Vidéotron Outage Report in Victoriaville, Centre-du-Québec, Quebec

Problems in the last 24 hours in Victoriaville, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Victoriaville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Victoriaville, Quebec

Latest outage, problems and issue reports in Victoriaville and nearby locations:

• 
  FrancisLeb (@FransixLebrun) reported 27 minutes ago from Victoriaville, Quebec

  @Videotron vous devriez penser à mettre des bancs pour que les personnes âgées avec des difficultés de mobilité puissent attendre assis. Vraiment mal pensé. D’une fois à l’autre Vidéotron est une déception.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mehrad Tajkarimi (@mehrad_t) reported 5 minutes ago

  @Videotron so technical support can't remove devices neither. Who's the genius that suggested this downgrade to your network to wait for the device to be disconnected before allowing it to be forgotten?

• 
  Roger Brooks (@R_Brookz) reported 7 minutes ago

  @BForozandeh @Videotron My internet is down in cote saint luc. Is there any update as to when it will be back in service?

• 
  Bobby (@BForozandeh) reported 8 minutes ago

  @R_Brookz @Videotron It's still down, I can't work, such a disappointment in service 😔

• 
  Marvin Taylor-Ebanks (@tuste69) reported 8 minutes ago

  @Videotron aware you guys are working hard to resolve current outage issue but an update would be appreciated. Called this morning to have the CS rep say he had no idea and last update posted was 9pm yesterday evening.

• 
  Dr. Sam (@DrSamTheDentist) reported 10 minutes ago

  @cuto8 @Videotron I’ve been having troubles with my data in Ottawa South for the last few days. Support said they were aware of the issue on Wednesday. Now Saturday without LTE. Calls and 3G works, so just very slow. Based on Twitter is seems like many issues around their network.

• 
  Dr. Sam (@DrSamTheDentist) reported 12 minutes ago

  @cuto8 @Videotron We’re approaching one week of Vidoetron’s mobile data service outage in Ottawa South. No updates from Videotron. Support said it may take a month to resolve!

• 
  Mehrad Tajkarimi (@mehrad_t) reported 14 minutes ago

  @Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!

• 
  wazo (@wazo78304063) reported 15 minutes ago

  Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

• 
  Jesse Whyte (@Jessewhyte) reported 16 minutes ago

  @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

• 
  Dr. Sam (@DrSamTheDentist) reported 16 minutes ago

  @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.