Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received Apr 18, 4:48 PM EDT.

Internet (70%)
Total Blackout (15%)
Wi-fi (10%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 22, 1:20 PM EDT	0	0
Apr 22, 1:40 PM EDT	0	0
Apr 22, 2:00 PM EDT	0	0
Apr 22, 2:20 PM EDT	0	0
Apr 22, 2:40 PM EDT	0	0
Apr 22, 3:00 PM EDT	0	0
Apr 22, 3:20 PM EDT	0	0
Apr 22, 3:40 PM EDT	0	0
Apr 22, 4:00 PM EDT	0	0
Apr 22, 4:20 PM EDT	0	0
Apr 22, 4:40 PM EDT	0	0
Apr 22, 5:00 PM EDT	0	0
Apr 22, 5:20 PM EDT	0	0
Apr 22, 5:40 PM EDT	0	0
Apr 22, 6:00 PM EDT	0	0
Apr 22, 6:20 PM EDT	0	0
Apr 22, 6:40 PM EDT	0	0
Apr 22, 7:00 PM EDT	0	0
Apr 22, 7:20 PM EDT	0	0
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	TV	5 days ago
Montréal	Wi-fi	6 days ago
Montréal	Internet	6 days ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago
Montréal	Internet	7 days ago

Nearby cities with recent reports

Montréal

3 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

jyseerys (@jayseereyes) reported 3 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 4 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Kathy M (@kathym425) reported 5 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Felipe PJ (@fjvost) reported 5 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
M▼RKDIEZ (@markdiez514) reported 6 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
khai (@sumtimw0ng) reported 7 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Kristian Gravenor (@CoolopolisMTL) reported 8 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Ahsan. (@Iqballer69) reported 8 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Nick Chrysanthakopoulos (@NickChrysantha1) reported 12 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
martin lutteral 🇨🇦 (@mlutteral) reported 16 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Brommelier (@jonjerkone) reported 19 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Droussy 🎙🔥 (@DroussyBabe) reported 32 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Issa Sissoko (@IssaCheckmate) reported 35 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Sean Lloyd (@SeanLloyd93) reported 36 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Elephant Stone (@ElephantStoneHQ) reported 42 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
sbg4evr (@sbg4evr) reported 42 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
David MacIntyre (@dave_mac609) reported 44 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Jaaaaaayyyyy (@zerojay) reported 46 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 51 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
jyseerys (@jayseereyes) reported 51 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
Avanos 🇨🇦⚜️ (@Avanosss) reported 16 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!
ScorpioSymbol (@IvanMakesGames) reported 20 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
Morin (@MorinLoL1) reported 29 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
irønic (@mortendedans) reported 30 minutes ago
@shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 30 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Paul Nagy (@PaulWNagyJr) reported 31 minutes ago
@Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 32 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Scale (@alliareault) reported 32 minutes ago
@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 32 minutes ago
@moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭