Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 3:18 PM EDT.

Internet (80%)
Wi-fi (13%)
TV (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 25, 7:00 PM EDT	0	0
Apr 25, 7:20 PM EDT	0	0
Apr 25, 7:40 PM EDT	0	0
Apr 25, 8:00 PM EDT	0	0
Apr 25, 8:20 PM EDT	0	0
Apr 25, 8:40 PM EDT	0	0
Apr 25, 9:00 PM EDT	0	0
Apr 25, 9:20 PM EDT	0	0
Apr 25, 9:40 PM EDT	0	0
Apr 25, 10:00 PM EDT	0	0
Apr 25, 10:20 PM EDT	0	0
Apr 25, 10:40 PM EDT	0	0
Apr 25, 11:00 PM EDT	0	0
Apr 25, 11:20 PM EDT	0	0
Apr 25, 11:40 PM EDT	0	0
Apr 26, 12:00 AM EDT	0	0
Apr 26, 12:20 AM EDT	0	0
Apr 26, 12:40 AM EDT	0	0
Apr 26, 1:00 AM EDT	0	0
Apr 26, 1:20 AM EDT	0	0
Apr 26, 1:40 AM EDT	0	0
Apr 26, 2:00 AM EDT	0	0
Apr 26, 2:20 AM EDT	0	0
Apr 26, 2:40 AM EDT	0	0
Apr 26, 3:00 AM EDT	0	0
Apr 26, 3:20 AM EDT	0	0
Apr 26, 3:40 AM EDT	0	0
Apr 26, 4:00 AM EDT	0	0
Apr 26, 4:20 AM EDT	0	0
Apr 26, 4:40 AM EDT	0	0
Apr 26, 5:00 AM EDT	0	0
Apr 26, 5:20 AM EDT	0	0
Apr 26, 5:40 AM EDT	0	0
Apr 26, 6:00 AM EDT	0	0
Apr 26, 6:20 AM EDT	0	0
Apr 26, 6:40 AM EDT	0	0
Apr 26, 7:00 AM EDT	0	0
Apr 26, 7:20 AM EDT	0	0
Apr 26, 7:40 AM EDT	0	0
Apr 26, 8:00 AM EDT	0	0
Apr 26, 8:20 AM EDT	0	0
Apr 26, 8:40 AM EDT	0	0
Apr 26, 9:00 AM EDT	0	0
Apr 26, 9:20 AM EDT	0	0
Apr 26, 9:40 AM EDT	0	0
Apr 26, 10:00 AM EDT	0	0
Apr 26, 10:20 AM EDT	0	0
Apr 26, 10:40 AM EDT	0	0
Apr 26, 11:00 AM EDT	0	0
Apr 26, 11:20 AM EDT	0	0
Apr 26, 11:40 AM EDT	0	0
Apr 26, 12:00 PM EDT	0	0
Apr 26, 12:20 PM EDT	0	0
Apr 26, 12:40 PM EDT	0	0
Apr 26, 1:00 PM EDT	0	0
Apr 26, 1:20 PM EDT	0	0
Apr 26, 1:40 PM EDT	0	0
Apr 26, 2:00 PM EDT	0	0
Apr 26, 2:20 PM EDT	0	0
Apr 26, 2:40 PM EDT	0	0
Apr 26, 3:00 PM EDT	0	0
Apr 26, 3:20 PM EDT	0	0
Apr 26, 3:40 PM EDT	0	0
Apr 26, 4:00 PM EDT	0	0
Apr 26, 4:20 PM EDT	0	0
Apr 26, 4:40 PM EDT	0	0
Apr 26, 5:00 PM EDT	0	0
Apr 26, 5:20 PM EDT	0	0
Apr 26, 5:40 PM EDT	0	0
Apr 26, 6:00 PM EDT	0	0
Apr 26, 6:20 PM EDT	0	0
Apr 26, 6:40 PM EDT	0	0
Apr 26, 7:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	TV	8 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

M▼RKDIEZ (@markdiez514) reported 2 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Nick Chrysanthakopoulos (@NickChrysantha1) reported 13 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
martin lutteral 🇨🇦 (@mlutteral) reported 17 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 18 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Richard E Flanagan (@phosfiend) reported 21 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
David MacIntyre (@dave_mac609) reported 24 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
martin lutteral 🇨🇦 (@mlutteral) reported 27 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Droussy 🎙🔥 (@DroussyBabe) reported 29 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Jaaaaaayyyyy (@zerojay) reported 31 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
lagarto malo 🦎 (@lagarto_malo) reported 31 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
m@rie (@mtn_carnet) reported 32 minutes ago from Montréal, Quebec
@Videotron Service internet.
Issa Sissoko (@IssaCheckmate) reported 35 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Cee (@CeeFor) reported 37 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
sbg4evr (@sbg4evr) reported 44 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Brommelier (@jonjerkone) reported 46 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
jyseerys (@jayseereyes) reported 49 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Kristian Gravenor (@CoolopolisMTL) reported 50 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Beth W (@bunnyette) reported 51 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
sbg4evr (@sbg4evr) reported 56 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Sean Lloyd (@SeanLloyd93) reported 56 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

iPro YT (@YtIpro57328) reported 46 seconds ago
@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
Morin (@MorinLoL1) reported 2 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Marc Brodeur (@BrodeurAZ) reported 4 minutes ago
@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
Amelie Leah (@melievisuals) reported 6 minutes ago
Anyone else with Videotron/Helix having issues?
ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 8 minutes ago
@moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭
ScorpioSymbol (@IvanMakesGames) reported 9 minutes ago
@Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)
RiouxSVN (@RiouxSVN) reported 13 minutes ago
Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.
Kush Thaker (@kushthaker) reported 13 minutes ago
why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country
Stuntman Stützle (@StuntmanStutzle) reported 14 minutes ago
@Bleak5170 @Videotron Damn I hope it comes back soon. I'm on Wilfrid-Lavigne and it came back yesterday while I was working from the office
Cass (@cassieloves1013) reported 16 minutes ago
@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.