Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Westmount, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 3:18 PM EDT.

Internet (80%)
Wi-fi (13%)
TV (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0
Apr 25, 5:00 AM EDT	0	0	0
Apr 25, 5:20 AM EDT	0	0	0
Apr 25, 5:40 AM EDT	0	0	0
Apr 25, 6:00 AM EDT	0	0	0
Apr 25, 6:20 AM EDT	0	0	0
Apr 25, 6:40 AM EDT	0	0	0
Apr 25, 7:00 AM EDT	0	0	0
Apr 25, 7:20 AM EDT	0	0	0
Apr 25, 7:40 AM EDT	0	0	0
Apr 25, 8:00 AM EDT	0	0	0
Apr 25, 8:20 AM EDT	0	0	0
Apr 25, 8:40 AM EDT	0	0	0
Apr 25, 9:00 AM EDT	0	0	0
Apr 25, 9:20 AM EDT	0	0	0
Apr 25, 9:40 AM EDT	0	0	0
Apr 25, 10:00 AM EDT	0	0	0
Apr 25, 10:20 AM EDT	0	0	0
Apr 25, 10:40 AM EDT	0	0	0
Apr 25, 11:00 AM EDT	0	0	0
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0
Apr 25, 6:20 PM EDT	0	0	0
Apr 25, 6:40 PM EDT	0	0	0
Apr 25, 7:00 PM EDT	0	0	0
Apr 25, 7:20 PM EDT	0	0	0
Apr 25, 7:40 PM EDT	0	0	0
Apr 25, 8:00 PM EDT	0	0	0
Apr 25, 8:20 PM EDT	0	0	0
Apr 25, 8:40 PM EDT	0	0	0
Apr 25, 9:00 PM EDT	0	0	0
Apr 25, 9:20 PM EDT	0	0	0
Apr 25, 9:40 PM EDT	0	0	0
Apr 25, 10:00 PM EDT	0	0	0
Apr 25, 10:20 PM EDT	0	0	0
Apr 25, 10:40 PM EDT	0	0	0
Apr 25, 11:00 PM EDT	0	0	0
Apr 25, 11:20 PM EDT	0	0	0
Apr 25, 11:40 PM EDT	0	0	0
Apr 26, 12:00 AM EDT	0	0	0
Apr 26, 12:20 AM EDT	0	0	0
Apr 26, 12:40 AM EDT	0	0	0
Apr 26, 1:00 AM EDT	0	0	0
Apr 26, 1:20 AM EDT	0	0	0
Apr 26, 1:40 AM EDT	0	0	0
Apr 26, 2:00 AM EDT	0	0	0
Apr 26, 2:20 AM EDT	0	0	0
Apr 26, 2:40 AM EDT	0	0	0
Apr 26, 3:00 AM EDT	0	0	0
Apr 26, 3:20 AM EDT	0	0	0
Apr 26, 3:40 AM EDT	0	0	0
Apr 26, 4:00 AM EDT	0	0	0
Apr 26, 4:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	13 hours ago
Montréal	Internet	17 hours ago
Montréal	TV	7 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	9 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

2 recent signals

13 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

Elephant Stone (@ElephantStoneHQ) reported 4 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Nick Chrysanthakopoulos (@NickChrysantha1) reported 7 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 7 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
m@rie (@mtn_carnet) reported 9 minutes ago from Montréal, Quebec
@Videotron Service internet.
KitEdotca (@KittEdotca) reported 11 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 11 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Amanda (@wild_one1998) reported 14 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
martin lutteral 🇨🇦 (@mlutteral) reported 14 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Sean Lloyd (@SeanLloyd93) reported 28 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Cee (@CeeFor) reported 30 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Elephant Stone (@ElephantStoneHQ) reported 34 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
David MacIntyre (@dave_mac609) reported 34 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
M▼RKDIEZ (@markdiez514) reported 36 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
jyseerys (@jayseereyes) reported 37 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Issa Sissoko (@IssaCheckmate) reported 40 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Ahsan. (@Iqballer69) reported 40 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Issa Sissoko (@IssaCheckmate) reported 42 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
jyseerys (@jayseereyes) reported 47 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Beth W (@bunnyette) reported 51 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Issa Sissoko (@IssaCheckmate) reported 60 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Kamelia (@money_pulasi) reported 4 minutes ago
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
Avanos 🇨🇦⚜️ (@Avanosss) reported 7 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
Daniel (@MTLDaniel) reported 9 minutes ago
@Videotron city crews put my neighbor's cable on my property. he told me you're only showing up in two weeks to reconnect the service...does that mean it will be hanging from the post and hanging down onto my front lawn for that long?
🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 14 minutes ago
@JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum
Kamelia (@money_pulasi) reported 15 minutes ago
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
James Somaeck (@somaeck) reported 15 minutes ago
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 19 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
Scale (@alliareault) reported 19 minutes ago
@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.
Indonesian Philosopher (@nusantaran_chud) reported 19 minutes ago
Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 19 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓