Vidéotron Outage Report in Sainte-Catherine, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Catherine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Sainte-Catherine, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Brossard, LaSalle, Mercier, Dorval, La Prairie and Saint-Constant.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Longueuil |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sainte-Catherine, Québec
Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Amanda
(@wild_one1998) reported
from
Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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FeDD
(@FL_MDD) reported
@desjac01 Who owns Videotron again? And don't they have a streaming service?
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Ken Quinn
(@kwquinn) reported
@chouette007 @mtlgazette What does this have to do with Bebawi? I'm a Videotron customer. Of COURSE they have my personal info
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Tiger Tchakounté
(@tchakountay) reported
@Videotron WOULD NEVER
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Shivam Gandhi
(@GujuGaming) reported
@Videotron My service is down for Internet. What’s going on?
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!!! anthony
(@RoastedPotatoes) reported
@zojajaja you can also call videotron and tell them you’re thinking about leaving, we did that at our old apartment and they gave us the new customer discount for another year
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Jimu Lidu
(@jimulidu) reported
@Videotron Vidéotron internet is extremely unreliable! I switched from Bell to Videotron today and the Helix FI router lost connection twice today and got 1mbp per second on several occasions 😡 Not the 400 mbps advertised! Never had any issues with Bell in 4 years!
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Annabelle Metayer
(@AnnabelleMeta) reported
@Videotron Ok. Thanks. I contacted your chat service.
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Elias Makos
(@eliasmakos) reported
If you were about to launch Canada’s fourth national wireless carrier, owning a CFL team isn’t the worst idea. I bet you there won’t be a TV camera angle at Molson Stadium where you won’t see a Videotron or Fizz ad in the background. And on Bell’s TSN & RDS to boot. #Alouettes
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Eduardo Revuelta
(@eduardorevuelta) reported
@Videotron Why bother? nothing you can do can change your pathetic 1980 infrastructure.... Sad to see now a first world country can have such a bad service after all...
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sheilur 🍓🐢
(@sheilur) reported
@Videotron why is my internet connection not working???