Vidéotron

Vidéotron Outage Report in Saint-Lambert-de-Lauzon, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Lambert-de-Lauzon, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lambert-de-Lauzon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Lambert-de-Lauzon, Chaudière-Appalaches, Québec 12/25/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Saint-Lambert-de-Lauzon, Québec

Latest outage, problems and issue reports in Saint-Lambert-de-Lauzon and nearby locations:

  • The_Cat_Parent Stéphane Paquet (@The_Cat_Parent) reported from Lévis, Québec

    J'ai flusher Videotron et mis Oxio. Alors que je configurais mon router en ligne avec eux la fille me dit. Cool votre nom de réseau je l'ai bien rit vous avez fait ma soirée. Mon wifi GRC_Surveillance_Van3

  • ThibaultJF Misteur Thi (@ThibaultJF) reported from Lévis, Québec

    @SRosa_YUL T’as obtenu une baisse? Ils viennent justement de m’augmenter après la fin de mon douze mois. J’hésite entre perdre mon temps au tel avec le service de rétention @Videotron ou encore perdre mon temps avec @bell_fr pour qu’ils me fassent un prix qui a de l’allure.

  • ThibaultJF Misteur Thi (@ThibaultJF) reported from Lévis, Québec

    @ruinebabine Y a les mêmes problèmes au service à la clientèle et à la facturation chez videotron. Bell Fibe 1go

  • ThibaultJF Misteur Thi (@ThibaultJF) reported from Lévis, Québec

    @ruinebabine Parce que Videotron est pire et qu’ils ont une couverture cellulaire de marde.

  • chezsteve Steve (@chezsteve) reported from Lévis, Québec

    @Videotron J’ai essayé le redémarrage et quand j’essaie de contacter le soutien technique on me mentionne que c’est fermé depuis 19 heures!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Gravefalcon Luca (@Gravefalcon) reported

    @Videotron Yeah well I finally just got my helix device after you guys yanking me around trying to not give me the price you promised and it's not working. Not the app, just the whole helix. Must say it was well worth spending my whole weekend on the phone!

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    Had an issue with my @videotron app - was geo restricted in Google Play but it seems it is because @GooglePlay makes it hard for apps like that to abide by multi-national T&S. ¯\_(ツ)_/¯ But CS went to the trouble of actually talking to devs and getting back to me which was nice

  • ydnkm ydnkm🦊ユデンキム (@ydnkm) reported

    Looks like a wide service outage for Videotron.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • SharkyFTN__ Coach Sharky (@SharkyFTN__) reported

    @Videotron i have problems with my connection

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • InahoYuhara Inaho Yuhara (@InahoYuhara) reported

    @PlaneteCourrier Good job on being one of the worst delivery companies in the greater montreal area. You should really train your delivery people to use the doorbell. It works really well I assure you. @Videotron You should really use another delivery service.

  • matchakitty_ matcha~ (@matchakitty_) reported

    @ydnkm Yep, MTL and Videotron service for me. It’s dead

  • GBridge10 Brigitte (@GBridge10) reported

    @timandfriends @Sportsnet hope videotron solve the connexion problem before 8, can't login at all on sportsnet now using my client space with videotron.

  • KevinFilion Kevin Filion (@KevinFilion) reported

    @Videotron service down?