Xplore outages and service status in Bracebridge, Ontario

Problems in the last 24 hours in Bracebridge, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bracebridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Bracebridge, Ontario

Latest outage, problems and issue reports in Bracebridge and nearby locations:

• 
  Lynne/CarlynServices (@CarlynServices) reported 21 minutes ago from Gravenhurst, Ontario

  @Xplornet Could you maybe update your twitter feed with what is happening with your service. I haven’t been able to get wifi in Gravenhurst since last night. I understand there are weather conditions, but a little update would be nice.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 8 minutes ago

  @xplore_ca Why is my internet down again? I understand the outage on PE the other day but it’s now been down for 1.5 hrs. I’ve been on hold for 1/2 an hour.

• 
  Georgia, yr comics teacher (@voiceshapes) reported 10 minutes ago

  Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

• 
  Lucas Bourque (@Lucas_Bourque_) reported 14 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  Systematic Hands (@MADmarky112) reported 14 minutes ago

  @xplore_ca **** xplore 160$ a month for 20mb/s with a 200 g limit is bull **** most of the time it won't work at all

• 
  Deevio (@Deevio4) reported 15 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  J Snow (@DrewPeacock705) reported 16 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  Andrea Galante (@AndreaGal67) reported 17 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  Brandon Murphy (@brandonmurph10) reported 20 minutes ago

  . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

• 
  Oscar Diaz (@tecnogreen) reported 20 minutes ago

  @xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.

• 
  NotYetDone (@NotYetDone1) reported 21 minutes ago

  @theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility