Vidéotron Outage Report in Chelsea, Outaouais, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Chelsea, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (73%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Chelsea, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Chelsea, Québec
Latest outage, problems and issue reports in Chelsea and nearby locations:
-
johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
-
Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
-
Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
-
Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
🧈⁷🧈
(@greenbeansanti) reported
My entire internet provider is down ..i hate living in mtl and hate being a customer of videotron i truly do😭
-
Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.
-
Alessandra
(@aderosas1) reported
Is there a @Videotron power outage ? No service for TV, internet and landline telephone not working.
-
Bill Roberts
(@WJ_Roberts) reported
@Videotron Is the setting I need available on iOS app or not? Please explain EXACTLY how I can check my billing notification preferences. Trying to solve a problem you created by stopping my paper billing…
-
Robert Caporuscio
(@robbycap418) reported
@Videotron @SheilaB06891416 That’s really not acceptable… changing channels on a whim to subscribing clients is not very customer friendly..l no notification?
-
boui🌙
(@theboui) reported
idk what happened to videotron internet last month during that outage but its been complete garbage since. constant DNS errors, random drops in connection, days where i cant get more than 15mb/s when i pay for 100mb/s... wtf
-
Ian Littman
(@iansltx) reported
@saschasegan Either way, gotta assume that Videotron will deploy just enough of a network on 3.5 to force Rogers (probably Rogers) to network-share. Because if you think that Dish doesn't have enough spectrum to launch a network, 10-20 MHz of C-Band sure as heck isn't enough.
-
Justin Bouchard
(@jus_bou) reported
@boudjoce @revtvcanada @Videotron No, I guess they never showed it.
-
Ian Littman
(@iansltx) reported
@saschasegan Videotron contiguity with Rogers is a little better, but not perfect, and I don't know why they'd even bother with the 10 MHz they got in some cases, unless it's to force other carriers in-area to network-share.
-
Bill Roberts
(@WJ_Roberts) reported
@Videotron So I’m in your iOS app and can’t find notification options, there is no search. Help?