Vidéotron Outage Report in Saint-Thomas, Lanaudière, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Saint-Thomas, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (14%)

3. 

   TV (11%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Saint-Thomas, Lanaudière, Québec

The most recent Vidéotron outage reports came from the following cities: Joliette.

City	Problem Type	Report Time
Joliette	Wi-fi	one month ago
Saint-Jacques	Internet	11 months ago
Joliette	Internet	one year ago
Berthierville	Internet	one year ago
Sorel	Internet	one year ago
Joliette	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Thomas, Québec

Latest outage, problems and issue reports in Saint-Thomas and nearby locations:

• Joey (@Joeeeeyyyyyyyy) reported 7 minutes ago from Saint-Roch-de-l'Achigan, Québec

  IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

• Myriam Arpin (@Myriam_Arpin) reported 23 minutes ago from Saint-Roch-de-Richelieu, Québec

  Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• kal'aran'rhiod (@KalSDavian) reported 27 seconds ago

  @Videotron Already contacted support. We were told we were **** out of luck, and the only option was to pay more for our home phone. Thanks. So glad we are paying so much for these services.

• Ernesto Manzano (@Yabucoayv) reported a minute ago

  @Videotron over an hour on the phone trying to get service with Videotron. Original wait 15 minutes. Then I have been on hold for 30 minutes. What is wrong with Videtron now days? Also please stop wrong billing people, so we do not need to call

• Hugo Mendes (@hmendes00) reported 6 minutes ago

  Now we want to confirm with @Videotron that our contract is cancelled, their customer service can't recognize one of the security questions by phone and they want us to drive to a store that's 45min from our place to do that. (PT 4)

• Hugo Mendes (@hmendes00) reported 8 minutes ago

  Bottom Line: We will also change internet provider. Thanks for the worst service ever @Videotron. (Last tweet)

• cliff wardle (@winemaker1960) reported 8 minutes ago

  @Sammich_BLT @spencerdjblake If Videotron buys Freedom, they may have better coverage. I got a fairly decent package from Fido (The I'm sorry for bringing down Canada Sale)

• JJTheJetPlane (@JJTheJetPlaneP1) reported 9 minutes ago

  @saschasegan Great map. Do you think Videotron/Quebecor will have the capital to support more expansion of Freedom? One of the things I was hoping to see was the completion of the London/Windsor Corridor on FM.

• Dave Beatty (@dbeatty) reported 10 minutes ago

  @ThePeterKelly Telus and their subsidiaries are available in some areas. I use Koodo in Hamilton and it's fine service-wise. Unfortunately since Freedom was bought up in 2015 Ontarians don't have the option to support a provider outside the big 3/4, unless you're in Ottawa & can get videotron.

• Ray (@_rayy) reported 13 minutes ago

  @ms4setup @Videotron Same problem this morning. Looks like DNS problem but even setting a different DNS doesn't fix the issue.

• Vlad Catrinescu (@vladcatrinescu) reported 14 minutes ago

  Hey @Videotron - Got a new Sim Card + a Canada/USA package .... but no cellphone service in US (Dallas). LTE does work. Any ideas? Galaxy S20+ 5G and got a new Sim Card in 2022 per your instructions last time.

• rachel ouaknine (@rachelouaknine2) reported 17 minutes ago

  @Keough99co @Videotron My wifi is not working as well what is going on?