Vidéotron outages and service status in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	13 hours ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  jyseerys (@jayseereyes) reported 6 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Issa Sissoko (@IssaCheckmate) reported 10 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Ahsan. (@Iqballer69) reported 11 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 15 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Jaaaaaayyyyy (@zerojay) reported 15 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  sbg4evr (@sbg4evr) reported 20 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 21 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Jaaaaaayyyyy (@zerojay) reported 23 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  m@rie (@mtn_carnet) reported 23 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Richard E Flanagan (@phosfiend) reported 26 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  sbg4evr (@sbg4evr) reported 31 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Issa Sissoko (@IssaCheckmate) reported 32 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Issa Sissoko (@IssaCheckmate) reported 37 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Jaaaaaayyyyy (@zerojay) reported 37 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Katelyn Thomas (@katelynvthomas) reported 38 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 44 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  khai (@sumtimw0ng) reported 45 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 53 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  KitEdotca (@KittEdotca) reported 56 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Issa Sissoko (@IssaCheckmate) reported 56 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iPro YT (@YtIpro57328) reported 3 minutes ago

  @Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?

• 
  Scale (@alliareault) reported 4 minutes ago

  @MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.

• 
  Black Siri (@ToLoveShay) reported 5 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 5 minutes ago

  @FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl

• 
  sol🩵 (@sweetkeyos) reported 9 minutes ago

  i don't get mad. i'm FURIOUS!!! this stupid *** mayor keep chopping off trees in exchange of stupid *** videotron!!

• 
  Trump Is President (@yankiadler) reported 9 minutes ago

  @Videotron your Internet is down in Montreal ?

• 
  Fluxtrot (@fluxtrot) reported 9 minutes ago

  @videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.

• 
  Jean Laroche (@boursouvie) reported 10 minutes ago

  Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?

• 
  Paolo (@Captain_Crash83) reported 11 minutes ago

  Anybody currently having issues with Videotron?

• 
  James Somaeck (@somaeck) reported 11 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9