Vidéotron

Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Cécile-de-Masham, Outaouais, Québec 12/14/2025 19:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau.

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City Problem Type Report Time
CanadaGatineau TV
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaGatineau TV
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec

Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan @RessyM Differential censorship. Zero-rating of words. Those who can afford to read words and those who can't. This already occurred & is occurring via "FB's free internet" + w/ Videotron. Or, what if the Bell refused to carry certain words (RE: Faith Goldy issue)? Already occurred.

  • mlevison mlevison (@mlevison) reported

    Dear @Videotron over the course of 1 mth, I've had to call 3 times to have a $50 charge reversed. In all I've now spent 3+ hrs on hold. Service reps are all helpful. How 3+ hrs is madness. Perhaps Videotron should pay to improve the system. Good people, poor system.

  • HugoSham Hugo Sham (@HugoSham) reported

    Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC

  • shennyboy Eric Shenfield (@shennyboy) reported

    @oscarmic Yeah - that would be the move. @Videotron - see? That would be a very simple way to solve your very stupid problem.

  • SexyCancerBeast I used to have cancer... (@SexyCancerBeast) reported

    @Videotron Well before I loved the process it was so easy and I could see from the map enough detail to tell whether I need to even call if the issue is being worked on. When I googled Videotron outages that's the website that came up. I'm going to have to start using a better search provd

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @pozpiggy86 @Videotron Money grab with BS words. It's not in a decrepit state like Rogers network. There have even been warning about Cogeco's networks becoming like Rogers network if the Cogeco entertained Rogers offer to buy them. Rogers Network is a [low] class on its own. Videotron is a pure $ grab

  • ernieforesta Ernie Foresta (@ernieforesta) reported

    @Habs4Stanley @pewpewpew Was with videotron and it wasn’t any better I just wish we can have Comcast they never have issues

  • JSTQC Jaspal Thind (@JSTQC) reported

    @videotron can you please contact me ASAP if possible? I'm was given/promised a quote which is not being accepted. I'm on the phone now with an agent right now and it seems to be going nowhere. If they not going to accept their own quote I will just cancel all my services.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Videotron @GretaLemieux9 "Developing new technologies" You get very generous R&D tax credits for that. It's not for people to fund your R&D. Poor excuse.

  • DaveTheNaturist Naturist David (@DaveTheNaturist) reported

    @virginmedia We simply wanted to cancel 1 TiVo box but saving was only £4 per month! So we decided to cancel everything except BB but we would still be paying MORE than new customers despite being with Virgin since day1; Videotron > NTL > Virgin; 30 years loyalty not rewarded.