Xplore outages and service status in Bracebridge, Ontario

Problems in the last 24 hours in Bracebridge, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bracebridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Bracebridge, Ontario

Latest outage, problems and issue reports in Bracebridge and nearby locations:

• 
  Lynne/CarlynServices (@CarlynServices) reported 13 minutes ago from Gravenhurst, Ontario

  @Xplornet Could you maybe update your twitter feed with what is happening with your service. I haven’t been able to get wifi in Gravenhurst since last night. I understand there are weather conditions, but a little update would be nice.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ally Bryant (@Eh_Bee_Sea) reported 1 minute ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Dean H. (@loopholefarms) reported 3 minutes ago

  @wheatiepete @Andrew_Dalgarno You know you are a garbage company when you have to rebrand. #xplornet

• 
  ✝️ JB (@jordanbranscomb) reported 4 minutes ago

  @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho

• 
  Ally Bryant (@Eh_Bee_Sea) reported 7 minutes ago

  @xplore_ca Did the forest suddenly spring up last month? No. It's been there quite a while, and the high speed internet has worked without a problem through at least 3 Summer's worth of leaves. I have enough signal now to reply, but it takes a full minute to send. Videos won't load.

• 
  Death (@JasonDeath187) reported 8 minutes ago

  @xplore_ca I'm not sure you can help me, but my Xbox says to use IPV6. Is that available with your service and how do I go about getting it?

• 
  🇨🇦Dave Nussbaumer (@DaveNuss17) reported 9 minutes ago from Yorkton, Saskatchewan

  @OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

• 
  G. Louise (@Shuswapgigi) reported 12 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Mike Gazzola (@The_RealestReal) reported 14 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Ally Bryant (@Eh_Bee_Sea) reported 15 minutes ago

  I'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?

• 
  Heather, Heath,Dafink,Mom (@HeatherTownFink) reported 16 minutes ago

  @xplore_ca is there an outage in Central Alberta?