Xplore

Xplore Outage Report in Amherstburg, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Amherstburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Amherstburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Amherstburg, Ontario 01/13/2026 08:15

January 13: Problems at Xplore

Xplore is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Amherstburg, Ontario

Latest outage, problems and issue reports in Amherstburg and nearby locations:

  • Heatherpratt90 Heather Pratt (@Heatherpratt90) reported from Amherstburg, Ontario

    @Xplornet You’re late for April Fools @Xplornet, how about providing the service that you’re billing folks for!! Almost wish I had my 28k dial up modem, think that would give me better connectivity!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet has such bad service that almost every evening the internet stops working completely. #xplornet

  • FarmsQuesseth Quesseth Farms (@FarmsQuesseth) reported

    @Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time

  • Trvlrgirl64 LEW (@Trvlrgirl64) reported

    @Xplornet Please let me know if there is a problem with the Ste Genevieve tower in Manitoba. I have no connection. I also do not have 43 mins+ to hold on the phone. In the interest of better Customer Service, please consider updating your website with Issues and Outages.

  • KenJKavanagh Kenneth J. Kavanagh (@KenJKavanagh) reported

    Day 6 of NO internet service from @Xplornet 13 days 2 get a repair is not just poor service; it's unacceptable!

  • lakin013 Just Dee, but 3x Pfizerized (@lakin013) reported

    @Xplornet any idea why the internet keeps going out near Gwynne,AB? Service has sucked for years so we don't even bother with tech support anymore. We shouldn't have to reset our router multiple times per week. We've changed routers several times as well

  • blackdeath220 Pete Traina (@blackdeath220) reported

    @Xplornet is Caistor centre down?

  • ShaunHansford shaun hansford (@ShaunHansford) reported

    @Xplornet Any plans on upgrading services in prairie provinces? Speeds are painfully slow at peak times

  • MaureenParent7 Maureen Parent (@MaureenParent7) reported

    How is it that yesterday, during a huge snowstorm, my internet worked perfectly and this afternoon, clear skies, it is slow and intermittent? I think you are right @sharonhoyes. Xplornet can work, it just choses not to.

  • Fawce14Fawcett Millicent Bystander (@Fawce14Fawcett) reported

    @Xplornet @BenHelleman In...ter..net.....is intermittent always having problems with our 5G. 🙄💩

  • RobM1962 🇨🇦 Grinch🎄 (@RobM1962) reported

    @CBCNB Xplornet has had years to upgrade their service. I live in southern NB and we were promised better service many years ago. When I got Starlink and cancelled my Xplornet they didn't even want their equipment back it was so outdated. Just like our government.