Xplore Outage Report in Allenford, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Allenford, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Allenford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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alfred dockstader
(@alfred131) reported
@Xplornet This picture wont even load on your service lol
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....
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Wade
(@dubsak) reported
@JayNauta Yeah. Lots of folks use Xplornet and it’s just pure garbage. Incredibly unreliable and the service is not good. A lot of the modern world leaves rural people without the things we take for granted.
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Matt Marsh
(@marshmat) reported
So @Xplornet umm, you know the "our wait times are insane tonight so we'll hold your place in line and call you back" function on your tech support line has been completely and utterly broken for three years, right?
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Andy Poirier
(@andy_poirier) reported
@Xplornet service is typically very good at my house. Today it’s absolute trash, and at the exact time I’m trying to stream a ball game. Get your **** together and do better.
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₳₦ĐⱤɆ₩₳Ɽ₮₱Ø₱
(@AndrewARTPOP) reported
@Xplornet what gives? I understand if the wifi doesn’t work when the weather is poor, but there is not a single cloud in the sky and it’s sunny and our wifi isn’t working
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Elle
(@LovelyLadyLinda) reported
@Xplornet The speed has been restore but due to company errors I did not have it Saturday post eqpt replacement till this morning. A credit for the 5 days is the appropriate actions.
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ...and nobody returns the calls, how exactly are we supposed to contact you? Maybe your support email? But that just goes to a bot that replies to literally everything with "thanks, please phone us, we don't do tickets by email". And we gave you millions of dollars .....
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Crumpy
(@MATT627) reported
@LovelyLadyLinda @Xplornet The appropriate actions would be a working internet service but that won't happen with these guys