Xplore outages and service status in Bracebridge, Ontario

Problems in the last 24 hours in Bracebridge, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bracebridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Bracebridge, Ontario

Latest outage, problems and issue reports in Bracebridge and nearby locations:

• 
  Lynne/CarlynServices (@CarlynServices) reported 48 minutes ago from Gravenhurst, Ontario

  @Xplornet Could you maybe update your twitter feed with what is happening with your service. I haven’t been able to get wifi in Gravenhurst since last night. I understand there are weather conditions, but a little update would be nice.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karel Baayen (@KarelBaayen) reported 6 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  sean barry (@SimpleGear) reported 6 minutes ago

  @xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet

• 
  Cowgirl Quinn 🇨🇦 (@GoldenDragonXll) reported 6 minutes ago

  @xplore_ca Wifi is still down in PEI...

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 9 minutes ago

  @xplore_ca My internet has become incredibly slow and unreliable since Explore had bought out CCI here in rural Alberta. My neighbours too have noticed it. Instead of buying trucks, relocate that money towards improving your towers!

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

• 
  Jim Elliott (@Elli32006352Jim) reported 10 minutes ago

  @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 10 minutes ago

  @xplore_ca You need to be a premium user in order to send private messages on this platform. I've contacted my credit card company to cancel payments to your company. I will no longer be needing your services.

• 
  CJH (@CJH39493411) reported 13 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  Joyda Crawford (@jcnc60) reported 15 minutes ago

  @xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT

• 
  Ally Bryant (@Eh_Bee_Sea) reported 20 minutes ago

  @xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.