Xplore Outage Report in Alnwick/Haldimand, Northumberland County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Alnwick/Haldimand, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alnwick/Haldimand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
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Xplore Issues Reports Near Alnwick/Haldimand, Ontario
Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:
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Amy Urquhart
(@PureMagicAmy) reported
from
Alnwick/Haldimand, Ontario
.@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Twinn
(@Twinntech) reported
@Xplornet First day since may 17 that service did not fail
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Katherine Barks 🇨🇦
(@barks_katherine) reported
@Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.
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Kaz 🇨🇦
(@BlueSerenity15) reported
@barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.
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Jenny Wood 🇨🇦
(@JLCWood2017) reported
@Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦
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🇨🇦 Christine Erwin
(@ChristineErwin2) reported
@barks_katherine @Xplornet I've called as well. Useless. No help , no follow up and no internet.
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DingDongTheRatIsDead
(@MIchelleP8844) reported
Super slow internet for yet another week @xplornet. No doubt the tower is overloaded. I’m sure it will be better once be start leaving for Starlink. Hope I’m one of them.
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Handyman 🚗🐔
(@Lamenoname3) reported
@barks_katherine @JLCWood2017 @Xplornet Dropped them like a bad habit
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Nicolas Caporicci
(@Totalnick56) reported
@Xplornet my internet in and off... i’m paying for 50mb and barely get 2mb... this is awful....
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MarkoTech
(@MarkoTech9) reported
@MacTXD @Xplornet Xplornet is the worst service ever... Can't even go to 1mb download speed
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Andrew McCallum
(@AndrewMcCallum2) reported
@Xplornet How about some communication regarding when you’re going to have your service back up? As are many in rural Canada, I’m relying on your internet service and I’d like to know when I can get access. The lack of information is unacceptable.