Vidéotron

Vidéotron Outage Report in Stittsville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Stittsville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Stittsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Stittsville, Ontario 01/24/2026 22:00

January 24: Problems at Vidéotron

Vidéotron is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stittsville, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Stittsville, Ontario

Latest outage, problems and issue reports in Stittsville and nearby locations:

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • johnefrancis johnefrancis🇨🇦 (@johnefrancis) reported from Ottawa, Ontario

    Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.

  • Paul_Morneau Paul Morneau (@Paul_Morneau) reported from Ottawa, Ontario

    .@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.

  • AllieKnitNinja Allie MacAlister (@AllieKnitNinja) reported from Ottawa, Ontario

    @brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • koushiar Koushiar Jahangiri (@koushiar) reported

    @elisedubois @EBOX_CA @Videotron Internet is down, ebox website is down so is their support number.

  • BED85246354 BED 🇨🇦 🇬🇧 🇺🇦 (@BED85246354) reported

    Really have to wonder what 🐂💩 game @Videotron is pulling. My sister has tv issues and they say their tech will come between 7am and 8pm. Now that's a 13 hour window. 13 hours? So she can't go to work, or do normal things because she has to be home for them. Ridiculous

  • BobbyMaverick1 Robert Rodgers Jr (@BobbyMaverick1) reported

    @lizaledwards You can move with your number to a different service provider. I moved with mine from Fido to Videotron without any problems.

  • BenKlass Ben Klass (@BenKlass) reported

    First, to bundle service Videotron must either a.) rely on the #CRTC wholesale access regulations, or b.) secure favourable wireline access from the combined Rogers/Shaw.

  • donadeiThomas Thomas (@donadeiThomas) reported

    If you’re with Ebox or Videotron, don’t panic, it’s not just you. Their support line seems to be down as well. Either it’s hosted on the same network, or it’s overloaded with calls. More information to come for sure. #InternetOutageMontreal

  • DoriPereira1 Dori Pereira (@DoriPereira1) reported

    @Videotron need some help, I’m trying to buy a phone and they keep saying I need a contract? I’m your client and i just need a new phone

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    We're now onto the network sharing lawsuit that Videotron filed against Rogers. #CTRS #telecom

  • apukwa @apukwa@mstdn.ca (Scott M.) (@apukwa) reported

    @Bryson_M What's exciting to me is the possibility that Videotron may be willing to get into the Quad play territory. Dunno if they're thinking of using 5G small cell, or becoming a national TPIA provider with an OTT solution. But that would be a game changer.

  • vannybees 𝚅𝚊𝚗𝚎𝚜𝚜𝚊 ❤️‍🔥 (@vannybees) reported

    videotron’s costumer service hold music goes hard af

  • okeefehistorian David O'Keefe (@okeefehistorian) reported

    @DonFakaraun @Videotron Having same problem in Rigaud.