Vidéotron

Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Cécile-de-Masham, Outaouais, Québec 05/13/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau.

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City Problem Type Report Time
CanadaGatineau Wi-fi
CanadaGatineau E-mail
CanadaGatineau Phone
CanadaGatineau Internet
CanadaGatineau TV
CanadaGatineau Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec

Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • JessieKYosko JessieKYosko (@JessieKYosko) reported

    @Videotron down?

  • Jessica_K_B Jessica B. (@Jessica_K_B) reported

    @Videotron Nope. Still not working in Brossard. Network says online, but nothing is able to load.

  • DJStarQ DJ STAR Q (@DJStarQ) reported

    @Videotron The outage….

  • ferluma1 F L M (@ferluma1) reported

    @Videotron @your_boi_marty That’s funny, not!! I’ve asking why my internet service sired was so crappy a d im@always told “ your signal is perfect”. Finally someone in tech support said you need to get your router changed. Got a “new” one, delivered Hmmmm, not sure it’s any different

  • mihopper7 mihopper (@mihopper7) reported

    @videotron no news back? Was promised a call back 3 weeks ago? Loyal customer of 20 years. Shame!

  • your_boi_marty mrty🏴‍☠️ (@your_boi_marty) reported

    @Videotron **** you stop sending me broken routers

  • ushy10 Jeremy (@ushy10) reported

    @Videotron Still not working in Dollard des Ormeaux

  • madhi19 John G KBO (@madhi19) reported

    @Maelstrom78 Still pretty damn expensive. Between Videotron helix and two PM cell I hardly pay more than $200. Best thing that ever happen to my bills was moving where Bell didn't have any fiber.

  • fagstein Steve Faguy (@fagstein) reported

    Another day, another major service outage at @Videotron. Automated message says they hope to restore service by 2pm.