Xplore outages and service status in Berwick, New Brunswick

Problems in the last 24 hours in Berwick, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berwick, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Berwick, New Brunswick

Latest outage, problems and issue reports in Berwick and nearby locations:

• 
  Derek Thorne (@Thornzy) reported 31 minutes ago from Springfield, New Brunswick

  @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

• 
  Derek Thorne (@Thornzy) reported 31 minutes ago from Springfield, New Brunswick

  @Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sagittarius (@Regretful_Livin) reported 17 seconds ago

  @xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat

• 
  CJH (@CJH39493411) reported 3 minutes ago

  @xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 3 minutes ago

  @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

• 
  J Snow (@DrewPeacock705) reported 4 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  Onne de Boer 🍊🇳🇱🇨🇦 (@Onne_deBoer) reported 10 minutes ago

  @xplore_ca are you having problems in central/Fredericton NB areas with internet?

• 
  Tim Mac (@TimMac1173045) reported 11 minutes ago

  @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.

• 
  Nick Dodd (@nickdodd) reported 13 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  Deevio (@Deevio4) reported 16 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  Based Canadian (@jasonforrest) reported 16 minutes ago

  @CBCNews Xplornet charges far too much. Please fix this.

• 
  David Hudec (@DaveAHudec) reported 16 minutes ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.