Vidéotron

Vidéotron Outage Report in Valcourt, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Valcourt, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Valcourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Valcourt, Estrie, Québec 12/10/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

  • Corado15594104 Corado (@Corado15594104) reported

    @Videotron what went down so badly that so many people lost connection? Your phone lines don't work either.

  • mbootyspoon Martyn Bootyspoon (@mbootyspoon) reported

    Ok did Videotron’s entire network go down lol

  • _milotkz Milo Tkz (@_milotkz) reported

    Wowww my wifi dont work nowww **** videotron

  • rmitchello russ (@rmitchello) reported

    @Videotron are you experiencing any technical issues in mtl/NDG since about 1pm?

  • themojo22 Sonny Joshi (@themojo22) reported

    Anybody having major problems with their @Videotron network?? Even their phone lines are out

  • avremele AvrumTan (@avremele) reported

    @Videotron would be nice to let your users know about the current internet outage. This has apparently been going on for some time, as I see many complaints over the past while...up/down, helix slow, etc..thought it was our house. Customer service??!?

  • FR33DXM1 FR33DXM (@FR33DXM1) reported

    So apparently my internet may be down for a while... rip videotron lol

  • fake_gatsby The Fake Gatsby (@fake_gatsby) reported

    @Videotron Internet is down. Montreal ndg/westmount area. Tried calling support lines but just get a busy signal, not even automated answering/greeting picks up just a busy tone. Middle of the work day with everyone working from home. Not a good look for you guys.

  • Brett_W_Walter Citizen I (@Brett_W_Walter) reported

    @Videotron I have no internet in Cote des neige non of my devices will connect it say connected/no internet??? The CS phone line is not working either, it is always busy??