Vidéotron

Vidéotron Outage Report in Stittsville, Ontario

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The latest reports from users having issues in Stittsville come from postal codes K2S.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Stittsville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stittsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Stittsville, Ontario 05/05/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stittsville, Ontario

The most recent Vidéotron outage reports came from the following cities: Stittsville, Ottawa and Gatineau.

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City Problem Type Report Time
CanadaStittsville Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Stittsville, Ontario

Latest outage, problems and issue reports in Stittsville and nearby locations:

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • CdnAvSpotter Dziekan Hojsak 🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @itsreallypaulh @myworldtaw I agree Videotron plans and customer service is great. We have 4 phones with them, each with 20GB/month +100GB extra per year, for $45 per phone

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • ottawadeafgirl Michèle 🏡 😷 🎃 #wearshermask (@ottawadeafgirl) reported from Ottawa, Ontario

    @Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Khalid_Montreal Khalid L., PhD (@Khalid_Montreal) reported

    Still no @videotron since Wednesday Manage to talk to someone from the technical support can’t confirm when the service will be back

  • SBHSNGL IDK (@SBHSNGL) reported

    @Videotron Just saw a Bell guy fixing internet on our street . I told him I wish you were a Videotron guy. He said , ya, I am sorry. I was like me too.. Haven’t seen a single Videotron truck out . Not sure what kind of fix they are doing …

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but was able to connect wifi for free in park in same neighborhood ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP like 2 days

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron What is the issue with the infrastructure in the west island? How did I go from having it restored and working full speed to not working once again?

  • StuntmanStutzle Stuntman Stützle (@StuntmanStutzle) reported

    Well that was fun. Power went out on my birthday Wednesday around 3pm, came back Friday around 8pm but Videotron was down. Finally today while I was out, the internet is back. It's been an interesting week to say the least

  • KevinGlinas1 Kevin Gélinas (@KevinGlinas1) reported

    @greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.

  • montrealmarc Marc Griffin (@montrealmarc) reported

    @greynotgrey @Videotron People are saying on the Videotron support page they’re being told: “no idea when the internet will be back on.”

  • Moepulido Manuel Pulido (@Moepulido) reported

    @Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?

  • SBHSNGL IDK (@SBHSNGL) reported

    @itbentre @Videotron No . It’s Nigeria . That’s where their customer service is

  • DanteInfn Dante's Inferno (@DanteInfn) reported

    @Videotron My service is back up in the h9h. No videotron you don't get to take credit. It only came back when hydro restored a patch nearby that was without power.