Vidéotron

Vidéotron Outage Report in Victoriaville, Centre-du-Québec, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Victoriaville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoriaville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Victoriaville, Centre-du-Québec, Québec 09/18/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Victoriaville, Québec

Latest outage, problems and issue reports in Victoriaville and nearby locations:

  • FransixLebrun FrancisLeb (@FransixLebrun) reported from Victoriaville, Québec

    @Videotron vous devriez penser à mettre des bancs pour que les personnes âgées avec des difficultés de mobilité puissent attendre assis. Vraiment mal pensé. D’une fois à l’autre Vidéotron est une déception.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Marco_281284 MarcoO (@Marco_281284) reported

    @Videotron is there an issue with helix? My helix router is blinking orange. Can't watch anything. I tried unplugging and plugging the helix router but still just keeps blinking orange

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    @Videotron Completely separate from the storm, Ottawa south is still without LTE data. It has now been weeks and customer service is still suggesting 3G which only provides 0-5mbps. You would think they could get this right, but @videotron clearly doesn’t care. How are you worse than bell?

  • BeachFoamPop Dominic / 🇨🇦 🏳️‍🌈 (@BeachFoamPop) reported

    @Videotron Just to let you know, the problem is obvious now on Money Talk

  • dizoneric Eric Dizon (@dizoneric) reported

    @Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.

  • Snurdel snafu (@Snurdel) reported

    @Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?

  • M0504D Dan (@M0504D) reported

    @Videotron again without internet, it’ll be 5 days with this problem.

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • awayfortheday d (@awayfortheday) reported

    @Videotron Hi, I contacted customer support about not having phone reception three days ago and still have not received a response.

  • mira_coms367 Mira (@mira_coms367) reported

    @dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.

  • TinyRedBalls Charlie O. Jones (@TinyRedBalls) reported

    @jacobin 2/2 And 2) The paragraph introducing PKP to the mix seems misleading. To my understanding, it is not the cleaving off of Freedom and possible purchase by PKP that is the problem -- Videotron going national? -- but what would remain for Rogers to acquire.