Xplore

Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 09/17/2025 23:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    @Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!

  • KingDjangoIV Darko Beers (@KingDjangoIV) reported

    @seguincbc Xplornet is about $130/month for speeds of 25 Mbps for first 100GB (think 10 Netflix movies in HD) per month ..... they then ramp you down to 2Mbps once over 100GB - excruciatingly slow - like modern day dial up

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    @Xplornet continued interruptions and slow internet all weekend! This service is terrible.

  • MarthaKellyLive Martha Kelly (@MarthaKellyLive) reported

    @APLenehan I am disappointed in @Xplornet asking me to pay a serv fee to examine eqmnt that was installed on Feb 6 this year that MAY be the issue of my ongoing DAILY intrnt problem. I am BEYOND frustrated! Living rural and being held hostage to this company.

  • ShelterFromRain ShelterFromRain (@ShelterFromRain) reported

    @Xplornet Garbage customer service! You don’t even bother attempting to let your customers know what was going on.

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet Aother day, any 16hours of my ******* internet being at 2000ping. feels ******* fantastic being an xplornet customer

  • owenfrank owenfrank (@owenfrank) reported

    @seguincbc Xplornet Satellite is slow (faster then dial up is all I will say) in comparison to most because of the location of the satellite used, Xplornet LTE, if it is available, is a good choice. I can only get satellite as there is not even cell service where I live

  • jimmuskoka Slapshot (@jimmuskoka) reported

    @Muskoka411 Too bad Xplornet is known coast to coast in Canada for failing to deliver what people are paying for. Notorious for not delivering service and over selling towers. Starlink or Bell LTE seems to be the only current hope. Urban areas a different situation where fibre exists.

  • CadenheadJason Jason Cadenhead (@CadenheadJason) reported

    @Xplornet @CarrieOwen07 Scared when starlink comes online for most people? Canceling your garbage internet and cust. Service

  • starkinly Sara (@starkinly) reported

    On day 4 with internet and it’s already down. @Xplornet is this what I am going to deal with?