Xplore outages and service status in Berwick, New Brunswick

Problems in the last 24 hours in Berwick, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berwick, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

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Xplore Issues Reports Near Berwick, New Brunswick

Latest outage, problems and issue reports in Berwick and nearby locations:

• 
  Derek Thorne (@Thornzy) reported 4 minutes ago from Springfield, New Brunswick

  @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

• 
  Derek Thorne (@Thornzy) reported 48 minutes ago from Springfield, New Brunswick

  @Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Waylan Deith 🍥 (@waylan_deith) reported 2 minutes ago

  @Xplornet Ok, now take it down

• 
  lt pete mitchell (@ltpmitchell) reported 2 minutes ago

  @Xplornet @Xplornet , the company that is happy to **** up their towers rather than fix them.

• 
  Becky C (@MapleBecky) reported 4 minutes ago

  @Xplornet He’s on hold with them again. Day 3. I’ll let you know if we still need help. :(

• 
  brandon smith (@brandon90053725) reported 4 minutes ago

  @Ramaratwp @Xplornet That’s good now all you’re angry customers will be able to see it at night so when the internets not working will all just start pulling out airsoft rifles and shooting at your tower

• 
  Katie Koopman (@KT_Koop) reported 5 minutes ago

  Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬

• 
  Andy Costa (@AndyBlizzard87) reported 6 minutes ago

  @koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.

• 
  Steve Koopman (@koopy) reported 7 minutes ago from South Frontenac, Ontario

  So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

• 
  busterflash (@truebusterflash) reported 7 minutes ago

  @cdnbeer Just checking if it’s xplornet because they are terrible.

• 
  Ashley Y (@ASHESOJMJPN) reported 8 minutes ago

  @Xplornet your service is ****. I’m calling WTC tomorrow as they just put in a brand new tower across from my place... if I have to listen to my teenager tomorrow again.. Imma break something!!!!! And send you the bill!

• 
  Davina Lytle (@davinalytle) reported 12 minutes ago

  @Xplornet I spoke to someone already. You said there are a lot of people working from home, & there aren't enough towers. I reminded you that issue wasn't going to change, & asked when more towers are going up, but all I got were excuses.