1. Home
  2. Companies
  3. Xplore
  4. Athabasca, Alberta
Xplore

Xplore Outage Report in Athabasca, Alberta

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athabasca, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • The1TrueBioWolf
    BɪᴏWᴏʟғ (@The1TrueBioWolf) reported

    Alright I'm sold, where do I sign up for @elonmusk 's fancy new space internet? My Xplornet is down again and even my cell network is freezing up. How's a dude supposed to game or watch my fellow oddballs on the YouTube?

  • Ougrew12
    Phil 🇨🇦🌱🚜 (@Ougrew12) reported

    @spearster55 @SpaceX @Xplornet an ISP I used to work for charged $78/mth before taxes for a 1.5mbps wireless point to point service .. unlimited usage of course. Glad to see this coming out, clean up some competition.

  • DaveNuss17
    🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Dunleath, Saskatchewan

    @Xplornet We’ve called too many times. We are done with your poor service. When better options become available....and they will because good business will see this as an opportunity...you will be fired.

  • taxbuster88
    ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling I'm going to guess that @SpaceXStarlink is going to crush Xplornet out of existence. It's gradually reaching stability - and is still in Beta. Had a conf call today on it - hardly any hiccups. Average speed always > 50 Mbps. Sometimes 150.

  • CarlLuoma
    Carl Luoma (@CarlLuoma) reported

    Crossing my fingers that the rollout for @StarlinkPage in my area is earlier this year rather than later. Cannot live much longer with sub 2 Mbps peak hours service with @Xplornet 🙄

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @FarmLifeMB @RayAskin You can pre order starlink now by going to website. Not sure if that’s what you’re looking for. Xplornet cut out on me this morning too

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @Xplornet goes down more than a Thai ******. They cost more too. At least I'm getting screwed, right?

  • HigginsRon
    Ron Higgins (@HigginsRon) reported

    Trapped with having to use @xplornet (for now). OMG it is slow the last 2-3 weeks, need to keep rebooting router, big lags in virtual meetings - sooooo frustrating. @SpaceXStarlink charging too much for BETA while having to keep carrying XP due to beta downtimes to ensure uptime.

  • myles_kin
    Myles Standish Kin Folk (@myles_kin) reported

    I can't wait for my #Starlink to arrive so I can finally drop @Xplornet !!!! Xplornet service is absolutely the worst, customer service is garbage and they actually sold us a plan that they can't even provide and they outright admitted it!! 50Meg my ***!! #goodbyexplornet

  • Leifgus85
    Leif Gustavson (@Leifgus85) reported

    So Xplornet is discontinuing satellite internet service March 5. Have to switch to LTE. I have trees around my house so they tell me I have to buy a telephone pole. Set it up outside the yard and bury the line through 6 rows of trees back to my house... but can’t be over 200 ft?