Vidéotron

Vidéotron Outage Report in Valcourt, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Valcourt, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Valcourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Valcourt, Estrie, Québec 12/13/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Beerhaze Beerhaze (@Beerhaze) reported

    Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.

  • txorontxo sam (@txorontxo) reported

    QUEBEC PEOPLE: can we please all cancel our videotron services as soon as their ******* customer service line is back up??? BRO THIS IS RIDICULOUS. everyone is working/studying from home rn, and they cant even have a reliable SERVICE!!!!!

  • thomlbvr Thomas Lefebvre (@thomlbvr) reported

    .@Videotron Internet keep going down randomly throughout the day, rebooting the router seems to fix it every time. Thoughts? I have Helix.

  • JustMikeTwo Justin (@JustMikeTwo) reported

    Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4 #videotron

  • kirkh24 d silver (@kirkh24) reported

    @Videotron My LTE service is also down but for some reason I can access Twitter. And Videotron CS and tech support numbers are also not working...

  • infamousadam13 ÆCH (@infamousadam13) reported

    @videotron you serious second time in a month that internet goes down and I have a meeting right now I can't attend since no data or anything is working!

  • Islesfaninmtl MTLislesfan (@Islesfaninmtl) reported

    @brendanshowbiz Videotron mobile data not working for me in West Island

  • JamieWarren4 Jaz258 (@JamieWarren4) reported

    @Videotron what is going on with your services? I can’t even login to my router to modify settings (Linksys EA8300) ETA for fox?

  • Puck_Tough G-Man 🇨🇦 🏒🍁☘️ The Masked Irishman ☘️ (@Puck_Tough) reported

    Anyone in MTL having problems with their Videotron internet connection?

  • Alexand90873019 Alexander (@Alexand90873019) reported

    @mirxzh @Videotron The exact same thing happened to me. Absolute garbage