Xplore outages and service status in Bluffton, Alberta

Problems in the last 24 hours in Bluffton, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bluffton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Carruthers (@HydraulicDesign) reported 7 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  @cattlemen (@cattlemen1979) reported 9 minutes ago

  @xplore_ca It’s awful internet Was told if it was slow in the evening that’s just how it is the network is too busy like wtf

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 9 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  Mark Carruthers (@MarkC_Avgi) reported 12 minutes ago

  @jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.

• 
  Mitchell Mcintosh (@kujala_good) reported 17 minutes ago

  @xplore_ca You need to fix your internet it's getting really annoying I use YouTube to help me sleep and it never works I try resetting and nothing

• 
  Indubitably Tho (@IndubitablyTho) reported 20 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Dan Wiebe (@DanWiebeFree) reported 20 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Sagittarius (@Regretful_Livin) reported 22 minutes ago

  @xplore_ca Is this the reason why its been 10+ hours of no service and 2.5 hours of waiting on hold to figure out why its not working? Would love to actually have an update

• 
  jarvisa2002 (@jarvisa2002) reported 24 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

• 
  ✝️ JB (@jordanbranscomb) reported 25 minutes ago

  @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho