Vidéotron

Vidéotron Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 09/07/2024 19:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (5%)

    TV (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Catherine-de-Hatley, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Orford Lake and Sherbrooke.

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City Problem Type Report Time
CanadaOrford Lake Total Blackout
CanadaSherbrooke Internet
CanadaSherbrooke Phone
CanadaOrford Lake Internet
CanadaSherbrooke Internet
CanadaMagog Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Catherine-de-Hatley, Québec

Latest outage, problems and issue reports in Sainte-Catherine-de-Hatley and nearby locations:

  • morininfo Michel Morin (@morininfo) reported from Austin, Québec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Deadchamber19 Deadchamber (@Deadchamber19) reported

    @Videotron I've had high Ping/Latency Playing Online Games Yesturday & Today In Chateauguay, just Outside Montreal. Modem/Router restarts don't help. Is this due to the outage that's being reported in montreal?

  • Meghann_88 Meghann C (@Meghann_88) reported

    @Videotron I’ve reset my terminal and I can still only see one tv’s pvred shows when I should be seeing two. Please let me know how to fix this problem. Thank you

  • Raman78795574 Raman (@Raman78795574) reported

    @Videotron When we call them no body have the answer. Guys do you even have SLA??? . How are you surviving in this business ?? Is this how you treat your customers???. Who will compensate us for the work and $ we have lost just because of your system bug??? I NEED AN ANSWER

  • piantagrano piantagrano (@piantagrano) reported

    @AKOvO47 @Videotron I called @videotron and they told me there is an outage in outremont area, not sure how large or how many people it affects. I havent had wifi since 2:30pm

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @benklass I believe Rogers-Québécor network sharing is only in Québec. At least it was when it was originally announced. May have been expanded since. Not sure if there is network sharing in Ottawa (which is a suburb of Gatineau to Videotron).

  • _nkyt_ Ankit something (@_nkyt_) reported

    @Videotron **** videotron, policies are disclosed about helix while canceling the service not while starting the service, worst ever

  • AKOvO47 Alex Karabatsos (@AKOvO47) reported

    @Videotron hey, is there an outage in Montreal right now?

  • futurination futurination (@futurination) reported

    @Videotron @douzepont Not isolated, can confirm I have the issue as well

  • _nkyt_ Ankit something (@_nkyt_) reported

    @Videotron policies are disclosed about helix while canceling the service not while starting the service, worst ever service

  • Davesdere Dave Côté (@Davesdere) reported

    @Videotron 5 hours and internet is still down... I'm really close to move my business elsewhere