Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Cécile-de-Masham, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
TV | |
| Gatineau |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
TV | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec
Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Stéphane Bergeron
(@pixelyzed) reported
@Rackspace I know it works for others so I'm wondering if you are having an issue with the Videotron ISP in Quebec right now or made DNS changes to your domains recently that may explain this?
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Bill Roberts
(@WJ_Roberts) reported
@Videotron So - I pay my paper bills on time for 20+ years - you switch me to online billing (without my consent) and don’t email my invoice, and wonder why I miss payments? I’ve paid my current amount owing #YourMove. Don’t say call - you’re closed when I’m not working.
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William Lee
(@Will78787) reported
@Videotron Help by figuring out what happened and addressing it, instead of only the people who speak up.
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Rosie N
(@belong2superman) reported
@Videotron my helix is down, was told that it's a general outage. Any news when it'll be back ?????
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Anthony Barranco
(@AnthonyBarranco) reported
@belong2superman @Videotron I just went down too. Site is down on my phone too. Perfect timing
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MarcoO
(@Marco_281284) reported
@Videotron For the chat is it customer service or technical support?
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Karim Zakher
(@karimzak1) reported
@BarrySchwartzBW Yes same issue here with Videotron, can’t figure out why.
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TVBC
(@TVBCRehfer) reported
@MarcMillerVM Of course it takes government money. Meanwhile Rogers is making the investment without govt money to bring the same to Six Nations. Hey Bell/Videotron what's your problem. Can't do anything without money from your friends?
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Anthony Barranco
(@AnthonyBarranco) reported
@Videotron your site is down. My network is down.
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Alessandra
(@aderosas1) reported
Anyone else experiencing problems with #videotron? @Videotron your offices are closed and the WIFI is down, my landline telephone is NOT working and my TV is not working. Can you update us with the problem? What is going on?