Vidéotron Outage Report in Chelsea, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Chelsea, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 13: Problems at Vidéotron
Vidéotron is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (70%)
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Wi-fi (10%)
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Total Blackout (6%)
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TV (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Chelsea, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Chelsea, Québec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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－ ＋
(@malbiont) reported
@Videotron Hi! I want to call to Est Europe and I would like to unlock my phone to do this and also add the 'Overseas long distance calls' option. It's urgent and due to the national holiday the customer service is not available. Please help!
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J $ L
(@Ohmyfukinjuliaa) reported
When @Videotron internet be slow afffff 😡😡😡😡
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Montreal Strobist
(@MTLStrobist) reported
@videotron is there a outage in ahunstic/Cartierville? No internet, phone or tv 😣
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Jamie
(@jamie_montreal) reported
@roburwin @fizz_ca Yeah. Fizz kept telling me everything is fine with the service. Then a neighbour on Videotron told me about the outage.
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Thiago Soares
(@thisoares4) reported
@Videotron I'm still having issue with my network mobile, this is getting tiring. @Fidomobile do you miss me?
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Manager Matt
(@Ecodus11) reported
@MTLJer @Videotron Mine’s been good all day, that sucks
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JaySnoLGE
(@Jaayy07) reported
@Videotron Since yesterday , down again today???
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Sonali Karnick
(@sonalikarnick) reported
@Videotron The Helix app seems to get it right for timing but the resolution is not great when cast onto our screen.
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Allan D. Poirier
(@AllanDPoirier1) reported
So Videotron seems to sarcasticaly say customers dont have enaugh of a brain to find a name for there Internet400 service, according to the add. Maybe they just wanted to attract poeple on there site ?
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LZR Soar
(@SoarJM) reported
@MTLJer @Videotron not down but my **** gets crazy ping spikes randomly during the day. ill be in a ranked match and my ping just spikes to 200-800ms for no reason then come back down after like a minute