Vidéotron

Vidéotron Outage Report in Saint-Sauveur, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Sauveur, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Sauveur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Sauveur, Laurentides, Québec 02/18/2026 21:45

February 18: Problems at Vidéotron

Vidéotron is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Sauveur, Québec

Latest outage, problems and issue reports in Saint-Sauveur and nearby locations:

  • Sveilleux_CPP SVeilleux... (@Sveilleux_CPP) reported from Prévost, Québec

    @Videotron il se passe quoi a prevost depuis deux jours le service est lent et intermittent c' est difficile on a eu zero com la dessus

  • binaire101 Vortex✏️ (@binaire101) reported from Sainte-Adèle, Québec

    Rien reçu sur réseau #Fizz @Videotron ... Quant à @CogecoAide seul le message anglais est apparu, l’audio Français a coupé ... C’est raté pour moi... #polqc #QuebecEnAlerte

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ETCBUYS Ron Israel (@ETCBUYS) reported

    @Videotron Is is down now also? Feb 23-2021???

  • EAUclaire2010 Marc-André Auclair (@EAUclaire2010) reported

    @heyitspazz @Bell_Support Yep same thing here ! Will pay less with videotron and more stable connection. Bell sucks !

  • kedollarsignhaa mel n. (@kedollarsignhaa) reported

    @drconsultant3 @Videotron Just got off the phone with them. Said it was an area wide issue and would maybe be back tomorrow.... He didn’t seem too certain of anything though

  • bullizking bullizking (@bullizking) reported

    @Videotron is there another outage???

  • TheRealDreez Dreez 🇨🇦🇭🇹 (@TheRealDreez) reported

    @Videotron @fredomarcilo Hey Videotron: Further to Frederic’s tweet, its seems like there’s an outage as we lost connection in Lachine, QC.

  • bgd99 BGD (@bgd99) reported

    @CHOM977 @TerryDiMonte well fellow Montrealers, I’m looking for help. Won’t cost a dime! Videotron has cancelled @AMC_TV & I’m going to miss #WalkingDead this weekend. Any ideas? Tips? How can we watch the return LIVE this Sunday? 😩

  • drconsultant3 Djimy Rouzard (@drconsultant3) reported

    @Videotron @ETCBUYS Seem like Videotron is down again

  • AllanSonac Allan Sonac (@AllanSonac) reported

    @EAUclaire2010 @Bell_Support I disagree, Videotron had a huge outage in Montreal that lasted for days for some clients just 2 weeks ago. The grass is always greener on the other side. I had an issue with my service due to moisture on the equipment outside & they were very quick to change it. Thank you Bell.

  • gabmcgeee McGee (@gabmcgeee) reported

    Videotron is so garbage

  • MarcAntoineRoss Marc-Antoine Ross (@MarcAntoineRoss) reported

    @Videotron if you're wondering what the chat volumes are so low right now it's probably because you have a JS error on the support page and it just doesn't work...