Vidéotron

Vidéotron Outage Report in Sainte-Cécile-de-Masham, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Cécile-de-Masham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Cécile-de-Masham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Cécile-de-Masham, Outaouais, Québec 03/20/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Cécile-de-Masham, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau.

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City Problem Type Report Time
CanadaGatineau TV
CanadaGatineau TV
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaGatineau TV
CanadaGatineau Wi-fi

Community Discussion

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Vidéotron Issues Reports Near Sainte-Cécile-de-Masham, Québec

Latest outage, problems and issue reports in Sainte-Cécile-de-Masham and nearby locations:

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mgeist @pablorodriguez Sort of reminds me of the senator pushing the porn blocking bill when she said Videotron and Bell support it but refused to show up & discuss it as witnesses. Speaks for itself.

  • DunwichMelony Melony Dunwich (@DunwichMelony) reported

    @Bell We’re switching to videotron because we’re tired of crap service that often breaks while being unable to cancel services we don’t use.

  • WhippedK WhippedKream (@WhippedK) reported

    @Splash_InG @SuperGirlKels @Z_E_R_C I've had opposite experience tbh (Bell outsources their call centers and it SUCKS) but Videotron doesn't have Fiber-optic so I will never go back lmao. I have no idea though on short term wifi plans how they each work. I suggest calling them both and see what they have.

  • kmtr7699 kmtr7699 (@kmtr7699) reported

    @Videotron When will the problem with Helix be resolved?

  • Jacob_Salloum Jacob Salloum (@Jacob_Salloum) reported

    @Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.

  • tweetygirlf1 Mamabear 2022 🙂 (@tweetygirlf1) reported

    @Videotron hi my mom is having issue with her Rai Italia the screen goes black and it takes awhile for it to come back. Is there a problem with the program?

  • Elzora84 elzora84 (@Elzora84) reported

    So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@TekSavvyBuzz, looking at 60-meg cable. 1) You are $75.95 + modem (to my knowledge, last I looked, I also have to pay more to remove your throttle) 2) Ebox is $50 modem included (I'd never buy Bell anyhow, even for free). 3) Videotron is ~$60 You don't make this easy for me.

  • ijenda44 Aime (@ijenda44) reported

    Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.