Vidéotron outages and service status in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Wi-fi	3 hours ago
Montréal	Internet	6 hours ago
Montréal	Internet	7 hours ago
Montréal	Internet	9 hours ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Issa Sissoko (@IssaCheckmate) reported 3 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 4 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Kristian Gravenor (@CoolopolisMTL) reported 18 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  jyseerys (@jayseereyes) reported 20 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Jaaaaaayyyyy (@zerojay) reported 20 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Richard E Flanagan (@phosfiend) reported 31 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Amanda (@wild_one1998) reported 31 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Issa Sissoko (@IssaCheckmate) reported 32 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 34 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Averwing Entertainment (@AverwingTTV) reported 35 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Beth W (@bunnyette) reported 36 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Issa Sissoko (@IssaCheckmate) reported 43 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  sbg4evr (@sbg4evr) reported 44 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 47 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Elephant Stone (@ElephantStoneHQ) reported 50 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Cee (@CeeFor) reported 54 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  m@rie (@mtn_carnet) reported 55 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  Dan Carnelly (@dancarnelly) reported 58 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 58 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  corteo (@CorteoNft) reported 4 minutes ago

  Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.

• 
  livingdead360 (@livingdead360) reported 4 minutes ago

  @Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 8 minutes ago

  @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

• 
  Scale (@alliareault) reported 9 minutes ago

  @GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time

• 
  Detlef (@Detlef) reported 9 minutes ago

  @Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.

• 
  Samuel Miller (@Hephaestus7) reported 11 minutes ago

  @Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.

• 
  Dwayne Winseck (@mediamorphis) reported 21 minutes ago

  @Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.

• 
  Commissioner Miner (@fanCRTCProfling) reported 22 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Morin (@MorinLoL1) reported 22 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Event_201_Prophecy (@grcAffiliate) reported 23 minutes ago

  @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!