Xplore

Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 05/07/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Mark_Goldberg @Xplornet By far the worst provider in the history of the internet. It’s 2021, why am I still having to deal with dial up speeds?? Oh right. Because Xplornet oversells towers and then throttles their speed to make up for it.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet You know what doesn't deserve the term hidden gem, right? Drumroll please.... Your service! (I bet everyone reading this totally didn't see that coming.)

  • marshmat Matt Marsh (@marshmat) reported

    Oh, there it is. Tonight's annoying regular unscheduled long outage is an hour late. Tsk, tsk, @Xplornet

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet so I should just expect your crapy service to go out for 5-12 hours every week then, huh? #xplornetsucks

  • dbanks460 D Banks 🇨🇦 (@dbanks460) reported

    @Xplornet You have reviewed my account many times and basically said there is no fix sorry about your luck even after numerous CCTS complaints. You continue to advertise speeds you simply can not provide to people and charge outrageous prices. Fix your system.

  • luvlambs Marion Greveling (@luvlambs) reported

    3.91 Mbps download 1.87 Mbps upload Your Internet connection is slow. These are some of the best numbers I get @Xplornet

  • dbanks460 D Banks 🇨🇦 (@dbanks460) reported

    Again @Xplornet speeds are so god awful that I can't do my work from home. Thanks xplornet for providing such a garbage service to rural residence for insane high prices. Glad that Bell and Starlink will put you out of business soon enough much deserved for how you treat people

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet This xplornet user says that xplornet and it's service deserves the term, "steaming pile of crap". Experience things like 2010 technology, little to no bandwidth, frequent outages, no customer care, tiny data caps, horrible twitter marketing, bigger bills with no upgrades, etc...

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Stuthefarmer @Xplornet Kinda like Xplornet. Cold/Slow and needs Sasktel to back up it's ineffective service. STARLINK COMETH!

  • jordan_leroux Jordan Leroux (@jordan_leroux) reported

    @Xplornet outage. Again. We just turned it back on and it’s out again. No reliability. No customer service. I guess we just wait for cogeco