Vidéotron Outage Report in Beaconsfield, Montréal, Quebec

Problems in the last 24 hours in Beaconsfield, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaconsfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Beaconsfield, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	15 days ago
Laval	TV	16 days ago
Mercier	Internet	16 days ago
Laval	Wi-fi	21 days ago
Vaudreuil-Dorion	Internet	28 days ago
Dollard-Des Ormeaux	TV	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Beaconsfield, Quebec

Latest outage, problems and issue reports in Beaconsfield and nearby locations:

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 1 minute ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  lawrence bass (@lbass007) reported 3 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 5 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 11 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Priesh Mistry (@TheMistryUK) reported 11 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 14 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Joseph Valenti (@BrokrBindr) reported 20 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 21 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 23 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Badr S. Masri (@badrmasri) reported 35 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  courtney (@conicoletti) reported 36 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  summer the fighter (@SummerrWoodss) reported 42 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  SalaUddin (@salauddinshah99) reported 45 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 47 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Tom (@dirtydinarzo) reported 49 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  mohan eappen (@mohaneappen) reported 52 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 53 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  Fha Gauthier (@voilalasoupe) reported 57 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Marc La Fontaine (@mac_lafon) reported 57 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ///JMC (@JasComtois) reported 5 minutes ago

  @Videotron Saint lazare wireless Network is down to go along with no Power. Any Time frame on a return to wireless service so we can at least make calls to loved ones living alone?

• 
  MassColella (@MaxColella1) reported 9 minutes ago

  @AIMforGC Videotron is terrible it's crazt

• 
  Al (@freefox76) reported 10 minutes ago

  @jamie_montreal @Videotron Same issue in l'ile perrot.. Power stayed on, but Videotron out for >24hrs now..

• 
  Al (@freefox76) reported 10 minutes ago

  @Videotron by the time you get around to restoring my internet, I might be weened off of it and just cancel.. Who needs sports and YouTube anyway?

• 
  Evan G (@habskovalev) reported 20 minutes ago

  @FloralCrissy @Videotron Many people are same on many networks. Mine is Fido and my signal goes on and off. My guess is networks even if working are overloaded from everyone trying to use them since the home cable and internet are out.

• 
  RuffBuzz™️|Project Advisor & Business Dev. (@IncomesM) reported 20 minutes ago

  @Videotron Hey my mobile data and cellular service is not working at all. Any recommendations ?

• 
  Dave Simon (@davesimonmma) reported 25 minutes ago

  @C_ROPH That sucks. My cable stayed on. Videotron too. It was a decent show.

• 
  Gloria Cormier, CPACC (@GloriaCormier) reported 25 minutes ago

  @Rogers - any plans to credit Québec customers for data overage due to Videotron outage caused by Wednesdays ice storm?

• 
  Irene Levy (@soyirenelevy) reported 26 minutes ago

  .@Videotron we don't have internet service.... I am calling to technical and customer supoort numbers and they don't seem to work....

• 
  Adm_ (@_AdmX_) reported 28 minutes ago

  @Videotron is it still relevant that the Helix wifi service at home is still out of service. In Verchère, the network has not been available for 24 hours now and my terminal flashes continuously in Green. #Videotron