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Vidéotron

Vidéotron outages and service status in Westmount, Quebec

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Full Outage Map
  • Vidéotron generated 2 outage signals in the last 24 hours around Westmount, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Aug 31, 12:30 PM EDT.
  • 73% Internet (73%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westmount, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 8 hours ago
Montréal Internet 8 hours ago
Montréal Internet 1 day ago
Montréal Internet 2 days ago
Montréal E-mail 2 days ago
Montréal Wi-fi 12 days ago

Nearby cities with recent reports

Montréal

5 recent signals

8 hours ago

Community Discussion

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Vidéotron Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • dave_mac609
    David MacIntyre (@dave_mac609) reported from Montréal, Quebec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

  • sumtimw0ng
    khai (@sumtimw0ng) reported from Montréal, Quebec

    Hm, Videotron Internet is unstable tonight...

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • jonjerkone
    Brommelier (@jonjerkone) reported from Westmount, Quebec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • loveZaa36
    ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Quebec

    Wthhh @Videotron why is my txting not working 😡😡

  • mtn_carnet
    m@rie (@mtn_carnet) reported from Montréal, Quebec

    @Videotron Service internet.

  • lagarto_malo
    lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Quebec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • Iqballer69
    Ahsan. (@Iqballer69) reported from Montréal, Quebec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

  • NickChrysantha1
    Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @Videotron is service down? No Helix, no tv or internet access

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • markdiez514
    M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec

    @Videotron what’s going on with your internet wtf?!?!?

  • dancarnelly
    Dan Carnelly (@dancarnelly) reported from Montréal, Quebec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Marigakaa
    ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported

    @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

  • wickerman555666
    DJV (@wickerman555666) reported

    @AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking

  • VoxMysterii
    Crypta Sussurro (@VoxMysterii) reported

    @Videotron down for anybody else ?

  • erickdahan
    Erick Dahan (@erickdahan) reported

    @JonFraserTF @TELUS They are all terrible. Bell, Rogers (blech)...now you are telling us Telus. Videotron in QC is ok, not the best deals, but business line service is decent.

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • Misats1
    Thomas S 🇮🇷🦁 (@Misats1) reported

    @Hedzer15 @MelissaLMRogers No problems as of yet. It's mostly for watching TV. With my old provider, Videotron, the signal was down once or twice a week.

  • F__Peladeau
    François (@F__Peladeau) reported

    My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell

  • alliareault
    Scale (@alliareault) reported

    @GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.

  • somaeck
    James Somaeck (@somaeck) reported

    I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

  • ERICX2020
    ERICX2020 (@ERICX2020) reported

    @Videotron Worst cellular service in Canada.