Xplore

Xplore Outage Report in Bonnyville, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bonnyville, Alberta 12/26/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MoMac630 Maureen McCarthy (@MoMac630) reported

    @LovelyLadyLinda @Xplornet They have great customer service. I was struggling financially last year and they worked with me while I got back on my feet. Everyone I spoke to was kind and helpful. I won’t forget it.

  • KathyHeys Kathy Heys (@KathyHeys) reported

    @xplornet worst internet service ever.

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...and nobody returns the calls, how exactly are we supposed to contact you? Maybe your support email? But that just goes to a bot that replies to literally everything with "thanks, please phone us, we don't do tickets by email". And we gave you millions of dollars .....

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet That is actually the Xplornet customer service team hard at work

  • MATT627 Crumpy (@MATT627) reported

    @LovelyLadyLinda @Xplornet The appropriate actions would be a working internet service but that won't happen with these guys

  • 637crimson crimson 🍂 (@637crimson) reported

    I’m ceo of **** internet aka @xplornet. Shittyist internet to ever exist I’d take mc Donalds Internet over this **** @McDonalds hmu

  • MATT627 Crumpy (@MATT627) reported

    @ChapinDolores @dykstra_debbie @Xplornet ******* absolute dog **** service. They basically get paid for the idea of internet.

  • LeashaStahl Leash (@LeashaStahl) reported

    Remind me never to recommend @Xplornet to anyone. Worst internet service I've ever encountered. Fibre optic here I come!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.