Vidéotron

Vidéotron Outage Report in Val-des-Monts, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Val-des-Monts, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Val-des-Monts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Val-des-Monts, Outaouais, Québec 05/19/2025 07:40

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Val-des-Monts, Outaouais, Québec

The most recent Vidéotron outage reports came from the following cities: Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Wi-fi
CanadaGatineau E-mail
CanadaGatineau Phone
CanadaGatineau Internet
CanadaGatineau TV
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Val-des-Monts, Québec

Latest outage, problems and issue reports in Val-des-Monts and nearby locations:

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GopBelieveme I wish Nicolle Wallace followed me 🌊🇨🇦 ✡🌊 (@GopBelieveme) reported

    Any other Videotron subscribers lose TV? My Helix is down, their support is closed, there is a curfew here. Do I just go to sleep I planned on relaxing with some TV tonight. This sucks @Videotron, you owe me for this!

  • PaulScurvy Paul Lorentz aka Scurvy 🇵🇱🇨🇦 (@PaulScurvy) reported

    @Videotron bad day for full network outage I would say. Internet, phone, tv & cell network. Can’t even call your support. Go 2021 ftw

  • Shticklefikle Vick Thor (@Shticklefikle) reported

    @Videotron We’re imposed a curfew and now our television service is down ! Hey videotron this isn’t the first time , im done with your pathetic company.

  • iEricPoulin Eric Poulin (@iEricPoulin) reported

    @Videotron Some...? More like thousands.... We can't even reach you Website, all your phone lines are down.....

  • habsexpos MTL#1 (@habsexpos) reported

    @Videotron Regular updates better happen! Wonder if Bell is having the same issue!?

  • Nicolas07521469 Nicolas Duval (@Nicolas07521469) reported

    @Videotron How long should it take to get service back ???

  • hypercubedan hypercubedan (@hypercubedan) reported

    @Videotron @Videotron #helix #videotron your call center numbers are not working either. Getting an all circuits busy message.

  • DJMikeCee514 Mike Cherna (@DJMikeCee514) reported

    Did anybody else just lose their #Videotron #Helix service?

  • CoachSanta_ Chevy (@CoachSanta_) reported

    It's college football heaven today AND Quebec lockdowns... Please @Videotron make Helix work. @Bell is your network working? Videotron is down again.

  • mymmi23 Mymmi💙 (@mymmi23) reported

    @Videotron can you guys fix the #helix system? Don’t since the alert