Vidéotron

Vidéotron Outage Report in Saint-Thomas, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Thomas, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Thomas, Lanaudière, Québec 05/19/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Saint-Thomas, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Jacques.

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City Problem Type Report Time
CanadaSaint-Jacques Internet
CanadaJoliette Internet
CanadaBerthierville Internet
CanadaSorel Internet
CanadaJoliette Internet
CanadaSaint-Roch-de-l'Achigan Internet

Community Discussion

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Vidéotron Issues Reports Near Saint-Thomas, Québec

Latest outage, problems and issue reports in Saint-Thomas and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tedh13 Ted Harman (@tedh13) reported

    @Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?

  • ydnkm ydnkm🦊ユデンキム (@ydnkm) reported

    Looks like a wide service outage for Videotron.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @SBishayIRIS What are the Videotron terms when you leave Ottawa to say travel to Kingston. Does the text of your contract have any limitations? do they charge you? Does your phone say “roaming” or does it think it is on a home network when connected to Rogers?

  • GBridge10 Brigitte (@GBridge10) reported

    @timandfriends @Sportsnet hope videotron solve the connexion problem before 8, can't login at all on sportsnet now using my client space with videotron.

  • whaleANTl ☀️ (@whaleANTl) reported

    i will kill myself and **** u videotron old *** rude as hell lady

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported

    @jfmezei @Milnoc @SBishayIRIS Been with Videotron since 2017, leaving Bell behind. Roaming is not an issue anywhere in Canada, USA or Caribbean, even Cuba. We buy our devices outright and do not fall for the $0 subsidized phone. Owning it gets you cheaper plans, I got 10GB, North America roaming for $40/mnth

  • MartyFava1 Marty Fava (@MartyFava1) reported

    @videotron Hey. I pay for CBS on my Vidéotron grid. Yet why am I getting the Global News on 687 as of 7PM instead of the golf playoff on CBS. #refund This has been a persistent problem that needs to be rectified.

  • Milnoc François Caron 🇨🇦💉 (@Milnoc) reported

    @jfmezei @SBishayIRIS No roaming or extra charges. Rogers is the partner network outside of Videotron's coverage area.

  • hiddenmarek blabla blablabla hahahhahahaha,🤣 (@hiddenmarek) reported

    cancel culture got our videotron wifi plan wtfff😢

  • honeysunai Hila (@honeysunai) reported

    @Videotron can you guys send me a decent router? Because all of my semester I missed half of my classes & exams because the wifi was down in the middle of my zoom calls:/