Xplore Outage Report in Berwick, New Brunswick/Nouveau-Brunswick

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Berwick, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (8%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Berwick, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Berwick and nearby locations:

• Derek Thorne (@Thornzy) reported 3 minutes ago from Springfield, New Brunswick/Nouveau-Brunswick

  @Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.

• Derek Thorne (@Thornzy) reported 34 minutes ago from Springfield, New Brunswick/Nouveau-Brunswick

  @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Shawn Jemmett (@SeanGemm) reported 3 minutes ago

  @lara_stovern what do you use for Internet? I have Xplornet at camp but it is almost not usable during the summer months and most evenings. Texts barely go through. Some neighbours are getting Starlink but would be an issue for me during the winter because we are on solar.

• Robert H (@Robert_Hammond) reported 3 minutes ago

  Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?

• Susan Balog (@BalogSusan) reported 6 minutes ago

  @LimestoneDSB Sorry for the kids on maple road in Odessa...internet down mist of the time for past 5 days due to xplornet waiting to fix " because of the holidays"

• alfred dockstader (@alfred131) reported 8 minutes ago

  @Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?

• Maureen Parent (@MaureenParent7) reported 9 minutes ago

  @sharonhoyes @Xplornet Xplornet called me a couple of months ago and said they were going to do a ‘preemptive’ fix as the noticed my internet was slow. They came out, it got worse, then they told me my warranty was up and would have to pay for future visits. 😳

• Serena🇨🇦🇮🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Serena_writes) reported 10 minutes ago

  @ALGfreedom @newhandle17 @elonmusk I got out of my Xplornet contract: caught them in a lie. They told me ‘no prob’ working from home. But the latency prevented me from connecting to work network!! (Signal to satellite too slow esp w/ VPN). I’ll research Starlink, if any latency issues & of avail here. Should be:

• Robert H (@Robert_Hammond) reported 11 minutes ago

  @Xplornet The good news? The new LTE service is installed with Ping’s of 45msec~. The sad news is that we haven’t heard anything more about the service outage on the original equipment and the only reason we’re connected now is because “WE”initiated the LTE update. #YGK #Odessa #xplornet

• txwikinger (@txwikinger_ea) reported 15 minutes ago

  @Xplornet is all your staff already on #Omicron isolation leave or why is your Internet not working?

• Cate (@Co_opCate) reported 20 minutes ago

  @ONTSpecialNeeds Bell was cheaper. Maybe $80 per month. But it was slow. So bad that we ended up getting Xplornet as well (so 2 internet providers) and tethering off of phone data as well. Starlink is much better.

• Rod Jamieson (@CILDominion) reported 24 minutes ago

  @garrett_wolf3 @Xplornet @elonmusk Had them for a couple months....never getting that time back!