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Xplore

Xplore Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Live Outage Map Near Bowen Island, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver.

CityProblem TypeReport Time
Vancouver Internet 1 month ago
Vancouver Internet 2 months ago
Vancouver Internet 2 months ago
Vancouver Internet 2 months ago
Vancouver Total Blackout 3 months ago
Vancouver Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet Do the people of the Yukon have any opinions on xplornet? I'd like to hear them. I mean, your marketing team constantly throws these links at people, but we never hear their experience with xplornet. #cancelxplornet

  • harrbca
    Brad Harrison (@harrbca) reported

    @m3t4lw01f Hah, I’ll let you be the guinea pig and find out how broadly they interpret the service location. My connection with xplornet is more stable than most people’s. I mean, it still sucks, can’t game on it. But I do get exercise running to the basement to power cycle it.

  • sheryl71107825
    sheryl (@sheryl71107825) reported

    @Xplornet Seriously we are experiencing issues again. Went down for extensive maintence Fri and today they are investigating issues again!! Service has been terrible. Maybe if we would get a credit for the downtime it wouldnt hurt so much!!!!

  • KingDjangoIV
    Darko Beers (@KingDjangoIV) reported

    @seguincbc Xplornet is about $130/month for speeds of 25 Mbps for first 100GB (think 10 Netflix movies in HD) per month ..... they then ramp you down to 2Mbps once over 100GB - excruciatingly slow - like modern day dial up

  • Fred_Wreck1983
    Fred Cee (@Fred_Wreck1983) reported

    @brandon90053725 @Xplornet yeah **** @Xplornet, I've never dealt with a company that has not given a **** about their customers the way xplornet does or doesn't.

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet Might as well go outside, most xplornet customers can't use their internet in the first place because it's so bad. #cancelxplornet

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet It's laughable how bad they are really. I have American friends that tell me my adventures with Xplornet eclipse their own adventure with ISPs such as Comcast, and I've heard some terrible things about them. It's ok, I ordered Starlink today. Fingers crossed it works here.

  • starkinly
    Sara (@starkinly) reported

    On day 4 with internet and it’s already down. @Xplornet is this what I am going to deal with?

  • Nick62289935
    Nick (@Nick62289935) reported

    @starkinly @Xplornet Yes, Sara. It is. You will deal with outages and extreme slow speeds ALL THE TIME. And when you call to troubleshoot the issue too many times, they will BLOCK your phone number to stop you from calling like they did with me. They will still take your money though.

  • owenfrank
    owenfrank (@owenfrank) reported

    @seguincbc Xplornet Satellite is slow (faster then dial up is all I will say) in comparison to most because of the location of the satellite used, Xplornet LTE, if it is available, is a good choice. I can only get satellite as there is not even cell service where I live