Vidéotron Outage Report in Sainte-Sophie, Laurentides, Quebec

Problems in the last 24 hours in Sainte-Sophie, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sainte-Sophie, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

City	Problem Type	Report Time
Saint-Jérôme	Wi-fi	22 days ago
Blainville	Internet	2 months ago
Saint-Jérôme	Internet	4 months ago
Saint-Colomban	TV	5 months ago
Saint-Jérôme	Internet	6 months ago
Blainville	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Sainte-Sophie, Quebec

Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:

• 
  🧐 (@togobap) reported 9 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HVG (@HVG30491600) reported 4 minutes ago

  @Videotron I have been waiting 5 months for refunds that was billed for no reason!!!!! I am not even a client and never was with Vidéotron. I am told that they had major problems and glitches with their system and everything is on hold. So much for trusting Vidéotron!!

• 
  Isa L (@bbfrack) reported 4 minutes ago

  @Videotron should we be looking at connection issue at 8:00pm every night for the next 4 weeks ? With Helix that means no internet and no tv ....

• 
  Hugo Sham (@HugoSham) reported 7 minutes ago

  Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC

• 
  Télécino (@andrerochon) reported 8 minutes ago

  @Videotron again, internet down... middle of the Hab’s game... not good

• 
  Central Scrutiniser (@CScrutiniser) reported 11 minutes ago

  @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

• 
  I used to have cancer... (@SexyCancerBeast) reported 15 minutes ago

  @Videotron This new outage system, honestly, we no longer have a map that shows the location all we see is a red blot on a map with no details. So now calls are backed up because prior to this system we could see enough details where we wouldn't have to call to get details.

• 
  sam feigenbaum (@samfeigenbaum) reported 16 minutes ago

  @Videotron I have asking for help about my bill but still have not received a response?

• 
  Chuck from 🇨🇦 (@chuckfromcanada) reported 21 minutes ago

  @Videotron What is happening cannot sign into customer center, cannot activate my new sim card, anyone home.

• 
  sam feigenbaum (@samfeigenbaum) reported 21 minutes ago

  @Videotron videotron has given me 5 helix accounts with 5 different invoices but I only have 1 service??

• 
  Eric Shenfield (@shennyboy) reported 22 minutes ago

  So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).