Vidéotron outages and service status in Chelsea, Quebec

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Chelsea, Quebec

The most recent Vidéotron outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Total Blackout	11 days ago
Gatineau	Internet	17 days ago
Ottawa	TV	21 days ago
Ottawa	Internet	22 days ago
Ottawa	Internet	22 days ago
Ottawa	Internet	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• 
  Allie MacAlister (@AllieKnitNinja) reported 12 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Troudt (@VeryScott) reported 56 seconds ago

  @iPhoneinCanada That’s ok! @Videotron will be that 4th player to force competition and lower prices. Bell sucks.

• 
  NK Leb (@NickytaLeb) reported 4 minutes ago

  Videotron down for 3+ hours today. If there's no internet, then there's no one to complain that it's down.

• 
  Jean-Luc Hurlbut (@Deadly_JSay) reported 7 minutes ago

  @Videotron fix your DNS server pls. I'm getting a lot of name not resolved errors and Apex Legends doesn't work on your DNS anymore. I had to change to Google's DNS but every new device I use has issues. Maybe propagation is broken or something.

• 
  Sean Lloyd (@SeanLloyd93) reported 9 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Maffers (@seymourvajayjay) reported 12 minutes ago

  @koodo your customer service is garbage. 3 attempts to TALK to a CSR have failed. If the 4th fails, I will be speaking to a Videotron CSR

• 
  Deena 😷🖖💙🇨🇦🦸‍♀️ (@deena7202) reported 16 minutes ago

  @Videotron are you having network issues today? We don't see to be getting SMS attachments? It says "network error".

• 
  Ian Littman (@iansltx) reported 23 minutes ago

  @saschasegan Videotron contiguity with Rogers is a little better, but not perfect, and I don't know why they'd even bother with the 10 MHz they got in some cases, unless it's to force other carriers in-area to network-share.

• 
  UltraNationalist (@UltraNa82609336) reported 30 minutes ago

  @clubdefootmtl @DjoMihailovic @Videotron since you refuse to listen to fans about your crappy rebrand I am no longer a supporter of this team. You no longer make an Impact. Stupid Clubbed feet team.

• 
  Ian Littman (@iansltx) reported 31 minutes ago

  @saschasegan Either way, gotta assume that Videotron will deploy just enough of a network on 3.5 to force Rogers (probably Rogers) to network-share. Because if you think that Dish doesn't have enough spectrum to launch a network, 10-20 MHz of C-Band sure as heck isn't enough.

• 
  Tina (@curious6720) reported 31 minutes ago

  @Videotron Has anyone been falsely billed $1.75 for calling a taxi but you didn't use this service ?