Xplore

Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 11/23/2024 19:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @Xplornet internet has been down in Wellington area since 4:00pm. See online more people in the same boat. No information on social media platforms /website in regards to the outage. Tried calling but call volume is so high automated system hangs up on me. @Xplornet any updates?

  • DawsonLamoureux Dawson Lamoureux (@DawsonLamoureux) reported

    Man I knew Xplornet was bad but having internet go out across an entire country? Yall are wild lmao

  • seanphwood_sean Sean Hollywood (@seanphwood_sean) reported

    @Xplornet yet again another blackout on the service in Castleton area. You were doing so well. When will it be back on??

  • jaycanjay Jay (@jaycanjay) reported

    @Slothii @Xplornet Same here. They are going to lose so many customers the moment starlink is available due to their terrible service. Have already signed up and waiting.

  • DParent49883464 D.Parent (@DParent49883464) reported

    @Xplornet can you please explain what happened to my internet service in Ontario?

  • hullcitydave dave jupp (@hullcitydave) reported

    Hey Xplornet 6pm here in Simcoe County and your service is down AGAIN!! #ruralinternethelp #xplornet

  • mrpelowsclass Mr Pelow’s Class (@mrpelowsclass) reported

    Hey @Xplornet is there something going on? No connection and have tried support line 8 times and haven't been able to get through. #whatstheETA?

  • atomgoodwin has the worst internet service (@atomgoodwin) reported

    Hey @Xplornet why is my internet down? Trenton, ON region. Called your help line and there are so many people calling there was no room in the queue. Wow that's great service.

  • RackiBerg Leafer Madness (@RackiBerg) reported

    Hey @Xplornet, get your **** together. You ******* have rescheduled 4 times now to "re-aim" my satellite, never show up. Now internet completely out for all your customers on a Saturday night and haven't said a word. Go **** yourselves.

  • ClarkHarrop Clark Harrop (@ClarkHarrop) reported

    @Xplornet Your customer service support is the worst and you don’t even respect your customers enough to tweet a major outage. Shameful.