Vidéotron

Vidéotron Outage Report in Val-des-Monts, Outaouais, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Val-des-Monts, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-des-Monts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Val-des-Monts, Outaouais, Québec 11/20/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Val-des-Monts, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau.

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City Problem Type Report Time
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaGatineau TV
CanadaGatineau Internet
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Val-des-Monts, Québec

Latest outage, problems and issue reports in Val-des-Monts and nearby locations:

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • Christopherprov Christopher provost (@Christopherprov) reported from Chelsea, Québec

    @Videotron seems to be a major outage but not able to contact you.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • afilina Anna "Legacy Archaeologist" Filina (@afilina) reported

    And then @Videotron reached out to me only to continue ignoring my DMs. This is the 5th rep today that doesn't help me.

  • 1Neveroutgunned TP Reseller (@1Neveroutgunned) reported

    @Videotron Thanks for the quick reply, apparently there's an outage in the area.

  • SciBasedNutr David the Dietitian (@SciBasedNutr) reported

    @AdaMcVean @Videotron JFC. This is so frustrating. @Videotron can't keep their story straight can they. "Yes we do refunds, nope sorry no refund for you." Looks like they need to lose a customer if you can quit them and report to a gov agency for fraudulent practices. Good luck. <sigh>

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @CdnAvSpotter @Milnoc @SBishayIRIS This is why I am curious whether Videotron has text in contracts with its retail customers about limited roaming. AT&T has such text when you buy prepaid service. you have “free” roaming iN Canada, but more than 50% of usage must happen on AT&T network.

  • theMediaman Stephen Wear Your Mask Clark (@theMediaman) reported

    @Bryson_M They're going to have to sell off some assets, like Bell did for MTS. I could see them selling off the division to Cogeco or @Videotron *me dreaming* If Videotron bought Freedom's mobile network, they'd have coverage in the four most populous provinces.

  • Milnoc François Caron 🇨🇦💉 (@Milnoc) reported

    @jfmezei @SBishayIRIS No roaming or extra charges. Rogers is the partner network outside of Videotron's coverage area.

  • baefcg bigg nala (@baefcg) reported

    @VLUTHERR Videotron. They are the worst lmaoooo. Like I love the service. Never have an issue. But there’s no rest with them. Everyday it’s something about a payment. 🥲😭

  • afilina Anna "Legacy Archaeologist" Filina (@afilina) reported

    @Videotron I'm very dissatisfied with the customer support you just provided.

  • ljnzcl tyas 티야스 (@ljnzcl) reported

    Disclaimer: I was very nervous as this was my first fansign ever. I could’ve used a better wordings and say videotron instead of billboard (or maybe it was the same thing?😭 help). I hope I conveyed all the love that I could give him through this.

  • Gerryyul gerrymtl 🇺🇸 🏴‍☠️ (@Gerryyul) reported

    Terrible customer experience (scam!) with @Fidomobile ! Is @TELUS or @Videotron looking for a new customer?