Xplore

Xplore Outage Report in Alnwick/Haldimand, Northumberland County, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alnwick/Haldimand, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alnwick/Haldimand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alnwick/Haldimand, Northumberland County, Ontario 02/18/2026 12:00

February 18: Problems at Xplore

Xplore is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Alnwick/Haldimand, Ontario

Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • monikafield Monika Field 🎶 (@monikafield) reported

    @Xplornet I know you're doing "maintenance" in my area (northumberland) but I've had no internet all day. I'm missing my 1 mbps service. #ruralinternetsucks

  • HolmesWil William Holmes (@HolmesWil) reported

    @Xplornet storm's over. My wife's online schooling is done. Thought I would try to update my computer. Not much satisfaction. Connection going down constantly. If I don't use my internet the connection will stay up. If I use it disconnects. Explain!

  • Triipez xTriipez (@Triipez) reported

    @Xplornet Tried calling support. Terrible customer service.

  • Triipez xTriipez (@Triipez) reported

    @Xplornet Internet has been down since 10pm lastnight in dunvegan Ontario. Is It maintenance or should I call support about this?

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    So, @Xplornet has once again decided to shut down the network during daytime hours. They don’t consider those of us who work from home. What about our lost wages or reimburse users for loss of service for the day? Most providers do their service overnight. I emailed & no reply🤬

  • _lukemunro Luke Munro (@_lukemunro) reported

    @Xplornet @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is unusable. I'm paying for your highest speed plan. This shouldn't happen.

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet Great to get notification that my Internet might be down for an entire day due to maintenance. Not so great when this maintenance doesn’t happen and gets pushed off to the following day. Two days out of work.

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet I am in an area where maintenance is being performed. I have had no service for >6 hours and counting. Any update?

  • Bigguy18993 Big guy (@Bigguy18993) reported

    @Xplornet fix your ******* **** dawg. Internet it’s out multiple times a week. Tower goes down all the time. Paying for something we don’t even get to use half the time smh

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet Tried that several times already. Same pathetic excuse each time: too much network congestion. Don't sell more subscriptions than you can handle. #xplornet #poorservice