Xplore outages and service status in Amherstburg, Ontario

Problems in the last 24 hours in Amherstburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Amherstburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Amherstburg, Ontario

Latest outage, problems and issue reports in Amherstburg and nearby locations:

• 
  Heather Pratt (@Heatherpratt90) reported 10 minutes ago from Amherstburg, Ontario

  @Xplornet You’re late for April Fools @Xplornet, how about providing the service that you’re billing folks for!! Almost wish I had my 28k dial up modem, think that would give me better connectivity!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJH (@CJH39493411) reported 9 minutes ago

  @xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 10 minutes ago

  @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.

• 
  Georgia, yr comics teacher (@voiceshapes) reported 11 minutes ago

  Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

• 
  Gerard Cooke (@GerardCooke8) reported 12 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Systematic Hands (@MADmarky112) reported 14 minutes ago

  @xplore_ca **** xplore 160$ a month for 20mb/s with a 200 g limit is bull **** most of the time it won't work at all

• 
  AtomicHydra (@atomic_hydra) reported 17 minutes ago

  @xplore_ca @Victoriab1107 Its a trap no one can help you they just look at your device and say its congestion or there is nothing they can do. Every thing is fine here. Worst service in Canada It should be ILLEGAL you claim you can watch high quality streaming.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 20 minutes ago

  @xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.

• 
  Tybernicus (@Tybernicus17) reported 21 minutes ago

  @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

• 
  GL Guevarra (@GLGuevarra) reported 22 minutes ago

  @xplore_ca we got no internet in our area. Customer support is 1 hr wait time. Is there outages in the Westman Area?

• 
  CJH (@CJH39493411) reported 25 minutes ago

  @xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.