Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Sophie, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Sophie, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme and Saint-Colomban.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Jérôme |
Internet | |
| Saint-Colomban |
TV | |
| Saint-Jérôme |
Internet | |
| Blainville |
Internet | |
| Blainville |
Phone | |
| Blainville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sainte-Sophie, Québec
Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:
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🧐
(@togobap) reported
from
Mirabel, Québec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Viktor Krum
(@ViktorK23791276) reported
@Videotron #outage #OutageAlert There's no outage! They just updated their DNS server! Most device won't update it if they are already connected to your network! "Clear network settings" or "Forget this network" or "Reset network settings"! If this does not work use Google DNS!
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L3P3RM3SSI4H
(@L3P3RM3SSI4H) reported
@Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC
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Anis Kouteich
(@aniskouteich) reported
@canadiancapers @AdmiralHackbar @Videotron Whenever they fix their problem just go to your wifi settings and set the dns back to automatic
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TheGrizzlyBanjo
(@jonathanhouetw2) reported
@Videotron Our grocery stores were having trouble before
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Crankshaft
(@Crankshaft25) reported
@Videotron why weren’t any of your support numbers working. Not very happy right now
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Mr Frostback
(@singram) reported
@fagstein Haha welcome to Helix! In order to do anything 'advanced' you have to log onto videotron's authentication service ... 🙃
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Lorna Mungur (she/her)
(@Lornamungur) reported
My husband trying to fix the internet for the past hour. Me just seeing now that @Videotron is trending on Twitter. At least let your cxs know!
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Ktronic@Space
(@9eArtFr) reported
@Videotron Boisbriand / outage from 1:24pm to 2:50pm
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😻Bitcoin Tesla Cat😻
(@CathG84806675) reported
@SeanEnjoying videotron internet’s was down
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Beerhaze
(@Beerhaze) reported
@GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.