Xplore

Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 01/04/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fukyle565 kyle (@fukyle565) reported

    Day 2 with @Xplornet being down, guess no grey cup for me

  • ProlongingCovid ChloroquineGuerilla😊 (@ProlongingCovid) reported

    @CatusPetasatus I've already got Xplornet, going with them, their telephone service is new. I'm having my antenna upgraded so I can do streaming.

  • MilhaPasit Milha (@MilhaPasit) reported

    Thanks to @Xplornet wrongfully stealing money from my account I now have nothing for food and certainly nothing to go towards the heater I need. It looks like I get to spend the holidays hungry and cold and they won't even help and just give me bullshit whenever I contact them.

  • MilhaPasit Milha (@MilhaPasit) reported

    Imagine only having a tiny fraction of what is actually needed for survival and then having it stolen by a scam company that refuses to be accountable. **** Xplornet! I have enough stress without wasting all my time contacting them repeatedly only to get nowhere. Never use them!

  • SONIC_DOT_EXE Şøňíč.ÊXĚ (@SONIC_DOT_EXE) reported

    So I tried out Rocket League Sideswipe tonight. Got banned for having bad wifi. Thanks xplornet. Soon gonna get perma banned for choosing you as the "wonderful" network you promised in ads.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet It’s out right now again. I’ve called tech support multiple times. I keep getting told it’s a congestion flag. Every person I’ve spoken with tells me it’s getting fixed and gives me a date further in the future. I’ve had enough #starlink

  • pcincognito Paul Chatten (@pcincognito) reported

    @Xplornet Please check the Hilton tower appears to be down!

  • Canoeproduction Ron Murphy (@Canoeproduction) reported

    @Xplornet Posting pictures of a friggin moose when your service is out all over southern Ontario makes a lot of sense. Maybe an update on what you’re doing to help restore service. I’ve had no phone or internet for 48 hours now!!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • MilhaPasit Milha (@MilhaPasit) reported

    Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!