Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Cécile-de-Masham, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Gatineau |
TV | |
| Gatineau |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
TV | |
| Gatineau |
Internet |
Community Discussion
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Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec
Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Switchblade Sophie #TheJoker☔️
(@TheRealSophie10) reported
Going to cancel @Videotron service. They literally told me that they know what they offered me a low price/month, charged me $15/month BUT CAN'T ACTUALLY GIVE ME WHAT THEY OFFERED. I am DONE with your company.
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Jason Grimmer
(@grimmertown) reported
once again, on the phone with @videotron spending an entire morning trying to access accounts to pay a bill they sent to collections that I a) had no idea about and b) can't pay because I can't access a second account they never told me about. The worst, honestly.
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Daniel Bader
(@journeydan) reported
If I'm reading it correctly, Videotron or Eastlink could negotiate appealing wholesale rates with the Big Three and sell access to that service to an MVNO, who would be allowed to build a direct-to-consumer business using that access.
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Jean-François Mezei
(@jfmezei) reported
One possibility is for the #CRTC to issue a “yes to MVNO” decision that is limited only to spectrum holders to allow them to operate outside their territory. (so Ice Wireless/ Eastlink/Videotron expanding to BC/Alta/Toronto.
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Jeffery A Thomas 🇨🇦
(@JefferyThomas) reported
**** @Videotron! It's like their primary job is to make you waste your time calling support.
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HappyHiker
(@HappyHiker77) reported
@Videotron @Videotron customer support.
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Tiziana
(@Tizianarules) reported
@vpMontrealer @Videotron Classic bs response. There’s a massive service outage and the tech wants to check your ticket....just tell us what’s going on! Post something!
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Jean-François Mezei
(@jfmezei) reported
(cont) I am sure Bell’s lawyers though of this when they wrote the 2021-130 #CRTC decision, but it would be way cool if they didn’t and the Bell/Telus network sharing deal (and Rogers/Videotron, and Bell/Telus/Sakstel) would to be challenged and get the 7 year limit.
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Switchblade Sophie #TheJoker☔️
(@TheRealSophie10) reported
@Videotron No. I have spent 10+ hours on the phone with you over the past 2 weeks. Not only were your staff very rude & acknowledge their mistake but refused to fix it. I am absolutely done with you guys and will switch.
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eVil sQuirrelus
(@eVil_sQuirrelus) reported
@MrTylerCrook I'd only check Blockbuster for cheap used movies. They were not as prominent in Quebec since we had Videotron (big cable company that also owned a chain of videostores, now they're just cell/internet/cable service outlets)