Vidéotron outages and service status in Saint-Thomas, Quebec

Problems in the last 24 hours in Saint-Thomas, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Thomas, Quebec

Latest outage, problems and issue reports in Saint-Thomas and nearby locations:

• 
  Myriam Arpin (@Myriam_Arpin) reported 6 minutes ago from Saint-Roch-de-Richelieu, Quebec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

• 
  Joey (@Joeeeeyyyyyyyy) reported 54 minutes ago from Saint-Roch-de-l'Achigan, Quebec

  IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kamelia (@money_pulasi) reported 8 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 8 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  @TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.

• 
  TekSavvy Assistance (@TekSavvyCSR) reported 10 minutes ago

  @somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL

• 
  🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 14 minutes ago

  Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal

• 
  James Somaeck (@somaeck) reported 21 minutes ago

  To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9

• 
  Amelie Leah (@melievisuals) reported 26 minutes ago

  @GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 30 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  Mr. FrozenToast (@Rafi_Farkas) reported 30 minutes ago

  @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 33 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks