Vidéotron

Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Cécile-de-Masham, Outaouais, Québec 12/07/2025 20:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaGatineau TV
CanadaGatineau Internet
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec

Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • greggtilston Gregg Tilston🍷🥘🤘⛷🏎✈️🇨🇦🐾👩‍👧‍👦👨‍👧‍👦 (@greggtilston) reported

    @nectarios Bell Fibe is amazing (when it's stable). Not sure about Videotron but the issue I have with anything other than Fibe is the upload speed.

  • stephenacworth GreyGhost (@stephenacworth) reported

    @Videotron why are there issues with internet in Chelsea QC today?

  • alvarozendejas Alvaro Zendejas (@alvarozendejas) reported

    @Videotron : Free 📱 Me: What's the catch? videotron: None, it's a 🎁 ... Email: Review your new contract!!! Me: Never agreed to this videotron: It's a better deal 4 being a long time customer. Me: 5GB for $70/mo??? videotron: We have a large customer base, you can leave. 🤡

  • leandroestrela ✊🏾 Leandro Estrela ★彡 (@leandroestrela) reported

    @Videotron hello, my internet is not working. could you help me please? thanks

  • emmasvarietyart EmmasVarietyArts (@emmasvarietyart) reported

    @DatPinkPuffball Whats even worst is that we cant switch companies since videotron is also responsible for our cable.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @ldeichel I thought that Videotron hadn't started to sell in region because they were unhappy with what Bell was offering. I guess I'll have to hunt for the CRTC filings to see what the problems are.

  • alirio Alirio (@alirio) reported

    @Videotron any official word on an outage affecting Montreal? I’m in the plateau and without Internet for about an hour now.

  • ann_lemieux Ann Lemieux (@ann_lemieux) reported

    @checkupcbc Am with Videotron same service and another price increase ($6.50 increase)