Xplore outages and service status in Bonnyville, Alberta

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 10 minutes ago

  Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

• 
  Dan Wiebe (@DanWiebeFree) reported 11 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Andrea Galante (@AndreaGal67) reported 13 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  Right Central Views (@Right_Central) reported 13 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 17 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  Moe G (@moegaultier) reported 18 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 25 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  Nick Dodd (@nickdodd) reported 25 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  CdnARS VE4PER (@CdnARS_VE4PER) reported 32 minutes ago

  @BobIrvingCJOB and since I am in rural area with @Xplore aka xplornet ISP with oversold network hardware infrastructure service often degrades so badly that they force me to be wasting my $25/mo fee on bomber games as well so these things appear to be new standards of customer service 4 all biz

• 
  G. Louise (@Shuswapgigi) reported 32 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!