Vidéotron Outage Report in Saint-Thomas, Lanaudière, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Thomas, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Saint-Thomas, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Joliette.
| City | Problem Type | Report Time |
|---|---|---|
 Joliette |
Wi-fi | |
| Saint-Jacques |
Internet | |
| Joliette |
Internet | |
| Berthierville |
Internet | |
| Sorel |
Internet | |
| Joliette |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Thomas, Québec
Latest outage, problems and issue reports in Saint-Thomas and nearby locations:
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Joey
(@Joeeeeyyyyyyyy) reported
from
Saint-Roch-de-l'Achigan, Québec
IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Pepe Chavez
(@jchavech) reported
@Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?
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Beerhaze
(@Beerhaze) reported
Hello Quebec Videotron users... Wi-Fi is down for all cable users. Change primary DNS to 8.8.8.8 and secondary to 1.1.1.1 on your router and you will get your your Wi-Fi back. I'm sure Videotron will fix it soon but for now... just manually change your router settings.
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mir
(@mirxzh) reported
@Videotron paid $60 for videotron technician to add a cable to my router which they installed incorrectly at the first place and lag issues persisted now complete outage. bravo
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Mr.Ha
(@wha_mtl) reported
@rmitchello @Videotron Yes, same problem in mtl/Saint-Laurent since about 13h00
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Ali
(@Redondizou) reported
@Videotron why have all your services stopped? Website not opening, neither is customer service number working
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Avery Duck 🇨🇦
(@specialkitty2me) reported
@Videotron OK. I have no internet and when I call, it tells me the numbers for technicL support and customer service, don't exist. Would appreciate some answers and service
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Tony Starks
(@_Twan_) reported
@fagstein @redroomrantings @Videotron my LTE is also not working
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Cyn 🚴♀️💨
(@Cynister72) reported
Welp, #videotron is down, and it’s down hard. Looks like my work day might be cut short.
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Your newest addiction
(@CILANTRO_xo) reported
@Corporate18 @ElephantStoneHQ @Videotron It’s a business and they should be prepared for this. Specially in this Covid era where everyone work from home, they rely and trust them, And customer service should at least be available or make a god damn announcement about it. 🤔
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sam
(@txorontxo) reported
QUEBEC PEOPLE: can we please all cancel our videotron services as soon as their ******* customer service line is back up??? BRO THIS IS RIDICULOUS. everyone is working/studying from home rn, and they cant even have a reliable SERVICE!!!!!