Vidéotron Outage Report in Saint-Thomas, Lanaudière, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Saint-Thomas, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Vidéotron
Vidéotron is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Thomas, Québec
Latest outage, problems and issue reports in Saint-Thomas and nearby locations:
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Joey
(@Joeeeeyyyyyyyy) reported
from
Saint-Roch-de-l'Achigan, Québec
IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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UltraNationalist
(@UltraNa82609336) reported
@clubdefootmtl @DjoMihailovic @Videotron since you refuse to listen to fans about your crappy rebrand I am no longer a supporter of this team. You no longer make an Impact. Stupid Clubbed feet team.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Sam Meikle
(@SammyM12) reported
@Videotron is internet down in Montreal ?
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.
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Commissioner Miner
(@fanCRTCProfling) reported
@apukwa Yeah I think so too. It leans to far out in left field for me and my liking. It's just too weird/stupid. If this were true then Videotron, who also switched to the same system, is looking for Rogers to buy it too. But the data side is a thing.
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boui🌙
(@theboui) reported
idk what happened to videotron internet last month during that outage but its been complete garbage since. constant DNS errors, random drops in connection, days where i cant get more than 15mb/s when i pay for 100mb/s... wtf
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Christopher Macdonald
(@ANN_Ed) reported
My internet provider (@Videotron ) has pretty much screwed my entire week, with 5 bloody outages in 7 days. When I called them about it, they told me that I could upgrade to a more expensive service that wouldn't suffer from this.
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NK Leb
(@NickytaLeb) reported
Videotron down for 3+ hours today. If there's no internet, then there's no one to complain that it's down.
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Scott Troudt
(@VeryScott) reported
@CTremblay85 @iPhoneinCanada @Videotron Poor Atlantic Canada. Fair prices for all! Maybe one day… :/
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Rachele DiBartolo
(@rachdibartolo) reported
@Videotron what is wrong with the internet? It is so terrible lately.