Vidéotron outages and service status in Sainte-Catherine, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Sainte-Catherine, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 9, 9:16 PM EDT.

Internet (68%)
Wi-fi (21%)
Total Blackout (9%)
TV (3%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Catherine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 12, 4:00 PM EDT	0	0
Apr 12, 4:20 PM EDT	0	0
Apr 12, 4:40 PM EDT	0	0
Apr 12, 5:00 PM EDT	0	0
Apr 12, 5:20 PM EDT	0	0
Apr 12, 5:40 PM EDT	0	0
Apr 12, 6:00 PM EDT	0	0
Apr 12, 6:20 PM EDT	0	0
Apr 12, 6:40 PM EDT	0	0
Apr 12, 7:00 PM EDT	0	0
Apr 12, 7:20 PM EDT	0	0
Apr 12, 7:40 PM EDT	0	0
Apr 12, 8:00 PM EDT	0	0
Apr 12, 8:20 PM EDT	0	0
Apr 12, 8:40 PM EDT	0	0
Apr 12, 9:00 PM EDT	0	0
Apr 12, 9:20 PM EDT	0	0
Apr 12, 9:40 PM EDT	0	0
Apr 12, 10:00 PM EDT	0	0
Apr 12, 10:20 PM EDT	0	0
Apr 12, 10:40 PM EDT	0	0
Apr 12, 11:00 PM EDT	0	0
Apr 12, 11:20 PM EDT	0	0
Apr 12, 11:40 PM EDT	0	0
Apr 13, 12:00 AM EDT	0	0
Apr 13, 12:20 AM EDT	0	0
Apr 13, 12:40 AM EDT	0	0
Apr 13, 1:00 AM EDT	0	0
Apr 13, 1:20 AM EDT	0	0
Apr 13, 1:40 AM EDT	0	0
Apr 13, 2:00 AM EDT	0	0
Apr 13, 2:20 AM EDT	0	0
Apr 13, 2:40 AM EDT	0	0
Apr 13, 3:00 AM EDT	0	0
Apr 13, 3:20 AM EDT	0	0
Apr 13, 3:40 AM EDT	0	0
Apr 13, 4:00 AM EDT	0	0
Apr 13, 4:20 AM EDT	0	0
Apr 13, 4:40 AM EDT	0	0
Apr 13, 5:00 AM EDT	0	0
Apr 13, 5:20 AM EDT	0	0
Apr 13, 5:40 AM EDT	0	0
Apr 13, 6:00 AM EDT	0	0
Apr 13, 6:20 AM EDT	0	0
Apr 13, 6:40 AM EDT	0	0
Apr 13, 7:00 AM EDT	0	0
Apr 13, 7:20 AM EDT	0	0
Apr 13, 7:40 AM EDT	0	0
Apr 13, 8:00 AM EDT	0	0
Apr 13, 8:20 AM EDT	0	0
Apr 13, 8:40 AM EDT	0	0
Apr 13, 9:00 AM EDT	0	0
Apr 13, 9:20 AM EDT	0	0
Apr 13, 9:40 AM EDT	0	0
Apr 13, 10:00 AM EDT	0	0
Apr 13, 10:20 AM EDT	0	0
Apr 13, 10:40 AM EDT	0	0
Apr 13, 11:00 AM EDT	0	0
Apr 13, 11:20 AM EDT	0	0
Apr 13, 11:40 AM EDT	0	0
Apr 13, 12:00 PM EDT	0	0
Apr 13, 12:20 PM EDT	0	0
Apr 13, 12:40 PM EDT	0	0
Apr 13, 1:00 PM EDT	0	0
Apr 13, 1:20 PM EDT	0	0
Apr 13, 1:40 PM EDT	0	0
Apr 13, 2:00 PM EDT	0	0
Apr 13, 2:20 PM EDT	0	0
Apr 13, 2:40 PM EDT	0	0
Apr 13, 3:00 PM EDT	0	0
Apr 13, 3:20 PM EDT	0	0
Apr 13, 3:40 PM EDT	0	0
Apr 13, 4:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sainte-Catherine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, and La Prairie.

City	Problem Type	Report Time
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Saint-Constant	Internet	5 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

3 recent signals

4 days ago

Saint-Constant

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sainte-Catherine, Quebec

Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:

Kathy M (@kathym425) reported 10 seconds ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
Issa Sissoko (@IssaCheckmate) reported 44 seconds ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 47 seconds ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Sean Lloyd (@SeanLloyd93) reported 3 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Dan Carnelly (@dancarnelly) reported 5 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Kristian Gravenor (@CoolopolisMTL) reported 14 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Felipe PJ (@fjvost) reported 18 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
jyseerys (@jayseereyes) reported 19 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
lagarto malo 🦎 (@lagarto_malo) reported 19 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Beth W (@bunnyette) reported 22 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
sbg4evr (@sbg4evr) reported 33 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
jyseerys (@jayseereyes) reported 33 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Richard E Flanagan (@phosfiend) reported 33 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Kathy M (@kathym425) reported 39 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Elephant Stone (@ElephantStoneHQ) reported 45 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
sbg4evr (@sbg4evr) reported 46 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Katelyn Thomas (@katelynvthomas) reported 48 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
M▼RKDIEZ (@markdiez514) reported 58 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
m@rie (@mtn_carnet) reported 59 minutes ago from Montréal, Quebec
@Videotron Service internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Lumpy 🔪 (@lumpybag) reported 6 minutes ago
@Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service
TekSavvy Assistance (@TekSavvyCSR) reported 8 minutes ago
@somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL
Jeff Pappone 🇨🇦 (@jpappone) reported 9 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
Panda🌻 (@takarajewels) reported 10 minutes ago
The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀
Paolo (@Captain_Crash83) reported 13 minutes ago
Anybody currently having issues with Videotron?
sasksailortech75 (@sasksailortech1) reported 14 minutes ago
@senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.
🍉 Katz | VGen Artist (@creameowlatte) reported 18 minutes ago
my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-
Geeno (@Geeno262) reported 19 minutes ago
@AmazingZoltan try videotron i found i get great customer service
iPro YT (@YtIpro57328) reported 19 minutes ago
@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
Brandon Caron (@b2caron) reported 24 minutes ago
@FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢