Vidéotron

Vidéotron Outage Report in Saint-Thomas, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Thomas, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Thomas, Lanaudière, Québec 11/30/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Thomas, Québec

Latest outage, problems and issue reports in Saint-Thomas and nearby locations:

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron Never got a call back

  • HVG30491600 HVG (@HVG30491600) reported

    @Videotron I have been waiting 5 months for refunds that was billed for no reason!!!!! I am not even a client and never was with Vidéotron. I am told that they had major problems and glitches with their system and everything is on hold. So much for trusting Vidéotron!!

  • AndrewTI3 Andrew Garca (@AndrewTI3) reported

    @Davy_Ray @JoeAnthony13 @Videotron Exactly, Twitter pictures barely showing, Netflix not working on Smart TV but works on other devices.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron on the phone with him now trying to explain why i cant use a micro sim in my new nano sim phone.. plus your website is down.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron this is terrible service, the agent seems lost.

  • steven55282148 Steven Glickman (@steven55282148) reported

    @ImmaWipeYou @Videotron Mine is also not working normally. Tv seems okay though. Helix customer here.

  • ImmaWipeYou Alexander Soderkvist (@ImmaWipeYou) reported

    @Videotron is anyone else having wifi issues because my internet is down

  • ernieforesta Ernie Foresta (@ernieforesta) reported

    @Habs4Stanley @pewpewpew Was with videotron and it wasn’t any better I just wish we can have Comcast they never have issues

  • AndrewTI3 Andrew Garca (@AndrewTI3) reported

    @JoeAnthony13 @Davy_Ray @Videotron Same problem here

  • JonathanLajoi13 Jonathan Lajoie (@JonathanLajoi13) reported

    @Kevin_P11 @steven55282148 @Videotron Same problem