Xplore Outage Report in Berwick, New Brunswick/Nouveau-Brunswick

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Problems in the last 24 hours in Berwick, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 13: Problems at Xplore

Xplore is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (77%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (8%)

4. 

   TV (2%)

5. 

   E-mail (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Berwick, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Berwick and nearby locations:

• Derek Thorne (@Thornzy) reported 16 minutes ago from Springfield, New Brunswick/Nouveau-Brunswick

  @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

• Derek Thorne (@Thornzy) reported 24 minutes ago from Springfield, New Brunswick/Nouveau-Brunswick

  @Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Ian (@ayrporte) reported 7 minutes ago

  Ok @Xplornet after 4 years of uninterrupted service we "upgraded" to your LTE Its been down 3 times in last 10days. Wasted 6 fn hours of my time on your customer service lines. Tonight the "17 min " wait is 49 minutes so far.... Young lad trying 2 write university Finals. #fail

• The KraKEN (@KenBauer) reported 7 minutes ago

  @Xplornet Thanks, but it's not a tech support issue, it's just oversubscribed. It's all time of day. First thing in the morning? Great! Late afternoon/evening? Don't bother. Too many people all drinking from the same hose, and everyone being stuck at home is exasperating the situation.

• Scott Fawcett (@ScottFphotos) reported 10 minutes ago

  @Xplornet this is the second time this month that I wake up and my internet is not working. Your turn around time for fixing it was 36 hours last time. That's unacceptable for those of us that work from home.

• m3t4lw01f (@m3t4lw01f) reported 17 minutes ago

  @VoosieVooters @Xplornet I can't for the first time they do that after I've cancelled the service, when I get signed up for Starlink. Everyone tells me to temper my expectations for Starlink, but it can't possibly be worse.

• m3t4lw01f (@m3t4lw01f) reported 22 minutes ago

  Jeff from E-Clip IT Solutions in Saskatoon has the worst job in the world. He gets to fix broken @Xplornet stuff. He was at my house today. On my roof. In -23C weather. He'll be coming back later tonight to finish. Fingers crossed things improve on Martensville tower.

• Loricat (@VoosieVooters) reported 23 minutes ago

  @m3t4lw01f @Xplornet Exactly. I have no other option at all currently, as I cannot get a decent signal from the only other local supplier. People have moved from this road to get away from Xplornet.

• m3t4lw01f (@m3t4lw01f) reported 23 minutes ago

  @Xplornet Speaking of pandemics, do you have any plans to actually make your network usable for people that need to connect to work VPNs, or are you just waiting out the vaccine until the pressure is off and you can continue to do nothing to help your captives?

• Lewis (@lewisbron) reported 24 minutes ago

  @Xplornet almost 6am and your internet is still ****.

• m3t4lw01f (@m3t4lw01f) reported 26 minutes ago

  @VoosieVooters @Xplornet We fall back on our mobile data and tether to get though. Thank God my bill cycle is about to reset because we're close to going over. Again. Luckily that is the "unlimited" plan from Telus that just gets slowed down. Rural living!

• Cory 🆎 (@trainvalet) reported 27 minutes ago

  On @Xplornet I average 6 mbps for the service they advertise "up to" 25 mbps. Xplornet isn't high speed internet.