Xplore Outage Report in Alnwick/Haldimand, Northumberland County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Alnwick/Haldimand, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alnwick/Haldimand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
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Xplore Issues Reports Near Alnwick/Haldimand, Ontario
Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:
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Amy Urquhart
(@PureMagicAmy) reported
from
Alnwick/Haldimand, Ontario
.@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Antonin
(@anto3525) reported
Xplornet down again? @Xplornet
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Stephen Robson
(@stephenlrobson) reported
@Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!
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Sara
(@starkinly) reported
On day 4 with internet and it’s already down. @Xplornet is this what I am going to deal with?
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Fast Jeff
(@fastjeff) reported
@Xplornet Not for long. Xplornet is a terrible ISP, avoid them at all costs. However, farmers and everybody else who's stuck with xplornet, there's an alternative coming soon. Hit them where xplorne cares, their pocketbook. #Starlink #cancelxplornet
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Metal Wolf
(@m3t4lw01f) reported
@StarBuck_83 @Xplornet It's laughable how bad they are really. I have American friends that tell me my adventures with Xplornet eclipse their own adventure with ISPs such as Comcast, and I've heard some terrible things about them. It's ok, I ordered Starlink today. Fingers crossed it works here.
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Brad Harrison
(@harrbca) reported
@m3t4lw01f Hah, I’ll let you be the guinea pig and find out how broadly they interpret the service location. My connection with xplornet is more stable than most people’s. I mean, it still sucks, can’t game on it. But I do get exercise running to the basement to power cycle it.
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lilly
(@CaraleeBolton) reported
@Xplornet Thank you for your reply.. do you have any way to communicate that to customers at the time? It was frustrating to be out with no communication on that is was a large scale outage...with kids at home online a small update would go a long way! Thx
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Fast Jeff
(@fastjeff) reported
@Xplornet Might as well go outside, most xplornet customers can't use their internet in the first place because it's so bad. #cancelxplornet
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RuralAtheist
(@RuralAtheist) reported
Pretty sure having near zero internet on a daily basis from my 25M @Xplornet service is not normal. Nor are the thousands and thousands of people complaining daily about how horrible xplornet support is. Maintenance done on Monday seems to have destroyed even the 4M I was getting
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Metal Wolf
(@m3t4lw01f) reported
@StarBuck_83 @Xplornet Technically I did too, I just kept trying locations closer and closer to the city until it let me actually order instead of just the deposit and pre-order. Worst case it doesn't work and I just return it and wait for my pre-order to ship.