Vidéotron Outage Report in Chelsea, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Chelsea, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (9%)
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TV (6%)
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E-mail (3%)
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Phone (%)
Live Outage Map Near Chelsea, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
||
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
TV | |
| Ottawa |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Chelsea, Québec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptaryan🇨🇦
(@Cryptaryan) reported
15 days ago, I cancelled my @Videotron television service.. ..the BEST 15 DAYS EVER!!
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Achamian 🇨🇦
(@MoSlaibeh) reported
@Videotron I'm trying to but your website is broken. Twitter was my only way to reach you. First seemed like a mistake. Agent insisted I would be credited lots and my bill this month should have been lower due to credits from previous overcharge. Was very upset to see a double bill again.
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REV TV Canada
(@revtvcanada) reported
@marbou78 @ASCoC @Videotron Thank you for this; it’s insightful and will help. Thanks again for your time. We have a lot of information now and we have a better understanding of where the “breakdown” of communication may be occurring. Ultimately it appears the third-party isn’t imputing data given to them.
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The First Archangel
(@Time5billionAD) reported
@pierreluc_leb @Bell Videotron might not be the solution. I have videotron. My recorder is designed to record 8 channels simultaneously, but it doesn't work. I can only record 2 channels.
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Curtis
(@cuto8) reported
@Videotron when will #eSIM support arrive on #Videotron network?
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✨ Bratz
(@_PrincessssD) reported
I don’t like y’all not y’all poor services @Videotron
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✨ Bratz
(@_PrincessssD) reported
@Videotron The only way you can help me is if you refund me the rest of “MY” Money
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نا محرم
(@FerhanSiddique) reported
@Videotron Surely you have the worst customer services After waiting for 25 minutes on line your CS put the phone down I can't hear you What a nonsense...
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Tim
(@timvoet) reported
Try and login to @Videotron to see why I'm overcharged, and their whole site is down....i guess I know why I'm overcharged, they're having issues with their own systems
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Melanie
(@MelKay514) reported
So.......@videotron disconnected my 76yr old mothers phone line by mistake, gave her line to someone else & they don’t want to reconnect her line cause it would ‘inconvenience’ their new customer smh! 2 months dealing w/ customer service and no resolve! This BS is unacceptable!