Xplore

Xplore Outage Report in Bonnyville, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bonnyville, Alberta 03/31/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • solar_chicken Trent Sundgaard (@solar_chicken) reported

    @olblue81 @Xplornet I have CCI, which is indirectly Xplorenet. I get what I pay for 30/2Mbps. DYK -Xplorenet sold to StonePeak - US based corp. No longer Cdn company. Rural broadband in Canada is no longer a Cdn solution.

  • bookaholic36 TaniaL (@bookaholic36) reported

    @JesseBrown @sula_greene In some rural areas, xplornet won’t even add any new customers (who have no alternatives) because they chose not to upgrade their service. Unreal.

  • CAWguy J.L. 1285 (@CAWguy) reported

    @JesseBrown @sula_greene Yeah, it was awesome when Xplornet purchased our local, rural ISP, then promptly shut it down leaving us with nothing.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Shinzah321 @kevdevlyn @Xplornet What I mean is, the CRTC has actually approved it, and people in Canada already have the service. It's happening. I'm hopeful their timeline of "early 2021" for a more widespread rollout pans out. Regardless how long it takes, I'm still looking forward to that call to Xplornet.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @olblue81 @Xplornet note, those results were pre-Christmas on Vanscoy tower. I've since been moved to Martensville tower and results are a mixed bag ranging from "nothing" to "hot garbage" with a few hours of "not what I pay for but just usable" here and there. My Twitter history shows more.

  • SWestyyyy13 Stephanie West (@SWestyyyy13) reported

    @Xplornet Your customer service is the worst. Technicians came to the house and "fixed" our internet. IT STILL DOESN'T WORK. Now we have to open a new case despite your technicians not doing their job the first time?!

  • TheOrac93482874 TheOracle (@TheOrac93482874) reported

    @Unsilent17 @Xplornet Everything keeps locking up. Phone service hit and miss too.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I am using mobile data to access online services, thanks to Xplornet and their "traffic management policies" destroying my connection. Maybe I should start sending my bill for that back to @Xplornet every month since they're not providing the service they're advertising.

  • sideen_dan Dan Sideen (@sideen_dan) reported

    @Synthon61 Yes, an unhappy Xplornet customer. Wireless connection to their tower. That's not the problem - they simply don't have enough bandwidth, especially in the late afternoon & evening, Who is your provider?

  • AAurora8911 AutumnAurora8911 (@AAurora8911) reported

    @waylan_deith @Xplornet I’ve never gotten faster then 2mbps EVER even on my best days