Vidéotron

Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Sophie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Sophie, Laurentides, Québec 12/28/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sainte-Sophie, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jérôme and Saint-Colomban.

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City Problem Type Report Time
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaBlainville Internet
CanadaBlainville Phone
CanadaBlainville Internet

Community Discussion

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Vidéotron Issues Reports Near Sainte-Sophie, Québec

Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron so now that we all pointed out that Acanac confirmed the problem was on your end, you're just going to remain silent and only reply to people about your mobile network? No wonder people use resellers. The dishonesty is astounding.

  • dillonDD01 dllongang (@dillonDD01) reported

    @PrimusHelps Still down since 9:40 in Montreal (through Videotron)

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/

  • DPAIA11 DP (@DPAIA11) reported

    @Videotron Twice within a week your service shuts down for no reason. What is happening? No internet and no TV?...

  • BenoitVerreaul4 Benoit Verreault (@BenoitVerreaul4) reported

    @DistributelHelp Videotron is now saying they have fixed the issue to their customers. They say to restart our devices and everything should be back. Did not work in my case.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron interesting pattern. Reseller client: "my service is down!" Videotron: "did you contact the reseller?" Client: "yes, they confirm it's on your side." Videotron: *crickets and tumbleweeds*

  • TossMySaleh CaesarSaleh (@TossMySaleh) reported

    @MeruMeruMsg @Distributel Videotron is down too, no?

  • MoudgilD Dharminder Moudgil (@MoudgilD) reported

    @Distributel What caused full province to go off, not sure if videotron is completely down which is impacting. Any more info would be appreciated

  • lvitalis Laurent Vitalis (@lvitalis) reported

    @dave73thomas @DistributelHelp @Distributel Saint-Lambert here, with Acanac (Distributel) cable internet. Down since 9:30. My neighbour is with Videotron, no problem on his side.

  • BenoitVerreaul4 Benoit Verreault (@BenoitVerreaul4) reported

    @lvitalis @myogui @Videotron Same here in Gatineau. I use acanac and the service leverages videotron lines.