Vidéotron

Vidéotron Outage Report in Tweed, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Tweed, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Tweed, Ontario 11/20/2025 19:30

November 20: Problems at Vidéotron

Vidéotron is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_tud Cristiana (@chris_tud) reported

    @Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!

  • ric_yul Rick (@ric_yul) reported

    @Videotron Will Videotron be crediting customers, the days without service?

  • Undertakerz111 Giovanni Zappia (@Undertakerz111) reported

    @Videotron Internet is back online on my street... proof videotron technical support services are not on holiday this long weekend.

  • FontonMustapha FONTON MUSTAPHA (@FontonMustapha) reported

    @Videotron There is still an internet outage in Cote des neiges sector

  • andreas_indro Andreas Indro (@andreas_indro) reported

    @Videotron Enough is enough. I am not part of the 80%. I still don't have the service after it worked (briefly) yesterday. Trying to call customer service, the line is always busy. A Videotron customer since 2007, now have Internet, TV, mobile, I will be switching to Bell. So disappointed

  • FontonMustapha FONTON MUSTAPHA (@FontonMustapha) reported

    @Videotron No internet service in my area. It is extremely disturbing

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Videotorn is giving free #CRTC mobile data *only* to users that have/buy landline service from videotron. It's very preferential, @TekSavvyBuzz. Are they doing this w/ Vmedia & Fizz as well? There are some questions here & for sure preferential treatment going on.

  • expozhabs G Money 🇦🇲❄🇨🇦 (@expozhabs) reported

    @Videotron Party is over. Time to cancel. I'm assuming that I'm gonna get one year of free tv and internet at this point. 🥶 #verglas2023

  • AlexisTrudeau7 Pablo That Alien (@AlexisTrudeau7) reported

    @ange0001 @Videotron You won't be seeing a truck anytime soon, they're working with telecoms meaning they don't need to work on your street unless a wire is visibly broken

  • pitredu Pedro Reducindo (@pitredu) reported

    @Videotron Vidéotron. Your update is so vague. I’m your website you don’t even have an option to verify service status . So disappointed:(