Vidéotron

Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Sophie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Sophie, Laurentides, Québec 03/19/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Sophie, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme and Blainville.

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City Problem Type Report Time
CanadaSaint-Jérôme Wi-fi
CanadaBlainville Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaBlainville Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Sophie, Québec

Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Guialajr Jean Roger Guiala (@Guialajr) reported

    @Videotron I'm an helix user and I have some difficulties accessing internet today , already rebooted the router twice , is there an ongoing issue ?

  • stouph87 ❄️☃️Stouph☃️❄️ (@stouph87) reported

    @jacktodd46 I used to have a roku but it was slow. We then got an apple tv and it was soooo much faster. Then a 4k tv and another apple tv 4k. You can do anything with that. We have the Videotron 4k terminal that can record 8 shows.

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling Yes, Bell sucks. Always has. Always will? Rogers sucked years ago. Now much better. Cogeco awful. Videotron consistently good except pricing. Orono Telephone Company was lousy. Lansdowne Rural Telephone was good. Telus (new) not awful. TekSavvy middling, Lightspeed good.

  • RecklessNebz Jamar Trayvon Lackson (@RecklessNebz) reported

    @Videotron my @AppleSupport iPhone not even 2 years old and it’s slower than slow. Let me find out you guys are slowing that sh!t on purpose///!

  • katrinnahendrix Katrinna Hendrix- 0f/Creator/Artist (@katrinnahendrix) reported

    @Videotron Already talked to customer service. They were no help. This shouldn't have happened. Lucky you guys, I'm too broke to find a new internet company

  • TripleX137 Danny 🇨🇦 (@TripleX137) reported

    Not impressed with Videotron...since high school they’ve been collecting by credit card my payments. Not a single missed payment. I cancel my plan by another provider. They send the last bill to my last address...then a few months later a collection agency calls me...wtf!?! Mf...

  • Bryson_M bryson (@Bryson_M) reported

    This also might have been able wholesale access by Videotron, but the feed cut out during the question.

  • potbrick1 pot (@potbrick1) reported

    @MustyKetchup Videotron is bad but not that bad

  • giovan13 John C. (@giovan13) reported

    @Videotron Hello, when can we expect internet service to go back up? postal code H9W 6C3

  • apukwa Scott M. (@apukwa) reported

    @fanCRTCProfling I cut the cable about 12 years ago, don't miss it either. If I occasionally want live TV I do have a very small antenna that can pick up a few locals. I take it your TV bill is also your internet bill? I know when I lived in QC that Videotron at least had good customer service