Vidéotron Outage Report in Whitby, Ontario

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Whitby, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Total Blackout	20 days ago
Toronto	Internet	25 days ago
Toronto	Internet	25 days ago
Toronto	Internet	one month ago
Toronto	TV	one month ago
Toronto	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

• Kat Pereira (@katasaur17) reported a minute ago from Toronto, Ontario

  @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

• 🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported 22 minutes ago from Toronto, Ontario

  I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Mr. Noodles (@Wabbit_Detector) reported 2 minutes ago

  @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year

• Jenn C. (@jeni_cote) reported 5 minutes ago

  @Videotron are you guys having issues? My internet isn't connecting to anything with helix rn. No WiFi, no Ethernet connection either :/

• Jack Todd (@jacktodd46) reported 7 minutes ago

  @grantmccagg Do you get Videotron, Grant? I absolutely HATE their Helix system, but the old Illico system we had before was terrific (it's still available, I think) and I found their customer service infinitely better than Bell.

• Nil (@nellyHXO) reported 7 minutes ago

  @TELUSsupport is the worst phone company ever. Do not become their client. I’ve dealt with bell, Rogers, Fido, Videotron and this company is by far the worse company I’ve ever dealt with.

• GSG Flash (@GSGFlash) reported 12 minutes ago

  Cancel that, my wife was able to do it from the User Center on the iPhone. But on that note, the functionality seems to be broken on the Android User Center app and the Videotron website, so it would be great if you can get it fixed.

• yannick (@bourasssayannic) reported 14 minutes ago

  @Videotron internet is up/down since 5h30am. When will the situation be back on track. Very frustrating when working from home.

• Erick Dahan (@erickdahan) reported 15 minutes ago

  Is @Videotron Helix support always ****, or is just tonight?

• Realityescaped (@neo_musicstream) reported 17 minutes ago

  @Videotron fix your garbage internet. You literally serve in only 1 province and still can't provide a stable connection...

• Julien Lavigne (@Julien_Lavigne1) reported 18 minutes ago

  @Videotron The fact that you don't allow ffwd on network channels is just absurd. I pay for services and the remote you made me buy has a rewind and fast forward button. I should be able to do so. #fail

• Julien Lavigne (@Julien_Lavigne1) reported 22 minutes ago

  @Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps