1. Home
  2. Companies
  3. Vidéotron
  4. Stittsville, Ontario
Vidéotron

Vidéotron Outage Report in Stittsville, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Stittsville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stittsville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Stittsville, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Total Blackout 6 days ago
Ottawa TV 16 days ago
Ottawa Internet 16 days ago
Ottawa Internet 16 days ago
Ottawa Internet 18 days ago
Ottawa Total Blackout 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Stittsville, Ontario

Latest outage, problems and issue reports in Stittsville and nearby locations:

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • johnefrancis
    johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • Paul_Morneau
    Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • CdnAvSpotter
    Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • CdnAvSpotter
    🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • ottawadeafgirl
    Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • AllieKnitNinja
    Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • alliareault
    Scale (@alliareault) reported

    @GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.

  • arkachatter1986
    Arka Chatterjee (@arkachatter1986) reported

    @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

  • LeviGratton
    Levi Gratton (@LeviGratton) reported

    @Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?

  • Geeno262
    Geeno (@Geeno262) reported

    @AmazingZoltan try videotron i found i get great customer service

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

  • MightyMax44
    Max (@MightyMax44) reported

    So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?

  • grcAffiliate
    Event_201_Prophecy (@grcAffiliate) reported

    @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!

  • InsaneLawsane
    Marc Lawsane (@InsaneLawsane) reported

    @Videotron once again no service!?!?

  • LedZepFan1976
    Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported from Châteauguay, Quebec

    @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲