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Vidéotron

Vidéotron Outage Report in Woodstock, Oxford County, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Woodstock, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Woodstock, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Caracticus
    Caracticus Thirdaisi (@Caracticus) reported

    @TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.

  • Mila99344837
    Mila (@Mila99344837) reported

    @Videotron Internet has been down for almost 2 hours in DDO

  • LoganCDN
    Logan Foster (@LoganCDN) reported

    @Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.

  • CLARENNE_Q
    Quentin C (@CLARENNE_Q) reported

    @Videotron @NuPays Same issue here with Helix !

  • dynastyhua
    dynastyhua (@dynastyhua) reported

    @gerrybeliveau @Videotron Internet is down in roxboro also

  • jackxred
    Jack (@jackxred) reported

    @Videotron any update on the outage in pierrefonds?

  • rturchyniak
    Ron Turchyniak (@rturchyniak) reported

    @fizz_ca I need help, Videotron cable was never properly burried and it needs repair as it is cut.

  • LoganCDN
    Logan Foster (@LoganCDN) reported

    @Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.

  • ZackTaylorFA
    .Zack//Rabbit (@ZackTaylorFA) reported

    @CakeBunnyNSFW @PandasAndVidya That would make sense. Never heard of "videotron" before

  • mac_justin
    Justin McKenzie (@mac_justin) reported

    @darrenscrimes @ComputerChick0 I love the bit where he says he is a phone repair expert and can be trusted, also there are no 5G networks in Canada, I think Rogers Wireless, Bell Mobility, Telus Mobility and Videotron might disagree. He is not going to repair any phone of mine, he is an idiot.