Vidéotron Outage Report in Sainte-Catherine, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Catherine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Catherine, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Mercier, La Prairie, Saint-Constant, Longueuil, Laval, Châteauguay, Dollard-Des Ormeaux, Castle Gardens, Dorval, Mont-Royal, Lachine and Saint-Bruno-de-Montarville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Mercier |
TV | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| La Prairie |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Sainte-Catherine, Québec
Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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DARRELL
(@darealityy) reported
from
Brossard, Québec
@NobuBergy @Videotron Damn times are hard out here!
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Allan Sonac
(@AllanSonac) reported
@EAUclaire2010 @Bell_Support I disagree, Videotron had a huge outage in Montreal that lasted for days for some clients just 2 weeks ago. The grass is always greener on the other side. I had an issue with my service due to moisture on the equipment outside & they were very quick to change it. Thank you Bell.
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K is Dreamin’ 🌸✨
(@RMeyer1991) reported
@Videotron Coworker in the McGill ghetto doesn't have internet and doesn't have mobile data available in their phone to ask. Is there a service outage in the area?
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Dreez 🇨🇦🇭🇹
(@TheRealDreez) reported
@Videotron @fredomarcilo Hey Videotron: Further to Frederic’s tweet, its seems like there’s an outage as we lost connection in Lachine, QC.
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Nayaaaaa
(@Naya_0314) reported
Idk what Videotron has going on but their wifi is garbage.
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Ron Israel
(@ETCBUYS) reported
@Videotron Is is down now also? Feb 23-2021???
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🎮Nick Flix🇬🇷
(@N1ckFL1x) reported
@Videotron hello can I cancel my basic tv package and just add channels. I have tsn and I would like to add rogers sportsnet and do not watch any of the channels on the basic tv package. My question is cam I have the 2 sports channels without the basic tv package?
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BlackRec
(@quentin3225) reported
@Videotron @ETCBUYS Down for me too in montreal
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Marc-André Auclair
(@EAUclaire2010) reported
@heyitspazz @Bell_Support Yep same thing here ! Will pay less with videotron and more stable connection. Bell sucks !
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BGD
(@bgd99) reported
@CHOM977 @TerryDiMonte well fellow Montrealers, I’m looking for help. Won’t cost a dime! Videotron has cancelled @AMC_TV & I’m going to miss #WalkingDead this weekend. Any ideas? Tips? How can we watch the return LIVE this Sunday? 😩
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Frederic Marcil
(@fredomarcilo) reported
@Videotron currently outage at laval ??? No internet