Xplore

Xplore Outage Report in Alnwick/Haldimand, Northumberland County, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Alnwick/Haldimand, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Alnwick/Haldimand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Alnwick/Haldimand, Northumberland County, Ontario 11/30/2025 01:10

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Alnwick/Haldimand, Ontario

Latest outage, problems and issue reports in Alnwick/Haldimand and nearby locations:

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet How many people do you have disappointed with your service connected to this tower? "All" is not a number, but it is an acceptable answer.

  • ms_onamission Ms.OnAMission 🇨🇦 🌎🏳️‍🌈❤️✊🏻🤘🏻☘️🧡 (@ms_onamission) reported

    @Xplornet After months of crappy internet and many times NO internet they finally admitted to throttling our service!! ##xplornetsucks #worstcustomerservice the system is working as designed when we can’t get service apparently

  • KayytieH Kayytie Hatcher (@KayytieH) reported

    @ASHESOJMJPN @Xplornet It’s always something. They never own up to anything

  • KayytieH Kayytie Hatcher (@KayytieH) reported

    @ASHESOJMJPN @Xplornet They called us everyday for a week they were doing work on the tower. Luckily it only went down and out on the last day!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet 'Oh! Xplornet posted a picture of some snow! That must mean their internet is really good!' *record scratch* No, xplornet is a terrible ISP.

  • RektifyCrypto Rektify (@RektifyCrypto) reported

    @Xplornet Worst ISP in existence.

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    It is 10:41 PM. I am tethered to my phone because my @Xplornet internet is to slow to load Twitter. I give up. @SpaceXStarlink save us from our current #ruralinternet. You could probably still make Christmas. 🙏

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet I’m not at my house right now so I’m not gonna say anything about right now but practically every Christmas you give me less than 10 Mbps consistently so **** you

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • Tierney4351 Tierney4351 (@Tierney4351) reported

    @koopy @Xplornet @elonmusk We don’t even have the option of XPlornet, we’re stuck with KOS. It cuts out randomly every day, the speeds are ridiculously slow, and there are only 4 HOUSES on the tower we use. So there’s no excuse for it. Starlink sounds great, but the $700+ upfront, not so much 😕