Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Westmount, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 20, 5:31 PM EDT.

Internet (71%)
Wi-fi (14%)
TV (10%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
May 19, 10:40 PM EDT	0	0	0
May 19, 11:00 PM EDT	0	0	0
May 19, 11:20 PM EDT	0	0	0
May 19, 11:40 PM EDT	0	0	0
May 20, 12:00 AM EDT	0	0	0
May 20, 12:20 AM EDT	0	0	0
May 20, 12:40 AM EDT	0	0	0
May 20, 1:00 AM EDT	0	0	0
May 20, 1:20 AM EDT	0	0	0
May 20, 1:40 AM EDT	0	0	0
May 20, 2:00 AM EDT	0	0	0
May 20, 2:20 AM EDT	0	0	0
May 20, 2:40 AM EDT	0	0	0
May 20, 3:00 AM EDT	0	0	0
May 20, 3:20 AM EDT	0	0	0
May 20, 3:40 AM EDT	0	0	0
May 20, 4:00 AM EDT	0	0	0
May 20, 4:20 AM EDT	0	0	0
May 20, 4:40 AM EDT	0	0	0
May 20, 5:00 AM EDT	0	0	0
May 20, 5:20 AM EDT	0	0	0
May 20, 5:40 AM EDT	0	0	0
May 20, 6:00 AM EDT	0	0	0
May 20, 6:20 AM EDT	0	0	0
May 20, 6:40 AM EDT	0	0	0
May 20, 7:00 AM EDT	0	0	0
May 20, 7:20 AM EDT	0	0	0
May 20, 7:40 AM EDT	0	0	0
May 20, 8:00 AM EDT	0	0	0
May 20, 8:20 AM EDT	0	0	0
May 20, 8:40 AM EDT	0	0	0
May 20, 9:00 AM EDT	0	0	0
May 20, 9:20 AM EDT	0	0	0
May 20, 9:40 AM EDT	0	0	0
May 20, 10:00 AM EDT	0	0	0
May 20, 10:20 AM EDT	0	0	0
May 20, 10:40 AM EDT	0	0	0
May 20, 11:00 AM EDT	0	0	0
May 20, 11:20 AM EDT	0	0	0
May 20, 11:40 AM EDT	0	0	0
May 20, 12:00 PM EDT	0	0	0
May 20, 12:20 PM EDT	0	0	0
May 20, 12:40 PM EDT	0	0	0
May 20, 1:00 PM EDT	0	0	0
May 20, 1:20 PM EDT	0	0	0
May 20, 1:40 PM EDT	0	0	0
May 20, 2:00 PM EDT	0	0	0
May 20, 2:20 PM EDT	0	0	0
May 20, 2:40 PM EDT	0	0	0
May 20, 3:00 PM EDT	0	0	0
May 20, 3:20 PM EDT	0	0	0
May 20, 3:40 PM EDT	0	0	0
May 20, 4:00 PM EDT	0	0	0
May 20, 4:20 PM EDT	0	0	0
May 20, 4:40 PM EDT	0	0	0
May 20, 5:00 PM EDT	0	0	0
May 20, 5:20 PM EDT	0	0	0
May 20, 5:40 PM EDT	0	0	0
May 20, 6:00 PM EDT	0	0	0
May 20, 6:20 PM EDT	0	0	0
May 20, 6:40 PM EDT	0	0	0
May 20, 7:00 PM EDT	0	0	0
May 20, 7:20 PM EDT	0	0	0
May 20, 7:40 PM EDT	0	0	0
May 20, 8:00 PM EDT	0	0	0
May 20, 8:20 PM EDT	0	0	0
May 20, 8:40 PM EDT	0	0	0
May 20, 9:00 PM EDT	0	0	0
May 20, 9:20 PM EDT	0	0	0
May 20, 9:40 PM EDT	0	0	0
May 20, 10:00 PM EDT	0	0	0
May 20, 10:20 PM EDT	0	0	0
May 20, 10:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	5 hours ago
Montréal	Wi-fi	13 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	4 days ago
Montréal	Wi-fi	8 days ago

Nearby cities with recent reports

Montréal

5 recent signals

5 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

Droussy 🎙🔥 (@DroussyBabe) reported 22 seconds ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Issa Sissoko (@IssaCheckmate) reported 7 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Issa Sissoko (@IssaCheckmate) reported 12 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
sbg4evr (@sbg4evr) reported 14 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Elephant Stone (@ElephantStoneHQ) reported 15 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Elephant Stone (@ElephantStoneHQ) reported 19 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Nick Chrysanthakopoulos (@NickChrysantha1) reported 21 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Jaaaaaayyyyy (@zerojay) reported 22 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Amanda (@wild_one1998) reported 22 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Averwing Entertainment (@AverwingTTV) reported 24 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
khai (@sumtimw0ng) reported 27 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Jaaaaaayyyyy (@zerojay) reported 34 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
jyseerys (@jayseereyes) reported 38 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
M▼RKDIEZ (@markdiez514) reported 40 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Brommelier (@jonjerkone) reported 43 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
jyseerys (@jayseereyes) reported 50 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Sean Lloyd (@SeanLloyd93) reported 52 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
lagarto malo 🦎 (@lagarto_malo) reported 54 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Cee (@CeeFor) reported 55 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Mark C (@markc1061) reported 2 minutes ago
@Videotron Ottawa wireless data still not working.
Scale (@alliareault) reported 2 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
Anne DeBlois (@annedeblois) reported 7 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
Scale (@alliareault) reported 8 minutes ago
Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 10 minutes ago
Two straight days @Videotron internet is down. Clown service.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 10 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 10 minutes ago
@jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.
Jean Laroche (@boursouvie) reported 11 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 13 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Grok (@grok) reported 14 minutes ago
The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.