Xplore

Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 11/24/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet a movie that should have taken less than 2 hours to watch has now taken us over 3. And we are not finished yet. Your service is horrible and your call line is a 45 minute wait. This is 2020, I expect better and pay for something I do not even get to use.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    At least @elonmusk doesn’t block and censor users like 👍 @Xplornet unless they criticize him for something that he does wrong 😑 or don’t support his business 👨‍💼 practised otherwise besides being critical

  • rammyramramram Ram (@rammyramramram) reported

    @m3t4lw01f @Xplornet @APLenehan How can a company possibly even charge you money for service that is quite literally worse than the network at an overcrowded starbucks

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Garbage in, garbage out. The Xplornet way.

  • cdnbeer Cody Lobreau (@cdnbeer) reported

    @Precision_Jason My parents are in process of moving so they have no desire to look into it. They thought about fiber until they saw that it was $100/month. I just shrug whenever they have issues w timing out. I hope Starlink takes lots of Xplornet's customers (but hope for more rural fiber)

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet you guys are ***. fix your shitty *** internet before you get put out of business

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet At least @elonmusk doesn’t **** with his customers like 👍 Xplornet does but he respects ✊ my ideas 💡 on @Twitter

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Damn it, I hoped Canada wouldn't waste of the new broadband funding on falling for xplornet's blatant lies but they did. Xplornet will upgrade a few towers and then throw the rest of the money away on "marketing" on twitter. We're not seeing any of these "upgrades" in BC.

  • DatVonGuy Von (@DatVonGuy) reported

    Just found out @CCI_Wireless was bought by @Xplornet, so that explains the shitty service suddenly happening.

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet the year is 2020, the technology that exists in this era should allow for better service than what we currently receive. This is absolutely ridiculous, frustrating and how are my children to remote learn with this horrible internet.