Vidéotron outages and service status in Sainte-Catherine, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Sainte-Catherine, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 20, 5:31 PM EDT.

Internet (71%)
Wi-fi (14%)
TV (10%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Catherine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0
May 24, 12:00 AM EDT	0	0
May 24, 12:20 AM EDT	0	0
May 24, 12:40 AM EDT	0	0
May 24, 1:00 AM EDT	0	0
May 24, 1:20 AM EDT	0	0
May 24, 1:40 AM EDT	0	0
May 24, 2:00 AM EDT	0	0
May 24, 2:20 AM EDT	0	0
May 24, 2:40 AM EDT	0	0
May 24, 3:00 AM EDT	0	0
May 24, 3:20 AM EDT	0	0
May 24, 3:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sainte-Catherine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Saint-Constant.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Wi-fi	4 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	8 days ago
Montréal	Wi-fi	11 days ago

Nearby cities with recent reports

Montréal

4 recent signals

3 days ago

Community Discussion

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Vidéotron Issues Reports Near Sainte-Catherine, Quebec

Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:

DARRELL (@darealityy) reported 3 minutes ago from Brossard, Quebec
@NobuBergy @Videotron Damn times are hard out here!
Amanda (@wild_one1998) reported 9 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 13 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
sbg4evr (@sbg4evr) reported 14 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Kathy M (@kathym425) reported 14 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
sbg4evr (@sbg4evr) reported 20 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Nick Chrysanthakopoulos (@NickChrysantha1) reported 30 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
m@rie (@mtn_carnet) reported 30 minutes ago from Montréal, Quebec
@Videotron Service internet.
Dan Carnelly (@dancarnelly) reported 35 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Ahsan. (@Iqballer69) reported 37 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Elephant Stone (@ElephantStoneHQ) reported 39 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Droussy 🎙🔥 (@DroussyBabe) reported 40 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Jaaaaaayyyyy (@zerojay) reported 43 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
KitEdotca (@KittEdotca) reported 44 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
martin lutteral 🇨🇦 (@mlutteral) reported 46 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Brommelier (@jonjerkone) reported 49 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
martin lutteral 🇨🇦 (@mlutteral) reported 52 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Issa Sissoko (@IssaCheckmate) reported 54 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
jyseerys (@jayseereyes) reported 57 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Elephant Stone (@ElephantStoneHQ) reported 59 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 3 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 3 minutes ago
@fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?
Jean Laroche (@boursouvie) reported 4 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
Audrey Laurent-André (@CancerPrime) reported 7 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
Black Siri (@ToLoveShay) reported 12 minutes ago
@Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.
Samuel Miller (@Hephaestus7) reported 13 minutes ago
@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
HammerofSparx (@KevinAn45942701) reported 13 minutes ago
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 15 minutes ago
@FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.
Toth (@FakeNews10164) reported 16 minutes ago
I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 21 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.