Is Xplornet having an outage in Alliston, Simcoe County, Ontario?

@cannabianski @brosinco @Xplornet @TELUS Actually I just got off Xplornet once and for all as rural gigabit fibre is finally available here. When I called to cancel Xlpornet, they asked if I had tried the fibre service and if I liked it. They suggested I keep my slow/expensive Xplornet account active just in case. 😂

When I am back on my feet I am moving from Xplornet to SaskTel. These blackouts happen way too often at the worst times.

@HeyXplornet @xplornetretweet @Xplornet @XplornetSupport Worst internet ever lol, cancelling tomorrow

@Xplornet service is down 😾

@clemmorton @xplornetretweet @Xplornet @XplornetSupport Good luck with that refund. My internet only worked about 50% if the time when I was a customer and they offered me $10 a month for 6 months 😆😡

@HeyXplornet @xplornetretweet @Xplornet @XplornetSupport I wonder if using a VPN help on xplornet.

Wow, talk about the run around trying to get some help from @Xplornet I mean @XplornetSupport is supposed to help one would think! I mean. I might just want a refund for services NOT delivered. Two days now without internet, and just a bunch of excuses and being ignored.

@XplornetSupport @Xplornet I did 3 hard resets in the 12 hours and all indicator lights came on as usual except it was not receiving anything. 30 minutes after I sent this tweet, my service returned. I will point out that during bad weather I expect your service to be interrupted. 12 hours is too much.

Not sure whats happening over there at @Xplornet but @XplornetSupport seems to be a bunch of chimps in trees. I think upper management needs to do some investigations into their support policies. I open a case and ask for help, and it just gets closed and ignored.

@Xplornet My service has been unavailable for 12 hours now, is there any idea of when it will be restored. I have to keep a backup internet connection because of unreliability.