Vidéotron outages and service status in Valcourt, Quebec

Problems in the last 24 hours in Valcourt, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Valcourt, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Averwing Entertainment (@AverwingTTV) reported 2 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Black Siri (@ToLoveShay) reported 3 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

• 
  François Caron 🇨🇦 (@Milnoc) reported 5 minutes ago

  @fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.

• 
  Ann 🇨🇦 (@Annwatson29) reported 5 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 7 minutes ago

  please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• 
  Morin (@MorinLoL1) reported 8 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Francis Taquin (@FrancisTaquin1) reported 8 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Event_201_Prophecy (@grcAffiliate) reported 11 minutes ago

  @Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!

• 
  Tony Comtoni (@TComtoni13108) reported 12 minutes ago

  @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous