported
@Videotron you guys are the worst