Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec
Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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K is Dreamin’ 🌸✨
(@RMeyer1991) reported
@Videotron Coworker in the McGill ghetto doesn't have internet and doesn't have mobile data available in their phone to ask. Is there a service outage in the area?
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Salma
(@Salma31097164) reported
@Videotron worst company of all time. Please find another company for service. Don’t trust this company. Please pay extra and go to a better company
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Guillaume
(@gepeto42) reported
@IndianaTux @TekSavvyBuzz It’s a Videotron issue. I’m on ebox, tek would be the same. Months of Videotron coming to « fix a hardware issue in the neighbourhood » with no improvement, there clearly are just too many of us uploading during the work day, it’s fine at 2am...
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chdigg
(@chdigg1) reported
@perreaux Follow-up on my Blinknet to this comment of yours: Blinknet in my case uses cable to a routing point, at which case it goes directly into their servers/system. I was worried the cutoff issue was due to the line, but it proved due to Videotron's servers, as blink's work solidly.
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Dreez 🇨🇦🇭🇹
(@TheRealDreez) reported
@Videotron @fredomarcilo Hey Videotron: Further to Frederic’s tweet, its seems like there’s an outage as we lost connection in Lachine, QC.
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Camille Stegen
(@c_stegen) reported
@perreaux Ebox or techsavvy. But ebox is a Qc (Longueuil) company so I’d go with them (they run on videotron network while techsavvy’s on bell I think)
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Allan Sonac
(@AllanSonac) reported
@EAUclaire2010 @Bell_Support I disagree, Videotron had a huge outage in Montreal that lasted for days for some clients just 2 weeks ago. The grass is always greener on the other side. I had an issue with my service due to moisture on the equipment outside & they were very quick to change it. Thank you Bell.
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bullizking
(@bullizking) reported
@Videotron is there another outage???
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Nora Loreto
(@NoLore) reported
@perreaux Depending on how much you like pain, Videotron has been ... alright. I got the updated modem and all my problems went away.
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mel n.
(@kedollarsignhaa) reported
@Videotron having wifi issues in cote st-luc. Is there a known issue?