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Vidéotron

Vidéotron Outage Report in Woodstock, Oxford County, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Woodstock, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Woodstock, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • HVG30491600
    HVG (@HVG30491600) reported

    @Videotron I have been waiting 5 months for refunds that was billed for no reason!!!!! I am not even a client and never was with Vidéotron. I am told that they had major problems and glitches with their system and everything is on hold. So much for trusting Vidéotron!!

  • bbfrack
    Isa L (@bbfrack) reported

    @Videotron should we be looking at connection issue at 8:00pm every night for the next 4 weeks ? With Helix that means no internet and no tv ....

  • HugoSham
    Hugo Sham (@HugoSham) reported

    Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC

  • andrerochon
    Télécino (@andrerochon) reported

    @Videotron again, internet down... middle of the Hab’s game... not good

  • CScrutiniser
    Central Scrutiniser (@CScrutiniser) reported

    @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

  • SexyCancerBeast
    I used to have cancer... (@SexyCancerBeast) reported

    @Videotron This new outage system, honestly, we no longer have a map that shows the location all we see is a red blot on a map with no details. So now calls are backed up because prior to this system we could see enough details where we wouldn't have to call to get details.

  • samfeigenbaum
    sam feigenbaum (@samfeigenbaum) reported

    @Videotron I have asking for help about my bill but still have not received a response?

  • chuckfromcanada
    Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron What is happening cannot sign into customer center, cannot activate my new sim card, anyone home.

  • samfeigenbaum
    sam feigenbaum (@samfeigenbaum) reported

    @Videotron videotron has given me 5 helix accounts with 5 different invoices but I only have 1 service??

  • shennyboy
    Eric Shenfield (@shennyboy) reported

    So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).