Vidéotron Outage Report in Saint-Thomas, Lanaudière, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Thomas, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Saint-Thomas, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Joliette.
| City | Problem Type | Report Time |
|---|---|---|
 Joliette |
Wi-fi | |
| Saint-Jacques |
Internet | |
| Joliette |
Internet | |
| Berthierville |
Internet | |
| Sorel |
Internet | |
| Joliette |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Saint-Thomas, Québec
Latest outage, problems and issue reports in Saint-Thomas and nearby locations:
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Joey
(@Joeeeeyyyyyyyy) reported
from
Saint-Roch-de-l'Achigan, Québec
IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron
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Myriam Arpin
(@Myriam_Arpin) reported
from
Saint-Roch-de-Richelieu, Québec
Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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sam
(@txorontxo) reported
@videotron you guys are ridiculous. not even able to refund me my exceed data usage because my wifi is with Fizz (literally your subcontractor with the same owner..). Your customer representatives are literal robots with no empathy whatsoever (1/?) #Videotron #Montreal #qcpol
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Crescent Lunaris
(@Crescent_Gamer) reported
@Videotron Apparently not. It's going down on more areas and worse then when the storm was full blast.
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Olivier1622 (He / Him)
(@olivierbousette) reported
Having my own businesses impacted as my main provider @Videotron #failed along side @hydroquebec with no updates on status or accurate return of service has been a huge disturbance and a negative economic impact on me
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Paul Schwartz
(@pss999) reported
@JeanSeb84085073 @Videotron Yep, I’m also H8T and also down this morning after having it back all day yesterday 🙄
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Blue Dalia 🦁
(@bbludalia) reported
@Videotron Oh and we better get credited the days we had no service that does without saying you pathetic excuse of a company it’s 2023 !!!! Disgusting 🤮
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Rohit chakraborty
(@Rohitch63198945) reported
@Videotron H3T Edouard montpetit no internet since Wednesday, no clear communication whatsoever, 90% that's plain lie, never going with Videotron again and also not recommending anyone to go with them. Even before this weather their service was **** with slow speed and they inc. the bill.
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Balou
(@futani75) reported
@Videotron Still down in H9W2G8. Please confirm if this is correct.
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I'm just here for the insults.
(@bramhabs98) reported
@Videotron Mine came back, went down and just came back but I can't access any of my tv channels, says I'm not subscribed.
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Gerald Prezeau
(@GeraldPrezeau) reported
@Videotron Its been 4 and a half days at H9J still nothing! Very weak infrastructure , all Bell clients in the area have no issues!
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Dylan
(@d_y_l_a_n_l) reported
@Videotron internet service returned to H3W last evening, but it’s down again this morning. Will it be returned before the workweek?