Vidéotron

Vidéotron Outage Report in Valcourt, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Valcourt, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Valcourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Valcourt, Estrie, Québec 02/12/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chanelchahine chαneℓ☽ (@chanelchahine) reported

    @Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    At Bell,1 employee says 1 thing,the next employee says a different thing,then the technician says ignore what the other 2 say.Mass confusion. Just had an argument with Tech guy,who is now calling Bell to figure out wtf is going on. Should have stayed with @Videotron

  • OnlyEphraim Ephraim (@OnlyEphraim) reported

    @Videotron Please clarify... Chat won't help me. My username and password are correct because I can log in to your website. So why do I need to call, when it's your app that isn't working... isn't giving me an error message, isn't functioning. Please explain why I need to call.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @howardknopf @googlenews @CRTCeng All that data collected via Stir-Shaken, huge amount, w/ location data, pooled to Rogers, Bell, Telus, Shaw and Videotron for their own use. And then there is that monster under multi-NDA's, the Bell AI file and I can't talk about that. Yeah, bad look (putting it mildly).

  • DunwichMelony Melony Dunwich (@DunwichMelony) reported

    @Bell We’re switching to videotron because we’re tired of crap service that often breaks while being unable to cancel services we don’t use.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jfmezei @Milnoc Landline is a susceptible to everything (tree's, power, poles falling etc). Power outage on landline Phone: Videotron has battery back-up on phones (supposed to last 8 hrs, but old batteries can deplete, can order another for ~$15), Bell is an $ option, ~35$ that no one buys. 1/2

  • myamoonbaby ☽ муα мσση ☾ | $𝟴 𝗢𝗙 (@myamoonbaby) reported

    Not going to lie, the human at Videotron was hot asf DAMN I was out there in my lazy fit looking like I just finished staying up all night to watch Ghostbusters

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    Day 4 back with @Videotron . I should never have left you for Bell.But yesterday,half my channels were gone and I had to reboot the receiver and call Videotron,but they fixed it right away.

  • O_Slimani Omar Slimani (@O_Slimani) reported

    Well, ******* for believing that @PlaneteCourrier and @Videotron would be doing their job properly. Unbelievable.

  • OceanNoodle Leviathan (@OceanNoodle) reported

    @Videotron Internet is down for some residents in Gatineau. Can't even watch TV. What is happening?