Xplore

Xplore Outage Report in Bittern Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bittern Lake, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bittern Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bittern Lake, Alberta 02/19/2026 21:40

February 19: Problems at Xplore

Xplore is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported from Swan River, Manitoba

    @BaldurBarons @Xplornet @SucksXplornet By the time it came back on I was still on hold 🙄 I feel bad for the people I told this was good internet back in the Netset days.

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @VoosieVooters @Xplornet No where there a **** company

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet That the same reason you tell your customers when they aren't getting the speeds they pay for? "Our packets have flown south for the winter, your speed should increase by summer time." Explornet is a terrible ISP, avoid xplornet. #CancelExplornet

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet It may be just the beginning of winter, and some Xplornet customers have gone south for winter but this particular Xplornet customer remains in Canada to face the terrible service. #CancelExplornet

  • lovestormsMB Matt Desorcy (@lovestormsMB) reported

    @BaldurBarons @Xplornet We thought it might've been frost on the towers cause it always happens when temps drop down to around -30C. Happened last week too where it was unusable a few days. But tonight has been the worst I've ever experienced at the lake. Can't even load twitter on a 50 mbps plan 🙄

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet my least favorite part of your acquisition of Silo is the disappearance of their "current status" page which clearly showed when there was an outage, affected towers, and ETA if available. You guys have nothing

  • Beleafer73 ⚓⛵🐚🌊⛱🏒🇨🇦Beleafer (@Beleafer73) reported

    @Xplornet i keep getting mail advertising,saying the upgraded internet is "in my neighborhood". After receiving a few of these and several calls back and forth. Finally a tech came. Signal isnt strong enough.😔

  • Nick62289935 Nick (@Nick62289935) reported

    @grubextrapolate @Xplornet It's probably for the better...if your old ISP was bought out by @Xplornet, you would be inundated with outage notifications...it would be easier to tell you when it's actually working properly...which is never.

  • MoutrayJessica JessicaMoutray (@MoutrayJessica) reported

    @Xplornet the last week in Valhalla, Alberta area has been abysmal for connectivity. The connection gets dropped 2-3 times per hour and it is costing me work opportunities and affecting my ability to teach my students. Is there a tower down out here?

  • lovestormsMB Matt Desorcy (@lovestormsMB) reported

    @BaldurBarons @Xplornet Is there a reason why it always sucks even more when it's really cold out? Or just a coincidence.