Xplore

Xplore Outage Report in Bonnyville, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bonnyville, Alberta 12/21/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • davinalytle Davina Lytle (@davinalytle) reported

    So, Xplornet finally said they'd come out and do a service, but the person that was supposed to send out the work order forgot??? Are you kidding me, it's been 5 weeks since the first time we called?! @xplornet

  • GarthTwitchell Garth Twitchell (@GarthTwitchell) reported

    Would sure be nice not to have reset my antenna 5-6 times a day to try & get on the correct panel at the @Xplornet tower close to me so I can have moderately acceptable internet. It’s getting a bit tiring. When they talk about poor internet, this is it. @Colin1Best @vankayak

  • therealLATat leigh ann 🌈❣️⭐️🌕☀️💨💚 (@therealLATat) reported

    @davinalytle @Xplornet I bet they blame it on covid. A lot of businesses are using it as an excuse to provide crappy customer service and crappy shipping. Get it together @Xplornet

  • ErinSchettler Erin Schettler (@ErinSchettler) reported

    @Xplornet shouldn’t your horrific service be getting better since everyone is bailing for @SpaceXStarlink? I can’t even believe I pay you for whatever this is that your providing because it sure as heck isn’t internet service. Can’t wait until I get that email to switch providers

  • jscottmaclean Scott MacLean (@jscottmaclean) reported

    If you are looking for internet stay away from @Xplornet we installed it last year at the cottage and had issues all last year. Guess what same issue again this year and they tell me I need to pay for extra coverage. Seasonal account hooked up two months ago and never worked

  • davinalytle Davina Lytle (@davinalytle) reported

    So @xplornet called me with a "solution," are you ready to hear it? They can't give me access to the internet 24/7, or an upload speed of more than .879 MB per second (when it does work), but they're giving me a small credit on my bill for the next three months. 🤨

  • SilverStarAg Kyle Boxall (@SilverStarAg) reported

    @SaskTel @Xplornet @MyAccessCA should be investing in rural communities for better internet services and tens of thousands of rural customers wouldn’t opt to support a certain California company for our internet. 1/2

  • imkice Roy Grosfield (@imkice) reported

    @DaveNuss17 @Kotyjo Xplornet was complete unreliable garbage for years. I don’t miss them. #dialUpSpeeds

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @DaveNuss17 U r lucky u got 9. We paid for 10, usually got 5 and service was on/off each day for the past year+. During pandemic when we need to work/study from home, couldn’t spend time at our cottage cuz xplornet sucks. We switched ISP ystdy & internet is faster,cheaper,works nonstop.

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @DohfuVFX @Xplornet We just switched to a new provider. Much faster, $30 less per month, and works 24/7 whereas xplornet wouldn’t work every few hours snd when it worked it was usually much slower than we paid for. We couldnt watch netflix or work from cottage with xplornet, so slow/unreliable.