Xplore

Xplore Outage Report in Bonnyville, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bonnyville, Alberta 02/17/2026 17:30

February 17: Problems at Xplore

Xplore is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @jmsask @CPC_HQ And they gave Xplornet boatloads of taxpayer dollars to help them keep competition out of rural Canada and build a monopoly while providing terrible service

  • pedersen_denise denise pedersen (@pedersen_denise) reported

    @Xplornet why the outage in Taber Alberta all day? What’s the eta on repairs?

  • WallzyOfficial Dylan (@WallzyOfficial) reported

    ...faster on Xplornet's 15MBs when I had NO neighbour's. I used to be a BellTech and I've never ever been so disheartened by a customer service reps inability to stay focused on helping solve my problem... and this was over chat so she had no pressure. I waited for 30 minutes!!!

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet waiting for starlink to finally replace your garbage unreliable overpriced slowass "service"

  • djtkat Jesus (@djtkat) reported

    @Xplornet hi i am having troubles connecting to the internet please help got the purple light thing all day

  • thepensguy87 The Penguins Guy (@thepensguy87) reported

    @Xplornet Worst Internet service, ever.

  • medic969 Rob Good (@medic969) reported

    .@Xplornet LTE internet north of spruce grove has been down for 4hrs again…….daughter had to drive to town to log in late for a university course…not impressed.

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @SilbermanCBC actually you're pièce in @Xplornet should be with customers from across Canada because I can tell you being a customer in Manitoba, you shouldn't have to keep filing comaints with the CCTS about how beyond horrible this company is.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @zaxx386 @harrbca @Xplornet I will never stop finding ways to burn them since they never stop burning their customers month after month.

  • LyndenBill bill osborne (@LyndenBill) reported

    @JaysGirlEmily I am in a rural area and use Xplornet. Service is good(ish). Can be intermittent at times.