Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
The most recent signal from this area was received Jul 5, 6:57 PM EDT.

Internet (86%)
E-mail (4%)
Total Blackout (4%)
Wi-fi (4%)
TV (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
Jul 4, 8:20 PM EDT	0	0	0
Jul 4, 8:40 PM EDT	0	0	0
Jul 4, 9:00 PM EDT	0	0	0
Jul 4, 9:20 PM EDT	0	0	0
Jul 4, 9:40 PM EDT	0	0	0
Jul 4, 10:00 PM EDT	0	0	0
Jul 4, 10:20 PM EDT	0	0	0
Jul 4, 10:40 PM EDT	0	0	0
Jul 4, 11:00 PM EDT	0	0	0
Jul 4, 11:20 PM EDT	0	0	0
Jul 4, 11:40 PM EDT	0	0	0
Jul 5, 12:00 AM EDT	0	0	0
Jul 5, 12:20 AM EDT	0	0	0
Jul 5, 12:40 AM EDT	0	0	0
Jul 5, 1:00 AM EDT	0	0	0
Jul 5, 1:20 AM EDT	0	0	0
Jul 5, 1:40 AM EDT	0	0	0
Jul 5, 2:00 AM EDT	0	0	0
Jul 5, 2:20 AM EDT	0	0	0
Jul 5, 2:40 AM EDT	0	0	0
Jul 5, 3:00 AM EDT	0	0	0
Jul 5, 3:20 AM EDT	0	0	0
Jul 5, 3:40 AM EDT	0	0	0
Jul 5, 4:00 AM EDT	0	0	0
Jul 5, 4:20 AM EDT	0	0	0
Jul 5, 4:40 AM EDT	0	0	0
Jul 5, 5:00 AM EDT	0	0	0
Jul 5, 5:20 AM EDT	0	0	0
Jul 5, 5:40 AM EDT	0	0	0
Jul 5, 6:00 AM EDT	0	0	0
Jul 5, 6:20 AM EDT	0	0	0
Jul 5, 6:40 AM EDT	0	0	0
Jul 5, 7:00 AM EDT	0	0	0
Jul 5, 7:20 AM EDT	0	0	0
Jul 5, 7:40 AM EDT	0	0	0
Jul 5, 8:00 AM EDT	0	0	0
Jul 5, 8:20 AM EDT	0	0	0
Jul 5, 8:40 AM EDT	0	0	0
Jul 5, 9:00 AM EDT	0	0	0
Jul 5, 9:20 AM EDT	0	0	0
Jul 5, 9:40 AM EDT	0	0	0
Jul 5, 10:00 AM EDT	0	0	0
Jul 5, 10:20 AM EDT	0	0	0
Jul 5, 10:40 AM EDT	0	0	0
Jul 5, 11:00 AM EDT	0	0	0
Jul 5, 11:20 AM EDT	0	0	0
Jul 5, 11:40 AM EDT	0	0	0
Jul 5, 12:00 PM EDT	0	0	0
Jul 5, 12:20 PM EDT	0	0	0
Jul 5, 12:40 PM EDT	0	0	0
Jul 5, 1:00 PM EDT	0	0	0
Jul 5, 1:20 PM EDT	0	0	0
Jul 5, 1:40 PM EDT	0	0	0
Jul 5, 2:00 PM EDT	0	0	0
Jul 5, 2:20 PM EDT	0	0	0
Jul 5, 2:40 PM EDT	0	0	0
Jul 5, 3:00 PM EDT	0	0	0
Jul 5, 3:20 PM EDT	0	0	0
Jul 5, 3:40 PM EDT	0	0	0
Jul 5, 4:00 PM EDT	0	0	0
Jul 5, 4:20 PM EDT	0	0	0
Jul 5, 4:40 PM EDT	0	0	0
Jul 5, 5:00 PM EDT	0	0	0
Jul 5, 5:20 PM EDT	0	0	0
Jul 5, 5:40 PM EDT	0	0	0
Jul 5, 6:00 PM EDT	0	0	0
Jul 5, 6:20 PM EDT	0	0	0
Jul 5, 6:40 PM EDT	0	0	0
Jul 5, 7:00 PM EDT	0	0	0
Jul 5, 7:20 PM EDT	0	0	0
Jul 5, 7:40 PM EDT	0	0	0
Jul 5, 8:00 PM EDT	0	0	0
Jul 5, 8:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	2 hours ago
Montréal	TV	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	4 days ago
Montréal	E-mail	4 days ago
Montréal	Internet	4 days ago

Nearby cities with recent reports

Montréal

7 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

Kathy M (@kathym425) reported 32 seconds ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Sean Lloyd (@SeanLloyd93) reported 6 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
lagarto malo 🦎 (@lagarto_malo) reported 8 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Droussy 🎙🔥 (@DroussyBabe) reported 17 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 18 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Jaaaaaayyyyy (@zerojay) reported 26 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Issa Sissoko (@IssaCheckmate) reported 27 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Jaaaaaayyyyy (@zerojay) reported 28 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Kristian Gravenor (@CoolopolisMTL) reported 29 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
martin lutteral 🇨🇦 (@mlutteral) reported 30 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
martin lutteral 🇨🇦 (@mlutteral) reported 35 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
martin lutteral 🇨🇦 (@mlutteral) reported 38 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
sbg4evr (@sbg4evr) reported 39 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Ahsan. (@Iqballer69) reported 40 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Jaaaaaayyyyy (@zerojay) reported 44 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Issa Sissoko (@IssaCheckmate) reported 44 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Felipe PJ (@fjvost) reported 48 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Amanda (@wild_one1998) reported 49 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Elephant Stone (@ElephantStoneHQ) reported 56 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Issa Sissoko (@IssaCheckmate) reported 58 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Francis Taquin (@FrancisTaquin1) reported 7 minutes ago
" Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "
Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 14 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Mario Legendre (@marioleg25) reported 14 minutes ago
@statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .
Anne DeBlois (@annedeblois) reported 17 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
J (@jesshabs) reported 18 minutes ago
Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron
Chris (@Silverxx27) reported 19 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Yves (In Memory) & Sylvia. G. (@girouard108) reported 20 minutes ago
@alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !
Scale (@alliareault) reported 21 minutes ago
My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.