Vidéotron

Vidéotron Outage Report in Val-des-Monts, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Val-des-Monts, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-des-Monts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Val-des-Monts, Outaouais, Québec 09/04/2025 07:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Val-des-Monts, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau and Val-des-Monts.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Internet
CanadaGatineau Wi-fi
CanadaGatineau Wi-fi
CanadaVal-des-Monts Internet
CanadaGatineau E-mail
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Val-des-Monts, Québec

Latest outage, problems and issue reports in Val-des-Monts and nearby locations:

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • nebukam Timothe Lapetite (@nebukam) reported

    @Videotron It's very not environment friendly to force your customers to move to Helix w/ new hardware, preventing them from using perfectly working modem/router (for no valid reason, technical or otherwise), /or/ have them pay +>15$ per month to keep the old service...

  • closetofofo nien 🇨🇦 12 (@closetofofo) reported

    after 3 weeks with bad *** WiFi and the worst customer service from Primus, we are finally changing to @Videotron so I pray I have decent WiFi from now on

  • InfinitumTrader 💎 (@InfinitumTrader) reported

    @dkoffler @Videotron Hello, I was on google and landed here. How did u solve this issue?

  • inventor_Artist inventorArtist (@inventor_Artist) reported

    @Videotron I've had your service on my cell a few months. It's been great. Except tonight and one other night. I need some help to figure out why I had no service at a time I needed it to get a ride home. This is a safety issue so if I can't get an explanation/solution....

  • FutureCanes Alex Ohári 🇭🇺🇺🇦🔴⚪️ (@FutureCanes) reported

    5 million people in the metro Phoenix and their building is half empty, gearing up for a 5k seat barn. Meanwhile, you’ve got a diehard hockey population in Quebec City with the brand new Videotron Centre just sitting there. It will never make sense.

  • ezequielfriscia Ezequiel L. Friscia (@ezequielfriscia) reported

    @kaubin @iPhoneinCanada @Videotron Couldn’t agree more; never tried them but everyone complains, plus they are stuck in the past about services.

  • Waibashi Waibashi (@Waibashi) reported

    Anyone using Mangasee in Canada ? Does your ISP block the website ? Mangasee no longer works here with @Videotron Getting ERR_SSL_PROTOCOL_ERROR errors constantly. But works with VPN and mobile data. I wonder if this is part of some stealth filtering of our ISP...

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @peternowak haha Good one. Videotron sued them for failure to invest in the "shared network". To my recollection Rogers under-invested in the shared network & instead built a diff one to get rid of Tron. Should try and find the story on that & what's happening in court w/ it.

  • princegeminixxx jamez (@princegeminixxx) reported

    @Videotron is the connection down in the Montreal area?

  • miloucomehome milou @ 🐤 🐥.。o○( searching for sleep zz) (@miloucomehome) reported

    oh no not videotron salespeople showing up (without their mask on) at my door trying to get me to sign up with them for a service that is more expensive than my current provider then trying to "splain" what the CRTC is as a communications grad :'D