Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Cécile-de-Masham, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
TV | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec
Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Kristian Kahn
(@KristianKahn) reported
@Videotron charged my account twice for a 130$ payment and refuses to pay back the double charge. Been dealing with them for months. Stay away. Worst customer service ever.
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N Rebeca Marquez
(@beckysmr) reported
@Videotron is there any known issue this morning on your side? Any Helix/Videotron device is starting and get stuck on error RDK-03117
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SMHKMN
(@smhkmn) reported
People have been asking @Videotron for eSim support for many years and they didn’t act. The loss of customers they are going to experience in the coming weeks is 100% due to their lack of ability to plan ahead. One iPhone 14 means I need to move my whole family. Sucks.
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Romanov for norris
(@Miko71495315) reported
@cfmontreal @Videotron Who?? Everyone is ****!!!!
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Kristian Kahn
(@KristianKahn) reported
@Videotron you twice my account twice 133$ and refuse to pay it back. Been dealing with this for months. Everyone: stay away. Worst customer service ever!
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Videotron
(@Videotron) reported
@IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr
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Videotron
(@Videotron) reported
@tonih_78 Hi Toni. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should soon.
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Cyril Pepito
(@CyrilPepito) reported
@Videotron @fizz_ca update on resolution please!
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💜 Snauw 💜
(@SnauwBeans) reported
Worst internet provider in quebec? Gotta be videotron with their ****** service and internet~
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ClearChannel
(@channel_clear) reported
@VideotronDiv Your ZyXEL routers are very bad, not user friendly at all. Very difficult to change the domain name & password. What's worse, in WiFi the name is Videotron & people can see your cable going into the house so it's not difficult to see who is using your services.