Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Cécile-de-Masham, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (8%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
TV | |
| Gatineau |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
TV | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
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Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec
Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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piantagrano
(@piantagrano) reported
@AKOvO47 @fmesny @Videotron Its still down for me, since 2:30pm. Anyone get any updates?
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Raman
(@Raman78795574) reported
@Videotron “WORST COMPANY EVER”. There systems are full of bugs. They shutdown our internet 3 times because they thought we are moving to a new address. Its second day today that our internet is not working so we cant work.
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Charlie Foo
(@CFouCFou) reported
@AKOvO47 @Videotron Yes there is, for 7 hours now and counting... the problem is not you, it’s your network...
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Jean-François Mezei
(@jfmezei) reported
@benklass I believe Rogers-Québécor network sharing is only in Québec. At least it was when it was originally announced. May have been expanded since. Not sure if there is network sharing in Ottawa (which is a suburb of Gatineau to Videotron).
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Deadchamber
(@Deadchamber19) reported
@Videotron I've had high Ping/Latency Playing Online Games Yesturday & Today In Chateauguay, just Outside Montreal. Modem/Router restarts don't help. Is this due to the outage that's being reported in montreal?
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Alex D
(@douzepont) reported
@Videotron again your internet is down?? How many times does this have to happen during work hours?
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Ankit something
(@_nkyt_) reported
@Videotron policies are disclosed about helix while canceling the service not while starting the service, worst ever service
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futurination
(@futurination) reported
@Videotron @douzepont Not isolated, can confirm I have the issue as well
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Raman
(@Raman78795574) reported
@Videotron When we call them no body have the answer. Guys do you even have SLA??? . How are you surviving in this business ?? Is this how you treat your customers???. Who will compensate us for the work and $ we have lost just because of your system bug??? I NEED AN ANSWER
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Hilary's Millinery
(@HilaryMillinery) reported
I have been a customer with @virginmedia since #videotron days and I'm done with your **** customer service. Picking and choosing who you want to respond to.