Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and TV.
The most recent signal from this area was received Jul 30, 2:13 AM EDT.

Internet (83%)
E-mail (8%)
TV (8%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
Jul 29, 4:00 PM EDT	0	0	0
Jul 29, 4:20 PM EDT	0	0	0
Jul 29, 4:40 PM EDT	0	0	0
Jul 29, 5:00 PM EDT	0	0	0
Jul 29, 5:20 PM EDT	0	0	0
Jul 29, 5:40 PM EDT	0	0	0
Jul 29, 6:00 PM EDT	0	0	0
Jul 29, 6:20 PM EDT	0	0	0
Jul 29, 6:40 PM EDT	0	0	0
Jul 29, 7:00 PM EDT	0	0	0
Jul 29, 7:20 PM EDT	0	0	0
Jul 29, 7:40 PM EDT	0	0	0
Jul 29, 8:00 PM EDT	0	0	0
Jul 29, 8:20 PM EDT	0	0	0
Jul 29, 8:40 PM EDT	0	0	0
Jul 29, 9:00 PM EDT	0	0	0
Jul 29, 9:20 PM EDT	0	0	0
Jul 29, 9:40 PM EDT	0	0	0
Jul 29, 10:00 PM EDT	0	0	0
Jul 29, 10:20 PM EDT	0	0	0
Jul 29, 10:40 PM EDT	0	0	0
Jul 29, 11:00 PM EDT	0	0	0
Jul 29, 11:20 PM EDT	0	0	0
Jul 29, 11:40 PM EDT	0	0	0
Jul 30, 12:00 AM EDT	0	0	0
Jul 30, 12:20 AM EDT	0	0	0
Jul 30, 12:40 AM EDT	0	0	0
Jul 30, 1:00 AM EDT	0	0	0
Jul 30, 1:20 AM EDT	0	0	0
Jul 30, 1:40 AM EDT	0	0	0
Jul 30, 2:00 AM EDT	0	0	0
Jul 30, 2:20 AM EDT	0	0	0
Jul 30, 2:40 AM EDT	0	0	0
Jul 30, 3:00 AM EDT	0	0	0
Jul 30, 3:20 AM EDT	0	0	0
Jul 30, 3:40 AM EDT	0	0	0
Jul 30, 4:00 AM EDT	0	0	0
Jul 30, 4:20 AM EDT	0	0	0
Jul 30, 4:40 AM EDT	0	0	0
Jul 30, 5:00 AM EDT	0	0	0
Jul 30, 5:20 AM EDT	0	0	0
Jul 30, 5:40 AM EDT	0	0	0
Jul 30, 6:00 AM EDT	0	0	0
Jul 30, 6:20 AM EDT	0	0	0
Jul 30, 6:40 AM EDT	0	0	0
Jul 30, 7:00 AM EDT	0	0	0
Jul 30, 7:20 AM EDT	0	0	0
Jul 30, 7:40 AM EDT	0	0	0
Jul 30, 8:00 AM EDT	0	0	0
Jul 30, 8:20 AM EDT	0	0	0
Jul 30, 8:40 AM EDT	0	0	0
Jul 30, 9:00 AM EDT	0	0	0
Jul 30, 9:20 AM EDT	0	0	0
Jul 30, 9:40 AM EDT	0	0	0
Jul 30, 10:00 AM EDT	0	0	0
Jul 30, 10:20 AM EDT	0	0	0
Jul 30, 10:40 AM EDT	0	0	0
Jul 30, 11:00 AM EDT	0	0	0
Jul 30, 11:20 AM EDT	0	0	0
Jul 30, 11:40 AM EDT	0	0	0
Jul 30, 12:00 PM EDT	0	0	0
Jul 30, 12:20 PM EDT	0	0	0
Jul 30, 12:40 PM EDT	0	0	0
Jul 30, 1:00 PM EDT	0	0	0
Jul 30, 1:20 PM EDT	0	0	0
Jul 30, 1:40 PM EDT	0	0	0
Jul 30, 2:00 PM EDT	0	0	0
Jul 30, 2:20 PM EDT	0	0	0
Jul 30, 2:40 PM EDT	0	0	0
Jul 30, 3:00 PM EDT	0	0	0
Jul 30, 3:20 PM EDT	0	0	0
Jul 30, 3:40 PM EDT	0	0	0
Jul 30, 4:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	14 hours ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	14 days ago
Montréal	Internet	19 days ago
Montréal	Internet	24 days ago

Nearby cities with recent reports

Montréal

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

Richard E Flanagan (@phosfiend) reported 2 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Kathy M (@kathym425) reported 4 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
martin lutteral 🇨🇦 (@mlutteral) reported 6 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Ahsan. (@Iqballer69) reported 13 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Katelyn Thomas (@katelynvthomas) reported 15 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Kristian Gravenor (@CoolopolisMTL) reported 18 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
m@rie (@mtn_carnet) reported 19 minutes ago from Montréal, Quebec
@Videotron Service internet.
Beth W (@bunnyette) reported 24 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Sean Lloyd (@SeanLloyd93) reported 25 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
jyseerys (@jayseereyes) reported 32 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Jaaaaaayyyyy (@zerojay) reported 32 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Elephant Stone (@ElephantStoneHQ) reported 35 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Jaaaaaayyyyy (@zerojay) reported 38 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
martin lutteral 🇨🇦 (@mlutteral) reported 40 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Elephant Stone (@ElephantStoneHQ) reported 40 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
sbg4evr (@sbg4evr) reported 50 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 50 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Issa Sissoko (@IssaCheckmate) reported 53 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Issa Sissoko (@IssaCheckmate) reported 57 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Commissioner Miner (@fanCRTCProfling) reported 1 minute ago
There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Francis Taquin (@FrancisTaquin1) reported 1 minute ago
" Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "
Paolo (@Captain_Crash83) reported 2 minutes ago
Anybody currently having issues with Videotron?
Gさん (@jimmiwilkir) reported 2 minutes ago
@Lenovo Either Lenovo cloud or someone is hacking into my internet on @Videotron . I moved the bios setting to USB first but network became the top item magically.
Indonesian Philosopher (@nusantaran_chud) reported 3 minutes ago
Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭
Emmanuel (@GlitchTechFan) reported 4 minutes ago
Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!
Commissioner Miner (@fanCRTCProfling) reported 14 minutes ago
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 16 minutes ago
@FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 19 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
James Somaeck (@somaeck) reported 20 minutes ago
To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9