1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Xplore
  6. ❯
  7. Bonnyville, Alberta
Xplore

Xplore Outage Report in Bonnyville, Alberta

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Xplore

Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DBTuner
    Terry Somers (@DBTuner) reported

    @Xplornet Why is your customer service telephone line not working either?

  • ze1ium
    zelium (@ze1ium) reported

    @Xplornet I would reach out to your tech support but sometimes I really don’t feel like waiting 3 and a half goddamn hours for some dude to tell me to restart my router

  • Fred_Wreck1983
    Fred Cee (@Fred_Wreck1983) reported

    @Xplornet with ur service? I don't think so, they wouldn't be able to upload **** all !!!

  • ze1ium
    zelium (@ze1ium) reported

    @Xplornet I’m so ******* done with you as an isp my internet has gone out so many ******* times during class it’s unbearable, **** you I hope you crumble when starlink comes out

  • Ryan13051531
    Ryan (@Ryan13051531) reported

    @Xplornet I have waited well over a week for a response to my email for support. Ive been paying for a service that is nowhere close to what I signed up for. I can’t even stream. This is ridiculous. I can’t even get through to get someone to cancel this garbage service.

  • MikeWitkowicz
    Mike Witkowicz (@MikeWitkowicz) reported

    Hey @Xplornet how does a company resolve a B2B issue with you that affects mutual customers?

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Do you think the Digital Service Squad could help fix your awful service? Asking for a friend.

  • cbraedley
    Charles Braedley (@cbraedley) reported

    While this transmission tower problem may not be the fault of @Xplornet, the answers provided by the support team are completely unacceptable. How long before this tower is fixed?

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet People getting covids and xplornet trying to make it worse by threatening them with terrible service.

  • ASHESOJMJPN
    Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..