Xplore

Xplore Outage Report in Bonnyville, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bonnyville, Alberta 02/26/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet What inconvenience? It's never really worked correctly since the day I got it installed, so the only difference is you've actually posted about an outage this time.

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    @Xplornet why does it take over an hour to just load one email?! I have been trying to send my end of day report and the wifi keeps cutting out and it’s happening to my whole household. We shouldn’t be paying what we are for the quality of service yall provide.

  • laumiken Laura Kennedy (@laumiken) reported

    @Xplornet our internet is down for the billionth time! So sick of paying for TERRIBLE internet quality!!!! 😤😡 It's the same thing EVERY. SINGLE. DAY. It crashes more than it works! Forget watching Netflix or Prime or Disney Plus! It's super fun working from home too! 😠

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet useless ****

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Ansovald @Xplornet My issue is that they sell a service advertised as 25mbps but have never once provided that speed at a time of day that I would be awake to use it. It "works" in that I have a connection, but it doesn't live up to their advertising. "up to" notwithstanding.

  • dharmachef Dharmachef (@dharmachef) reported

    @Xplornet Please, please fix Xplornet satellite. Unusable again! We have been with Xplornet for over 10 yrs and it gets worse and worse!! NEVER get the speed we pay for. Nothing wrong with our system. You have a monopoly that is oversubscribed.

  • CdnARS_VE4PER Cdn🇨🇦ARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet doubled speeds means little if tower tech infrastructure still disgustingly slow speeds due2 data tfc congestion Spacex/Starlink sat inet offers 500Mbps d/l with 50 Mbps u/l latency < 30 msec consistently full access to run www apache server on static IP for $139/mo

  • ze1ium zelium (@ze1ium) reported

    @Xplornet you are by far the most **** isp and the fact that you have not been taken down for selling literal dial up at ******* extra-premium prices during a global pandemic is criminal. I hope you crash and burn. "Oh im sorry that you're having connection issues" **** off.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet People wondering why they keep doing this, it's for 2 reasons. 1: Xplornet keeps trying to bury unhappy customers' replies, like this. 2: They'll try and use this to push the narrative that they are working for Canadians. Not going to work since they never show their actual work.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Funny how xplornet is talking about 2020 when their internet service is still stuck in 2010. If enough people tell you a pizza joint is bad, you start avoiding it. If you're looking for an ISP, look up the complaints against xplornet. They're one of the worst ISPs in Canada.