Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Sophie, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Vidéotron
Vidéotron is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (8%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Sophie, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme and Saint-Colomban.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Jérôme |
Internet | |
| Saint-Colomban |
TV | |
| Saint-Jérôme |
Internet | |
| Blainville |
Internet | |
| Blainville |
Phone | |
| Blainville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Sainte-Sophie, Québec
Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:
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🧐
(@togobap) reported
from
Mirabel, Québec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolas Duval
(@Nicolas07521469) reported
@Videotron How long should it take to get service back ???
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Chevy
(@CoachSanta_) reported
It's college football heaven today AND Quebec lockdowns... Please @Videotron make Helix work. @Bell is your network working? Videotron is down again.
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Hoshikuzu
(@WikyWill) reported
@Videotron **** your ****** service I'm switching tomorrow
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Lesley Campbell
(@lesleycampbell) reported
@Videotron How do we fix it?
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Isabella
(@bellacullen263) reported
@Videotron Can you fix this soon its frustrating
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Mike Cherna
(@DJMikeCee514) reported
Did anybody else just lose their #Videotron #Helix service?
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@Videotron @Do8qThi DO YOU HAVE AN ENGLISH MESSAGE TOO?!!! I AM FURIOUS. NO MESSAGE TO ENGLISH CUSTOMERS. WTF IS GOING ON WITH MY HELIX
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suzannepelletier
(@SuzannePellet13) reported
@Videotron OMG ! you will loose me as a customer ! 31 dec !!!! the ONLY night i really REALLY want have TV !!!! i think i am done with you !
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Chuck from 🇨🇦
(@chuckfromcanada) reported
@THEBEAMbox @Videotron @Do8qThi i did but infuriating i have to. new years eve , couvre feu and now no frigging TV...piece of **** company.
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Lynn King 🇨🇦💎🙌🚀
(@lkcre8s) reported
@videotron Get your **** together! Do we get a rebate for no channels?