Vidéotron outages and service status in Saint-Thomas, Quebec

Problems in the last 24 hours in Saint-Thomas, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Saint-Thomas, Quebec

Latest outage, problems and issue reports in Saint-Thomas and nearby locations:

• 
  Myriam Arpin (@Myriam_Arpin) reported 16 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

• 
  Joey (@Joeeeeyyyyyyyy) reported 19 minutes ago from Saint-Roch-de-l'Achigan, Quebec

  IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jj89 (@Jj8990313510) reported 6 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  Kush Thaker (@kushthaker) reported 10 minutes ago

  why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country

• 
  Fluxtrot (@fluxtrot) reported 13 minutes ago

  @Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.

• 
  Indonesian Philosopher (@nusantaran_chud) reported 13 minutes ago

  Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭

• 
  Rosemary Tiklé (@Rosemary_Tikle) reported 16 minutes ago

  @Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

• 
  Morin (@MorinLoL1) reported 17 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Maka veli (@Makaveli_28) reported 17 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??

• 
  Panda🌻 (@takarajewels) reported 21 minutes ago

  Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.

• 
  Mario Legendre (@marioleg25) reported 24 minutes ago

  @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .