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Vidéotron

Vidéotron outages and service status in Westmount, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 20, 2:32 AM EDT.
  • 78% Internet (78%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Wi-fi 6 days ago
Montréal Internet 7 days ago
Montréal Internet 8 days ago
Montréal Internet 17 days ago
Montréal Internet 24 days ago
Montréal Total Blackout 24 days ago

Nearby cities with recent reports

Montréal

2 recent signals

6 days ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @Videotron is service down? No Helix, no tv or internet access

  • NickChrysantha1
    Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • dancarnelly
    Dan Carnelly (@dancarnelly) reported from Montréal, Quebec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • mtn_carnet
    m@rie (@mtn_carnet) reported from Montréal, Quebec

    @Videotron Service internet.

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • jayseereyes
    jyseerys (@jayseereyes) reported from Montréal, Quebec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • phosfiend
    Richard E Flanagan (@phosfiend) reported from Montréal, Quebec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    Anyone else having @Videotron internet issues?

  • jonjerkone
    Brommelier (@jonjerkone) reported from Westmount, Quebec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • CoolopolisMTL
    Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec

    @videotron no internet here at my home in NDG. Please fix

  • sumtimw0ng
    Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Quebec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • bunnyette
    Beth W (@bunnyette) reported from Montréal, Quebec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • livingdead360
    livingdead360 (@livingdead360) reported

    @Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!

  • marioleg25
    Mario Legendre (@marioleg25) reported

    @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

  • alliareault
    Scale (@alliareault) reported

    Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

  • alliareault
    Scale (@alliareault) reported

    @MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.

  • 787pilot
    Seven Eight (@787pilot) reported

    @PsudoMike @telus sucks anyways… these morons are asking why I cancelled my internet plan… because you don’t even offer it on the south show of Montreal you ******* idiots! Vidéotron is better anyways. What kind of telecom company doesn’t even offer a worldwide plan?!

  • SBethany2021
    Gen writes (@SBethany2021) reported

    @JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.

  • Shawna_not_Sean
    Shawna McLean (@Shawna_not_Sean) reported

    What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

  • daveyshark42
    🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported

    Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal

  • somaeck
    James Somaeck (@somaeck) reported

    I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9