Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Sophie, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sainte-Sophie, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme and Saint-Colomban.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Jérôme |
Internet | |
| Saint-Colomban |
TV | |
| Saint-Jérôme |
Internet | |
| Blainville |
Internet | |
| Blainville |
Phone | |
| Blainville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Sainte-Sophie, Québec
Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:
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🧐
(@togobap) reported
from
Mirabel, Québec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Arash Shahsavarani
(@Shahsavarani) reported
Hey @Videotron, sitting patiently here for over 40 minutes being transferred from one rep to the next just to resolve a billing issue and to change my mobile plan. Being transferred to my 4th Rep. All I get is sorry bill is in English, I'll pass you to another rep. 😖
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Ruth Fernandez
(@FernandezInk) reported
@Videotron after emergency alert tv is not responding. Helix gives message:”This channel is temporarily unavailable. Error: XRe-03137. Please advise.
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Marty the rock
(@Martin94969570) reported
@Videotron @FabyenVaillanc2 THATS a real customer service! @Videotron
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💜
(@rlt_carlos) reported
@Bell_Support your internet ******* sucks in quebec right now, videotron is a 100x better
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Gerald Prezeau
(@GeraldPrezeau) reported
@Videotron my helix internet and television have been going on and off all morning is there a problem on Montreal West Island?
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Peter 🇬🇷
(@ppanagopoulos11) reported
@Videotron fix your ****. Helix went down after the stupid emergency alert
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VinnyT權
(@vinnytam) reported
Internet speeds has been terrible since 23rd with @Videotron. Called tech support and they say they are aware of the problem but have no update when it will be fixed. Family of 5 stuck at home in a mini lockdown only capable of one person streaming
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Coach A | AllisonEthier.com
(@AllisonEthier) reported
@ra_choux @Videotron Mine is down too.
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Leon Sean
(@ThisIsLeonSean) reported
@Videotron We are already stuck home. Bad time for Helix to go down.
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Ruth Fernandez
(@FernandezInk) reported
@kate18 @Videotron I have direct messaged them as well. Their support line is busy.