Xplore

Xplore Outage Report in Athabasca, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athabasca, Alberta 01/18/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_schick91 Rob Schick (@Rob_schick91) reported

    @Xplornet my internet in Oak Bluff Manitoba has been down almost 12 hours… nobody is answering the phones. When can I expect my internet back ? And when will I be credited for down time ? Service has gone to 💩 last few months

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet account number 1502785 can you please fix my phones,we require them. $ workers here need the phones to do their job. And no 911 services working either

  • zmarv zmarv (@zmarv) reported

    @xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!

  • RBessette56 Reilly Bessette🦫🐉 (@RBessette56) reported

    Phone is Rogers and internet is xplornet. That’s why I still read the papers. Unreliable, but they’re all bad.

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet please fix our phones,day 3,no service,no one will help

  • catboymech catboy (@catboymech) reported

    PSA for any Steam Deck owners who have Xplornet Satellite: Xplornet's Double-NAT ecosystem creates connection issues on the Steam Deck. Until Steam provides an update to address this issue, you will have to use a different ISP to connect to Steam's servers reliably.

  • Fairbs3 Fairbs (@Fairbs3) reported

    @Kaitlynkitzan @prairietara @Xplornet Oh if only we had something like #sasktel to bridge the rural gap, too bad its full of communist that need to be privatized, After the free market wins then mabe Shaw will bridge the rural gap if we ask them nicely.

  • stephen_james_p Steve Parr 🇺🇦 (@stephen_james_p) reported

    @Xplornet @trubesb Can you confirm or deny that you throttle your service?

  • nofankyousir Effin Chimpmuck (@nofankyousir) reported

    @CBCNS Hope it is retroactive, I dropped for starlink while the better half was working from home, xplornet was garbage.

  • ogradybex Rebecca O'Grady (@ogradybex) reported

    @Xplornet , is there an outage in Pontypool, Ontario? No service since last night. Update please? Not just me, other users in this area as well.