Xplore

Xplore Outage Report in Alnwick/Haldimand, Northumberland County, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alnwick/Haldimand, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alnwick/Haldimand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alnwick/Haldimand, Northumberland County, Ontario 12/02/2025 04:45

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Alnwick/Haldimand, Ontario

Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @SucksXplornet @Xplornet Such ****-*** service. They keep wanting you to call them because there are so many reasons why your internet isn’t working. No, it’s just YOU. This isn’t Blackberry..a battery pull isn’t fixing garbage service. So thankful for that 1 min of YouTube 🖕🖕

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet Will literally give you 80 Kbps for a download sometimes when your oversold towers are congested you said weather doesn’t affect your service and will it minorly affects your fixed wireless service to say this about your satellite services it’s just absurd

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Who'd figure garbage would post something about an animal that cartoonishly eats garbage.

  • shannbil Shannon Bileski☈ (@shannbil) reported

    @Gympanzee28 The speeds are good MOST of the time, today was frustrating. Was down/up for a good portion between 9 and 10, but isn't the norm. Latency can be an issue for days of a lot of meetings. Lots of drops for 20 secs or pixilation. More stable 24/7 than xplornet, but latency...

  • chasinlife Chrys (@chasinlife) reported

    @kingstonist I hope so. I have a kingston address but the only option for internet for me is Xplornet. It's slow and very expensive. I think many ppl on the outskirts are in same boat.

  • CMBH_wpg Carter Hays (@CMBH_wpg) reported

    @Xplornet Too bad the farmers that subscribe to your service won’t be able to participate.

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And then when other options come finally you upgrade like you didn’t oversell in the first place Business is business but you’re literally shady as hell based on my experience you provide minimal service and only upgrade when you have to you were only going to do 100 with 5G

  • vgalpin Vanessa Galpin (@vgalpin) reported from Pontiac, Québec

    @Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet Fix ur ******* service like holy hell no one gives a ****

  • Lucy4141 Rika Edwards (@Lucy4141) reported

    Hey @Xplornet - it’s been over a week since our custom business domain has been down. No resolution after hours on the phone w/ your tech team. The pandemic is difficult enough on small business, you’ve further marginalized our ability to run a business during lockdown.