Xplore

Xplore Outage Report in Bonnyville, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bonnyville, Alberta 12/07/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sherrylynnjohn1 Sherry Johnson (@sherrylynnjohn1) reported

    @Xplornet Down again. So frustrating!

  • nancy_babick Nancy Babick (@nancy_babick) reported

    @Xplornet It’s garbage!

  • tracyeboyce Tracy (@tracyeboyce) reported

    @Xplornet Any update on the webmail outage ??

  • WolfAndWyrm Schrödinger's Canadian. Sorry, not sorry. (@WolfAndWyrm) reported

    The modem will report the internet is down at the management screen. I've not only reset the modem. I cut down two small trees in the yard to ensure clean line of sight to the tower that might have been obstructed by summer growth. Connection is acting like Xplornet's now.

  • CarlTrask5 Carl Trask (@CarlTrask5) reported

    @PierrePoilievre I agree. CRTC fails Canadians. My slow internet bill cost more than my monthly electricity bill. @Xplornet @CRTCHearings

  • HartleyHyman Hartley Hyman (@HartleyHyman) reported

    @Xplornet was on hold with tech support for 20 minutes was transferred to full throttle and get voicemail! Business internet down!!! Help help!

  • XyoticTV Nathan (@XyoticTV) reported

    @Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.

  • Acardyeg Alec Card (@Acardyeg) reported

    @Xplornet what does it take to just get through? Multiple times now my wife and I have called to cancel our service. Despite being ensured in June we had cancelled we are still getting charged. Sitting on hold today for an hour and a half and counting today.

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    @Xplornet Don't sweat it, I cancelled my service.

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    @IanMcPHE7T2 @Xplornet I had the same thing. @Xplornet's loyalty agent spoke over me several times once I was finally connected. Told me to put in a service call to remove their equipment. I am so glad to be rid of them. Truly a terrible service capitalizing on a lack of competition in rural places