Vidéotron

Vidéotron Outage Report in Sainte-Sophie, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Sophie, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Sophie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Sainte-Sophie, Laurentides, Québec 01/30/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sainte-Sophie, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Blainville and Saint-Jérôme.

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City Problem Type Report Time
CanadaBlainville Internet
CanadaSaint-Jérôme Internet
CanadaSaint-Colomban TV
CanadaSaint-Jérôme Internet
CanadaBlainville Internet
CanadaBlainville Phone

Community Discussion

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Vidéotron Issues Reports Near Sainte-Sophie, Québec

Latest outage, problems and issue reports in Sainte-Sophie and nearby locations:

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ubi_Frank Ubi Frank (@Ubi_Frank) reported

    @Videotron So you can tell me to call customer service & have to repeat my claim for the 16th time? I want direct access to someone who knows what they're talking about and that I can call back without going through the crazy house that is your service center.

  • SammyM12 Sam Meikle (@SammyM12) reported

    @Videotron is internet down in Montreal ?

  • ANN_Ed Christopher Macdonald (@ANN_Ed) reported

    My internet provider (@Videotron ) has pretty much screwed my entire week, with 5 bloody outages in 7 days. When I called them about it, they told me that I could upgrade to a more expensive service that wouldn't suffer from this.

  • cinderleaves jay (@cinderleaves) reported

    @Videotron Trying to log in to my account to check my internet bill, I get greeted with a "captcha" and whenever I click to complete it I get "Invalid Captcha". I've tried changing my password. I just can't access my account. What's the issue?

  • BrentMcKee Brent McKee🇨🇦 (@BrentMcKee) reported

    @Monctonscout @ArponBasu Really? Ottawa’s biggest problems are bad ownership and a badly located arena. Whoever would own the Quebec City team (Quebecor or possibly Power Corporation) would be a solid ownership group. And Centre Videotron is centrally located in the city.

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • MartinLvesque6 Martin Lévesque #FSDBetaCanada (@MartinLvesque6) reported

    @sparkyb1 @TorontoUltra @Bell Now Starlink is here and that other company changed their pricing. Bell tho, is still not on my street for internet, same with Videotron or an other ISP including DSL. For my cellphone, I have one or two bars on my on my phone with Bell which barely gives me a signal.

  • deena7202 Deena 😷🖖💙🇨🇦🦸‍♀️ (@deena7202) reported

    @Videotron are you having network issues today? We don't see to be getting SMS attachments? It says "network error".

  • rscorchio Robert Pariseau (@rscorchio) reported

    @Videotron I've been having a little trouble with my #Internet access for three straight days. It's #Windows10, and things have worsened by the second. I can't even use my cleaner programs!

  • ceasestrife Katherine Seiler (@ceasestrife) reported

    @Videotron my internets been slow and choppy for the last few days. Is there something that can be done to fix it?