Vidéotron

Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Sophie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Sophie, Laurentides, Québec 01/23/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Sophie, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

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City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaBlainville Internet
CanadaBlainville Phone
CanadaBlainville Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Sophie, Québec

Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SandraMMian1 Sandra M Mian (@SandraMMian1) reported

    @Darth_Jay @Videotron It was not the curfew alert the problem; it is HELIX and Videotron. Put the blame on the right people, please.

  • Moe85020226 Moe (@Moe85020226) reported

    @Videotron WTF!!!!!Its called fault tolerence and redunduncy and been there forever!!! Crappy service!

  • HugoSham Hugo Sham (@HugoSham) reported

    Seriously @Videotron ? Helix services down in westmount in a pandemic on new years eve and no one answering at technical support. Why do I pay for your services again?

  • jona_sapporo 寝ぼけた主任に候 (@jona_sapporo) reported

    @Videotron I think we know that already. Now when fix?

  • KarineGHG Karine Hains (@KarineGHG) reported

    @steflang1972 @Videotron Strange that they didn’t **** it up for Bell dont you think?

  • CoachSanta_ Chevy (@CoachSanta_) reported

    It's college football heaven today AND Quebec lockdowns... Please @Videotron make Helix work. @Bell is your network working? Videotron is down again.

  • habsexpos MTL#1 (@habsexpos) reported

    @Videotron Regular updates better happen! Wonder if Bell is having the same issue!?

  • hypercubedan hypercubedan (@hypercubedan) reported

    @Videotron @Videotron #helix #videotron your call center numbers are not working either. Getting an all circuits busy message.

  • lkcre8s Lynn King 🇨🇦💎🙌🚀 (@lkcre8s) reported

    @videotron Get your **** together! Do we get a rebate for no channels?

  • danmac40 Daniel McMahon (@danmac40) reported

    @Videotron We should all get a discount $ for this terrible service