Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 9, 5:50 PM EDT.

Internet (75%)
TV (15%)
Wi-fi (10%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
May 9, 12:20 AM EDT	0	0	0
May 9, 12:40 AM EDT	0	0	0
May 9, 1:00 AM EDT	0	0	0
May 9, 1:20 AM EDT	0	0	0
May 9, 1:40 AM EDT	0	0	0
May 9, 2:00 AM EDT	0	0	0
May 9, 2:20 AM EDT	0	0	0
May 9, 2:40 AM EDT	0	0	0
May 9, 3:00 AM EDT	0	0	0
May 9, 3:20 AM EDT	0	0	0
May 9, 3:40 AM EDT	0	0	0
May 9, 4:00 AM EDT	0	0	0
May 9, 4:20 AM EDT	0	0	0
May 9, 4:40 AM EDT	0	0	0
May 9, 5:00 AM EDT	0	0	0
May 9, 5:20 AM EDT	0	0	0
May 9, 5:40 AM EDT	0	0	0
May 9, 6:00 AM EDT	0	0	0
May 9, 6:20 AM EDT	0	0	0
May 9, 6:40 AM EDT	0	0	0
May 9, 7:00 AM EDT	0	0	0
May 9, 7:20 AM EDT	0	0	0
May 9, 7:40 AM EDT	0	0	0
May 9, 8:00 AM EDT	0	0	0
May 9, 8:20 AM EDT	0	0	0
May 9, 8:40 AM EDT	0	0	0
May 9, 9:00 AM EDT	0	0	0
May 9, 9:20 AM EDT	0	0	0
May 9, 9:40 AM EDT	0	0	0
May 9, 10:00 AM EDT	0	0	0
May 9, 10:20 AM EDT	0	0	0
May 9, 10:40 AM EDT	0	0	0
May 9, 11:00 AM EDT	0	0	0
May 9, 11:20 AM EDT	0	0	0
May 9, 11:40 AM EDT	0	0	0
May 9, 12:00 PM EDT	0	0	0
May 9, 12:20 PM EDT	0	0	0
May 9, 12:40 PM EDT	0	0	0
May 9, 1:00 PM EDT	0	0	0
May 9, 1:20 PM EDT	0	0	0
May 9, 1:40 PM EDT	0	0	0
May 9, 2:00 PM EDT	0	0	0
May 9, 2:20 PM EDT	0	0	0
May 9, 2:40 PM EDT	0	0	0
May 9, 3:00 PM EDT	0	0	0
May 9, 3:20 PM EDT	0	0	0
May 9, 3:40 PM EDT	0	0	0
May 9, 4:00 PM EDT	0	0	0
May 9, 4:20 PM EDT	0	0	0
May 9, 4:40 PM EDT	0	0	0
May 9, 5:00 PM EDT	0	0	0
May 9, 5:20 PM EDT	0	0	0
May 9, 5:40 PM EDT	0	0	0
May 9, 6:00 PM EDT	0	0	0
May 9, 6:20 PM EDT	0	0	0
May 9, 6:40 PM EDT	0	0	0
May 9, 7:00 PM EDT	0	0	0
May 9, 7:20 PM EDT	0	0	0
May 9, 7:40 PM EDT	0	0	0
May 9, 8:00 PM EDT	0	0	0
May 9, 8:20 PM EDT	0	0	0
May 9, 8:40 PM EDT	0	0	0
May 9, 9:00 PM EDT	0	0	0
May 9, 9:20 PM EDT	0	0	0
May 9, 9:40 PM EDT	0	0	0
May 9, 10:00 PM EDT	0	0	0
May 9, 10:20 PM EDT	0	0	0
May 9, 10:40 PM EDT	0	0	0
May 9, 11:00 PM EDT	0	0	0
May 9, 11:20 PM EDT	0	0	0
May 9, 11:40 PM EDT	0	0	0
May 10, 12:00 AM EDT	0	0	0
May 10, 12:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	7 hours ago
Montréal	TV	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago
Montréal	Wi-fi	3 days ago

Nearby cities with recent reports

Montréal

7 recent signals

7 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

KitEdotca (@KittEdotca) reported 3 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
martin lutteral 🇨🇦 (@mlutteral) reported 3 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Beth W (@bunnyette) reported 6 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 7 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Katelyn Thomas (@katelynvthomas) reported 9 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Averwing Entertainment (@AverwingTTV) reported 11 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
sbg4evr (@sbg4evr) reported 13 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 14 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Felipe PJ (@fjvost) reported 14 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Kristian Gravenor (@CoolopolisMTL) reported 18 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Issa Sissoko (@IssaCheckmate) reported 27 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Kathy M (@kathym425) reported 37 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
jyseerys (@jayseereyes) reported 43 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Cee (@CeeFor) reported 44 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
martin lutteral 🇨🇦 (@mlutteral) reported 44 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Jaaaaaayyyyy (@zerojay) reported 51 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Issa Sissoko (@IssaCheckmate) reported 52 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Jaaaaaayyyyy (@zerojay) reported 53 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
martin lutteral 🇨🇦 (@mlutteral) reported 53 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
martin lutteral 🇨🇦 (@mlutteral) reported 59 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

IDK (@SBHSNGL) reported 2 minutes ago
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
Alex Poulopoulos (@AlexPoulopoulo1) reported 3 minutes ago
@Videotron Still have no land-line service. Since Wednesday. Can't even call 911. Older people have traditional landlines . *** can electricity be back and videotron not. Same towers and poles !!!!!
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago
@fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 17 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 17 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
BeegJJ (@BeegJj) reported 24 minutes ago
Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!
Marc Brodeur (@BrodeurAZ) reported 24 minutes ago
@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
issa (@issaibahim84) reported 29 minutes ago
@Bell_Support hey bell we live in hull and this is the 3rd service interruption in 3 weeks. We pay 275$ a month for internet, cell, tv with bell we are now going to switch over to videotron worse internet but atleast they dont have vandalism issues every week
henry 🚗🛻🏎️ (@Car_Silhouettes) reported 29 minutes ago
@harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec
Scale (@alliareault) reported 29 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time