Vidéotron Outage Report in Stittsville, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Stittsville, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stittsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Stittsville, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Stittsville, Ontario
Latest outage, problems and issue reports in Stittsville and nearby locations:
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Salpi M
(@SalpiMak) reported
being a loyal @Videotron customer of 25+ years they would be accommodating and make the customer happy…but nope! I guess it’s time to look somewhere else! #Helix #videotron
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F L M
(@ferluma1) reported
@Videotron @your_boi_marty That’s funny, not!! I’ve asking why my internet service sired was so crappy a d im@always told “ your signal is perfect”. Finally someone in tech support said you need to get your router changed. Got a “new” one, delivered Hmmmm, not sure it’s any different
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Frank_Galetta
(@Frank_Galetta) reported
@belindahansen9 @4_04_Not_Found Here in Quebec, Videotron had a big outage in certain region this morning...
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Commissioner Miner
(@fanCRTCProfling) reported
@VassB @jamespmcleod @Bryson_M Some very big issues here in marketing, exclusivity and in being forced to pay Bell (or videotron) for a service u will not use or even want.
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F L M
(@ferluma1) reported
@Videotron How many times a week do I have to reboot a router before something is done? Very disappointed lately with service. Billing is getting as bad as the competition.
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Jacques René Giguère
(@econseptiles) reported
@stephenfgordon Robocall are too whatever. And my voicemail does not allow me to delete them before the end. Damn Videotron.
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Commissioner Miner
(@fanCRTCProfling) reported
@VassB @jamespmcleod @Bryson_M Then there was the fight I has with one lady who said you are forced to buy Bell telephone service and pay it. It will be on the bill. I said a videotron outlet is there (I pointed to it). I will buy their voip & internet. Boy did that end in a fight. She went banana's.
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Darwin Burns
(@darwinburns) reported
@Videotron Resolution = Data add-ons cannot be reverted, $61 fee reduced to $38, $24 of which attributed to account with 12GB still available... Account that doesn't generally reach 50% of available data. $24 pays for... Nothing
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heydoon
(@itsheydoon) reported
@stra01001 @Videotron @Nasus_Yelad Also a bell outage right now 🙃
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John G KBO
(@madhi19) reported
@Maelstrom78 Still pretty damn expensive. Between Videotron helix and two PM cell I hardly pay more than $200. Best thing that ever happen to my bills was moving where Bell didn't have any fiber.