Vidéotron Outage Report in Stittsville, Ontario

Problems in the last 24 hours in Stittsville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stittsville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Stittsville, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Total Blackout	6 days ago
Ottawa	TV	17 days ago
Ottawa	Internet	17 days ago
Ottawa	Internet	17 days ago
Ottawa	Internet	19 days ago
Ottawa	Total Blackout	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Stittsville, Ontario

Latest outage, problems and issue reports in Stittsville and nearby locations:

• 
  Allie MacAlister (@AllieKnitNinja) reported 10 minutes ago from Ottawa, Ontario

  @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

• 
  Paul Morneau (@Paul_Morneau) reported 14 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

• 
  johnefrancis🇨🇦 (@johnefrancis) reported 23 minutes ago from Ottawa, Ontario

  Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

• 
  Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported 38 minutes ago from Ottawa, Ontario

  @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

• 
  Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported 44 minutes ago from Ottawa, Ontario

  @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

• 
  Jeff 🇨🇦 🇺🇦 5x Vaxxed (3 Pf,2Mod) (@penseur_logique) reported 45 minutes ago from Ottawa, Ontario

  @caiobchi @cmaconthehill @CityNewsKIT Videotron competition lowered prices in Quebec. Much like MTS + Sasktel did in MB / SK. Competition for the big 3. Videotron has service outside of QC, in Ottawa, same prices as QC. The big 3 and their flanker brands would not match prices of Videotron in Ottawa. We switched.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 57 minutes ago from Ottawa, Ontario

  @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

• 
  Paul Morneau (@Paul_Morneau) reported 58 minutes ago from Ottawa, Ontario

  .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  khai (@sumtimw0ng) reported 11 seconds ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Ted Harman (@tedh13) reported 1 minute ago

  @Videotron Service is back.

• 
  Issa Sissoko (@IssaCheckmate) reported 3 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Hila (@honeysunai) reported 4 minutes ago

  @Videotron can you guys send me a decent router? Because all of my semester I missed half of my classes & exams because the wifi was down in the middle of my zoom calls:/

• 
  Luca (@Gravefalcon) reported 4 minutes ago

  @Videotron Yeah well I finally just got my helix device after you guys yanking me around trying to not give me the price you promised and it's not working. Not the app, just the whole helix. Must say it was well worth spending my whole weekend on the phone!

• 
  Chuck from 🇨🇦 (@chuckfromcanada) reported 5 minutes ago

  @Videotron plus you tech support chat just disconnected me on your help page. #badbusiness

• 
  Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported 9 minutes ago

  Gotta love @Bell. They won't bring gigabit fibe to our home but if we moved 91m up the street no problem. Stuck with @videotron for now. 😡 We need more competition in Canada for #HighSpeed Internet.

• 
  Ted Harman (@tedh13) reported 9 minutes ago

  @Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?

• 
  Brigitte (@GBridge10) reported 14 minutes ago

  @timandfriends @Sportsnet hope videotron solve the connexion problem before 8, can't login at all on sportsnet now using my client space with videotron.

• 
  Nesta (@nesta5_) reported 14 minutes ago

  @zopdzn @Videotron i have problems with my connection