Vidéotron Outage Report in Chelsea, Outaouais, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Chelsea, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chelsea, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Chelsea, Québec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Lefty 🤠
(@leftysancho) reported
@matheosxander @Videotron ironically, *** On Guys was the title of the video I was watching before the network went down
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Mia Wolfe | MTL + FMTY
(@MiaWolfeMtl) reported
If your Videotron internet is ****** up right now change the DNS and that should fix it 👍🏻
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em
(@cbcradio2) reported
texted my mom to ask if videotron's down province-wide and she said **** you PKP
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Dear Gamers,
(@Sicktrees) reported
@Videotron If your phone network is still working: You can access the internet if you change your DNS to 8.8.8.8 or 8.8.4.4. Videotron's DNS servers are completely down. Go to your Network Properties, then select TCP/IPv4 and click on Properties, you'll see the DNS options at the bottom.
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Webnut
(@Webnut) reported
@MitchSchwartzCo @Videotron It's down in Gatineau too.
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DiamondStocks
(@Diamond_Stock) reported
@Godin22joe @JokeSins @Videotron Same boat. I'm in MTL and the website and phone line is down. No connection.
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jean paul Fiorini
(@Tipuch92) reported
@Videotron What is your ETA? I use internet to work, all of your support services are offline, phone numbers are not working and the live chat is disabled.
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maria
(@marjoey) reported
@JokeSins @Videotron No service in NDG, internet, cable and they can't be reached.
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maria
(@maria32923572) reported
@Videotron great job videotron you dont only have crap internet but there’s not much more to say about your customer service! Not 1 # working !! Let’s see what you will do regarding our invoices!!
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Deion
(@gondola__) reported
@Videotron nah we need at least 3 months of free service for the inconvenience 😒