Vidéotron

Vidéotron Outage Report in Woodstock, Oxford County, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Woodstock, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Woodstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Woodstock, Oxford County, Ontario 01/09/2026 13:10

January 09: Problems at Vidéotron

Vidéotron is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FunhouseTheatre Jim Burke (@FunhouseTheatre) reported

    @Videotron Still no internet plateau east of parc la fontaine. Coming up to 6th day. Pretty wretched service to be honest

  • Scrip_t3d Will (@Scrip_t3d) reported

    @Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.

  • CancerPrime Audrey Laurent-André (@CancerPrime) reported

    @Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?

  • Bleak5170 Bleak5170 (@Bleak5170) reported

    @troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.

  • DerekJKilian Derek Kilian (@DerekJKilian) reported

    @Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!

  • Abcdyuiop1 Abcdyuiop (@Abcdyuiop1) reported

    @Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here

  • IamMTL4 JM (@IamMTL4) reported

    @RayRay001122 @Videotron I’ve had power back since Thursday. We called today and they’re blaming Hydro Quebec without offering any solutions. Were rogers and other cell companies are offering discounts/free Data until the 16th, while they have nothing to do with the outage or our videotron WIFI

  • RayRay001122 Ray (@RayRay001122) reported

    @IamMTL4 @Videotron thinking the same .... we did not even had power outage near my sector .... thats unbelivable

  • debbieabo Deb White (@debbieabo) reported

    @Videotron Once again I’m calling BS on your post. How can you say 95% has been restored? Restored means working yet my internet service keeps turning on and off. Mostly off. You seem to be the only provider with issues

  • Bleak5170 Bleak5170 (@Bleak5170) reported

    @Sparklepuss1 @Videotron I like how they begin their statement with "the entire network has been restored..." before going on to clarify that it actually hasn't.