Vidéotron Outage Report in Boucherville, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Boucherville, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boucherville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Boucherville, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Repentigny, Castle Gardens, Mont-Royal, Laval, Longueuil, Lachine, Saint-Bruno-de-Montarville and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Repentigny |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
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Vidéotron Issues Reports Near Boucherville, Québec
Latest outage, problems and issue reports in Boucherville and nearby locations:
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Daniel McMahon
(@danmac40) reported
from
Mascouche, Québec
@Videotron what’s going on no service on helix
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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🔞Dyalan B.F.🔞
(@g_orisia) reported
@ShyGal_Lilly Since I moved with Videotron I'm having an amazing service. + since I'm such an ******* I call them once or twice a year to tell them their competitor offered me a better deal (Total lie) so they lower the cost of my monthly fee.
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FastPuppy
(@fastpuppy) reported
@videotron is #slow again/still I really wish they’d put a damn reset button on the front of their modems.
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🐱 A 🏳️🌈 PINK 🏳️🌈 CAT 🐱
(@HugoThePinkCat) reported
@Lucian_Lutrae It's really too bad you're not in Quebec because I really enjoy the internet plan we have at home with Videotron.
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Logan Foster
(@LoganCDN) reported
@Videotron sorry to say I had a horrible customer support experience with your team. One expects a lot better from your business.
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Sora Murasaki
(@Gapaxevotich) reported
@Videotron is the network down or is it my modem?
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Mathieu Brouillette 🤷🏻♂️
(@Kh3O) reported
@chengeling I once called Cogeco to cancel my PARENTS sub. No question asked. Done in 10min. But yeah Bell & Videotron can be like that. I use 'i wanna quit' to get deals off current sub. Person cant do a thing, they send you to other dept, and boom, 'newcomer price!'
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.Zack//Rabbit
(@ZackTaylorFA) reported
@CakeBunnyNSFW @PandasAndVidya That would make sense. Never heard of "videotron" before
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Logan Foster
(@LoganCDN) reported
@Videotron internet isn't working so I can't use their helix app to talk to their customer support to tell them their internet service isn't working. Phone support tells me to use the helix app. That's some real catch 22 BS there.
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Daria Mark
(@dariamark) reported
@Videotron Helix internet service has been very intermittent and slow today in Westmount on Redfern Ave. Not usable. Any reported outages? I did see two videotron service vehicles on Sherbrooke.
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Arnold L.
(@ArnoldL1969) reported
At least I got to see the winning shot in ot by the Habs. Been having problems with videotron.