Vidéotron Outage Report in Chelsea, Outaouais, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Chelsea, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (19%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Chelsea, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	2 days ago
Ottawa	Internet	3 days ago
Ottawa	Internet	3 days ago
Ottawa	Internet	5 days ago
Ottawa	Total Blackout	5 days ago
Gatineau	TV	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Chelsea, Québec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 11 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• Paul Morneau (@Paul_Morneau) reported 11 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

• johnefrancis🇨🇦 (@johnefrancis) reported 36 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• Gilles Monvoisin (@3_punch) reported 38 minutes ago from Gatineau, Québec

  So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

• Allie MacAlister (@AllieKnitNinja) reported 48 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported 49 minutes ago from Gatineau, Québec

  @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

• Paul Morneau (@Paul_Morneau) reported 56 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Armin Morattab (@arminmor) reported 4 minutes ago

  @Videotron WTF?! Can't WFH!

• Joanne Bayly CBC (@baylyjoanne) reported 5 minutes ago

  VIDEOTRON: The biggest cable company in Quebec is experiencing a widespread outage. Videotron says it is experiencing technical problems with some of its services. The company has at least 2-million cable and internet customers in the province.

• GatorrGG #BHRC⚪️ (@GatorrGG) reported 5 minutes ago

  @Videotron you guys are the worst

• All The News That's Fit To Print (@AllTheNewsThat2) reported 7 minutes ago

  @CBergstaller @Videotron Could be worse. We could be with Bell garbage

• Paul Games (@ItsPaulGame) reported 7 minutes ago

  @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

• Esteツ (@estebanitos7) reported 9 minutes ago

  @videotron is my internet weak, le are you having issues in Quebec?

• Jean-Nicolas Reyt, PhD (@jnreyt) reported 12 minutes ago

  @Davesdere @Videotron Exactly my issue. I am starting to regret switching to Helix.

• Perrier (@Perrier40579754) reported 16 minutes ago

  @Davesdere @Videotron Same, I have 2 quizzes this afternoon, I have missed the first one just now, I hope it will be fixed before 3 or else Im in deep ****

• Steve Faguy (@fagstein) reported 19 minutes ago

  @Flagpole_Canada Videotron’s DNS servers are all within its network.

• Ken Shields (@yarvinator) reported 20 minutes ago

  @Videotron If you know how to change your DNS settings on your PC or router, change it to use 8.8.8.8 for now. DNS services are down... not the internet