Xplore

Xplore Outage Report in Athabasca, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athabasca, Alberta 03/18/2026 08:00

March 18: Problems at Xplore

Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet I told you previously told you I have contacted technical support and get message they are aware of issue in out area!!!!

  • HobbinsDane Dane Hobbins (@HobbinsDane) reported

    @Xplornet, very frustrated with the service. Slow, unreliable and down now for 12 hours. When the opportunity comes for replacement, you will not be considered.

  • KT_Koop Katie Koopman (@KT_Koop) reported

    @authorgeriglenn @Xplornet YUP. We figure ‘up to’ should mean at least 75% full service of the $120 plus we pay a month.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @UncleDrewGB @Xplornet sucks

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Literally your techs don’t get paid enough for this **** oversold towers and now you’re throttling to less than 5 Mbps no this is been going on since October pathetic Cogeco said they were installing lines in April you better have a good timeline for the new tower being active

  • smokesignal7 Sir Carl P. Trask (@smokesignal7) reported

    @CBCNews @NicoleatCBC Summer 2020: Dial-up Internet stopped working without any notice at Nova Scotia & after a season, I was forced to install slow Xplornet satellite dish upon my roof to access online monthly banking to maintain my Utilities at great monthly cost to this widowed Canuck grandfather.

  • bellaatheplug Taco Bella (@bellaatheplug) reported

    Never choose @Xplornet for internet. You will hate your life when they decide to do maintenance on a Wednesday during the day in a pandemic when everyone is working from home

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again today!! Couldnt finish online classes.Called support & again received message that they are currently investigating issue in our area. My 10 year grandson asked if we were paying more money for the upgraded service.I told him yes. Out of mouth of babes" What a rip off"

  • Unsilent17 I demand HCQ for C19 𝓛𝓪𝓭𝔂𝓠𝓲𝓽𝓶𝓸-Seuss 🇨🇦 (@Unsilent17) reported

    Our xplornet LTE internet is down again. I'm warming to my husband's idea of dropping $800 to get starlink hooked up. I'd have to revamp some budgeting but at least we'd have what we pay for.

  • tamalamadngdong Tammy (@tamalamadngdong) reported

    @Xplornet There’s been an outage all day. When will it be resolved?