Xplore Outage Report in Bonnyville, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Bonnyville, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Gerard Cooke
(@GerardCooke8) reported
@StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1
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Sean Broughton
(@SeanBroughton9) reported
@Xplornet No internet in Niagara on the Lake for 4 hours. Wait time for tech support on the phone is 84 minutes. I guess this is what $130 a month gets you👎👎
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.
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Milha
(@MilhaPasit) reported
@Xplornet I never said I was having trouble getting in touch. I've called and emailed over and over again and nothing gets resolved. All I get are shady excuses that constantly change and absolutely no accountability or actual help. I'm going to be filing a complaint with the @BBC_BC
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Melodie Osborne Scott
(@mellybelle57) reported
@Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it
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Devon Walker
(@Walkerfarm306) reported
@Mullin_95 @Xplornet it’s pronounced Exploitnet. Garbage service. garbage company.
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Milha
(@MilhaPasit) reported
Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!
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Carlo Albino
(@carloalbino) reported
@Xplornet is there a schedule to the technical support phone line? I haven't been able to reach anyone after 1.5 hours and counting
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HRC
(@dreaming_high) reported
@Xplornet I have called in to your service and wasted so much of my valuable time on MANY occasions- none of which are resolved. My neighbours have left xplornet because of the same reason- this is a PR stunt acting like you will fix this- paying the Bills, 25% of the time works