Xplore

Xplore Outage Report in Didsbury, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Didsbury, Alberta 11/13/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @GerardCooke8 @Xplornet They have no intention of fixing it. They are merely pretending to troubleshoot...one of the items they need to show for all the CCTS complaints against them is that they "provided troubleshooting support"...it's all smoke ad mirrors so they can get away with it. We're not stupid

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @PabloOfficer @xplornet, you know that your aren't going to fix this through "troubleshooting". STOP LYING. Start apologising and backing it up with RESULTS. It's the only hope you have of getting Canadians to forgive you for what you've done to them all these years. #YourDaysAreNumbered

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet I haven't been able to connect to the tower since last night. I see it connect, the status changes to 'network entry' on the cell I usually connect to, and then it disconnects and loops. When it's trying to enter the network the signal numbers are what they usually are.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Yeah, mine did that a few weeks ago for a couple of days. Honestly, mine hasn't been the same since. I used to hit 25mbps and sometimes better. But since then, 10 to 14 is all I can manage. Will also have an outage every couple of days that is sometimes fixed by restarting.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another night of zero internet connectivity with @Xplornet. Won't reconnect at all. They did phone me today regarding my CCTS complaint. Have to see where that leads.

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    @AdamJPfeffer @Xplornet @StarlinkPage Starlink is excellent. 10 mins setup. Devices recognized the wifi signal right away. I have 70 ish down and 20 up. Devices don’t disconnect

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So, draw your own conclusions from the above data points about the quality of @Xplornet's service.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet My Xplornet connection went down tonight too. I switched over to my Sasktel connection cuz I just didn’t feel like trying to figure it out tonight. That will be a tomorrow problem. Consistency is not @Xplornet ‘s strength.