Vidéotron outages and service status in Sainte-Catherine, Quebec

Problems in the last 24 hours in Sainte-Catherine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sainte-Catherine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	TV	10 hours ago
Montréal	Internet	10 hours ago
Montréal	Internet	10 hours ago
Montréal	E-mail	20 hours ago
Montréal	Internet	21 hours ago
Montréal	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Sainte-Catherine, Quebec

Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:

• 
  jyseerys (@jayseereyes) reported 3 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 3 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Richard E Flanagan (@phosfiend) reported 7 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 8 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Elephant Stone (@ElephantStoneHQ) reported 13 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  lagarto malo 🦎 (@lagarto_malo) reported 15 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 18 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 22 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Amanda (@wild_one1998) reported 23 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Jaaaaaayyyyy (@zerojay) reported 24 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Katelyn Thomas (@katelynvthomas) reported 28 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  sbg4evr (@sbg4evr) reported 28 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Brommelier (@jonjerkone) reported 30 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  Elephant Stone (@ElephantStoneHQ) reported 32 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Issa Sissoko (@IssaCheckmate) reported 34 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Issa Sissoko (@IssaCheckmate) reported 35 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Dan Carnelly (@dancarnelly) reported 40 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Issa Sissoko (@IssaCheckmate) reported 47 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  David MacIntyre (@dave_mac609) reported 51 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Sean Lloyd (@SeanLloyd93) reported 57 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Indonesian Philosopher (@nusantaran_chud) reported 1 minute ago

  Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 7 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Kamelia (@money_pulasi) reported 7 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  LibertyDragonette (@LostLunatic2) reported 9 minutes ago

  @mrenner_schultz @RichardAubrey11 @Starlink Ah shut up! All the internet service does. Bell Canada, Videotron... they all do. If you have a phone, they spies on you with your data. I don't care, I have nothing to hide. I'm doing nothing illegal.

• 
  RiouxSVN (@RiouxSVN) reported 16 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  Erick Dahan (@erickdahan) reported 16 minutes ago

  @JonFraserTF @TELUS They are all terrible. Bell, Rogers (blech)...now you are telling us Telus. Videotron in QC is ok, not the best deals, but business line service is decent.

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 18 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 18 minutes ago

  @moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭

• 
  Mr. FrozenToast (@Rafi_Farkas) reported 18 minutes ago

  @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

• 
  Maka veli (@Makaveli_28) reported 20 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??