Vidéotron

Vidéotron Outage Report in Valcourt, Estrie, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Valcourt, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Valcourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Valcourt, Estrie, Québec 01/11/2026 19:35

January 11: Problems at Vidéotron

Vidéotron is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Globegrowth Tom Burke (@Globegrowth) reported

    @NHLFBoys @Videotron Yes. Me too in NDG. Apparently there is some sort of general outage.

  • PotemaQuest Potéma (Yule love my festive display name pun) (@PotemaQuest) reported

    @Videotron myself and my neighbor seem to both have no Internet coming through our routers, is there an outage in the mont Royal/rosemont area?

  • BobbyMaverick1 Robert Rodgers Jr (@BobbyMaverick1) reported

    @lizaledwards You can move with your number to a different service provider. I moved with mine from Fido to Videotron without any problems.

  • dandycanada Dan Separation Anxiety Jette (@dandycanada) reported

    It’s now done, the @Videotron landline account is closed. It’s going to be a lot of work to notify schools, work, doctors, offices, and God knows who else, but I could no longer trust this service.

  • Davesgenius Dave McConnell (@Davesgenius) reported

    Anyone else with @Videotron internet having problems? Ours has been cutting in and out for days.

  • YanniCrypto ♟YANNI 👽 (@YanniCrypto) reported

    @MetaLemonTweet @Tripp_inVeve @ChrisCoffeeEth Fair enough. I see. Your ms speed actually is bad and you still managed to get one. 👏🏼I just came back to Canada and I’m debating which internet provider to get. Do you have any to recommend as the best speed wise? I was thinking to go with videotron

  • TheXXIstCentury Holiday Pixel 🟩 (@TheXXIstCentury) reported

    @slimyswampghost man this sucks. Everyone in Canada had cool video stores and i had "Superclub Videotron" where you could buy cable boxes and rent movies and games. kinda wild how the TV people were ALSO in the market of giving alternatives to TV though.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M The problem is that promises were made to the 2007 class of new entrants (of which only Videotron and Eastlink remain ( Wind was sold so not sure original promises still binding). Govt agreed to shield them from new competition.

  • Waldicrazyoo Walden Schmidt (@Waldicrazyoo) reported

    Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @Bell, I can advise you to go to Bell.

  • GuimiliRym ɢʀʏʍ (@GuimiliRym) reported

    I will use my phone data **** it nothing can stop me I cannot and will not be stopped Videotron cannot stop me from watching this episode