Vidéotron Outage Report in Chelsea, Outaouais, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Chelsea, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 02: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (8%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Chelsea, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau and Ottawa.

City	Problem Type	Report Time
Gatineau	Phone	23 hours ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	6 days ago
Ottawa	Internet	6 days ago
Ottawa	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Chelsea, Québec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• johnefrancis🇨🇦 (@johnefrancis) reported a minute ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• Allie MacAlister (@AllieKnitNinja) reported 18 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• Paul Morneau (@Paul_Morneau) reported 22 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 29 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• Paul Morneau (@Paul_Morneau) reported 41 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• Gilles Monvoisin (@3_punch) reported 48 minutes ago from Gatineau, Québec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 51 minutes ago from Gatineau, Québec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• zonkers. (@teamup182) reported 11 minutes ago

  @Videotron Who approved the design for these buttons? Was there not some sort of focus group? They are tiny and practically impossible to feel. Fix this.

• eddy g 🍁 (@eddygeeeeeee) reported 11 minutes ago

  @CdavechaDavid @Videotron my porn shut down.

• Hubert Figuière (@hfiguiere) reported 16 minutes ago

  The only blame the Govt has in Helix being down is their policy in maintaining monopolies in telco/tv distribution. Everything else is Videotron's fault. A primo example of Internet of Turds.

• ScullyRDI (@ScullyRDI) reported 19 minutes ago

  @WalkingDead_AMC I wish but @Videotron sucks

• Steve Faguy (@fagstein) reported 20 minutes ago

  @TheGraceful_1 If you’re tuned to CBS and you’re getting programming that CBS isn’t broadcasting, then it shouldn’t be substituted, and that’s a problem with Videotron.

• Kevin Shum-Lok (@KyofuGames) reported 20 minutes ago

  @fizz_ca Any internet outage at the moment? I've unplugged/replugged, reset to factory and checked the coaxial cable with no success. Sounds like alot of ppl with videotron are seeing outages today.

• REVLajeunesse+Berri/SauvéBOT (@RAhuntsic) reported 21 minutes ago

  @LoveThePlateau @Videotron Too bad it’s back. Twitter and 3 of your followers were happy not to read your stupid tweets.

• aegean88 (@Aegean888) reported 21 minutes ago

  @rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus

• Stranger (@tabarjack) reported 22 minutes ago

  Cut the cord. That's how you fix all @Videotron TV problems, present and future!

• Frank Morissette (@Crimsonium) reported 25 minutes ago

  @Videotron the switch or something is down yet again in Saint-Laurent.