Vidéotron Outage Report in Westmount, Montréal, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Westmount, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (69%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
TV (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Westmount, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Lachine, Châteauguay, LaSalle, Candiac, Laval, Sainte-Thérèse, Dollard-Des Ormeaux, Longueuil and Brossard.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
TV | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Westmount, Québec
Latest outage, problems and issue reports in Westmount and nearby locations:
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
-
summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
-
Cee (@CeeFor) reported from Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
-
Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
lawrence bass (@lbass007) reported from Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
-
Badr S. Masri (@badrmasri) reported from Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
-
SalaUddin (@salauddinshah99) reported from Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
-
Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
-
Dan Carnelly (@dancarnelly) reported from Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
-
Felipe PJ (@fjvost) reported from Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
-
sbg4evr (@sbg4evr) reported from Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
-
Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
-
Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec
I hope Videotron fix my home internet ASAP
-
Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
Fha Gauthier (@voilalasoupe) reported from Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Laharl (@SpaceMutiny) reported
That's why people are kind of hoping for the longest time now that Videotron the Quebec mobile provider does by up Freedom because it would give them the chance to be in the national scale with their service instead of just focus on Quebec and some of Ottawa.
-
Camille Stegen (@c_stegen) reported
@fagstein Eurgh! I guess it’s why they cancelled the price increase at the last minute? Anyway, they’ve always rented signal from Bell/Videotron/Roger
-
Violent Pupil (@zenSavage_) reported
@Videotron internet down for over 5hrs ? Can you please give us an update?
-
RedBalloon (@Emma95756653) reported
@Videotron your chat service is not answering me. My old sim card got deactivated. I inserted the new one your had sent me (even though I didn't want it but now that you killed my old one I guess I no choice) BUT I CAN'T ACTIVATE MY NEW SIM CARD BECAUSE I CAN'T MAKE PHONE CALLS.
-
MercyQc (@M3rcyQc) reported
Live is cancel ,am fighting with my internet and it running my game not gone live on this shity wifi at all anymore...**** you @Videotron 🤬🤬🤬it was fine before and now am droping packet all the time...
-
Judy (@JudyAnjowski) reported
@Videotron is there an outage in Gatineau/Aylmer?
-
didzej (@didzej11) reported
@ghislainedagena @Videotron Happy to cancel Videotron in 2020
-
Myriam_Neeme (@Myriam_Neeme) reported
@jeanmic52848063 @Videotron Star académie said that we can see the postsmortem with videotron but there is nothing. Videotron is bad
-
Hubert Figuière (@hfiguiere) reported
The art of broken TV schedule, featuring @videotron and @CTVSciFi : Star Trek discovery was over an hour long so it cut the end. Got the encore presentation, added 30 minutes, but it actually started 40minutes+ in. It's 2022 and we still can't get recording of programs right.
-
Commissioner Miner (@fanCRTCProfling) reported
@mgeist So all together, the "no-shows" I know of: -Bell & Videotron refused to show up at LCJC (was stated last year ~ last committee meeting), but they were consulted & support it, Senate Sponsor said it can develop for other content. -Justice & Public safety refused to show Others?