Xplore outages and service status in Berwick, New Brunswick

Problems in the last 24 hours in Berwick, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berwick, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Berwick, New Brunswick

Latest outage, problems and issue reports in Berwick and nearby locations:

• 
  Derek Thorne (@Thornzy) reported 41 minutes ago from Springfield, New Brunswick

  @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

• 
  Derek Thorne (@Thornzy) reported 55 minutes ago from Springfield, New Brunswick

  @Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 5 minutes ago

  @xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.

• 
  AtomicHydra (@atomic_hydra) reported 6 minutes ago

  @xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.

• 
  jerome tetreault (@tetrje) reported 8 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.

• 
  Steve Faguy (@fagstein) reported 10 minutes ago

  Having Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.

• 
  Trevor Gill (@gill_tv) reported 14 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

• 
  CJH (@CJH39493411) reported 17 minutes ago

  @xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 21 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 21 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  MightyJoeMaple (@JG98942814) reported 22 minutes ago

  lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

• 
  🇨🇦Dave Nussbaumer (@DaveNuss17) reported 22 minutes ago from Yorkton, Saskatchewan

  @OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!