Vidéotron

Vidéotron Outage Report in Saint-Thomas, Lanaudière, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Thomas, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Thomas, Lanaudière, Québec 01/16/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Thomas, Québec

Latest outage, problems and issue reports in Saint-Thomas and nearby locations:

  • Myriam_Arpin Myriam Arpin (@Myriam_Arpin) reported from Saint-Roch-de-Richelieu, Québec

    Problèmes avec mes enregistrements sur #Helix depuis 3 jours… J’ai vu que je n’étais pas seule @Videotron. C’est généralisé ou j’appelle le service à la clientèle avec qui je suis rendue chum parce que j’ai tellement appelé de fois pour mon Hélix? 🙄

  • Joeeeeyyyyyyyy Joey (@Joeeeeyyyyyyyy) reported from Saint-Roch-de-l'Achigan, Québec

    IMAGES EXCLUSIVES : @PKP_Qc qui pète une coche encore une fois contre Bell parce que Bell est pas gentil et c’est de leur faute tout ça #PKP #Bell #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • Jessica_K_B Jessica B. (@Jessica_K_B) reported

    @Videotron Nope. Still not working in Brossard. Network says online, but nothing is able to load.

  • KittEdotca KitEdotca (@KittEdotca) reported from Westmount, Québec

    @Videotron so, erm, you’re internet is down?

  • TheUndeadLords1 TheUndeadLords💀🌹💀 (@TheUndeadLords1) reported

    @DonitoMojito @Videotron Have you even tried being with Bell? Now THAT team sucks.

  • MartinArganara1 Martin Arganaraz (@MartinArganara1) reported

    Hey, my client space isn't working and I need to add data to my phone. Can you help support? @Videotron

  • Nasus_Yelad Nasus Yelad (@Nasus_Yelad) reported

    @Videotron You had an outage. Maybe you should google ‘is videotron down’ before you answer a tweet. Then you’d see lots of customers had no service. Obv someone over there knew and dealt with it. It’s back up. Crazy that I knew more than you.

  • Wm49291771 Rainmaker (@Wm49291771) reported

    Although Videotron (Quebec Co) is not eligible to bid for spectrum outside of QC, it was invited and urged to bid for spectrum at $0.92/MHz used for 5G outside Quebec. Bell and Telus were forced to pay $3.36/MHz (billions $ more) Humongous favouritism by Trudeau Another WTF...

  • DonitoMojito Donito_Mojito (@DonitoMojito) reported

    @TheUndeadLords1 @Videotron Agreed, Bell sucks.

  • lucaciale lucaciale (@lucaciale) reported

    @CoachSanta_ @Videotron The vaccine is supposed to help with connectivity and network speed?

  • Benliam12 Benliam12 (@Benliam12) reported

    @stra01001 @Videotron @Nasus_Yelad Lol Bell customer service is even worst, but have it a try, the moment you need them youre screwed.