1. Home
  2. Companies
  3. Vidéotron
  4. Saint-Thomas
Vidéotron

Vidéotron outages and service status in Saint-Thomas, Quebec

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Saint-Thomas, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Thomas, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Thomas, Quebec

Latest outage, problems and issue reports in Saint-Thomas and nearby locations:

  • Joeeeeyyyyyyyy
    Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Quebec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

  • Myriam_Arpin
    Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Quebec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSpiritorix
    Spiritorix (@TheSpiritorix) reported

    @Videotron 1,Took you 1 hour to warn us. 2,You haven’t given us a timeframe of the resolution nor the location where it’s happening . 3, you literally just increased our bills but the service has been going downhill. Ps: fix your sh*t app that never worked

  • Errorist66
    stephane harnois (@Errorist66) reported

    internet down? but i can ping 1.1.1.1 so it’s only the DNS from #videotron. so change the adaptor settings for you network card and add 1.1.1.1 to the list of DNS

  • rawatrocks2008
    Rohit Rawat (@rawatrocks2008) reported

    @Videotron I am using a Rogers network to tell you that I am facing internet issues.

  • AdmiralHackbar
    JF Prieur (@AdmiralHackbar) reported

    @Videotron Change your DNS settings in your router to 1.1.1.1, 8.8.8.8 and/or 8.8.4.4 (which are public DNS servers that work unlike Videotron's) and watch your problems dissapear

  • VeryLoudMC
    VLMC (@VeryLoudMC) reported

    @amumidi @Videotron Give them a break, they couldn't use Google Translate because their internet went down.

  • the_uncanny13
    The Uncanny (@the_uncanny13) reported

    Hey @Videotron fix your DNS servers im losing money here!!!!

  • MitchellBundy
    M. Bundy 🦑🐬 (@MitchellBundy) reported

    Videotron's having some backbone issues in Montreal. Looks like their DNS servers are down. I'm using Cloudflare's 1.1.1.1 DNS service in my network permanently now, since @Videotron doesn't seem to care to notify their customers when they have downtime.

  • jessylavoie91
    Jessy Lavoie (@jessylavoie91) reported

    @Videotron it`s a DNS issue. I change my router to look at google DNS instead of videotron DNS. Works for me now.

  • JokeSins
    Trevor Roberson (@JokeSins) reported

    @Videotron Is this just an issue in Laval? Asked a few people from Montreal that use Videotron and their services are just fine. Their phone line doesn't seem to work either at least for us.

  • NakedRaptor
    Nico (@NakedRaptor) reported

    @Videotron i swear ive been complaining about you more often this year than the number of times ive used youre internet drop one more time, PLEASE, so i can fkn go to another service already