Xplore

Xplore Outage Report in Alnwick/Haldimand, Northumberland County, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alnwick/Haldimand, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alnwick/Haldimand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alnwick/Haldimand, Northumberland County, Ontario 01/29/2026 07:40

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Alnwick/Haldimand, Ontario

Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @AnteupO ha...that's funny. Customer-"No, I don't want to call in and wait on hold" @Xplornet- "How about you call in and wait on hold?" That's great customer service. You guys will be gone soon unless you do something meaningful and different. #YourDaysAreNumbered

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca is your Xplornet working at all? My modem won't rejoin the network at all. Just cycles between connecting, joining network, and ... failing. Been this way since last night. If it does manage to connect it's so slow it's unusable. If I reboot it won't reconnect.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet @APLenehan I refuse to accept your excuses for your miserably performing network in my area. Don't sell "up to" 25 when you can't reliably even supply 5mbps and then hide behind a policy that was part of the agreement.

  • stephanie4tin stephanie (@stephanie4tin) reported

    @Xplornet can’t wait until starlink is canada wide so your **** company can go out of business, so tired of barely using the internet and having it go out for god knows how long🖕🏻

  • harrbca Brad Harrison (@harrbca) reported

    @Mark_Goldberg @multiplesourc13 @Xplornet I have been wondering lately if the wireless providers are wanting to get out of the rural internet service provider business because of our low density and higher cost to service. I live 30km from a major city center, and our wireless options are limited, and of poor quality.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Seriously @Xplornet fix your network. I haven't had a connection all day, and it's been down more than up over the last week. I get not commiting to speeds, but you're not even meeting the definition of a connection right now.

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet 3rd time in 5 days my net has gone down. There should be a law that says you have to take at least $1 off a bill for every hour your service is down. #xplornetsucks

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet why is your internet so bad