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Vidéotron

Vidéotron Outage Report in Tweed, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Tweed, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Tweed, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Ubi_Frank
    Ubi Frank (@Ubi_Frank) reported

    Yo @Videotron I’m about to yeet your modem down the road how frigging hard is it to note down a new address? It’s the 4th technician you send to the old address. It’s the 15th technician we talk to this week. We’ve been on the phone for 15 hours this week for a simple change.

  • WILFRIEDGOSSE12
    Le hoodballer (@WILFRIEDGOSSE12) reported

    @clubdefootmtl @Videotron I dont wanna be rude but we defenetly need to get johnsen out of the club

  • amand_ina
    Amanda Di Marco (@amand_ina) reported

    @rachdibartolo @Videotron Mine is terrible.

  • LoganCDN
    Logan Foster (@LoganCDN) reported

    WoW raiding got cut short for me last night due to some sort of truly horrible internet brain fart from @Videotron that resulted in 5 sec lag and zero ui response in game. Apologies to my guild and our pugs for losing a tank 3 bosses in SoD normal.

  • MadameDanis
    Jessica Lavoie (@MadameDanis) reported from Gatineau, Quebec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • rscorchio
    Robert Pariseau (@rscorchio) reported

    @Videotron More than 48 hours now, my taskbar feels like "chargement en cours." Hell, it doesn't even shut down by itself like it did on Monday. Explain that?

  • cinderleaves
    jay (@cinderleaves) reported

    @Videotron I've tried three different internet browsers (Chrome, Edge, FireFox) as well as mobile. So it's definitely not a me problem.

  • rscorchio
    Robert Pariseau (@rscorchio) reported

    @Microsoft Super-duper problem going on with #Microsoft10 for 60 hours straight now. #Videotron customers in #Montreal may be particularly hard hit.

  • greenbeansanti
    🧈⁷🧈 (@greenbeansanti) reported

    My entire internet provider is down ..i hate living in mtl and hate being a customer of videotron i truly do😭

  • ANN_Ed
    Christopher Macdonald (@ANN_Ed) reported

    My internet provider (@Videotron ) has pretty much screwed my entire week, with 5 bloody outages in 7 days. When I called them about it, they told me that I could upgrade to a more expensive service that wouldn't suffer from this.