Xplore

Xplore Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 12/29/2025 21:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MisterDB David H Bradley (@MisterDB) reported

    @koopy @Xplornet This shows how bad some rural areas are, good internet is a requirement now ( education, business, entertainment heck cellphone service is non existent in places. When firemen have to use your landline because their cells don’t have service, serious community issues

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet 'Oh! Xplornet posted a picture of some snow! That must mean their internet is really good!' *record scratch* No, xplornet is a terrible ISP.

  • AndyBlizzard87 Andy Costa (@AndyBlizzard87) reported

    @koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.

  • KayytieH Kayytie Hatcher (@KayytieH) reported

    @ASHESOJMJPN @Xplornet They called us everyday for a week they were doing work on the tower. Luckily it only went down and out on the last day!

  • plquimper Pierre-Luc Quimper (@plquimper) reported

    @Xplornet @Starlink will fix everything ;) sorry for @Xplornet

  • KbHeikoop Karrie Heikoop (@KbHeikoop) reported

    @Xplornet customer servives lines disconect every time i call. How can i get support if you dont answer? 😡

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • KT_Koop Katie Koopman (@KT_Koop) reported

    Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬

  • kingston_guy Scott (@kingston_guy) reported

    @koopy @Xplornet @elonmusk Xplornet is horrible their logo should be an aging turtle

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet You forgot one. That's ok, I "got u fam". Q: Why do you suck so much? A: We have no idea how to run an ISP and really like money too much to fix what we've broken.