Xplore

Xplore Outage Report in Alnwick/Haldimand, Northumberland County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alnwick/Haldimand, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alnwick/Haldimand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alnwick/Haldimand, Northumberland County, Ontario 02/10/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Alnwick/Haldimand, Ontario

Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RektifyCrypto Rektify (@RektifyCrypto) reported

    @dat3010 @thunderf00t Yes, Xplornet is probably the worst company I have ever had to deal with. Additionally I had to run a VPN to avoid their periodic disconnections for using a streaming service like netflix or youtube. I am beyond thankful for Starlink, even if Elon is a snake oil salesman.

  • ShaunHansford shaun hansford (@ShaunHansford) reported

    @Xplornet Any plans on upgrading services in prairie provinces? Speeds are painfully slow at peak times

  • Trvlrgirl64 LEW (@Trvlrgirl64) reported

    @Xplornet Please let me know if there is a problem with the Ste Genevieve tower in Manitoba. I have no connection. I also do not have 43 mins+ to hold on the phone. In the interest of better Customer Service, please consider updating your website with Issues and Outages.

  • blackdeath220 Pete Traina (@blackdeath220) reported

    @Xplornet is Caistor centre down?

  • tlsaloranta tsaloranta (hän) (@tlsaloranta) reported

    @JacquiDow1 @pgoodfellow @OrbitStudios I used to enjoy spotify when I had good reliable internet, but I moved to rural SE Ont where Xplornet is the only option...and it sucks.

  • lWeedaa lWeedaa (@lWeedaa) reported

    @Xplornet is a ****** joke!! Havent been able to use internet for the last 2 weeks. Not even getting 1/8 of the speed I should get + constant disconnect. Technician came to repair on monday btw. Ive been on the phone for 1h30 tonight again for support.

  • KenJKavanagh Kenneth J. Kavanagh (@KenJKavanagh) reported

    Day 6 of NO internet service from @Xplornet 13 days 2 get a repair is not just poor service; it's unacceptable!

  • FarmsQuesseth Quesseth Farms (@FarmsQuesseth) reported

    @Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet Tried that several times already. Same pathetic excuse each time: too much network congestion. Don't sell more subscriptions than you can handle. #xplornet #poorservice

  • MaureenParent7 Maureen Parent (@MaureenParent7) reported

    @sharonhoyes @Xplornet I was told by a third party installer that I will never receive the 50 mbps that I am paying for so I should drop it down to 25 mbps. On the upside we got our new router and installed it last night. Hopefully they helps. :)