Xplore

Xplore Outage Report in Gravenhurst, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gravenhurst, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gravenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gravenhurst, Ontario 01/30/2026 13:45

January 30: Problems at Xplore

Xplore is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Gravenhurst, Ontario

Latest outage, problems and issue reports in Gravenhurst and nearby locations:

  • CarlynServices Lynne/CarlynServices (@CarlynServices) reported from Gravenhurst, Ontario

    @Xplornet Could you maybe update your twitter feed with what is happening with your service. I haven’t been able to get wifi in Gravenhurst since last night. I understand there are weather conditions, but a little update would be nice.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • daniel68leo Daniel68leo (@daniel68leo) reported

    I just saw a post from @DLeBlancNB about bringing reliable rural internet. Unfortunately @Xplornet is NOT a provider of reliable service. I have business service and it is down every couple of days.

  • daniel68leo Daniel68leo (@daniel68leo) reported

    @Xplornet I am sure the joy won't last. Even business service has frequent problems.

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @lewisbron @Xplornet Just the 5th? You'll catch up to the rest of us in no time. It's literally the worst.

  • dirtyspades Mat (@dirtyspades) reported

    @Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @billgatescooka @Xplornet Yeah. That’s what they do. Because they can, with those two little words “up to”. They don’t have to provide you with what you pay for, so long as your internet is “working” they don’t give a ****. I’ve been with xploitnet for 20 years bud. They’re the worst.

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Xplornet @CCTS_CPRST Thx again. Just checked it out. And that's not what I'm looking for at all. This seems to me to be an unfair trade practice. Is there nowhere I can go with a complaint about signing up for a service the company seems to have no commitment to delivering?

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet It’s like Xplornet is trying to get more people to work for their company by driving the customers angry 😠 and away from them Internet is not a business 👨‍💼 that is for you to own but a service that you provide to your customers and their satisfaction

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Xplornet has, by and large, failed to deliver on their promise: "Connecting Canadians to what matters". Doubly so during this pandemic where I could barely work from home and my children had issues accessing online learning tools like Google Meet and Classroom.

  • rekounas rekounas (@rekounas) reported

    @coleslawYSJ @Xplornet I signed up for Starlink beta. Hopefully I hear back soon. My guess is I will be going with their service when it comes in. Yes, it's more expensive, but I have seen speeds of 130 Mbps download and 12 Mbps upload.

  • JohnMasswohl John Masswohl (@JohnMasswohl) reported

    @VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.