Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Westmount, including 0 direct reports.
The most common problems reported in this area mention Internet, E-mail, and TV.
The most recent signal from this area was received Jul 30, 2:13 AM EDT.

Internet (83%)
E-mail (8%)
TV (8%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Jul 30, 7:00 AM EDT	0	0
Jul 30, 7:20 AM EDT	0	0
Jul 30, 7:40 AM EDT	0	0
Jul 30, 8:00 AM EDT	0	0
Jul 30, 8:20 AM EDT	0	0
Jul 30, 8:40 AM EDT	0	0
Jul 30, 9:00 AM EDT	0	0
Jul 30, 9:20 AM EDT	0	0
Jul 30, 9:40 AM EDT	0	0
Jul 30, 10:00 AM EDT	0	0
Jul 30, 10:20 AM EDT	0	0
Jul 30, 10:40 AM EDT	0	0
Jul 30, 11:00 AM EDT	0	0
Jul 30, 11:20 AM EDT	0	0
Jul 30, 11:40 AM EDT	0	0
Jul 30, 12:00 PM EDT	0	0
Jul 30, 12:20 PM EDT	0	0
Jul 30, 12:40 PM EDT	0	0
Jul 30, 1:00 PM EDT	0	0
Jul 30, 1:20 PM EDT	0	0
Jul 30, 1:40 PM EDT	0	0
Jul 30, 2:00 PM EDT	0	0
Jul 30, 2:20 PM EDT	0	0
Jul 30, 2:40 PM EDT	0	0
Jul 30, 3:00 PM EDT	0	0
Jul 30, 3:20 PM EDT	0	0
Jul 30, 3:40 PM EDT	0	0
Jul 30, 4:00 PM EDT	0	0
Jul 30, 4:20 PM EDT	0	0
Jul 30, 4:40 PM EDT	0	0
Jul 30, 5:00 PM EDT	0	0
Jul 30, 5:20 PM EDT	0	0
Jul 30, 5:40 PM EDT	0	0
Jul 30, 6:00 PM EDT	0	0
Jul 30, 6:20 PM EDT	0	0
Jul 30, 6:40 PM EDT	0	0
Jul 30, 7:00 PM EDT	0	0
Jul 30, 7:20 PM EDT	0	0
Jul 30, 7:40 PM EDT	0	0
Jul 30, 8:00 PM EDT	0	0
Jul 30, 8:20 PM EDT	0	0
Jul 30, 8:40 PM EDT	0	0
Jul 30, 9:00 PM EDT	0	0
Jul 30, 9:20 PM EDT	0	0
Jul 30, 9:40 PM EDT	0	0
Jul 30, 10:00 PM EDT	0	0
Jul 30, 10:20 PM EDT	0	0
Jul 30, 10:40 PM EDT	0	0
Jul 30, 11:00 PM EDT	0	0
Jul 30, 11:20 PM EDT	0	0
Jul 30, 11:40 PM EDT	0	0
Jul 31, 12:00 AM EDT	0	0
Jul 31, 12:20 AM EDT	0	0
Jul 31, 12:40 AM EDT	0	0
Jul 31, 1:00 AM EDT	0	0
Jul 31, 1:20 AM EDT	0	0
Jul 31, 1:40 AM EDT	0	0
Jul 31, 2:00 AM EDT	0	0
Jul 31, 2:20 AM EDT	0	0
Jul 31, 2:40 AM EDT	0	0
Jul 31, 3:00 AM EDT	0	0
Jul 31, 3:20 AM EDT	0	0
Jul 31, 3:40 AM EDT	0	0
Jul 31, 4:00 AM EDT	0	0
Jul 31, 4:20 AM EDT	0	0
Jul 31, 4:40 AM EDT	0	0
Jul 31, 5:00 AM EDT	0	0
Jul 31, 5:20 AM EDT	0	0
Jul 31, 5:40 AM EDT	0	0
Jul 31, 6:00 AM EDT	0	0
Jul 31, 6:20 AM EDT	0	0
Jul 31, 6:40 AM EDT	0	0
Jul 31, 7:00 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	10 days ago
Montréal	Internet	11 days ago
Montréal	Internet	15 days ago
Montréal	Internet	19 days ago
Montréal	Internet	24 days ago

Nearby cities with recent reports

Montréal

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

martin lutteral 🇨🇦 (@mlutteral) reported 7 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
lagarto malo 🦎 (@lagarto_malo) reported 9 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Dan Carnelly (@dancarnelly) reported 14 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Issa Sissoko (@IssaCheckmate) reported 14 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Issa Sissoko (@IssaCheckmate) reported 16 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 17 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Jaaaaaayyyyy (@zerojay) reported 18 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Ahsan. (@Iqballer69) reported 27 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Kathy M (@kathym425) reported 30 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
jyseerys (@jayseereyes) reported 33 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
sbg4evr (@sbg4evr) reported 34 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 40 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Nick Chrysanthakopoulos (@NickChrysantha1) reported 42 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Kristian Gravenor (@CoolopolisMTL) reported 44 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
M▼RKDIEZ (@markdiez514) reported 50 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
sbg4evr (@sbg4evr) reported 52 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 52 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
David MacIntyre (@dave_mac609) reported 54 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Beth W (@bunnyette) reported 58 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago
Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
Jeff Pappone 🇨🇦 (@jpappone) reported 8 minutes ago
Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail
David Labelle (@DavidLabelle3) reported 8 minutes ago
@koodo No issue with Fizz (Videotron)
Scale (@alliareault) reported 9 minutes ago
My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.
Geeno (@Geeno262) reported 18 minutes ago
@AmazingZoltan try videotron i found i get great customer service
Commissioner Miner (@fanCRTCProfling) reported 18 minutes ago
@BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Emanuel Farias (@emanuel_farias9) reported 18 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
Scale (@alliareault) reported 19 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
Maka veli (@Makaveli_28) reported 23 minutes ago
@theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??
Paul Nagy (@PaulWNagyJr) reported 24 minutes ago
@Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?