Vidéotron Outage Report in Chelsea, Outaouais, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Chelsea, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (11%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Chelsea, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	7 days ago
Ottawa	Total Blackout	9 days ago
Ottawa	Internet	15 days ago
Ottawa	Internet	15 days ago
Gatineau	Internet	25 days ago
Ottawa	Wi-fi	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Chelsea, Québec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• johnefrancis🇨🇦 (@johnefrancis) reported 6 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 8 minutes ago from Gatineau, Québec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• Paul Morneau (@Paul_Morneau) reported 20 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• Gilles Monvoisin (@3_punch) reported 24 minutes ago from Gatineau, Québec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• Christopher provost (@Christopherprov) reported 28 minutes ago from Chelsea, Québec

  @Videotron seems to be a major outage but not able to contact you.

• Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 32 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• Allie MacAlister (@AllieKnitNinja) reported 43 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• Paul Morneau (@Paul_Morneau) reported 53 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Jessica N.F (@jkannf26) reported 5 minutes ago

  @Videotron When can we expect this issue to be fixed?

• Vincent Blain 🍁 (@Vincent___Blain) reported 8 minutes ago

  @LykeOnTopp @BaJumVFX @Videotron If you're not a Bell customer, I might look better but as a customer, it's not. I guess you didn't hear about the massive layoff last week.

• Camille Bergstaller (@CBergstaller) reported 8 minutes ago

  @MTLDaniel @Videotron It’s been 3h now and I have an exam and no wifi. Thankfully the exam got postponed (because of the outage). But yes they do happen, but don’t upgrade our prices claiming it’s for better services.

• Ktronic@Space (@9eArtFr) reported 8 minutes ago

  @Videotron Looks like DNS outage ...

• Crankshaft (@Crankshaft25) reported 9 minutes ago

  @Videotron why weren’t any of your support numbers working. Not very happy right now

• bear (@agoddamnedbear) reported 13 minutes ago

  @Pauldesgro @Videotron yeah, then switch back when bell eventually has an outage

• Avery Duck 🇨🇦 (@specialkitty2me) reported 14 minutes ago

  @JokeSins @Videotron No, mine was down too.

• The Volume **** (@volumeknob1) reported 15 minutes ago

  @GastorAlmonte Thanks for nothing for the internet outage @Videotron

• bear (@agoddamnedbear) reported 15 minutes ago

  @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke

• Flott (@Flott_ttv) reported 18 minutes ago

  @IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?