Vidéotron Outage Report in Sainte-Sophie, Laurentides, Quebec

Problems in the last 24 hours in Sainte-Sophie, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (5%)
• Phone (2%)

Live Outage Map Near Sainte-Sophie, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

City	Problem Type	Report Time
Saint-Jérôme	Wi-fi	17 days ago
Blainville	Internet	2 months ago
Saint-Jérôme	Internet	4 months ago
Saint-Colomban	TV	5 months ago
Saint-Jérôme	Internet	6 months ago
Blainville	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sainte-Sophie, Quebec

Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:

• 
  🧐 (@togobap) reported 20 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alexandre (@parroot_29) reported 6 minutes ago

  @nastyx93 @Videotron I have the same problem🥲

• 
  TheGreatNeos (@Neopabo2) reported 7 minutes ago

  @Bell Had horrible packet loss with Bell, then I switched to Videotron. I get better speeds, no random price changes, and no packet loss.

• 
  Siddharth Luthra (@SiddharthLuthra) reported 7 minutes ago

  @Videotron @Videotron Hello Team I’m struggling from a week now to get my amount refunded back to my source account after cancellation of the contract on Nov 19th. My Account Number is: 775921440019. Requested and called your end number of times towards your customer support.But no solution

• 
  Simuël - BLM✊🏾 (@LehkonenN1Fan) reported 8 minutes ago

  @Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.

• 
  hbshmoe (@hbshmoe) reported 13 minutes ago

  @TELUS I am considering you US Canada borderless plan. How is your service in the US? It is robust and seamless like Rogers or do you have 60k gaps choosing most borders with no service like Videotron?

• 
  Chuck from 🇨🇦 (@chuckfromcanada) reported 13 minutes ago

  @Videotron this is terrible no idea what happened it used to be so easy to get help at videotron...ridiculous

• 
  Eric Rosenquist (@rosenqui) reported 15 minutes ago

  @Videotron @axelschule I've been having the same issue; noticed it first yesterday.

• 
  TallMatt (@xTallMatt) reported 17 minutes ago

  ok so we just got off the phone with Videotron and apparently the problem's been on their end all along they're sending someone Monday to check it out if nothing happens I will literally lose my **** anyway give me a bit and I'll try to stream again tonight

• 
  segacs (@segacs) reported 18 minutes ago

  @Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.

• 
  Frapper 打つ (@frapper_21) reported 21 minutes ago

  @Gliittcchh Ya i have videotron to fkg sucks for gaming