Xplore Outage Report in Assumption, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Assumption, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Assumption and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Assumption, Alberta
Latest outage, problems and issue reports in Assumption and nearby locations:
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kings
(@KingsSZN_) reported
from
Assumption, Alberta
Haven’t been able to play because my wifi is cutting out for 10 seconds every 10 mins and it’s quite annoying. @Xplornet said they’ve been working on it since Thursday, To bad it’s the only provider in my area 😢🥺
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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owenfrank
(@owenfrank) reported
@seguincbc Xplornet Satellite is slow (faster then dial up is all I will say) in comparison to most because of the location of the satellite used, Xplornet LTE, if it is available, is a good choice. I can only get satellite as there is not even cell service where I live
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D.Parent
(@DParent49883464) reported
@Xplornet After all the promises of upgrades and paying $$$$$ for years for only 10Mbps Up and <1Mbps down I can promise you one thing. Your future business model will fail. You have taken customer’s money and have yet provided what was promised. Your time is, and was up last year.
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Metal Wolf
(@m3t4lw01f) reported
@harrbca Xplornet clearly doesn't give a ****, anyhow. My contract with them is up in May. Worst case is this doesn't pan out and I wait for my pre-order to be filled instead. Summer is coming. I plan to not need internet lol. Incidentally, you can order if your location is Pike Lake.
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Metal Wolf
(@m3t4lw01f) reported
@StarBuck_83 @Xplornet It's laughable how bad they are really. I have American friends that tell me my adventures with Xplornet eclipse their own adventure with ISPs such as Comcast, and I've heard some terrible things about them. It's ok, I ordered Starlink today. Fingers crossed it works here.
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Stephen Robson
(@stephenlrobson) reported
@Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!
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lilly
(@CaraleeBolton) reported
@Xplornet Thank you for your reply.. do you have any way to communicate that to customers at the time? It was frustrating to be out with no communication on that is was a large scale outage...with kids at home online a small update would go a long way! Thx
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Slapshot
(@jimmuskoka) reported
@Muskoka411 Too bad Xplornet is known coast to coast in Canada for failing to deliver what people are paying for. Notorious for not delivering service and over selling towers. Starlink or Bell LTE seems to be the only current hope. Urban areas a different situation where fibre exists.
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Darko Beers
(@KingDjangoIV) reported
@seguincbc Xplornet is about $130/month for speeds of 25 Mbps for first 100GB (think 10 Netflix movies in HD) per month ..... they then ramp you down to 2Mbps once over 100GB - excruciatingly slow - like modern day dial up
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Metal Wolf
(@m3t4lw01f) reported
@StarBuck_83 @Xplornet Technically I did too, I just kept trying locations closer and closer to the city until it let me actually order instead of just the deposit and pre-order. Worst case it doesn't work and I just return it and wait for my pre-order to ship.
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ShelterFromRain
(@ShelterFromRain) reported
@Xplornet Garbage customer service! You don’t even bother attempting to let your customers know what was going on.