Vidéotron

Vidéotron Outage Report in Valcourt, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Valcourt, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Valcourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Valcourt, Estrie, Québec 02/08/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MiaWolfeMtl Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported

    If your Videotron internet is ****** up right now change the DNS to 1.1.1.1 and that should fix it 👍🏻

  • Oren22539854 BITCOIN LIFE (@Oren22539854) reported

    @Videotron Good time to f*ck up during quarantine and curfew hahaha fix your ****! You know how many ppl are working from home? This isn’t the time to be messing up. Weather is fine so what’s the issue? Ppl need to know.

  • URBXTV URB-X-TV (@URBXTV) reported

    @Videotron My service went out, I'm in Lavaltrie.

  • Webnut Webnut (@Webnut) reported

    @MitchSchwartzCo @Videotron It's down in Gatineau too.

  • chezjonesy Chez Jonesy (@chezjonesy) reported

    @Videotron First time we have been down in four years with Vidéotron. Overall very reliable. Of course, still inconvenient to lose service when working from home. More updates would@be helpful.

  • fagstein Steve Faguy (@fagstein) reported

    @Flagpole_Canada Videotron’s DNS servers are all within its network.

  • IndigosPop Sebastien Letourneau (@IndigosPop) reported

    @Flott_ttv @AdmiralHackbar @Videotron I'm just wondering how I can access twitter and Facebook but can't connect to my Helix portal or use a browser as mobile data doesn't work either 🤔

  • CoreyMoullas Corey Moullas (@CoreyMoullas) reported

    @Videotron This was an issue with Videotron's DNS servers and now seems to be resolved. Users that set their own DNS servers on their router would have still been working.

  • iSirGeorges Sir Georges (@iSirGeorges) reported

    @shanelliemarie @Videotron They probably will but customers will have to call back to ask for it. We all know they never hand out free refunds without a call first

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    @MarkJon50797406 @Videotron Their entire backend DNS service was down, this include mobile...