Vidéotron

Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Sophie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Sophie, Laurentides, Québec 03/30/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Sophie, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme.

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City Problem Type Report Time
CanadaSaint-Jérôme Wi-fi
CanadaBlainville Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaBlainville Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Sophie, Québec

Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • djbarsanti Dbars (@djbarsanti) reported

    @Videotron Service is down again

  • middle_kid Anthony (@middle_kid) reported

    @Videotron hi. Is there an outage? Internet suddenly stopped working. Helix has a blinking yellow light.

  • dave_macattack Dave MacIntyre (@dave_macattack) reported

    @Videotron Hi, my TV and Internet are still down and the link you sent me won't work. Could you please DM me here?

  • Dan_Hogg Dan Hogg (@Dan_Hogg) reported

    @videotron says its a @tsn issue. TSN says it is Videotron. @CRTCeng care to weight in?

  • poolie1000 Dan Potvin (@poolie1000) reported

    One hour waiting for an agent on live chat and counting, I got zero mobile network service since I landed in Mexico a week ago, but yet you charge me $14 traveler pass every day for a service I never got and for making 2 phone calls to videotron. When did you guys get so bad???

  • TaxOnTime TaxOnTime.net (@TaxOnTime) reported

    It looks like @Videotron cell service is having issues making calls. Text and data services are working. @CRTCeng

  • NelsonDola69 OhNoJumboJoe (@NelsonDola69) reported

    @Claudio1J @Videotron Called them and they said it’s on TSN’s side with a possible blackout, which is absurd when all the other games were working in 4k @TSN_Sports

  • salgood Salgood Sam aka Max Douglas 💉 💉💉 💉 🦠 (@salgood) reported

    @TekSavvyCSR @Videotron Oh you already are, i talked twice with your help line on the phone, they opened a ticket yesterday and still hadn't gotten any info from @Videotron when i talked to them this afternoon. It's not you it's them.

  • JustWoksThings The real woks (@JustWoksThings) reported

    @Videotron @DoseExploration Im having this same issue. Its not blinking. It stays white and im gonna guess bassin here has wifi signals, he has no internet tho

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    Oh @FreedomMobile you need to finally break down the wall and let us use our phones everywhere in Canada. @Videotron only operates in Quebec; yet they have national data built into their plans. And I don’t mean the tiny buckets of 500mb you give us…. Sigh.