Vidéotron

Vidéotron Outage Report in Saint-Lambert-de-Lauzon, Chaudière-Appalaches, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Lambert-de-Lauzon, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Lambert-de-Lauzon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Lambert-de-Lauzon, Chaudière-Appalaches, Québec 02/08/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Lambert-de-Lauzon, Québec

Latest outage, problems and issue reports in Saint-Lambert-de-Lauzon and nearby locations:

  • ThibaultJF Misteur Thi (@ThibaultJF) reported from Lévis, Québec

    @ruinebabine Y a les mêmes problèmes au service à la clientèle et à la facturation chez videotron. Bell Fibe 1go

  • ThibaultJF Misteur Thi (@ThibaultJF) reported from Lévis, Québec

    @ruinebabine Parce que Videotron est pire et qu’ils ont une couverture cellulaire de marde.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8 Curtis (@cuto8) reported

    @DrSamTheDentist @Videotron Ya, they told me the workaround is to drop it down to 3G/HSPA+. Still pretty inconvenient if we're paying for the service. Also it takes a while for the outgoing call to register.

  • kittycatlvr4vr Eli ૮ • ﻌ - ა (@kittycatlvr4vr) reported

    @lux1trick yeah and my data didn’t work cuz I have ****** service from videotron

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron is there a current Helix Outage ? Ive tried calling you and your customer service line doesnt even work.

  • mestoulouse Marie Smith 🇨🇦 (@mestoulouse) reported

    @j_gp93 @Videotron Had that problem in Gatineau last night…..unplugged everything and it came back on. Sometimes it just needs to reset.

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. Sure, it's a workaround but slow

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron @VideotronDiv the system is down. I have tried to reboot without success.

  • sbg4evr sbg4evr (@sbg4evr) reported

    @Videotron Is this the reason why Helix was not working early today?

  • mehrad_t Mehrad Tajkarimi (@mehrad_t) reported

    @Videotron so technical support can't remove devices neither. Who's the genius that suggested this downgrade to your network to wait for the device to be disconnected before allowing it to be forgotten?

  • ProgressiveYow YOW Progressive (@ProgressiveYow) reported

    @Videotron @tuste69 Outage in Ottawa is on day 4. They’ll get to it, but have low expectations. CS said it may take a month based on previous experience. I had to get a Bell plan today to get me thigh 😡. I’ll be sending Videotron the bull for credit as at day 3 they’re in breach of contract.

  • _daxdax Carlos Dasilva (@_daxdax) reported

    @Videotron As of the announcement that Huawei is banned from the 5G network, my Huawei tablet will no longer connect to my Helix wi-fi network. Has Videotron just taken it upon themselves to ban their clients Huawei equipment?