Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 9, 9:16 PM EDT.

Internet (64%)
Wi-fi (20%)
Total Blackout (8%)
E-mail (5%)
TV (3%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
Apr 9, 8:40 PM EDT	0	0	0
Apr 9, 9:00 PM EDT	0	0	0
Apr 9, 9:20 PM EDT	0	0	0
Apr 9, 9:40 PM EDT	0	0	0
Apr 9, 10:00 PM EDT	0	0	0
Apr 9, 10:20 PM EDT	0	0	0
Apr 9, 10:40 PM EDT	0	0	0
Apr 9, 11:00 PM EDT	0	0	0
Apr 9, 11:20 PM EDT	0	0	0
Apr 9, 11:40 PM EDT	0	0	0
Apr 10, 12:00 AM EDT	0	0	0
Apr 10, 12:20 AM EDT	0	0	0
Apr 10, 12:40 AM EDT	0	0	0
Apr 10, 1:00 AM EDT	0	0	0
Apr 10, 1:20 AM EDT	0	0	0
Apr 10, 1:40 AM EDT	0	0	0
Apr 10, 2:00 AM EDT	0	0	0
Apr 10, 2:20 AM EDT	0	0	0
Apr 10, 2:40 AM EDT	0	0	0
Apr 10, 3:00 AM EDT	0	0	0
Apr 10, 3:20 AM EDT	0	0	0
Apr 10, 3:40 AM EDT	0	0	0
Apr 10, 4:00 AM EDT	0	0	0
Apr 10, 4:20 AM EDT	0	0	0
Apr 10, 4:40 AM EDT	0	0	0
Apr 10, 5:00 AM EDT	0	0	0
Apr 10, 5:20 AM EDT	0	0	0
Apr 10, 5:40 AM EDT	0	0	0
Apr 10, 6:00 AM EDT	0	0	0
Apr 10, 6:20 AM EDT	0	0	0
Apr 10, 6:40 AM EDT	0	0	0
Apr 10, 7:00 AM EDT	0	0	0
Apr 10, 7:20 AM EDT	0	0	0
Apr 10, 7:40 AM EDT	0	0	0
Apr 10, 8:00 AM EDT	0	0	0
Apr 10, 8:20 AM EDT	0	0	0
Apr 10, 8:40 AM EDT	0	0	0
Apr 10, 9:00 AM EDT	0	0	0
Apr 10, 9:20 AM EDT	0	0	0
Apr 10, 9:40 AM EDT	0	0	0
Apr 10, 10:00 AM EDT	0	0	0
Apr 10, 10:20 AM EDT	0	0	0
Apr 10, 10:40 AM EDT	0	0	0
Apr 10, 11:00 AM EDT	0	0	0
Apr 10, 11:20 AM EDT	0	0	0
Apr 10, 11:40 AM EDT	0	0	0
Apr 10, 12:00 PM EDT	0	0	0
Apr 10, 12:20 PM EDT	0	0	0
Apr 10, 12:40 PM EDT	0	0	0
Apr 10, 1:00 PM EDT	0	0	0
Apr 10, 1:20 PM EDT	0	0	0
Apr 10, 1:40 PM EDT	0	0	0
Apr 10, 2:00 PM EDT	0	0	0
Apr 10, 2:20 PM EDT	0	0	0
Apr 10, 2:40 PM EDT	0	0	0
Apr 10, 3:00 PM EDT	0	0	0
Apr 10, 3:20 PM EDT	0	0	0
Apr 10, 3:40 PM EDT	0	0	0
Apr 10, 4:00 PM EDT	0	0	0
Apr 10, 4:20 PM EDT	0	0	0
Apr 10, 4:40 PM EDT	0	0	0
Apr 10, 5:00 PM EDT	0	0	0
Apr 10, 5:20 PM EDT	0	0	0
Apr 10, 5:40 PM EDT	0	0	0
Apr 10, 6:00 PM EDT	0	0	0
Apr 10, 6:20 PM EDT	0	0	0
Apr 10, 6:40 PM EDT	0	0	0
Apr 10, 7:00 PM EDT	0	0	0
Apr 10, 7:20 PM EDT	0	0	0
Apr 10, 7:40 PM EDT	0	0	0
Apr 10, 8:00 PM EDT	0	0	0
Apr 10, 8:20 PM EDT	0	0	0
Apr 10, 8:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	24 hours ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	7 days ago
Montréal	Internet	8 days ago
Montréal	Wi-fi	12 days ago

Nearby cities with recent reports

Montréal

4 recent signals

24 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

martin lutteral 🇨🇦 (@mlutteral) reported 2 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Averwing Entertainment (@AverwingTTV) reported 3 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Brommelier (@jonjerkone) reported 6 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Droussy 🎙🔥 (@DroussyBabe) reported 8 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
KitEdotca (@KittEdotca) reported 9 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
jyseerys (@jayseereyes) reported 13 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Richard E Flanagan (@phosfiend) reported 14 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
martin lutteral 🇨🇦 (@mlutteral) reported 18 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
lagarto malo 🦎 (@lagarto_malo) reported 22 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Elephant Stone (@ElephantStoneHQ) reported 23 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Jaaaaaayyyyy (@zerojay) reported 30 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Katelyn Thomas (@katelynvthomas) reported 35 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 36 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Cee (@CeeFor) reported 38 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
M▼RKDIEZ (@markdiez514) reported 41 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Amanda (@wild_one1998) reported 43 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Issa Sissoko (@IssaCheckmate) reported 56 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Beth W (@bunnyette) reported 59 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
martin lutteral 🇨🇦 (@mlutteral) reported 59 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

CEOofEva (@CE00fEva) reported 5 minutes ago
@Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...
Hey it's MÏÇH€£€ (@miremi) reported 8 minutes ago
I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.
James Somaeck (@somaeck) reported 8 minutes ago
In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9
Kamelia (@money_pulasi) reported 11 minutes ago
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
Geoff Larsen (@GeoffLarsen) reported 13 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
Averwing Entertainment (@AverwingTTV) reported 15 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
JM (@IamMTL4) reported 16 minutes ago
@RayRay001122 @Videotron I’ve had power back since Thursday. We called today and they’re blaming Hydro Quebec without offering any solutions. Were rogers and other cell companies are offering discounts/free Data until the 16th, while they have nothing to do with the outage or our videotron WIFI
Tony Comtoni (@TComtoni13108) reported 19 minutes ago
@Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 22 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
Steven (@clogicca) reported 23 minutes ago
@SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything