Vidéotron

Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Sophie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Sophie, Laurentides, Québec 03/03/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sainte-Sophie, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Blainville.

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City Problem Type Report Time
CanadaBlainville Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaBlainville Internet
CanadaBlainville Phone

Community Discussion

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Vidéotron Issues Reports Near Sainte-Sophie, Québec

Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • franxcess_ Francessssss👑 (@franxcess_) reported

    Euhmmm @Videotron it would be nice to let your users know about the current internet outage🙄🙄🙄🙄

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.

  • marjoey maria (@marjoey) reported

    @JokeSins @Videotron No service in NDG, internet, cable and they can't be reached.

  • gonzal3x Alexandre Gonzales (@gonzal3x) reported

    If you are using @videotron @fizz_ca internet service change your DNS to 8.8.8.8 and 8.8.4.4 (Google’s DNS) and Internet will work again.

  • PoutineSuplex 💪Spicy Old Hag🌶 (@PoutineSuplex) reported

    @Videotron Fix yo ****.

  • EllienoreB Ellienore Bradley (@EllienoreB) reported

    @Videotron It's a DNS issue. Change your DNS to another one (google's by example 8.8.8.8)

  • leftysancho Lefty 🤠 (@leftysancho) reported

    @matheosxander @Videotron ironically, *** On Guys was the title of the video I was watching before the network went down

  • REIsakumaASS (m)élodie in the dark (@REIsakumaASS) reported

    @WerewolfGao videotron servers were down or some **** i think

  • FranoisLavigne6 François Lavigne (@FranoisLavigne6) reported

    @Toothpaste1077 @ItalStallion14 @Videotron It's a DNS problem. Every device/service/app that access directly by IP or that have the IPs cached won't be affected.

  • Sicktrees Dear Gamers, (@Sicktrees) reported

    @Videotron If your phone network is still working: You can access the internet if you change your DNS to 8.8.8.8 or 8.8.4.4. Videotron's DNS servers are completely down. Go to your Network Properties, then select TCP/IPv4 and click on Properties, you'll see the DNS options at the bottom.