Vidéotron Outage Report in Val-des-Monts, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Val-des-Monts, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-des-Monts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Vidéotron
Vidéotron is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Val-des-Monts, Outaouais, Québec
The most recent Vidéotron outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
TV | |
| Gatineau |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
TV | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Val-des-Monts, Québec
Latest outage, problems and issue reports in Val-des-Monts and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Christopher provost
(@Christopherprov) reported
from
Chelsea, Québec
@Videotron seems to be a major outage but not able to contact you.
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Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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maria
(@maria32923572) reported
@Videotron great job videotron you dont only have crap internet but there’s not much more to say about your customer service! Not 1 # working !! Let’s see what you will do regarding our invoices!!
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Deion
(@gondola__) reported
@Videotron nah we need at least 3 months of free service for the inconvenience 😒
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Simon Vallée
(@sival84) reported
@Videotron @GadSaad Can someone explain how come the internet is down yet I can STILL access Twitter on my computer and my phone?
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Steve Faguy
(@fagstein) reported
@madhi19 Videotron has several redundant DNS servers. They’re all down. It’s unclear why.
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A✨
(@as0205) reported
@Videotron my wifi connection is not working .... I have a 9-5 Monday to Friday and I work from home on my computer ..... how do you want me to do my job ?!
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Xelf
(@Xelf08010114) reported
@Videotron Why do people act like they own videotron and that they should fix it right away, if they could do that they would. If your wifi went down its probably because that **** is weak as ****. Im 1.2Gig down and im still running, "Fix it up or im switching to Bell" Its not that easy
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BITCOIN LIFE
(@Oren22539854) reported
@Videotron Good time to f*ck up during quarantine and curfew hahaha fix your ****! You know how many ppl are working from home? This isn’t the time to be messing up. Weather is fine so what’s the issue? Ppl need to know.
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Nauman M
(@NauMercy) reported
People with videotron having connection issues?
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Sebastien
(@Sebastienphimtl) reported
@ValidTrxcz does this fix anything on Videotron mobile phones?
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Vansilli
(@Vansilli) reported
@Videotron has been down for hours. @Bell , can you give me good prices? Or people in Montreal, what do you use for internet?