Xplore outages and service status in Alnwick/Haldimand, Ontario

Problems in the last 24 hours in Alnwick/Haldimand, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alnwick/Haldimand, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Alnwick/Haldimand, Ontario

Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:

• 
  Amy Urquhart (@PureMagicAmy) reported 50 minutes ago from Alnwick/Haldimand, Ontario

  .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported 6 minutes ago

  @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

• 
  jerome tetreault (@tetrje) reported 7 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.

• 
  Dan Wiebe (@DanWiebeFree) reported 9 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  Alternative explanation: These people use Xplornet that never works. These people used to hitting send 9 times for everything. A product of their "world Class" Canadian Communications. This is likely the best explanation and "OpenMedia" was honest enough to show it. #CRTC

• 
  Byron Darlison (@ByronDarlison) reported 12 minutes ago

  @Xplornet if you are having me wait 56 minutes to have someone offer me something better to try to keep me as a customer I have to wonder what are you thinking? This customer loyalty process is not going to warm me up to accept what you are proposing. The opposite actually.

• 
  All In (@apclaus) reported 15 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  Lomaxcat (@VoosieVooters) reported 19 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 21 minutes ago

  @xplore_ca WTF??? Is this why there's an increase on my bill? So you guys can drive brand new trucks?

• 
  Mike Gazzola (@The_RealestReal) reported 22 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  NotYetDone (@NotYetDone1) reported 23 minutes ago

  @theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility