Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Athens, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Athens, Ontario
Latest outage, problems and issue reports in Athens and nearby locations:
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
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Lucas
(@LucasTGreen) reported
from
Leeds and the Thousand Islands, Ontario
@Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON
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John Loewen
(@logitechor) reported
from
Leeds and the Thousand Islands, Ontario
@androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.
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Kim Sytsma
(@KimSytsma) reported
from
Athens, Ontario
@CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Wheatland County
(@Wheatlandcounty) reported
𝙇𝙄𝙑𝙀 | #WheatlandCouncil made a motion to provide a letter of support to Xplornet Communications Inc. for their proposal to the Universal Broadband Fund.
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Nick
(@Nick62289935) reported
@Xplornet And right beside the pot of gold at the end of the rainbow is the rest of your internet speed! Thieves. Crooks. Liars. 9 Days now waiting for a tech support call...
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Metal Wolf
(@m3t4lw01f) reported
@CableXJ @Xplornet Five years ago would have been the time. They've sowed so much anger and distrust that even if they fix their stuff, most customers will jump ship regardless.
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Eric Frey
(@OneMorePatch) reported
@KMal_T8N I feel your pain. I hate Xplornet and swore I'd never use their service again. So they acquired our WISP and service has been garbage since. I can't wait to give them the double middle fingers on my way out the door.
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Fast Jeff
(@fastjeff) reported
@Xplornet With all these pointless pictures, I'm starting to get an idea of why xplornet's service is so bad. Their "tech"s waste a lot of money going to random rural locations to take pictures and not service any of the equipment. Avoid xplornet, they are a terrible ISP.
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Dave Rooney
(@daverooneyca) reported
@ALL_CAPS Yes! When we lived in rural Stittsville we had crappy Xplornet until we were lucky enough to get Community Fibre. I’d like to go rural again at some point, but didn’t want to go back to Xplornet’s crap. Starlink makes that possible again!
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Nick
(@Nick62289935) reported
Amazing how @xplornet keeps telling me that they "haven't blocked my phone number" to prevent me from calling in to troubleshoot their terrible service, yet they are THE ONLY number that can't be dialed from my phone...weird, huh?
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Nick
(@Nick62289935) reported
@Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.
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Metal Wolf
(@m3t4lw01f) reported
When @Xplornet offers to discount your bill because they can't live up to the advertising let them know they should be reimbursing you for subscriptions you can't access because of how awful they are. Netflix, Prime, Disney, Xbox Live, Stadia, iRacing, the list goes on...
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JWG
(@buddydog09) reported
@Xplornet AHAHAHAHAHAHAAHAH - "UP TO" - you guys should be ashamed of yourselves!!!!!!!! Ya just like you provide me 'up to" 25 MBps. Never once seen over 4 MBps. You are snake oil sales people.