Xplore

Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 12/13/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealSykesYT Austin Bailey (@TheRealSykesYT) reported

    @Xplornet there an outage or something? Got home from work and zero internet. Power cycled everything and nothing

  • dgoguen63 Denis Goguen (@dgoguen63) reported

    @ScottWJones93 @Xplornet I think they need to bring there F6 fiber network to Bouctouche

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet I’m gonna make sure my friends whom are YouTubers spread the word throughout Canada that your company is by far the most crooked and worst service you will get as a Canadian citizen.

  • trailhawk2013 cherokee (@trailhawk2013) reported

    @Xplornet Been there done that. Your technician even says you have too many people on the tower and it’s a cheap problem to fix but you won’t upgrade it.

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @Xplornet @SucksXplornet You can tell almost literally the moment when people have got up, because the internet service is lost. Immediately. 9:30am on Saturday. Mental note. #shittyinternet #toomanyusers #lowqualityinternet

  • MarkoTech9 MarkoTech (@MarkoTech9) reported

    @MacTXD @Xplornet Xplornet is the worst service ever... Can't even go to 1mb download speed

  • lindajvkennedy Linda Kennedy (@lindajvkennedy) reported

    @downdetector xplornet very awful today. My College son can't do his schoolwork. He's paying for his courses and we're paying xplornet for service that is not good everyday. I could understand once in awhile but this is ridiculous--BTW, it's not our equipment.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet down again. Thought I was going to hear from someone in escalated support team. So far no.

  • glennagar2013 glenn agar (@glennagar2013) reported

    @Xplornet I'm at a loss. No internet for the 4th week. First tech would not accept service request because I was not in their service area. Second tech unable to repair as he does not have equipment to repair Satelite LTE. What's next?

  • Emma_McPerry Em 🏒 #gohabsgo (@Emma_McPerry) reported

    @xplornet not a good time to lose signal due to rain!! I know it is not your fault tho. But darn! ##GoHabsGo