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Vidéotron

Vidéotron Outage Report in Valcourt, Estrie, Quebec

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Valcourt, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Valcourt, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • djbarsanti
    Dbars (@djbarsanti) reported

    @Videotron Service is down again

  • dmcox_
    danielle murrell cox (@dmcox_) reported

    Videotron internet is down 🫠

  • quaid_jennifer
    Jennifer Quaid (@quaid_jennifer) reported

    3 key points: - Tribunal analysis based on deal, *as modified by divestiture to Videotron*, so only loss of Freedom wireless, not Shaw wireless as a whole - only AB & BC geographic markets in issue - wireline business not considered as @CompBureau did not allege this was issue

  • Co_Piloter
    The CoPiloter (@Co_Piloter) reported

    @peternowak I was curious re: part of the Freedom sale to Videotron, Rogers would provide Videotron access to their wired network at rates below what was established for any other competitor ( e.g. Teksavvy ). Doesnt this violate some rule, og give grounds to get that lowered rate for all?

  • JustWoksThings
    The real woks (@JustWoksThings) reported

    @Videotron @DoseExploration Im having this same issue. Its not blinking. It stays white and im gonna guess bassin here has wifi signals, he has no internet tho

  • Dan_Hogg
    Dan Hogg (@Dan_Hogg) reported

    @videotron says its a @tsn issue. TSN says it is Videotron. @CRTCeng care to weight in?

  • tinpanalleypics
    Phil Vasquez (@tinpanalleypics) reported

    @Videotron Ok, the chat link for anything but tech support wasn't working at all. That's why I asked.

  • tinpanalleypics
    Phil Vasquez (@tinpanalleypics) reported

    @Videotron is your online chat just no longer active? Never available.

  • quaid_jennifer
    Jennifer Quaid (@quaid_jennifer) reported

    Practically, this means: - Tribunal looked at merger as modified by parties (ie with Freedom sale to Videotron) - only AB & BC markets at issue - only wireless market Within these market bounds, there is no substantial lessening or prevention of competition.

  • dave_macattack
    Dave MacIntyre (@dave_macattack) reported

    @Videotron Hi, my TV and Internet are still down and the link you sent me won't work. Could you please DM me here?