Xplore

Xplore Outage Report in Berwick, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Berwick, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Berwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Berwick, New Brunswick/Nouveau-Brunswick 01/15/2026 08:05

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Berwick, New Brunswick/Nouveau-Brunswick

Latest outage, problems and issue reports in Berwick and nearby locations:

  • Thornzy Derek Thorne (@Thornzy) reported from Springfield, New Brunswick/Nouveau-Brunswick

    @Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.

  • Thornzy Derek Thorne (@Thornzy) reported from Springfield, New Brunswick/Nouveau-Brunswick

    @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Robert2Ready Robert Ready 2 (@Robert2Ready) reported

    @SenBoehm @RBC I feel your pain. I have been trying to give @Xplornet updated credit card info for a week. After going. Around in circles for days I have been told i) automated payment system doesn’t work with Apple iPhones ii) password reset on account doesn’t work with Microsoft email…WTF!

  • RBauhuis Robert Bauhuis (@RBauhuis) reported

    @MartinBowRiver @NewtAedes Can you check into anything you and CP can do to delay xplornet's planned demobilization of internet service into the NWT please? It will be a huge disadvantage to northern development. Thanks

  • Paterson135 Paterson (@Paterson135) reported

    Hey @Xplornet keeping someone on hold for over 1 hour 21minutes is the one of the many reasons you suck so badly. Israeli cancel our damn account already. You’re holding customers hostage

  • justme20202020 Klootzak 🇨🇦🇳🇱🐐 (@justme20202020) reported

    @Xplornet They call it fixed, so a temporary bandage 🤕 what a **** show.

  • JoHolypoker Jo Dee (@JoHolypoker) reported

    I have to give credit where credit is due. Xplornet customer service has vastly improved. @Xplornet

  • CultureOfOne Greg Thomas Marks (@CultureOfOne) reported

    Can somebody PLEASE offer a viable alternative to @Xplornet in rural NB? Barely a cloud in the sky, no wind, but still can’t get a signal. Some of us need the internet to earn a living, and 0.23Mbps isn’t doing the job.

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @Xplornet could we please just both agree that I no longer want to be a customer and could you please just make that happen automatically? Because #THISISNUTS Thank you.

  • TracyPowers Tracy Powers (@TracyPowers) reported

    @Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.

  • Odog913 Odog913 (@Odog913) reported from The Archipelago, Ontario

    @Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario