Xplore outages and service status in Arnprior, Ontario

Problems in the last 24 hours in Arnprior, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Arnprior, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Arnprior, Ontario

Latest outage, problems and issue reports in Arnprior and nearby locations:

• 
  Vanessa Galpin (@vgalpin) reported 35 minutes ago from Pontiac, Quebec

  @Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago

  Alternative explanation: These people use Xplornet that never works. These people used to hitting send 9 times for everything. A product of their "world Class" Canadian Communications. This is likely the best explanation and "OpenMedia" was honest enough to show it. #CRTC

• 
  Syd_Vakarian (@Syd_Vakarian) reported 8 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 8 minutes ago

  @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑

• 
  Ally Bryant (@Eh_Bee_Sea) reported 9 minutes ago

  @xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.

• 
  Mason (@MasonXavCam) reported 9 minutes ago

  PSA: @xplore_ca is garbage.

• 
  JJ Temple (@pcman87654) reported 17 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 18 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported 20 minutes ago

  @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

• 
  Jim Elliott (@Elli32006352Jim) reported 23 minutes ago

  @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.

• 
  Lomaxcat (@VoosieVooters) reported 25 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.