Xplore

Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 12/01/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @Xplornet Im so ******* done, my brother had to do a video for an homework and he can't even upload it wtf are you guys doing ???? COME ON 0.04 MBPS OF UPLOAD SINCE 2 DAYSSSSSSSSSSSSSS

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet So xplornet launched a plan that you've been selling for a while now.... again? "deploy state-of-the-art scalable hybrid fibre wireless technology in its facilities-based network" Pointless jargon much? It's too late, people are now just waiting for #Starlink to roll out.

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    @ChristiFriesen @Xplornet They bought out netset. My service stayed the same. Even get free service calls still. Which was a netset thing not an xplornet thing.

  • snocross26 Brian Glowach (@snocross26) reported

    @Xplornet Our download speed is 2mbps.... right since the day it was installed... the installer said that we have a strong signal... you want your service payment for the upcoming month... fix our ******* internet.... NOW!!

  • RaptorialNB Aaron Burke (@RaptorialNB) reported

    @Xplornet Website says it’s not available in our area. Phone support says not available either. Yet my brother sent me screenshots of his account showing 50/10 and speed tests showing the same, he lives down the road. So I’m guessing it’s just not available in your systems to add yet?

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @Xplornet Is that why I get 0.04 mbps of upload??? WTF I CAN'T EVEN UPLOAD VIDEOS

  • iamtherealkb Sir Kyle the Great (@iamtherealkb) reported

    @Xplornet Lmao you guys can't even maintain 25 down, how do you expect to have 50M when all of your towers are oversold anyway?

  • ChristiFriesen Ｃｈｒｉｓｔｉ🌾 (@ChristiFriesen) reported

    @rgstone1 @bigbushelsag @Xplornet What did you find as you switched? Was your service good?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Saittech89 @CarttCa @Xplornet As a Starlink customer I can say two things: The initial cost is high at $800. The monthly cost is higher than I was paying to Xplornet. I can also say it works amazingly well and they are very up-front about ongoing issues the network is having and what they are doing to fix.

  • marshmat Matt Marsh (@marshmat) reported

    Oh, there it is. Tonight's annoying regular unscheduled long outage is an hour late. Tsk, tsk, @Xplornet