Vidéotron outages and service status in Westmount, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Westmount, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 3:18 PM EDT.

Internet (80%)
Wi-fi (13%)
TV (7%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Westmount	Baseline
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0
Apr 25, 6:20 PM EDT	0	0	0
Apr 25, 6:40 PM EDT	0	0	0
Apr 25, 7:00 PM EDT	0	0	0
Apr 25, 7:20 PM EDT	0	0	0
Apr 25, 7:40 PM EDT	0	0	0
Apr 25, 8:00 PM EDT	0	0	0
Apr 25, 8:20 PM EDT	0	0	0
Apr 25, 8:40 PM EDT	0	0	0
Apr 25, 9:00 PM EDT	0	0	0
Apr 25, 9:20 PM EDT	0	0	0
Apr 25, 9:40 PM EDT	0	0	0
Apr 25, 10:00 PM EDT	0	0	0
Apr 25, 10:20 PM EDT	0	0	0
Apr 25, 10:40 PM EDT	0	0	0
Apr 25, 11:00 PM EDT	0	0	0
Apr 25, 11:20 PM EDT	0	0	0
Apr 25, 11:40 PM EDT	0	0	0
Apr 26, 12:00 AM EDT	0	0	0
Apr 26, 12:20 AM EDT	0	0	0
Apr 26, 12:40 AM EDT	0	0	0
Apr 26, 1:00 AM EDT	0	0	0
Apr 26, 1:20 AM EDT	0	0	0
Apr 26, 1:40 AM EDT	0	0	0
Apr 26, 2:00 AM EDT	0	0	0
Apr 26, 2:20 AM EDT	0	0	0
Apr 26, 2:40 AM EDT	0	0	0
Apr 26, 3:00 AM EDT	0	0	0
Apr 26, 3:20 AM EDT	0	0	0
Apr 26, 3:40 AM EDT	0	0	0
Apr 26, 4:00 AM EDT	0	0	0
Apr 26, 4:20 AM EDT	0	0	0
Apr 26, 4:40 AM EDT	0	0	0
Apr 26, 5:00 AM EDT	0	0	0
Apr 26, 5:20 AM EDT	0	0	0
Apr 26, 5:40 AM EDT	0	0	0
Apr 26, 6:00 AM EDT	0	0	0
Apr 26, 6:20 AM EDT	0	0	0
Apr 26, 6:40 AM EDT	0	0	0
Apr 26, 7:00 AM EDT	0	0	0
Apr 26, 7:20 AM EDT	0	0	0
Apr 26, 7:40 AM EDT	0	0	0
Apr 26, 8:00 AM EDT	0	0	0
Apr 26, 8:20 AM EDT	0	0	0
Apr 26, 8:40 AM EDT	0	0	0
Apr 26, 9:00 AM EDT	0	0	0
Apr 26, 9:20 AM EDT	0	0	0
Apr 26, 9:40 AM EDT	0	0	0
Apr 26, 10:00 AM EDT	0	0	0
Apr 26, 10:20 AM EDT	0	0	0
Apr 26, 10:40 AM EDT	0	0	0
Apr 26, 11:00 AM EDT	0	0	0
Apr 26, 11:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	20 hours ago
Montréal	Internet	1 day ago
Montréal	TV	8 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

2 recent signals

20 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 21 seconds ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Cee (@CeeFor) reported 3 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Dan Carnelly (@dancarnelly) reported 14 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Issa Sissoko (@IssaCheckmate) reported 15 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Jaaaaaayyyyy (@zerojay) reported 16 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
martin lutteral 🇨🇦 (@mlutteral) reported 17 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 19 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Issa Sissoko (@IssaCheckmate) reported 21 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Sean Lloyd (@SeanLloyd93) reported 24 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Brommelier (@jonjerkone) reported 29 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Jaaaaaayyyyy (@zerojay) reported 36 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Droussy 🎙🔥 (@DroussyBabe) reported 38 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
khai (@sumtimw0ng) reported 41 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Kathy M (@kathym425) reported 43 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Richard E Flanagan (@phosfiend) reported 47 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
sbg4evr (@sbg4evr) reported 48 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Felipe PJ (@fjvost) reported 49 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Averwing Entertainment (@AverwingTTV) reported 56 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
martin lutteral 🇨🇦 (@mlutteral) reported 59 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Max (@MightyMax44) reported 7 minutes ago
So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?
DJV (@wickerman555666) reported 14 minutes ago
@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking
Audrey Laurent-André (@CancerPrime) reported 17 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
Geeno (@Geeno262) reported 20 minutes ago
@AmazingZoltan try videotron i found i get great customer service
somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 23 minutes ago
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.
issa (@issaibahim84) reported 25 minutes ago
@Bell_Support hey bell we live in hull and this is the 3rd service interruption in 3 weeks. We pay 275$ a month for internet, cell, tv with bell we are now going to switch over to videotron worse internet but atleast they dont have vandalism issues every week
corteo (@CorteoNft) reported 29 minutes ago
Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.
PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 30 minutes ago
Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.
Sacha Lempka (@Sachtradamus) reported 35 minutes ago
Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.
Tina (@curious6720) reported 37 minutes ago
No internet #videotron Down since 7:00 p.m.