Xplore

Xplore Outage Report in Innisfil, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Innisfil, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Innisfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Innisfil, Ontario 10/14/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Innisfil, Ontario

Latest outage, problems and issue reports in Innisfil and nearby locations:

  • WDPhotography3 Will Dunn - WD Photography (@WDPhotography3) reported from Barrie, Ontario

    @shannbil @Xplornet @SpaceXStarlink At my work we have a lot of rural customers on Xplornet and I’ve never heard someone say one good thing about them. Starlink definitely seems the way. Hopefully they can sort out the issues with their satellites being visible in the night sky 👍

  • brettjpetch Brett Petch (@brettjpetch) reported from Innisfil, Ontario

    @Xplornet Fix 👏 your 👏keswik 👏/ East 👏Gwillumbury👏tower 👏— it’s down again.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HolmesWil William Holmes (@HolmesWil) reported

    @laxdad30 @Xplornet Yet again my 10 Mbps service is also down to 0.5 Mbps.

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet Details in your DMs, Xplornet, but we'll have this discussion in public so @EORN_CA and other #Xplornet customers are in the loop. Issue 1: You can't say "there will be scheduled downtime of indefinite duration between 7 am and 7 pm tomorrow". That's not how the telecom....

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...and nobody returns the calls, how exactly are we supposed to contact you? Maybe your support email? But that just goes to a bot that replies to literally everything with "thanks, please phone us, we don't do tickets by email". And we gave you millions of dollars .....

  • marshmat Matt Marsh (@marshmat) reported

    So @Xplornet umm, you know the "our wait times are insane tonight so we'll hold your place in line and call you back" function on your tech support line has been completely and utterly broken for three years, right?

  • LeashaStahl Leash (@LeashaStahl) reported

    @Xplornet I'm lucky if I hit 10 on the best day while paying for the 25 package....such a joke of a service

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • andy_poirier Andy Poirier (@andy_poirier) reported

    @Xplornet service is typically very good at my house. Today it’s absolute trash, and at the exact time I’m trying to stream a ball game. Get your **** together and do better.

  • LeashaStahl Leash (@LeashaStahl) reported

    Remind me never to recommend @Xplornet to anyone. Worst internet service I've ever encountered. Fibre optic here I come!

  • BCrowston Bryan Crowston (@BCrowston) reported

    @BaruchelNDG @kehler_nathan I am a Xplornet customer, some days two tin cans on strings would work better.