Vidéotron

Vidéotron Outage Report in Saint-Lambert-de-Lauzon, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Lambert-de-Lauzon, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lambert-de-Lauzon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Lambert-de-Lauzon, Chaudière-Appalaches, Québec 05/11/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Lambert-de-Lauzon, Québec

Latest outage, problems and issue reports in Saint-Lambert-de-Lauzon and nearby locations:

  • ThibaultJF Misteur Thi (@ThibaultJF) reported from Lévis, Québec

    @ruinebabine Y a les mêmes problèmes au service à la clientèle et à la facturation chez videotron. Bell Fibe 1go

  • The_Cat_Parent Stéphane Paquet (@The_Cat_Parent) reported from Lévis, Québec

    J'ai flusher Videotron et mis Oxio. Alors que je configurais mon router en ligne avec eux la fille me dit. Cool votre nom de réseau je l'ai bien rit vous avez fait ma soirée. Mon wifi GRC_Surveillance_Van3

  • ThibaultJF Misteur Thi (@ThibaultJF) reported from Lévis, Québec

    @ruinebabine Parce que Videotron est pire et qu’ils ont une couverture cellulaire de marde.

  • chezsteve Steve (@chezsteve) reported from Lévis, Québec

    @Videotron J’ai essayé le redémarrage et quand j’essaie de contacter le soutien technique on me mentionne que c’est fermé depuis 19 heures!

  • ThibaultJF Misteur Thi (@ThibaultJF) reported from Lévis, Québec

    @SRosa_YUL T’as obtenu une baisse? Ils viennent justement de m’augmenter après la fin de mon douze mois. J’hésite entre perdre mon temps au tel avec le service de rétention @Videotron ou encore perdre mon temps avec @bell_fr pour qu’ils me fassent un prix qui a de l’allure.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • amanjotmaan93 AmAnJoT MaAn (@amanjotmaan93) reported

    @freefox76 @Videotron Looking for reliable and helpful assistance? Reach out to @Dave_Tech12 for help!

  • 95mustang5050 Robert Kiricsi (@95mustang5050) reported

    @Videotron We have never been disappointed in the last 2 years of being with Videotron. This is the first time that I am shocked that we had no cell service the first 2 days of the outage and still no internet or home phone going in 4+ days. I don’t get it…

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

  • Ash236004717712 Ash (@Ash236004717712) reported

    @Videotron well you’re clearly not worKING ******* HARD ENOUGH CUZ I STILL DONT HAVE ******* WIFI ITS BEEN 5 DAYS

  • DosOuges58142 Dos Wheels Яouges (@DosOuges58142) reported

    @Videotron Videotron said they’re waiving data overage fees following Wednesday’s ice storm but didn't specify an end date. What about data used after service recovery? Because I already busted my limit. The measure needs to extend to the end of the cycle following recovery.

  • Xaina71 Xaina (@Xaina71) reported

    @Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Toassterr @Videotron I was able to get a hold of a technical support agent fortunately. The agent was helpful. Who ever is managing this videotron's twitter is not.

  • Crimsonium Frank Morissette (@Crimsonium) reported

    @Videotron Still not working here on Saint-Louis

  • lasslawqsb Laurie Anne Hickey C (@lasslawqsb) reported

    @Videotron @Videotron How do we actually reach someone to report an outage? We have no telephone access or internet for 5 days now.

  • syafika302 kaillielowe (@syafika302) reported

    @freefox76 @Videotron I had same issues days back but @KatherineCoder7 helped me restored my account back and I can now login my account back as normal you can message her for help