Vidéotron Outage Report in Saint-Thomas, Lanaudière, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Thomas, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (59%)
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Wi-fi (19%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Saint-Thomas, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Joliette.
| City | Problem Type | Report Time |
|---|---|---|
 Joliette |
Wi-fi | |
| Saint-Jacques |
Internet | |
| Joliette |
Internet | |
| Berthierville |
Internet | |
| Sorel |
Internet | |
| Joliette |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Thomas, Québec
Latest outage, problems and issue reports in Saint-Thomas and nearby locations:
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Joey
(@Joeeeeyyyyyyyy) reported
from
Saint-Roch-de-l'Achigan, Québec
IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Lorna Mungur (she/her)
(@Lornamungur) reported
My husband trying to fix the internet for the past hour. Me just seeing now that @Videotron is trending on Twitter. At least let your cxs know!
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Anis Kouteich
(@aniskouteich) reported
@canadiancapers @AdmiralHackbar @Videotron Whenever they fix their problem just go to your wifi settings and set the dns back to automatic
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Crankshaft
(@Crankshaft25) reported
@Videotron why weren’t any of your support numbers working. Not very happy right now
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Ktronic@Space
(@9eArtFr) reported
@Videotron Boisbriand / outage from 1:24pm to 2:50pm
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😻Bitcoin Tesla Cat😻
(@CathG84806675) reported
@SeanEnjoying videotron internet’s was down
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Vincent Blain 🍁
(@Vincent___Blain) reported
@LykeOnTopp @BaJumVFX @Videotron If you're not a Bell customer, I might look better but as a customer, it's not. I guess you didn't hear about the massive layoff last week.
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Ti Gwav 🇭🇹
(@Gwava_) reported
@idcdaph @theboybibs Toxic is the videotron rep that just hang up on me right after telling me "we're having trouble with the service in your area" 😭 Boy WHAT?
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L3P3RM3SSI4H
(@L3P3RM3SSI4H) reported
@Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC
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Matthew Geee
(@BaconRuffles) reported
@Videotron Can you give us an estimate of how long it may take before service returns to normal?
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Flott
(@Flott_ttv) reported
@IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?