Vidéotron outages and service status in Saint-Lambert-de-Lauzon, Quebec

Problems in the last 24 hours in Saint-Lambert-de-Lauzon, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lambert-de-Lauzon, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Lambert-de-Lauzon, Quebec

Latest outage, problems and issue reports in Saint-Lambert-de-Lauzon and nearby locations:

• 
  Steve (@chezsteve) reported 12 minutes ago from Lévis, Quebec

  @Videotron J’ai essayé le redémarrage et quand j’essaie de contacter le soutien technique on me mentionne que c’est fermé depuis 19 heures!

• 
  Misteur Thi (@ThibaultJF) reported 18 minutes ago from Lévis, Quebec

  @ruinebabine Y a les mêmes problèmes au service à la clientèle et à la facturation chez videotron. Bell Fibe 1go

• 
  Stéphane Paquet (@The_Cat_Parent) reported 25 minutes ago from Lévis, Quebec

  J'ai flusher Videotron et mis Oxio. Alors que je configurais mon router en ligne avec eux la fille me dit. Cool votre nom de réseau je l'ai bien rit vous avez fait ma soirée. Mon wifi GRC_Surveillance_Van3

• 
  Misteur Thi (@ThibaultJF) reported 35 minutes ago from Lévis, Quebec

  @ruinebabine Parce que Videotron est pire et qu’ils ont une couverture cellulaire de marde.

• 
  Misteur Thi (@ThibaultJF) reported 53 minutes ago from Lévis, Quebec

  @SRosa_YUL T’as obtenu une baisse? Ils viennent justement de m’augmenter après la fin de mon douze mois. J’hésite entre perdre mon temps au tel avec le service de rétention @Videotron ou encore perdre mon temps avec @bell_fr pour qu’ils me fassent un prix qui a de l’allure.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fluxtrot (@fluxtrot) reported 6 minutes ago

  @Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.

• 
  Ann 🇨🇦 (@Annwatson29) reported 11 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Jeff Pappone 🇨🇦 (@jpappone) reported 11 minutes ago

  Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail

• 
  Shawna McLean (@Shawna_not_Sean) reported 15 minutes ago

  What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron

• 
  Fluxtrot (@fluxtrot) reported 16 minutes ago

  @Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.

• 
  Gen writes (@SBethany2021) reported 18 minutes ago

  @JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.

• 
  Max (@MightyMax44) reported 22 minutes ago

  So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 23 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

• 
  Emmanuel (@GlitchTechFan) reported 27 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  Scale (@alliareault) reported 32 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024