Vidéotron Outage Report in Sainte-Catherine-de-Hatley, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Catherine-de-Hatley, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Catherine-de-Hatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Catherine-de-Hatley, Estrie, Québec 05/27/2024 09:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (6%)

    TV (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sainte-Catherine-de-Hatley, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke and Orford Lake.

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City Problem Type Report Time
CanadaSherbrooke Phone
CanadaOrford Lake Internet
CanadaSherbrooke Internet
CanadaMagog Internet
CanadaOrford Lake Total Blackout
CanadaSherbrooke Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Catherine-de-Hatley, Québec

Latest outage, problems and issue reports in Sainte-Catherine-de-Hatley and nearby locations:

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron J'ai tout fait ça et ça ne fonctionne pas!

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • morininfo Michel Morin (@morininfo) reported from Austin, Québec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • douzepont Alex D (@douzepont) reported

    @Videotron again your internet is down?? How many times does this have to happen during work hours?

  • D_Bazinet Daniel Bazinet (@D_Bazinet) reported

    @Videotron my internet is very slow, 40mbps when it is usually 130mbps, ive restarted my modem and router twice already, is there a service issue?, in granby area

  • FournierChantal Chantal Fournier ⚜️🇨🇦 (@FournierChantal) reported

    @lesleychestrman @Bell Worst. Customer. Service. Ever. We were with Bell. I called to get info for my new iPhone. Kid you not. I spoke to 5 diff. people and got 5 diffe. info, everyone contradicting the info I had just received. I gave up and switched all our services to Videotron shortly after.

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?

  • FNBRTrash Trash.FN (@FNBRTrash) reported


  • BeaucyFn beaucy (@BeaucyFn) reported

    I swear @Videotron have the worst WiFi of all time this legit greif my FNCS i think I will have to switch to @BellCentre

  • crazedpixel CrazedPixel #BLM! 🇨🇦 (@crazedpixel) reported

    @Fauwxx Ah i remember yhat battle. 10+ years ago when my parent were with bell canada. Paying 7.5Mbps but we were having 1Mbps. Oh yeah normal your at 10+km from the base .... Change to videotron with 30, never an issue -_- yes bell the distance was the issue. Still hate them for that.

  • DaBlackB2 DaBlackB2 ✊🏾🇨🇦🇭🇹🦂👸🏾 (@DaBlackB2) reported

    @videotron how and where do I report my Internet that is down?

  • McMoxy Ma'am, this is a Wendy's (@McMoxy) reported

    @UbiNox84 @Gauts @Videotron Oops! I guess they're having a few issues! I'm Plateau (and no one is tweeting about it..?)

  • jumadsen justin, en francais (@jumadsen) reported

    @Videotron hi, our connection has been dropping all day, is this a known issue?